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Model shown is KX-TG8032.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate service
offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG8032AL
KX-TG8033AL
KX-TG8032NZ
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Table of Contents
Related Manuals for Panasonic KX-TG8032AL
Summary of Contents for Panasonic KX-TG8032AL
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Page 1: Operating Instructions
Model shown is KX-TG8032. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
Table of Contents Introduction Listening to messages using the handset ............36 Model composition ........3 Remote operation ........38 Accessory information ........3 Answering system settings ......39 Important Information Voice Mail Service For your safety ..........5 Voice mail service ........41 Important safety instructions ......7 For best performance ........7 Intercom/Locator Other information .........7... -
Page 3: Introduction
KX-TG8032 KX-TG8061 KX-TGA806 series KX-TG8033 KX-TG8061 KX-TGA806 R The suffix (AL/NZ) in the following model numbers will be omitted in these instructions: KX-TG8032AL/KX-TG8033AL/KX-TG8032NZ Accessory information Supplied accessories Quantity Accessory item/Part number KX-TG8032 KX-TG8033 AC adaptor for base unit and charger/PNLV226AL... -
Page 4: Expanding Your Phone System
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable batteries HHR-4MRT/2B Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset KX-TCA89, RP-TCA400, RP-TCA430 Replacement batteries may have a different capacity from that of the supplied batteries. -
Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point. - Page 6 Important Information R Use caution when installing or modifying – Unplug the telephone line cord from the telephone lines. phone socket. R The AC adaptor is used as the main – Unplug the AC adaptor from the AC disconnect device. Ensure that the AC power outlet.
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Page 7: Important Safety Instructions
Base unit location/avoiding noise R Operating the product near electrical appliances may cause interference. Move The base unit and other compatible Panasonic away from the electrical appliances. units use radio waves to communicate with each other. -
Page 8: Specifications
Important Information you dispose of, transfer, or return the product. Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. -
Page 9: Getting Started
Getting Started n Base unit (for New Zealand) Setting up Press plug firmly. “Click” Connections R Use only the supplied Panasonic AC adaptor PNLV226AL. R When mounting the unit on a wall, see Hook page 54. (220-240 V AC, n Base unit (for Australia) 50/60 Hz) Press plug firmly. -
Page 10: Note When Setting Up
R When the date and time setting is R Use the supplied rechargeable batteries. displayed, see page 15. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. Battery charging R Wipe the battery ends ( ) with a dry Charge for about 7 hours. -
Page 11: Controls
Battery level Controls Icon Battery level High Base unit Medium A B C Needs charging. Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 13 hours max. Not in use (standby) 250 hours max. Note: Message counter R It is normal for batteries not to reach full capacity at the initial charge. -
Page 12: Display
Getting Started N (Off/Power) Handset MECO/RN ECO: Eco mode shortcut key R: Recall/Flash Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 13: Greeting Only
Getting Started Caller ID subscribers only Item Meaning Voice mail subscribers only The line is in use. R When flashing slowly: The Base unit display items call is put on hold. R When flashing rapidly: An Item Meaning incoming call is now being Answering system answers received. -
Page 14: Screen Saver Mode
Getting Started Icon Action Turning the power on/off Plays a message. Stops recording or playback. Power on Stores phone numbers. Press M N for about 1 second. (page 29, 34) Inserts a dialling pause. Power off Erases the selected item or Press M N for about 2 seconds. -
Page 15: Display Mode
Getting Started Using soft key (Temporarily Date and time switching the display mode) Important: You can temporarily switch the display mode R When you install the batteries for the first by pressing shown when viewing the time, the handset may prompt you to set lists or selecting menu icons. -
Page 16: Making/Answering Calls
Making/Answering Calls Pause (for PBX/long distance service Making calls users) A pause is sometimes required when making Lift the handset and dial the phone calls using a PBX or long distance service. number. When storing a calling card access number R To correct a digit, press and/or PIN in the phonebook, a pause is also Press M... -
Page 17: Useful Features During A Call
Making/Answering Calls Note: R To change the recall/flash time, see page 26. Temporary handset ringer off While the handset is ringing for a call, you can Handset equalizer turn the ringer off temporarily by pressing This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand. -
Page 18: Power Back-Up Operation
For the failure until key lock is turned off (page 17). operation, please see “Making calls”, page 16. Panasonic Ni-MH battery Note: performance (supplied batteries) R During a call with the handset placed on the base unit (power back-up mode),... -
Page 19: Phonebook
Making/Answering Calls R The range of the base unit is limited Answering calls during a power during a power failure. Please use the failure handset close to the base unit. n When only 1 handset is registered: Making a call using the redial list When the unit rings, keep the handset on the base unit and press M N or... -
Page 20: Handset Phonebook
Phonebook MbN: “Category Name” a Handset phonebook Edit the name (10 characters max.; page 45). a The phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers, assign each Finding and calling from a phonebook entry to the desired category. -
Page 21: Chain Dial
Phonebook MbN: Select the desired dial key number. R Where a dial key is already being used Editing entries for speed dialling, “ ” is displayed next to the dial key number. If you Find the desired entry (page 20). a select this dial key, you can overwrite the previous assignment. -
Page 22: Copying Phonebook Entries
Phonebook Copying phonebook entries You can copy phonebook entries between 2 handsets. Panasonic compatible handset Note: R Category settings for phonebook entries are not copied. Copying an entry Find the desired entry (page 20). a MbN: “Copy” a MbN: Select the handset you want to send the phonebook entry to. -
Page 23: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus (middle soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a Press MCN or MDN to select the desired item from the next sub-menus. - Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2–9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
- Page 25 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume 0–6: Off–6 <6> #160 – Handset Ringer Volume 0–6: Off–6 <3> #G160 – – Base Unit *5, *6 <Ringtone 1> #161 – Ringtone (Handset) Night Mode 1: On 0: <Off>...
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Page 26: Base Unit Pin
Programming Sub-menu 1 Sub-menu 2 Settings Code – – #255 Area Code – – #256 Call Restrict – 1: On 0: <Off> #200 Auto Talk Line Setup 0: 900 msec. #121 *1, *11 Recall/Flash 1: 700 msec. 2: <600 msec. > 3: 400 msec. -
Page 27: Special Programming
Programming Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. *10 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. - Page 28 Programming Note: MbN: Select the desired setting. a R You can also select the categories in step 2 R If you select “Off”, press M N to as follows: exit. Press 1 to 9. a Enter the desired hour and minute you wish to start this feature.
- Page 29 Programming the phone number “09-456-7890”, the unit Important: dials “456-7890”. R You must store the phone number with an area code in the call barred list. (middle soft key) #255 n From the caller list: Enter an area code (5 digits max.). a MFN ( ) Note for New Zealand: MbN: Select the entry to be barred.
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Page 30: Registering A Unit
Programming R If all registered handsets start ringing, Changing the base unit PIN press M N again to stop, then repeat (Personal Identification Number) this step. R The next step must be completed Important: within 90 seconds. R If you change the PIN, please make note of Handset: your new PIN. - Page 31 Programming You can turn on/off one touch eco mode by just pressing MECO/RN. The default setting is “Normal”. – When the one touch eco mode is on: “Low” is temporarily displayed and is shown on the handset display instead of –...
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Page 32: Caller Id Service
Caller ID Service – “Private Caller”: The caller requests not to send caller information. Using Caller ID service R If the unit is connected to a PBX system, caller information may not be properly Important: received. Contact your PBX supplier. R This unit is Caller ID compatible. -
Page 33: Caller List
Caller ID Service R Please contact your service provider/ when calls from this category are received. telephone company for details and The default setting is “Default Ringer”. availability in your area. (left soft key) a MbN: “Category” a For Caller ID Type II users MbN: Select the desired category. - Page 34 Caller ID Service Editing a caller’s phone number before calling back The caller’s telephone number, which is sent to your telephone from your local telephone exchange, includes “0” and an area code prefix. For local calls, “0” and the area code prefix can be omitted.
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Page 35: Answering System
Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to Turning the answering answer the phone. You can also set the unit to play a greeting system on/off message but not to record caller messages by The answering system is preset to on. -
Page 36: Listening To Messages Using The Base Unit
Answering System – a pre-recorded greeting message Listening to messages Recording your greeting message using the base unit (middle soft key) #302 When new messages have been recorded, MEN on the base unit flashes. MbN: “Yes” a Press MEN. After a beep sounds, hold the handset R If new messages have been recorded, the about 20 cm away and speak clearly into base unit plays back new messages. -
Page 37: Erasing All Messages
Answering System Note: Operation R To switch to the receiver, press M Turn answering system off Erase currently playing Listening to messages from the message message list Erase all messages Reset to a pre-recorded You can select the item to play back. greeting message (middle soft key) #329 If pressed within the first 5 seconds of a... -
Page 38: Remote Operation
Answering System Voice guidance Remote operation During remote operation, the unit’s voice Using a touch-tone phone, you can call your guidance starts and prompts you to press 1 phone number from outside and access the to perform a specific operation, or press 2 to unit to listen to messages or change listen to more available operations. -
Page 39: Answering System Settings
Answering System will be notified that you have messages on Dial your phone number from a your voice mail. touch-tone phone. To use this service you will be required to Let the phone ring 15 times. leave your answering machine off on your R A long beep is heard. - Page 40 Answering System prior to the service provided by your service provider/telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 Minutes”. (middle soft key) #305 MbN: Select the desired setting. a Selecting “Greeting Only”...
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Page 41: Voice Mail Service
Voice Mail Service Voice mail service For Australia Voice mail is an automatic answering service offered by your service provider/telephone company. For New Zealand To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company. -
Page 42: Intercom/Locator
Intercom/Locator During an outside call, press to put Intercom the call on hold. MbN: Select the desired unit. a Intercom calls can be made between handsets. Wait for the paged party to answer. R If the paged party does not answer, Note: press to return to the outside call. -
Page 43: Dect Repeater
The unit extends the range in all directions, allowing several floors to be covered. Important: indicator R This unit is an accessory unit for use with Panasonic Digital Cordless phones. indicator R This unit is pre-registered to the base unit. ID indicator MPROGRAMN... -
Page 44: Wall Mounting
DECT repeater (middle soft key) #138 Installation MbN: Select the desired setting. a Connect the unit. R Use only the supplied Panasonic AC Note: adaptor PQLV219AL. R After turning the repeater mode on or off, Hook is displayed on the handset momentarily. -
Page 45: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 45). – Press MFN or MEN to move the cursor left or right. –... - Page 46 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table (...
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Page 47: Error Messages
Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect Reconnect main base the adaptor and try again. -
Page 48: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not... - Page 49 Useful Information Problem Cause/solution I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”. If required, set the repeater mode to “Off” (page 44). I cannot register a R The maximum number of handsets (6) is already registered to handset to a base unit.
- Page 50 Useful Information Problem Cause/solution Sound quality seems to R You have registered a handset that is not recommended be getting worse. (page 4). The clearest sound quality is only possible by registering the recommended handset. The handset does not R The ringer volume is turned off. Adjust ringer volume (page 16). ring.
- Page 51 Useful Information Problem Cause/solution The name stored in the R Edit the phonebook entry name to fit in 1 line of text (page 21). phonebook is not fully displayed while an outside call is being received. Answering system Problem Cause/solution The unit does not record R The answering system is turned off.
- Page 52 Useful Information DECT repeater Problem Cause/solution The unit does not work. R When the indicators do not light, the AC adaptor is not connected properly. Check the connections. R When the indicators do not light green, move the unit closer to the base unit.
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Page 53: Belt Clip
Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. -
Page 54: Wall Mounting
Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. n Base unit n Charger 25 mm 49 mm Screws (Not supplied) Screws (Not supplied) Hook Hooks Wall mounting template... -
Page 55: Warranty (For New Zealand)
6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE... -
Page 56: Index
Index Registration: 30 Hold: 17 Index Incoming call barring: 28 Intercom: 42 Additional handsets: 30 Key lock: 17 Alarm: 27 Keytones: 25 Answering calls: 16 Answering system: 35 Making calls: 16 Call screening: 35 Missed calls: 32 Erasing messages: 36, 37, 38 Mute: 17 Greeting message: 35 Night mode: 27... - Page 57 Notes...
- Page 58 Notes...
- Page 59 Notes...
- Page 60 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand Phone: (09) 272 0100 Fax: (09) 272 0137 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2011 *TG8032AL* *TG8032AL* PNQX5355ZA TC1211YK0 (A)