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Appendix D Troubleshooting Without Diagnostics - HP PRO 3380 Maintenance & Service Manual

Pro 3330 small form factor
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There is no sound or sound volume is too low.
Cause
System volume may be set low or muted.
Poor performance is experienced.
Cause
Processor is hot.
Hard drive is full.
Low on memory.
Hard drive fragmented.
Program previously accessed did not release reserved
memory back to the system.
Virus resident on the hard drive.
Too many applications running.
Some software applications, especially games, are stressful
on the graphics subsystem
Cause unknown.

160 Appendix D Troubleshooting Without Diagnostics

Solution
1.
Check the F10 BIOS settings to make sure the internal
system speaker is not muted (this setting does not
affect the external speakers).
2.
Make sure the external speakers are properly
connected and powered on and that the speakers'
volume control is set correctly.
3.
Use the system volume control available in the
operating system to make sure the speakers are not
muted or to increase the volume.
Solution
1.
Make sure airflow to the computer is not blocked. Leave
a 10.2-cm (4-inch) clearance on all vented sides of the
computer and above the monitor to permit the required
airflow.
2.
Make sure fans are connected and working properly
(some fans only operate when needed).
3.
Make sure the processor heat sink is installed properly.
Transfer data from the hard drive to create more space on
the hard drive.
Add more memory.
Defragment hard drive.
Restart the computer.
Run virus protection program.
1.
Close unnecessary applications to free up memory.
2.
Add more memory. Some applications run in the
background and can be closed by right-clicking on their
corresponding icons in the task tray. To prevent these
applications from launching at startup, go to Start >
Run (Windows XP) or Start > All Programs >
Accessories > Run (Windows Vista and 7) and type
msconfig. On the Startup tab of the System
Configuration Utility, clear applications that you do not
want to launch automatically.
1.
Lower the display resolution for the current application
or consult the documentation that came with the
application for suggestions on how to improve
performance by adjusting parameters in the application.
2.
Add more memory.
3.
Upgrade the graphics solution.
Restart the computer.

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