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8-14 Troubleshooting
Inserted the correct CD-ROM but the message like the following is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
8 Is the data side of the CD-ROM dirty or injured?
→ Take the CD-ROM out of the CD-ROM drive, confirm that it is not dirty or injured, reset and click
[OK].
Fail to access the hard disk drive:
(Refer to the documentation supplied with the disk array controller.)
8 Is the hard disk drive applicable to the server?
→ Operation of any device that we do not authorize is not guaranteed.
8 Is the hard disk drive properly installed?
→ See Chapter 9.
8 Is the hard disk drive properly configured?
→ See Chapter 9.
Fail to access the (internal or external) SCSI devices:
8 Is the SCSI device applicable to the server?
→ Operation of any SCSI device that we do not authorize is not guaranteed.
8 Is the cable connection changed?
→ See Chapter 10 for cable connection.
8 Are SCSI devices properly configured?
→ When the server has external SCSI devices connected, hard disk drive settings, including SCSI ID and
terminator, are required. Refer to the manual that comes with the SCSI device for details.
8 Is cable length exceeded?
→ Refer to the manual that comes with the SCSI device for details.
8 Are the optional SCSI controllers properly configured?
→ Use the BIOS Setup utility for proper configuration of SCSI devices connected to the SCSI connector
on the mother board. When the server has an optional SCSI controller installed and SCSI devices
connected to it, use the BIOS Setup utility that comes with the optional SCSI controller for proper
configuration. See the manual that comes with the optional SCSI controller for details.
Problems with Windows Server 2003 x64 Editions
There are some cases that an event log is registered as follows when you install Windows Server 2003 x64
Editions.
Source:
Category:
Event ID:
Description: The application-specific permission settings do not grant Local Activation permission for the
DCOM
Error
10016
COM server application with CLSID {555F3418-D99E-4E51-800A-6E89CFD8B1D7} to the
user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
This security permission can be modified using the component Services administrative tool.
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