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Siemens Hicom 300 User Manual
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Siemens Hicom 300 User Manual

Siemens Hicom 300 User Manual

Analogue telephone
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Hicom 300
Analogue Telephone

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Summary of Contents for Siemens Hicom 300

  • Page 1 Hicom 300 Analogue Telephone...

  • Page 2: Table Of Contents

    User Guide Introduction ....................4 Standard Features ................... 5 Internal and External Dialling ..............5 Dialling the Switchboard ................5 Call Transfer ..................... 6 Enquiry Call ....................7 Toggle Between Calls ................8 8 Way Conference ..................9 Call Pick Up .................... 10 Call Back ....................
  • Page 3 User Guide - Cont’d Stored Number Redial ................22 Timed Reminder ..................23 Night Service ..................24 Quick Reference ..................24...

  • Page 4: Introduction

    This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features. Your extension may not be authorised ∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you.

  • Page 5: Standard Features

    Internal and External Dialling Dialling Another Extension - lift handset, listen for internal dial tone - dial the required extension number Dialling an External Number - lift handset, listen for internal dial tone - dial line access code (code is normally 0) - dial the required external number Your telephone may have restricted dialling facilities, e.g.

  • Page 6: Call Transfer

    Call Transfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Transfer key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and replace handset.

  • Page 7: Enquiry Call

    Call Transfer - Cont’d The call has now been transferred to the busy extension. If the busy extension terminates the call within a predetermined time and replaces the handset the transferred call will ring the extension. If the extension remains busy the call will automatically be transferred to your extension.

  • Page 8: Toggle Between Calls

    Toggle Between Calls You have a call on the line and wish to make a second call and want to toggle between both calls. Activate Toggle - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or external number preceded by 0 for outside line - when 2nd party answers press Transfer key, listen for internal...

  • Page 9: Way Conference

    8 Way Conference This feature allows you to bring up to 7 parties into an existing conversation on your extension. The 7 parties could be external, internal or a mix of both. Activate an 8 Way Conference - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or 0 and the external number - press Transfer key...

  • Page 10: Call Pick Up

    Call Pick Up The call pick up feature allows you to answer any ringing extension in your pick- up group from your telephone. Activate Call Pick Up An extension within your pick-up group is ringing - lift handset, listen for internal dial tone - dial ∗...

  • Page 11: Call Back

    Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - dial ∗ ∗ ∗ ∗ ∗ 22 - confirmation tone is heard - replace handset The system will automatically call you back when both your extension and the called extension are free.
  • Page 12 Call Back - Cont’d Cancel Call Back (Before Ring Back) - lift handset - dial # 22 - confirmation tone is heard - replace handset...

  • Page 13: External Line Reservation

    External Line Reservation Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use. Activate External Line Reservation You have dialled 0 for an external line and receive a busy tone, do not replace the handset.

  • Page 14: Call Diversion Features

    Fixed Call Forwarding Your line can be forwarded to a fixed destination for answering. This can be to either a Digital, analogue extension or external number. Programme or Change Fixed Call Forwarding - lift handset, listen for internal dial tone - dial ∗...
  • Page 15 Fixed Call Forwarding - Cont’d Reactivate Fixed Call Forwarding - lift handset, listen for internal dial tone - dial ∗ ∗ ∗ ∗ ∗ 10 - listen for confirmation tone - replace handset Calls will now go to the Fixed Call Forward destination immediately. Cancel Fixed Call Forwarding - lift handset, listen for internal dial tone - dial # 11...

  • Page 16: Variable Call Forwarding

    Variable Call Forwarding This is a temporary Call Forwarding feature which allows you to divert all your calls to an destination of your choice and will override your Fixed Call Forwarding destination. Programme Variable Call Forwarding - lift handset, listen for internal dial tone - dial ∗...

  • Page 17: Pin Features

    Electronic Telephone Lock This feature allows you to lock your extension, by dialling your PIN, which prevents unauthorised use of your extension. The PIN assigned to your extension will be provided by your System Administrator. Lock your Extension - lift handset, listen for internal dial tone - dial ∗...

  • Page 18: Mobile Class Of Service

    Mobile Class of Service This feature allows you to activate your own Class of Service (barring level) on any extension. Activate Mobile Class of Service - lift handset, listen for internal dial tone - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN - listen for confirmation tone - replace handset Calls will now register against your name on the Telephone Management...

  • Page 19: Follow Me

    Follow Me This feature allows you to activate call forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension.

  • Page 20: Optional Features

    Individual Abbreviated Dialling In addition to the System Abbreviated dialling lists you may programme 10 additional numbers, under the dial keypad digits 0-9, for your exclusive use. These numbers will, however, be subject to any trunk barring limits which apply to your extension.

  • Page 21: System Abbreviated Dialling

    - dial the relevant code xxxxx - wait whilst system dials the number The system will now dial the required external number, the time taken will vary according to the type of main exchange to which your Hicom 300 is connected.

  • Page 22: Stored Number Redial

    Stored Number Redial This feature allows you to store any number for later re-dialling. The number may be stored for as long as required and unlike last number redial, via the redial button on your extension, is not affected by dialling other numbers. Store a Number You have dialled a number and have not been answered or the number is busy, do not disconnect.

  • Page 23: Timed Reminder

    Timed Reminder This feature allows an extension to store one timed reminder. The system will then call the extension at the required time. Activate Timed Reminder - lift handset, listen for internal dial tone - dial ∗ ∗ ∗ ∗ ∗ 23 - listen for confirmation tone - dial the required time e.g.

  • Page 24: Night Service

    Siemens Telecommunications (Pty) Ltd Private Bag X71 Halfway House 1685...

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