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Kenmore 350 Series Owner's Manual
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Kenmore 350 Series Owner's Manual

Water softeners with deluxe valve
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OWNER'S MANUAL
Water Softeners
With Deluxe Valve
MODEL NOS.
IntelliSoft 350 Series 625.383560
IntelliSoft 350 Series 625.393560
Caution:
Read and follow all safety rules and operating
instructions before first use of this product.
Questions ?
Visit www.KenmoreWater.com
or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST)
Repair or Parts ? Call toll free 1-800-366-7278
See back cover for other Sears service numbers.
SAVE THIS MANUAL
Use the plastic bag and tie provided, to hang manuals nearby
the softener for future reference.
Sears, Roebuck and Co., 3333 Beverly Road, Hoffman Estates, IL 60179 USA
PRINTED IN U.S.A.
Systems Tested and Certified by NSF International against
www.KenmoreWater.com
• Warranty
• Installation
• Start Up / Setting Timer
• How It Works
• Care Of
• Specifications
• Repair Parts
NSF/ANSI Standard 44 for softener performance.
Part No. 7282598 (Rev. D 10/18/06)

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Summary of Contents for Kenmore 350 Series

  • Page 1 OWNER'S MANUAL Water Softeners With Deluxe Valve MODEL NOS. IntelliSoft 350 Series 625.383560 IntelliSoft 350 Series 625.393560 Caution: Read and follow all safety rules and operating instructions before first use of this product. Questions ? Visit www.KenmoreWater.com or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST) Repair or Parts ? Call toll free 1-800-366-7278 See back cover for other Sears service numbers.
  • Page 2 ONE YEAR LIMITED WARRANTY ON WATER SOFTENER When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of pur- chase, call 1-800-4-MY-HOME...

  • Page 3: Table Of Contents

    Water Flow Rate ___________________________ Gallons Per Minute * The model number is on the rating decal, located on the rim, under the salt hole cover. Call the Kenmore Water Line at 1-800-426-9345 or visit KenmoreWater.com For repair or replacement parts, call toll-free 1-800-366-7278 See back cover for other Sears service numbers.

  • Page 4: Safety Guides

    Reading this book will also help you to get all of the benefits from your water softener. Y Your Kenmore Water Softener will remove hardness minerals from water. This is measured in grains per gallon (gpg). It will also remove some clear water iron*. This is measured in parts per million(ppm).

  • Page 5: Unpack And Check Shipment

    Contact the store where purchased if problems exist. PARTS DESCRIPTIONS Nozzle Salt Hole Assembly Cover (Open) Salt Storage Tank Resin Tank Questions? Call The Kenmore Water Line 1-800-426-9345 Packing List Valve Assembly Face Plate owner’s manual Cover (Main) Brinewell Cover Brinewell...

  • Page 6: Plan Your Installation: Tools Needed, Materials Needed

    • Always put a Neutralizer BEFORE an Iron Filter, etc., as shown. * A Taste & Odor Filter may be used before or after the water softener. Questions? Call The Kenmore Water Line 1-800-426-9345 Phillips Screwdriver THREADED PIPE • Hacksaw or Pipe Cutter •...
  • Page 7 See Fig. 3. 5. Do not install in a place where the softener could freeze. Damage caused by freezing voids the war- ranty by Sears, Roebuck and Co. Questions? Call The Kenmore Water Line 1-800-426-9345 Outside faucet (Hard Water) Shut-off...
  • Page 8 Make a list of all materials you will need and buy them before you begin to install the water softener. 120V - 60Hz Electrical Outlet Questions? Call The Kenmore Water Line 1-800-426-9345 water heater kitchen bathroom outside -soft bypass...
  • Page 9 (see Fig. 16) to change the soften- er to a 1/2 inch minimum copper tubing drain. Questions? Call The Kenmore Water Line 1-800-426-9345 SOLDERED 1” NPT sweat...
  • Page 10 NOTE: Add these readings to the Facts and Figure table on page 3. Questions? Call The Kenmore Water Line 1-800-426-9345 If you have a well water system, look at the pressure gauge to find the water pressure. Call your local water department if you have city water.

  • Page 11: Install Inlet/Outlet Adapters Or Bypass Valves, Three Way Valves

    Snap the two large holding clips into place, as shown. See Fig. 11. CAUTION: Be sure the clips snap firmly into place so the tubes will not pull out. See Fig. 11. Questions? Call The Kenmore Water Line 1-800-426-9345 Shutoff Shutoff Valve...
  • Page 12 When all pipe, fittings and valves make a good fit together, tighten all threaded joints (use pipe dope on outside threads), or solder all sweat joints. Questions? Call The Kenmore Water Line 1-800-426-9345 Bypass Valve or Installation Adaptor Sensor Port...

  • Page 13: Install Softener And Connect Pipes

    Wait until soldered pipe has cooled before connection. See Fig. 15. CAUTION: Be careful when putting pipe fittings together. Do not cross thread, and do not overtight- Questions? Call The Kenmore Water Line 1-800-426-9345 MOVE SOFTENER INTO PLACE Grip under ridge to move softener.

  • Page 14: Connect Valve And Salt Tank Drains

    Item No. 42-3433 (20 ft). Overflow Drain Tubing Questions? Call The Kenmore Water Line 1-800-426-9345 tube is also best to use for an overhead drain. Use a copper drain tube if the softener is installed outside, or in the sunlight. Heat from the sun can soften, flatten and close up some kinds of tubes.

  • Page 15: Leak Test

    This normally occurs the first time water runs through the resin bed. The dis- colored water is not harmful, and the discol- oration will not last more than a few minutes. Questions? Call The Kenmore Water Line 1-800-426-9345 Leak Test Shutoff Valve Water...

  • Page 16: Electrical Requirements

    Be sure the electrical outlet you plug the transformer into is inside, to protect from weather. PLUG IN THE TRANSFORMER Plug the transformer into the electrical outlet. Questions? Call The Kenmore Water Line 1-800-426-9345 COLD WATER PIPE GROUNDING Ground Clamp (2)

  • Page 17: Install Covers And Restart Water Heater

    For example, while setting the hardness the beeper sounds repeatedly when the display reaches 1 using the DOWN button, or the highest hard- ness setting using the UP button. Questions? Call The Kenmore Water Line 1-800-426-9345 Cover (Main) SELECT Button...

  • Page 18: Program The Timer

    If a different recharge time setting would be better for your household, complete the following step. Questions? Call The Kenmore Water Line 1-800-426-9345 Program The Timer 3. Press the UP or DOWN buttons to set the desired recharge starting hour.

  • Page 19: Sanitize The Water Softener

    This normally occurs the first time water runs through the resin bed. The discolored water is not harmful, and the discoloration will not last more than a few minutes. Questions? Call The Kenmore Water Line 1-800-426-9345 Salt Hole Cover , unscent-...

  • Page 20: Add Salt To Storage Tank

    25 gpg 32 gpg Persons who are concerned about their drinking water 38 gpg should consider a Kenmore Drinking Water System that 44 gpg 50 gpg will remove or reduce in excess of 90% of the sodium and other drinking water contaminants.

  • Page 21: Install Checklist

    CHECK LIST OF STEP-BY-STEP GUIDES TO INSTALL Review the following list to ensure you have completed all the installation procedures. ____1. Check the incoming water. Has incoming water been tested? ____2. Remove cardboard packaging from salt tank. ____3. Is the incoming water going to the valve inlet? ____4.

  • Page 22: Faceplate Timer Features

    4. Finally, set the level you want the low salt indicator light to come on. Press the SIGNAL LIGHT ADJUST button until a (*) shows opposite this number. In the example, the light will come on when the stored salt Questions? Call The Kenmore Water Line 1-800-426-9345 SERV FILL RECHARGE...
  • Page 23 State of California, this setting MUST be California Efficiency Requirement Your Kenmore Water Softener has a “High Efficiency” feature with an “ON” or “OFF” setting. This softener setting is shipped in the “OFF” position, which utilizes the maximum rated capacity while most often achiev- ing maximum salt efficiencies.
  • Page 24 The bars scroll slowly when water flow is slow, and move faster as water flow increases. The flow bars do not show when all faucets and water using appliances are off. Questions? Call The Kenmore Water Line 1-800-426-9345 RECHARGE Default Display Example:...

  • Page 25: Faceplate Timer Features

    An error code could appear in the face plate display if a problem occurs in the softener electronics. Turn to the Troubleshooting section to resolve the problem and/or call the Kenmore Water Line number listed below. KENMORE’S ULTRA CLEANSING FEATURE The ultra cleansing feature keeps larger particles of sedi- ment from entering the home’s plumbing system.

  • Page 26: How Your Water Softener Works

    The greater amount of brine cleans more hard- ness minerals from the resin bed. Questions? Call The Kenmore Water Line 1-800-426-9345 WATER FLOW THROUGH THE SOFTENER IN SERVICE Soft Water...
  • Page 27 The bed lifts and expands for good cleaning. See Fig. Questions? Call The Kenmore Water Line 1-800-426-9345 WATER FLOW THROUGH THE SOFTENER IN...

  • Page 28: How Your Water Softener Works

    The computer always adjusts this pattern to your water using habits. It works toward providing you with soft water for the longest time and at the most efficient salt usage. Questions? Call The Kenmore Water Line 1-800-426-9345 WATER FLOW THROUGH THE SOFTENER IN FAST RINSE...

  • Page 29: Salt Bridge

    If the wrong kind of salt made the bridge, take it out. Then fill the tank with nugget or pellet salt only. Questions? Call The Kenmore Water Line 1-800-426-9345 SALT BRIDGE Push tool into salt bridge to break 1”...

  • Page 30: Cleaning

    Clean the bed at least every six (6) months. If iron shows up in the soft water before six (6) months, clean more often. Printed instructions are on the resin bed cleaner bottle. Questions? Call The Kenmore Water Line 1-800-426-9345 CLEANING NOZZLE & VENTURI O-Ring Seal Screen...
  • Page 31 Leave the softener laying like this until you are ready to use it. Plug the inlet and outlet with rags to keep dirt, bugs, etc. out. Questions? Call The Kenmore Water Line 1-800-426-9345 DRAIN ALL WATER FROM SOFTENER Floor Drain Wood Block FIG.
  • Page 32 Restricted drain line Salty tasting water immediately after regeneration Questions? Call The Kenmore Water Line 1-800-426-9345 CAUSE Add salt, see page 20, or break the salt bridge, see page 29. Press REGENERATION button and hold to start a regeneration, see page 22.

  • Page 33: Specifications

    * Capacity to remove clear water iron is substantiated by WQA test data. State of Wisconsin requires additional treatment if water supply contains greater than 5 ppm clear water iron. Questions? Call The Kenmore Water Line 1-800-426-9345 Specifications Bypass valve(s) should always remain in soft water service position.
  • Page 34 The efficiency rating is only valid at the minimum stated salt dosage. These softeners were efficiency rated acocording to NSF / ANSI Standard 44. Questions? Call The Kenmore Water Line 1-800-426-9345 Specifications MODEL 38356 high capacity 14,200 @ 2.8...

  • Page 35: Service Tech Information

    4. Is the transformer plugged into a “live”, grounded wall outlet, and the power cable fastened secure- ly to the controller? Questions? Call The Kenmore Water Line 1-800-426-9345 BACK OF TIMER (PWA) AC INPUT MOTOR...
  • Page 36 A defect is probable if indications vary from this pattern. Questions? Call The Kenmore Water Line 1-800-426-9345 POSSIBLE DEFECT Valve Position Indicator...
  • Page 37 To change the number: Press the UP or DOWN but- ton until the correct code shows. Then, press the SELECT button and reset the timer. Questions? Call The Kenmore Water Line 1-800-426-9345 Position markers (Valve in service) TIMER PWA REPLACEMENT...
  • Page 38 NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine draw. Questions? Call The Kenmore Water Line 1-800-426-9345 0.3 (1.1 liters) .22 (.83 liters) .15 (.57 liters) 2.0 (7.6 liters) 2.0 (7.6 liters)
  • Page 39 Lubricate the gear on the motor, and the valve cam gear with Molykote grease, or other high quality gear lubricant. Be sure to orient switch as shown, with lever toward the cam. Questions? Call The Kenmore Water Line 1-800-426-9345 Switch O-Ring Seals Wave Washer Rotor &...
  • Page 40 When the brine valve closes to end brine draw, water flow continues in the same directions to slowly RINSE brine from the resin bed and to the drain. Questions? Call The Kenmore Water Line 1-800-426-9345 SERVICE CYCLE To Valve Inlet (Soft Water)
  • Page 41 As the valve rotates, the position switch lever drops to open the circuit. The valve remains positioned in service until the electronic timer initiates the next regeneration. Questions? Call The Kenmore Water Line 1-800-426-9345 BACKWASH CYCLE Bypass Hard Water To Valve...

  • Page 42: Exploded Views And Parts Lists

    Kenmore MODEL Nos. 625.383560 and 625.393560 Questions? Call The Kenmore Water Line 1-800-426-9345 Exploded View Rating Decal Location...
  • Page 43 Resin Bed Cleaner 7287205 Parts Bag (includes parts marked with a 45 & 47). Order manuals separately if needed. 7282598 Owner’s Manual Not illustrated. Aligns with top of brinewell. Included in parts bag. Questions? Call The Kenmore Water Line 1-800-426-9345 pages 43,...
  • Page 44 Kenmore MODEL Nos. 625.383560 and 625.393560 INLET - OUTLET GROUNDING CLAMPS Questions? Call The Kenmore Water Line 1-800-426-9345 Exploded View...
  • Page 45 Retaining Ring 7176161 O-Ring, 15/16" x 9/16" 7221746 Brine Tube 7113016 Tubing Assembly (includes Key Nos. 14, 15 & 16) 7171349 Cone Screen 7248706 Grounding Kit Included in parts bag, see page 43. Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 46 Questions? Call The Kenmore Water Line 1-800-426-9345 Exploded View Wear-Strip Seal Cross-Section View...
  • Page 47 7271262 Bypass Body 7105013 O-Ring, 13/16" x 1" (4 req.) 7129855 Stem 7170288 O-Ring, 15/16" x 1-3/16" (2 req.) 7278434 Bypass Valve (Complete) Questions? Call The Kenmore Water Line 1-800-426-9345 Parts List Part Number 7095030 1148800 7114533 — 7204362 7084607...
  • Page 48 Get it fixed, at your home or ours! For repair – in your home – of all major brand appliances, lawn and garden equipment, or heating and cooling systems, no matter who made it, no matter who sold it! For the replacement parts, accessories and owner’s manuals that you need to do-it-yourself.

This manual is also suitable for:

625.393560625.383560Intellisoft 350 series 625.383560Intellisoft 350 series 625.393560

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