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Cisco 6941 Quick Reference Manual
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Phone Applications
Call History
Call History allows you to view information about the last 150
calls on your phone. A call icon is displayed to indicate the type of
call: Received, Placed or Missed.
The caller ID is displayed with the call icon. If the caller ID is
unavailable, then the phone number is displayed. If the phone
number is unavailable, then "Unknown" is displayed. All Call
History items are integrated into one list and are ordered by time
(latest to oldest). There is 150 call limit per phone and not per
line. For example, if a phone has multiple lines, the 150 call limit
is for all lines combined.
You can sort the Call History list by all lines, each line, or by
missed calls. You can also dial a number directly from the Call
History list.
View Call History
1. Press the Applications button
.
2. Select Call History. (Use the Navigation bar and button to scroll
and select.)
3. Select All Lines or the line that you want to view.
4. Press the
softkey to return to the Call History screen.
Dial From Call History
1. Press the Applications button
.
2. Select Call History. (Use the Navigation bar and button to scroll
and select.)
3. Select All Lines or the line that you want to view.
4. From the Call History list, select the call you want to dial and
do one of the following:
– Press the Call softkey.
– Press the line key.
– Pick up the handset.
– Press the speakerphone or headset button.
Edit Number From Call History
1. Press the Applications button
.
2. Select Call History. (Use the Navigation bar and button to scroll
and select.)
3. Select All Lines or the line that you want to view.
4. Select the call you want to edit.
5. Press the EditDial softkey (you may need to press the more
softkey first).
6. Press the >> softkey to move the cursor to the right and press
the << softkey to move the cursor to the left.
7. Press the
softkey to delete numbers.
8. Press the Dial softkey to dial the edited number (you may need
to press the more softkey first).
9. Press the
softkey to return to the Call History list.
Clear Call History
1. Press the Applications button
.
2. Select Call History. (Use the Navigation bar and button to scroll
and select.)
3. Select All Lines or the line that you want to view.
4. Press the Clear softkey (you may need to press the more
softkey first).
5. Press the Delete softkey to delete the Call History list, or press
the Cancel softkey to go back to the Call History screen.
Ring Tones
You can customize how your phone indicates an incoming call
and a new voice mail message. You can also adjust the ringer
volume for your phone.
Change Ringtone for a Line
1. Press the Applications button
.
2. Select Preferences. (Use the Navigation bar and button to scroll
and select.)
3. Select Ringtone.
4. Select a ringtone.
5. Press the Play softkey to play a sample.
6. Press the Set softkey to select the ringtone.
7. Press the Apply softkey to confirm your selection, or press the
Cancel softkey to go back to the Ringtone screen.
8. Press the
softkey to return to the Preferences screen.
Phone Contacts
The Cisco Unified IP Phone provides you with access to the Ohio
University Directory
Ohio University Directory
The Ohio University Directory contains University contacts that you
can access on your phone.
You can dial calls from your corporate directory in two ways:
• When you are not on another call.
• When you are on another call.
Search for and Dial a Contact
1. Press the Contacts
button .
2. Select Ohio University Directory. (Use the Navigation bar and
button to scroll and select.)
3. Select any of these criteria to search for a co‐worker:
– First name
– Last name
4. Enter the search criteria information, press the Submit soft
key, and select a contact.
5. To dial, perform any of these actions:
– Press the Dial soft key.
– Press the Select button.
– From the keypad, press the number that is displayed in the
upper right‐hand corner of the contact label.
– Press the Speakerphone button
.
Personal Directory
To setup your PIN to use the Personal Directory go to
https:/myphone.ohio.edu/ucmuser and log into the website.
Once logged in hover over your OHIO ID in the top right of the
screen and select Change Phone Pin
Voice Messages
Voice messages are stored on your voicemail system. Your
company determines the voicemail system your phone uses.
You can:
• Personalize your voicemail
• Check for voice messages
• Listen to voice messages
Check for Voice Messages
Check for voice messages in any of these ways:
• Look at the visual message indicator lamp on your handset.
You can configure the visual message indicator lamp using
your User Options web pages.
• Look for:
– A message waiting icon
.
 
 
Listen to Voice Messages
There are two ways you can listen to voice messages:
Press the Messages
button to listen to voice messages left
on any line.
• Press a line button, then press Messages to hear only the voice
messages for that line.
 

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Summary of Contents for Cisco 6941

  • Page 1 Cancel softkey to go back to the Ringtone screen. You can configure the visual message indicator lamp using and select.) 8. Press the softkey to return to the Preferences screen. your User Options web pages. 3. Select All Lines or the line that you want to view. • Look for: Phone Contacts 4. From the Call History list, select the call you want to dial and – A message waiting icon   do one of the following:   – Press the Call softkey. The Cisco Unified IP Phone provides you with access to the Ohio Listen to Voice Messages University Directory – Press the line key. There are two ways you can listen to voice messages: – Pick up the handset. Ohio University Directory – Press the speakerphone or headset button. • Press the Messages button to listen to voice messages left The Ohio University Directory contains University contacts that you on any line. can access on your phone. Edit Number From Call History • Press a line button, then press Messages to hear only the voice You can dial calls from your corporate directory in two ways: messages for that line.
  • Page 2 Forward Calls on a Primary Line 1. Press the Fwd All softkey. 2. Enter the target phone number. (Depending on how your voicemail system is set up, you may be able to press the Messages button to forward all calls to voicemail.) Visual confirmation displays on your screen for as long as the feature is enabled 3. To cancel call forwarding, press Fwd OFF. Respond to a Call Waiting Notification To answer the ringing call, press the flashing amber line button. Your phone puts the original call on hold automatically and connects the ringing call. Divert a Call Press the Divert softkey to send an active, ringing, or held call to your voicemail system or to a predetermined phone number. 6941 IP Phone  Cisco  Hold and Resume a Call 1. To put a call on hold, press the Hold button The Hold icon displays and the line button flashes green. 2. To resume the call, press the Resume softkey or the flashing green line button. Mute Your Phone 1. Press the Mute button to turn Mute on. Visual confirmation displays. 2. Press the Mute button again to turn Mute off. Transfer a Call to Another Number 1. Verify that you are on an active call (not on hold). 2. Press the Transfer button 3. Enter the transfer recipient’s phone number (or press a speed Office of Information Technology...