Deleting a Message
To delete a voice mail message, press 4.
NOTE: When you delete a voice mail message, the message is deleted, but
the caller ID and message received information (date, time, etc.) remains in
the inbox listing until you exit voice mail.
Forwarding a Message to Another Mailbox
To forward a voice mail message to another mailbox, follow these steps:
1.
Press 6.
NOTE: You hear a prompt to enter the number of the person(s) to whom you
want to forward the message.
2.
Enter the phone number and then either:
•
•
3.
You get a prompt to leave an introduction to the forwarded message:
a. Record your introductory message.
NOTE: To forward the voice mail immediately without an introductory
message, press # immediately after the prompt.
b. Press # to accept the message.
4.
Choose one of the following options to finish forwarding:
•
•
•
•
•
NOTE: Press * at anytime to cancel the forward. If you press *, you must
reenter the extension(s) and any desired introduction.
Replying to a Message
To reply to a message you receive:
1.
Press 2 to reply to the message.
You hear a prompt to record your reply.
66
Voice Mail Features (Default Menu)
press # to enter another number or,
press ## if this is the only (or last) person to receive the forwarded
message.
Press 1 to forward the message.
Press 2 to change the introductory message.
Press 3 to review the introductory message.
Press 9 to mark urgent and forward.
Press * to cancel the forward.
Cisco 7960/7940 Telephone User Guide
620-05600230