Disabling Call Forward (All) - Cisco 7960 User Manual
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Also See for 7960:
- Administrator's manual (212 pages) ,
- User manual (186 pages) ,
- Administration manual (150 pages)
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1.
If you have only one extension on your phone, skip to step 2. Otherwise, press
the button for the extension you want to forward.
2.
Press 72* on the telephone keypad.
3.
On the 7960 SCCP, press the Dial soft key.
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4.
Enter the number to which you want to forward all your calls. Be sure to enter
the number exactly as you would if you were to call that number. Include the
area code, if necessary. The display shows the number as it is entered.
5.
Press #.
6.
A prompt asks you to confirm the forwarding number by pressing # or re-enter
the forwarding number by pressing *.
•
7.
If you pressed *, return to step 4 or hang up.
8.
If you pressed #, you are offered the option to verify the forwarding number.
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9.
If you pressed 1, the forwarding number is dialed.
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10. Forwarding for all calls is enabled.
Disabling Call Forward (All)
NOTE: On the 7960 SIP, disabling Call Forward (All) can only be done using
star codes. Check with your system administrator for the star code to be used.
If star codes are not used, then the 7960 SIP is unable to support Call Forward
(All).
Cisco 7960/7940 Telephone User Guide
620-05600230
If you do not have a previously configured forward number, you will be
instructed to enter a forwarding number and press #.
If you previously configured a forwarding number, you will be instructed
to do one of the following:
•
Press 1 to enable forwarding. Go to step 10.
•
Press 2 to change the current forwarding number. Go to step 4.
If you entered an external number, but are not allowed to forward calls to
external numbers, a prompt states the number is invalid and requests you
enter a number.
Press 1 to verify the number you entered.
Press 2 to enable the number. Go to step 10.
Call is answered by a person: Explain your call, have them hang up,
and then press # to enable the forwarding number or * to exit without
enabling forwarding.
Call is not answered: Prompt explains call not connected and asks you
to press # to enable the forwarding number or * to exit without enabling
forwarding.
Answering machine or voice mail answers: Press # to escape, and
then press # to enable the forwarding number or * to exit without enabling
forwarding.
System Telephone Features
27
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