BEFORE CALLING FOR SERVICE
IF BURNERS DO NOT IGNITE PROPERLY, CHECK FOR THE FOLLOWING:
•
Make sure that the gas shut-off valve is in the
ON position and the gas supply to the house
is not shut off.
•
Make sure the burner caps are properly
positioned and the burner ports are not
clogged. Clear ports with a wire or
straightened paper clip if clogged.
•
Make sure the igniters are clean and dry.
•
Make sure that there is no draft in the room.
For Authorized Service or Parts
We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction,
please let us know. Call 800-944-2904 or write us at:
Please include the Model Number, Serial Number and Date of Original Purchase / Installation with all
communication. (See Back Cover)
PROBLEM SOLVER
BSH Home Appliances Corp.
Customer Support
5551 McFadden Ave.,
Huntington Beach, CA 92649
PAGE 10
•
Check the power supply. It should be properly
grounded with the correct polarity. Make sure
the unit is plugged in and the circuit breaker is
not tripped.
•
When the electrical power connection has
been activated at the first power up or re-
connected after an outage, the igniters may
spark once or twice even though all burner
knobs are in the off position.