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TROUBLESHOOTING
Problem
High-pitched sound
Dust or lint is caught in the feed dogs.
while sewing
Pieces of thread are caught in the race.
Upper threading is incorrect.
There are scratches on the bobbin case.
A bobbin designed specifically for this machine
is not used.
Character pattern
Wrong presser foot was used.
does not turn out
Pattern adjustment settings were set
incorrectly.
Did not use a stabilizer material on thin fabrics
or stretch fabrics.
Thread tension is set incorrectly.
Fabric was pulled, pushed or fed at an angle
while it was being sewn.
Machine does not
There is no pattern selected.
operate
"Start/Stop" button was not pushed.
Main power switch is not turned on.
Presser foot is not lowered.
"Start/Stop" button was pushed with the foot
controller attached.
The "Start/Stop" button was pressed while the
machine is set for the sewing speed controller
to control the zigzag stitch width.
All keys and buttons have been locked by
Nothing happens,
The screen has been locked.
even if the LCD
display is pressed
The fabric feeds in the
The feed mechanism is damaged.
opposite direction.
The LCD screen is
Condensation has formed on the LCD screen.
fogged up.
Embroidery pattern
Thread is twisted.
does not sew out
correctly
Fabric was not inserted into the frame correctly
(fabric was loose, etc.).
Stabilizing material was not attached.
There was an object placed near the machine,
and the carriage or embroidery frame hit the
object during sewing.
Fabric outside the frame edges interferes with
the sewing arm, so the embroidery unit cannot
move.
Fabric is too heavy, so the embroidery unit
cannot move freely.
A-32
Cause
.
Solution
Remove the dust or lint.
Clean the race.
Check the steps for threading the machine
and rethread the machine.
Replace the bobbin case, or consult your
authorized dealer.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
Attach the correct presser foot.
Revise the pattern adjustment settings.
Attach a stabilizer material.
Adjust the thread tension.
Sew while guiding the fabric with your hands
so that the fabric is fed in a straight line.
Select a pattern.
Press the "Start/Stop" button.
Turn the main power to ON.
Lower the presser foot.
Remove the foot controller, or use the foot
controller to operate the machine.
Use the foot controller instead of the
"Start/Stop" button to operate the machine,
or set the "Width Control" to "OFF" in the
settings screen.
Press
to unlock all keys and
buttons.
Press either of the following keys to unlock
the screen.
Contact your dealer or the nearest authorized
service center.
After a while, the cloudiness will disappear.
Use scissors, etc., to cut the twisted thread
and remove it from the race, etc.
If the fabric is not stretched tight in the frame,
the pattern may turn out poorly or there may
be shrinkage of the pattern. Set the fabric
into the frame correctly.
Always use stabilizing material, especially
with stretch fabrics, lightweight fabrics,
fabrics with a coarse weave, or fabrics that
often cause pattern shrinkage. See your
authorized dealer for the proper stabilizer.
If the frame bumps something during sewing,
the pattern will turn out poorly. Do not place
anything in the area where the frame may
bump it during sewing.
Reinsert the fabric in the embroidery frame so
that the excess fabric is away from the
sewing arm, and rotate the pattern 180
degrees.
Place a large thick book or similar object
under the arm head to lightly lift the heavy
side and keep it level.
Page
A-19
A-19
B-46
A-19
B-43
S-67
S-82
S-81
S-12, E-30
S-3
S-21, S-77, E-3,
E-58
B-11
B-19
B-11
S-4
B-26, S-4
B-53, B-55
—
—
—
A-27
E-14
E-11
E-21
E-14
—
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Table of Contents
Troubleshooting
