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TG8321E(e-e).book Page 1 Monday, March 3, 2008 2:33 PM
Digital Cordless Answering System
Model shown is KX-TG8321.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
Operating Instructions
KX-TG8321E
Model No.
KX-TG8322E
KX-TG8323E
KX-TG8324E
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Summary of Contents for Panasonic KX-TG8321E
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Page 1: Operating Instructions
TG8321E(e-e).book Page 1 Monday, March 3, 2008 2:33 PM Operating Instructions Digital Cordless Answering System KX-TG8321E Model No. KX-TG8322E KX-TG8323E KX-TG8324E Model shown is KX-TG8321. This unit is compatible with Caller ID and SMS. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
TG8321E(e-e).book Page 2 Monday, March 3, 2008 2:33 PM Table of Contents Introduction Receiving a message ... . 38 Other settings ....39 Product information . -
Page 3: Introduction
L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 4: Accessory Information
PQLV209EU (PQLV209E) *1 See page 5 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Headset KX-TCA94EX DECT repeater KX-A272... -
Page 5: Expanding Your Phone System
L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Model No. P03P or HHR-4MRE). L Replacement batteries may have a different capacity from that of the supplied batteries. -
Page 6: For Your Safety
TG8321E(e-e).book Page 6 Monday, March 3, 2008 2:33 PM Introduction Radio waves emitted from this product may cause such devices to For your safety malfunction resulting in an accident. To prevent severe injury and loss of Operating safeguards life/property, read this section carefully L Unplug the product from power outlets before using the product to ensure before cleaning. -
Page 7: Important Safety Instructions
Base unit location/avoiding noise L Charge the batteries provided with or The base unit and other compatible identified for use with this product Panasonic units use radio waves to only, in accordance with the communicate with each other. instructions and limitations specified L For maximum coverage and noise- in this manual. - Page 8 TG8321E(e-e).book Page 8 Monday, March 3, 2008 2:33 PM Introduction between the handset and base unit L Operating the product near electrical in an indoor environment. appliances may cause interference. Move away from the electrical – away from electronic appliances appliances.
- Page 9 TG8321E(e-e).book Page 9 Monday, March 3, 2008 2:33 PM Introduction human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
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Page 10: Preparation
TG8321E(e-e).book Page 10 Monday, March 3, 2008 2:33 PM Preparation Handset Controls Base unit C D E A Charge contacts B Speaker C {4} (Erase) D {■} (Stop) A Charge indicator E {^} (Volume up) Ringer indicator {V} (Volume down) B Speaker {7} (Repeat) C Soft keys... -
Page 11: Display
TG8321E(e-e).book Page 11 Monday, March 3, 2008 2:33 PM Preparation Item Meaning Using the joystick The handset joystick can be used to Handset is accessing navigate through menus and to select base unit. (intercom, items shown on the display by pushing it paging, changing base up {^}, down {V}, left {<}, or right {>}. -
Page 12: Connections
Service) (C). Answer System Base unit Handset Setup L Use only the supplied Panasonic AC Base Unit Setup " adaptor PQLV207E. Incoming No. Bar L Use only the supplied telephone line cord. Using another telephone line... - Page 13 – noise is heard during conversations. – Caller ID features do not function Available for: properly. KX-TG8322/KX-TG8323/KX-TG8324 The charger can be mounted on the wall, if required. L Use only the supplied Panasonic AC adaptor PQLV209E. 25.4 mm To telephone line DSL/ADSL filter Hooks Screws...
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Page 14: Battery Installation And Replacement
– Do NOT use Alkaline/Manganese/ Ni-Cd batteries. Battery charge – We recommend using the Panasonic rechargeable batteries noted on page 5, 7. Place the handset on the base unit or charger for about 7 hours before Firmly press the notch on the initial use. -
Page 15: Screen Saver Mode
& {>} when on a call. Medium – pressing {ih} at all other times. L When flashing: Needs charging. Symbols used in these operating instructions Panasonic Ni-MH battery performance (supplied batteries) Symbol Meaning Operation Operating The words in the time... -
Page 16: Turning The Power On/Off
TG8321E(e-e).book Page 16 Monday, March 3, 2008 2:33 PM Preparation Enter the current date, month, and year. Turning the power Example: 15 July, 2008 on/off {1}{5} {0}{7} {0}{8} Enter the current hour and minute. Example: 9:30 PM Power on {0}{9} {3}{0} i Press {*} until Press {ih} for about 1 second. -
Page 17: Belt Clip
To attach the belt clip To remove the belt clip Headset (optional) Connecting a headset to the handset allows for hands-free conversations. We recommend using the Panasonic headset noted on page 4. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333... -
Page 18: Making/Answering Calls
TG8321E(e-e).book Page 18 Monday, March 3, 2008 2:33 PM Making/Answering Calls indicator flashes. To cancel, press {ih}. Making calls Editing/erasing/storing Lift the handset and dial the phone number. j (right soft key) L To correct a digit, press {C/T}. {V}/{^}: Select the desired phone number. -
Page 19: Answering Calls
TG8321E(e-e).book Page 19 Monday, March 3, 2008 2:33 PM Making/Answering Calls Example: If you need to dial the line access number “0” when making outside Useful features during calls with a PBX: a call {0} i l Dial the phone number. i {C} Mute Note: L A 3 second pause is inserted each... -
Page 20: Call Share
TG8321E(e-e).book Page 20 Monday, March 3, 2008 2:33 PM Making/Answering Calls Note: Note: L Please contact your service L To listen to the recorded conversation, provider/telephone company for see page 42, 43. details and availability of this service in your area. Call share This feature allows you to join an Handset voice enhancer... -
Page 21: Key Lock
TG8321E(e-e).book Page 21 Monday, March 3, 2008 2:33 PM Making/Answering Calls Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is To turn key lock on, press K (centre of joystick) for about 3 seconds. -
Page 22: Phonebook
TG8321E(e-e).book Page 22 Monday, March 3, 2008 2:33 PM Phonebook Edit the name (10 characters max.; page 50). i M i {ih} Handset phonebook Finding and calling a The phonebook allows you to make calls without having to dial manually. You can phonebook entry add 200 names and phone numbers, assign each phonebook entry to the... -
Page 23: Editing Entries
TG8321E(e-e).book Page 23 Monday, March 3, 2008 2:33 PM Phonebook {V}/{^}: Select the desired One touch dial category. i M L If you select “All”, the unit ends Assigning an entry in the phonebook the category search. to a one touch dial key {V}/{^}: Scroll through the Dial keys {1} to {9} can each be used as phonebook if necessary. -
Page 24: Copying Phonebook Entries
PIN as necessary (page 18). Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset. Note: L Category settings for phonebook entries are not copied. Copying an entry Find the desired entry (page 22). -
Page 25: Programming
TG8321E(e-e).book Page 25 Monday, March 3, 2008 2:33 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus K (centre of joystick) Select the desired top-menu by pushing the joystick in any direction. i M Push the joystick down or up to select the desired item in sub-menu 1. - Page 26 TG8321E(e-e).book Page 26 Monday, March 3, 2008 2:33 PM Programming Top-menu Sub-menu 1 Sub-menu 2 Page — Handset Setup Display Setup Wallpaper <Wallpaper1> — Display Colour <Colour1> — Standby Display <Off> — LCD Dimming <On> Select Language <English> — Contrast <Contrast 3>...
- Page 27 TG8321E(e-e).book Page 27 Monday, March 3, 2008 2:33 PM Programming *5 This feature allows the handset to switch itself to dimmed backlight mode after being placed on the base unit or charger. – “On”: Backlight is dimmed. – “Off”: Backlight turns off after 10 seconds of charging. *6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones.
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Page 28: Special Instructions For Programmable Settings
TG8321E(e-e).book Page 28 Monday, March 3, 2008 2:33 PM Programming L We recommend selecting a different ringer tone to the one Special instructions used for outside calls. for programmable L When the alarm is set, E is displayed. settings {ih} Note: Memo alarm L You can skip to step 3 by pressing... -
Page 29: Night Mode
TG8321E(e-e).book Page 29 Monday, March 3, 2008 2:33 PM Programming {V}/{^}: “Time Adjustment” i Note: L To correct a digit, use the joystick to move the cursor to the digit, then {V}/{^}: Select “Caller make the correction. ID[Auto]” or “Manual”. i M i {ih} Turning night mode on/off Night mode... -
Page 30: Setting Call Restriction
TG8321E(e-e).book Page 30 Monday, March 3, 2008 2:33 PM Programming Press the desired category L To erase a restricted number, numbers. i M press {C/T}. L The selected category number Changing the base unit PIN flashes. L To cancel a selected category (Personal Identification number, press the number again. -
Page 31: Registering A Unit
TG8321E(e-e).book Page 31 Monday, March 3, 2008 2:33 PM Programming Storing unwanted callers from the Registering a unit caller list K (centre of joystick) i j i Operating additional units {V}/{^}: Select the item to be Additional handsets barred. i K Up to 6 handsets can be registered to a {V}/{^}: “Add Bar List”... -
Page 32: Base Unit
TG8321E(e-e).book Page 32 Monday, March 3, 2008 2:33 PM Programming Selecting a base unit Registering a handset to a When “Auto” is selected, the handset base unit automatically uses any available base The supplied handset and base unit are unit it is registered to. When a specific pre-registered. - Page 33 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important:...
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Page 34: Caller Id Service
TG8321E(e-e).book Page 34 Monday, March 3, 2008 2:33 PM Caller ID Service phonebook is displayed and logged in the caller list. Using Caller ID service Category settings for Important: L This unit is Caller ID compatible. To phonebook use Caller ID features, you must Category settings can help you identify subscribe to a Caller ID service. -
Page 35: Caller List
TG8321E(e-e).book Page 35 Monday, March 3, 2008 2:33 PM Caller ID Service Erasing caller information Caller list K (centre of joystick) i j i Important: L Only 1 person can access the caller {V}/{^}: Select the desired entry. list at a time. {V}/{^}: Select “Erase”... -
Page 36: Sms (Short Message Service)
TG8321E(e-e).book Page 36 Monday, March 3, 2008 2:33 PM SMS (Short Message Service) L If the unit is connected to a PBX system, you may not be able to use Using SMS SMS features. SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible Turning SMS on/off... -
Page 37: Registering Mailboxes
TG8321E(e-e).book Page 37 Monday, March 3, 2008 2:33 PM SMS (Short Message Service) – You need to add the PBX line Enter the message (page 50). i access number and a dialling pause to the beginning of the Message Enter the destination phone number Centre 1 number. -
Page 38: Receiving A Message
TG8321E(e-e).book Page 38 Monday, March 3, 2008 2:33 PM SMS (Short Message Service) L If your phone is connected to a PBX, Continue from step 4, “Writing and store the PBX line access number sending a new message”, page 37. (page 40). -
Page 39: Other Settings
TG8321E(e-e).book Page 39 Monday, March 3, 2008 2:33 PM SMS (Short Message Service) ■ To access a private mailbox Erasing received messages {V}/{^}: Select the desired mailbox. i M i Enter its While reading a received message, password. press K. L If a mailbox contains new {V}/{^}: “Erase”... - Page 40 {V}/{^}: “Public” i M L If you forget the password assigned to a mailbox, contact your nearest {V}/{^}: “Settings” i M Panasonic service centre. {V}/{^}: “PBX Access No.” i Changing private mailbox {V}/{^}: “On” i M settings Enter your PBX line access code You can change the password or name and a dialling pause, if necessary.
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Page 41: Answering System
TG8321E(e-e).book Page 41 Monday, March 3, 2008 2:33 PM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. The answering system can answer and record calls for you when you are unavailable to answer the phone. -
Page 42: Greeting Message
TG8321E(e-e).book Page 42 Monday, March 3, 2008 2:33 PM Answering System Playing back the greeting Greeting message message When the unit answers a call, callers K (centre of joystick) i I i hear a greeting message. You can record your own greeting message or {V}/{^}: “Play Greeting”... -
Page 43: Listening To Messages Using The Handset
TG8321E(e-e).book Page 43 Monday, March 3, 2008 2:33 PM Answering System Operating the answering Operating the answering system system You can also operate the answering Operation system by pressing dial keys or soft keys {^} or {V} Adjust the speaker on the handset. -
Page 44: Remote Operation
TG8321E(e-e).book Page 44 Monday, March 3, 2008 2:33 PM Answering System *1 If pressed within the first 5 Remote access code seconds of a message, the A 3-digit remote access code must be previous message is played. entered when operating the answering *2 You can also erase as follows: system remotely. -
Page 45: Answering System Settings
TG8321E(e-e).book Page 45 Monday, March 3, 2008 2:33 PM Answering System Enter your remote access code Remote commands within 10 seconds after the long You can press dial keys to access beep. certain answering system functions L The greeting message is played without waiting for the voice guidance to back. -
Page 46: Call Screening
TG8321E(e-e).book Page 46 Monday, March 3, 2008 2:33 PM Answering System {V}/{^}: “Settings” i M Caller’s recording time {V}/{^}: “Number of Rings” i You can change the maximum message recording time allotted to each caller. {V}/{^}: Select the desired setting. You can also select “Greeting Only”... -
Page 47: Voice Mail Service
TG8321E(e-e).book Page 47 Monday, March 3, 2008 2:33 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 48: Intercom/Locator
TG8321E(e-e).book Page 48 Monday, March 3, 2008 2:33 PM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets in the same radio cell. Outside calls can be transferred Note: between 2 handsets in the same radio L If you receive an outside call while cell. -
Page 49: Handset Locator
TG8321E(e-e).book Page 49 Monday, March 3, 2008 2:33 PM Intercom/Locator Transferring a call without speaking to the other handset user During an outside call, press {INT}. i Enter the desired handset number. L k flashes to indicate the outside call is on hold. {ih} L The outside call rings at the other handset. -
Page 50: Useful Information
TG8321E(e-e).book Page 50 Monday, March 3, 2008 2:33 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). - Page 51 TG8321E(e-e).book Page 51 Monday, March 3, 2008 2:33 PM Useful Information Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.
- Page 52 TG8321E(e-e).book Page 52 Monday, March 3, 2008 2:33 PM Useful Information When writing SMS messages Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase: Helpline Tel.
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Page 53: Error Messages
TG8321E(e-e).book Page 53 Monday, March 3, 2008 2:33 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L Erase unnecessary messages (page 43). Answer Sys. Full L The supplied telephone line cord has not been Check Tel Line connected yet or not connected properly. -
Page 54: Troubleshooting
TG8321E(e-e).book Page 54 Monday, March 3, 2008 2:33 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 55 TG8321E(e-e).book Page 55 Monday, March 3, 2008 2:33 PM Useful Information Problem Cause/solution I do not know how to erase y L There are unviewed missed calls remaining. (Missed call) from the display. View them using the following method. K (centre of joystick) i j i M Push the joystick down to search from the most recent call, or push the joystick up to search from the oldest call.
- Page 56 TG8321E(e-e).book Page 56 Monday, March 3, 2008 2:33 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or ) L Battery charge is low. Fully charge the flashes. batteries (page 14). I fully charged the batteries, but L Clean the charge contacts and charge again ) still flashes.
- Page 57 TG8321E(e-e).book Page 57 Monday, March 3, 2008 2:33 PM Useful Information Problem Cause/solution I cannot make a call. L The handset is too far from the base unit. Move closer and try again. L Another unit is in use. Wait and try again later. L Answering system is being used.
- Page 58 TG8321E(e-e).book Page 58 Monday, March 3, 2008 2:33 PM Useful Information SMS (Short Message Service) Problem Cause/solution I cannot send or receive SMS L You have not subscribed to the appropriate messages. service. Contact your service provider/telephone company. L The SMS message centre number(s) are not stored or are incorrect.
- Page 59 TG8321E(e-e).book Page 59 Monday, March 3, 2008 2:33 PM Useful Information Answering system Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 41). L The message memory is full. Erase unnecessary messages (page 43).
- Page 60 Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Page 61: Specifications
TG8321E(e-e).book Page 61 Monday, March 3, 2008 2:33 PM Useful Information : Approx. 51 mm × 75 mm × Charger 88 mm Specifications ■ Mass (weight): Base unit: Approx. 170 g ■ Standard: Handset: Approx. 120 g DECT (Digital Enhanced Cordless Charger : Approx. -
Page 62: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No. -
Page 63: Index
TG8321E(e-e).book Page 63 Monday, March 3, 2008 2:33 PM Index Error messages: 53 Index Handset Deregistration: 32 Locator: 49 Additional base units: 31 Registration: 32 Additional handsets: 31 Headset, optional: 17 Alarm: 28 Answering calls: 19 Incoming call barring: 30 Answering system: 41 Intercom: 48 Call screening: 41, 46... - Page 64 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.