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Memory Problems; Mouse Problems - Dell OptiPlex 740 User Manual

Mini tower, desktop and small form factor computers
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NOTE:
Each slot in the media card reader is mapped to a drive letter. A media card reader slot only appears as a mapped drive when a
media card is installed in it. If you attempt to access a drive that is mapped to an empty media card reader slot, you are prompted to insert
media.
 
FlexBay device is Disabled —
There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is installed. If the FlexBay device is physically
installed, but it is not running, check to see if it is enabled in the BIOS setup.
 Memory Problems
NOTE:
Your computer might emit a series of beeps (beep code) during start-up if the monitor cannot display errors or problems. This series of beeps
identifies a problem. See
Beep Codes
Fill out the
Diagnostics Checklist
as you complete these checks.
 
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
 
If you receive an insufficient memory message  —
 Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
l
 See the software documentation for minimum memory requirements. If necessary,
l
 Reseat the memory modules
l
 Run the Dell Diagnostics
(see
l
 
If you experience other memory problems  —
 Reseat the memory modules
l
 Ensure that you are following the
l
 Run the Dell Diagnostics
(see
l
 Mouse Problems
 
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
 
Check the mouse cable  —
 
1.  Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
2.  Remove mouse extension cables, if used, and connect the mouse directly to the computer.
3.  Shut down the computer, reconnect the mouse cable as shown in the Quick Reference Guide for your computer, and then restart the
computer.
 
Restart the computer  —
 
1.  Simultaneously press <Ctrl><Esc> to display the Start menu.
2.  Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3.  After the computer turns off, reconnect the mouse cable as shown on the in the Quick Reference Guide for your computer.
4.  Start the computer.
 
Test the mouse  —
 Connect a properly working mouse to the computer, and try using the mouse. If the new mouse works, the original
mouse is faulty.
 
Check the mouse settings  —
 
1.  Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2.  Click Mouse.
3.  Try adjusting the settings.
If you are using a PS/2 mouse
for more information.
 
to ensure that your computer is successfully communicating with the memory.
Dell
Diagnostics).
 
to ensure that your computer is successfully communicating with the memory.
memory installation
guidelines.
Dell
Diagnostics).
install additional
memory.

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