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Fujitsu ETERNUS DX60 S2 User Manual
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Fujitsu ETERNUS DX60 S2 User Manual

Disk storage system
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Summary of Contents for Fujitsu ETERNUS DX60 S2

  • Page 2 This page is intentionally left blank.
  • Page 3 This guide describes operation management and maintenance for the ETERNUS DX60 S2 Disk storage system. This guide is intended for use of ETERNUS DX60 S2 Disk storage system in regions other than Japan. Please carefully review the information outlined in this manual.

  • Page 4: About This Manual

    This chapter describes the components of the ETERNUS DX60 S2 Disk storage system. ● Chapter 2 Standard Operations This chapter explains how to turn on and off the ETERNUS DX60 S2 Disk storage system and how to operate the buttons on the operation panel. ●...
  • Page 5 WARNING This symbol indicates the possibility of minor or moderate personal injury, as well as damage to the ETERNUS DX60 S2 and/or to other users and CAUTION their property, if the ETERNUS DX60 S2 Disk storage system is not used properly.

  • Page 6: Additional Information

    ETERNUS DX60 S2 Disk storage system. Abbreviations Used in This Manual • "ETERNUS DX Disk storage system" refers to the ETERNUS DX60 S2 Disk storage system. • "Host Bus Adapter (HBA)" refers to the interface module that is normally used by the server to connect to ETERNUS DX Disk storage systems.

  • Page 7: Table Of Contents

    Data Encryption ....................43 Eco-mode ......................44 Optimizing Volume Configurations ..............46 3.3.1 RAID Migration .......................... 47 3.3.2 Logical Device Expansion (LDE) ....................47 3.3.3 LUN Concatenation ........................48 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 8 Maintenance Service ..................80 6.5.1 Maintenance Support Period ..................... 80 6.5.2 Related Service ......................... 80 Chapter 7 Troubleshooting ..............81 Check List ......................81 Required Information for Inquiries ..............86 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 9 Informational Messages ......................109 A.2.5 Test Messages ........................118 A.2.6 Sense Codes ........................... 118 Appendix B Event (SNMP Trap) Display When Using ServerView Operation Manager ....121 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 10 ETERNUS Web GUI screen...................... 52 Figure 4.4 Event notification ........................54 Figure 5.1 Position of 2.5" disk slots......................56 Figure 5.2 Position of 3.5" disk slots......................56 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 11 General status of ETERNUS Web GUI ..................53 Table 6.1 Time for volume formatting (disk) ....................78 Table 6.2 Rebuild process time (disk) ....................... 79 Table 6.3 Copyback process time (disk) ....................79 ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 12: Chapter 1 Components

    Front view of a 3.5" type controller enclosure (with front cover) ● Without front cover 3.5-inch disk Operation panel Figure 1.3 Front view of a 3.5" type controller enclosure (without front cover) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 13: Rear

    This section describes the operation panel and the disks in the front of the controller enclosure. ■ Operation panel An operation panel has LEDs, a power switch, an AUTO POWER switch, a MODE SELECT switch, and an IP RESET switch. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 14: Figure 1.6 Operation Panel (2.5" Type Controller Enclosure)

    Enables the device power to be turned on via power linkage. The MODE SELECT switch is enabled for the factory default setting. Do not change to OFF. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED...

  • Page 15: Figure 1.8 2.5" Type Disk

    DISK FAULT LED Figure 1.8 2.5" type disk Figure 1.9 shows the slot number of each disk. Figure 1.9 Disk slot numbers (2.5" type controller enclosure) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 16: Figure 1.10 3.5" Type Disk

    Do Not WARNING • System disks are installed in Slot#0 and Slot#1. Never remove system disks. Doing so will render the ETERNUS DX Disk storage system unusable. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 17: Components (Rear)

    FC LINKUP/FAULT LED FC port (0 (Left), 1 (Right)) UNIT READY/FAULT LED MASTER LED PWC port ACT LED LINK LED DI (OUT) port Figure 1.12 Controller (FC model) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 18 The controller is sending or receiving data via the LAN port (for operation management). (green) LINK The link between the LAN port (for operation management) and the destination has been (green) established. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 19: Figure 1.13 Controller (Iscsi Model)

    (blinks blue) (off) DI (OUT) LINKUP The link between the DI (OUT) port and the destination has been established. (green) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 20: Figure 1.14 Controller (Sas Model)

    A single controller has one LAN (RMT) port and one LAN (MNT) port. • SAS port (0 (left), 1 (right)) These are the miniSAS (SFF8088) connectors to connect miniSAS cables. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 21 If a power outage is detected, data in the cache memory is saved to a non-volatile memory in the controller using the SCU. The saved data is retained in the non- volatile memory indefinitely. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 22: Figure 1.15 Power Supply Unit

    ETERNUS DX Disk storage system (DC power) is not (blinks green) turned on. The power supply unit or the fan in the power supply (orange) unit is in error status. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 23: Drive Enclosures

    Rear ■ Single expander type Expander (EXP#0) Cover Power Supply Unit Power Supply Unit (PSU#0) (PSU#1) Figure 1.18 Rear view of drive enclosure (single expander model) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 24: Components (Front)

    Enables the device power to be turned on via power linkage. The MODE SELECT switch is enabled for the factory default setting. Do not change to OFF. • LEDs The states of LEDs are listed below. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 25: Figure 1.21 3.5" Disk

    Status and meanings of each LED (3.5" disks) LED name LED status Disk status DISK READY/ The disk is operating normally. FAULT (green) (blinks green) The disk is in error status. (orange) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 26: Components (Rear)

    The expander is in normal status. FAULT (green) • The controller is performing the initial setup after the (orange) power is turned on. • The expander is in error status. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 27: Figure 1.24 Power Supply Units

    ETERNUS DX Disk storage system (DC power) is not (blinks green) turned on. The power supply unit or the fan in the power supply (orange) unit is in error status. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 28: Power Distribution Units (For Regions Other Than Emea&I)

    (AC input cable). • Outlet (OUTPUT) This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a power cord (AC output cable). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 29: Power Distribution Units (2U)

    This turns on and off the power distribution unit. • Outlet (OUTPUT) This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a power cord (AC output cable). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 30: Chapter 2 Standard Operations

    ● For 1U power distribution unit Main line switch Figure 2.1 ON position (marked "|") of the main line switches on a 1U power distribution unit ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 31: Figure 2.2 On Position (Marked "|") Of The Main Line Switches On A 2U Power Distribution Unit

    ● For 1U power distribution unit Main line switch Figure 2.3 OFF position (marked "O") of the main line switches on a 1U power distribution unit ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 32: Powering On

    "ON". Do not turn the main line switches of the power distribution units to the OFF position. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 33 When drive enclosures are installed, the power turns on automatically. Power switch Drive Enclosure Controller Enclosure After three minutes, check that the READY LED on the controller enclosure are lit up. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 34: Powering Off

    This section explains how to use the Power switch to turn off the ETERNUS DX Disk storage system. For other procedures, refer to the related manuals. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 35: Attaching And Removing The Flange Cover

    This section explains how to attach and remove the flange cover of the 2.5" type controller enclosure. CAUTION • At the completion of this operation, check that the flange cover is attached. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 36 Tighten the thumb screw to fasten the flange cover. Thumb screw End of procedure ■ Procedure for removing the flange cover Loosen the thumb screw to remove the flange cover. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 37: Attaching And Removing The

    Fit the front cover in the left end slot of the controller enclosure to attach. Be careful so that the part of the front cover to be fit in the slot does IMPORTANT not touch the power switch ( Slot ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 38 When attaching the right side of the front cover, support its left side with your left hand, to prevent it from coming loose and falling. End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 39: Turning On And Off The Auto Power Switch

    When the AUTO POWER switch of the controller enclosure is set to "OFF", the AC automatic linkage mode is disabled. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 40 Flange Cover" (page 35). For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 37). End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 41: Using The Ip Reset Switch

    • To restore the LAN port settings (network environment settings) to the factory default Press the IP RESET Switch twice within two seconds. IP RESET switch ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 42 Flange Cover" (page 35). For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 37). End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 43: Chapter 3 Setup

    • Snap Data Pool Volumes (SDPVs) cannot be encrypted after they are created. To create an encrypted SDPV, set encryption when creating a volume. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 44: Eco-Mode

    If a disk is activated from the stopped state more than a set amount of times in a day, the Eco-mode schedule is not applied and disk motors are not stopped by the Eco-mode. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED...
  • Page 45 To prevent this from occurring, the RAID configuration and disk installation must be taken into consideration. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 46: Optimizing Volume Configurations

    The RAID level may also be changed when adding new disks to a RAID group. This is used to convert the RAID level of all the volumes belonging to a given RAID group. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED...

  • Page 47: Raid Migration

    For details on the LDE procedure, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS CLI User's Guide". • A RAID group can be specified as a target for LDE. • Multiple LDEs cannot be performed simultaneously. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 48: Lun Concatenation

    • LUN Concatenation cannot be performed under the following conditions: When the volume to be concatenated contains an Advanced Copy session. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 49 When a volume that is using ETERNUS SF AdvancedCopy Manager to run backups is expanded via LUN Concatenation, the volume will need to be registered with ETERNUS SF AdvancedCopy Manager again. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 50: Chapter 4 Operations

    IP addresses of the previous Master CM’s are taken over by the new Master CM. Figure 4.1 LAN control (switching of the Master CM) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 51: 4.2 Monitoring Eternus Dx Disk Storage System Status

    Event notification and status display for the ETERNUS DX Disk storage system can be performed by ETERNUS CLI. When ETERNUS CLI is used, refer to "ETERNUS CLI User's Guide". ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 52: Led Status Check

    Status of each component in the ETERNUS DX Disk storage system is monitored periodically, and the result is displayed as a general status image with character strings. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED...

  • Page 53: Event Notification

    When an event occurs in the ETERNUS DX Disk storage system, host senses (sense codes) are sent to the server. For details on sense codes, refer to "Appendix A Event Notification Message List" (page 88). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 54: Figure 4.4 Event Notification

    ETERNUS DX Disk REMCS/SNMP (*1) Host sense storage system *1: SNMP for the EMEA&I region and REMCS for all other regions Figure 4.4 Event notification ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 55: Chapter 5 Installing Optional Products

    Do not uninstall or move a disk that is already installed. Contact your sales representative or maintenance engineer if disks that are installed by default need to be uninstalled or moved to another slot. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 56: Installation Rules For Disks

    3.5" disk slots. Slot#8 Slot#9 Slot#10 Slot#11 Slot#4 Slot#5 Slot#6 Slot#7 Slot#0 Slot#1 Slot#2 Slot#3 Figure 5.2 Position of 3.5" disk slots ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 57: Installable Disks

    Failure to discharge static electricity may cause device failure. • Leave the disk in its package until ready to install it. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 58: Additional Disk Installation Procedure

    Storage System Status screen of ETERNUS Web GUI. Wear a wrist strap or touch a metal part to discharge the human body's natural static electricity. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 59 Insert the disk all the way into in the slot, making sure that it is firmly seated and keeping the lock lever open. Hold the disk with both hands to protect against jarring. IMPORTANT ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 60 "2.3 Attaching and Removing the Front Cover" (page 37). Wear a wrist strap or touch a metal part to discharge the human body's natural static electricity. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 61 • Hold the disk with both hands to protect against jarring. IMPORTANT • Insert the disk until the lock lever hooks reach the slot protrusions. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 62 On the Storage System Status screen of ETERNUS Web GUI, check that the added disks have been recognized. Set up RAID groups, volumes, hot spares, and Host Affinity settings on the new disks, as required. End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 63: Installing Drive Enclosures

    When handling drive enclosures, make sure to wear a wrist strap or touch a metal part to discharge the human body's natural static electricity. Failure to discharge static electricity may cause device failure. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 64: Drive Enclosure Rack Installation Procedure

    Install the disk after expanding the drive enclosure. Procedure Wear a wrist strap or touch a metal part to discharge the human body's natural static electricity. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 65 M5 Centering screw (10mm) M5 Cage nut M5 Pan head screw (10mm) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 66 (for left side). (Front rack pillars) Rack rail (for right side) "R" is stamped on the inner side of the rack rail [Right] (for right side). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 67 Failure to do so may cause injury. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 68 Check that the MODE SELECT switch is set to the ON position. Do not change to OFF. AUTO POWER switch MODE SELECT switch End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 69: Additional Drive Enclosure Installation

    Click [Add Drive Enclosure] under the [Hardware Maintenance] menu on the [Maintenance] tab in the ETERNUS Web GUI screen. The [Add Drive Enclosure] initial screen appears. Click the [Next>] button. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 70 (1) Connect the plug to be connected to DI (OUT) port, to the DI (OUT) port of the Controller 0 (CM#0). Remove the port cover from the DI (OUT) port before inserting the plug. Controller enclosure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 71 Do not connect anything to the DI (OUT) port on the drive enclosure. IMPORTANT For a single-controller type EXP#0 Drive enclosure CM#0 Controller enclosure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 72 The power cords must be connected to the inlets of both power supply units. Connect the power cord plugs to the inlets of the power supply units. PSU#0 PSU#1 Inlets Power cord plug ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 73 Click the [Next>] button. The drive enclosure recognition process is performed. When the process completes, the drive enclosure's AUTO POWER switch check procedure screen is displayed. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 74 Attach the front cover. For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 37). End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 75: Chapter 6 Maintenance

    If management software such as ETERNUS SF Storage Cruiser is installed, refer to the manuals that are supplied with the management software and check the required settings. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED...

  • Page 76: Replacing Fc Cards

    FC card in the ETERNUS DX Disk storage system. When the setting is complete, confirm that the server can access the ETERNUS DX Disk storage system. End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 77: Replacing Lan Cards / Iscsi Hbas

    SAS card in the ETERNUS DX Disk storage system. When the setting is complete, confirm that the server can access the ETERNUS DX Disk storage system. End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 78: Volume Formatting Time

    The value shows the time required for volume formatting when the volume capacity is 100GB and there is no server I/O. The time that is required depends on the type and configuration of the disk. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED...

  • Page 79: Rebuild/Copyback Process Time

    The time required to copyback a 100GB volume of the indicated RAID level, number and type of disks when there is no concurrent server I/O. The time that is required depends on the type and configuration of the disk. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 80: Maintenance Service

    If a possible error that may occur is detected or an error occurs when remote support is used, the contents of events are automatically sent to the remote support center and then the user is notified by the remote support center. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 81: Chapter 7 Troubleshooting

    If the ETERNUS DX Disk storage system is in AC automatic power mode (i.e. AUTO POWER switch is turned to ON), the ETERNUS DX Disk storage system turns on automatically after the power is restored. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 82 Connect the miniSAS cable while the drive enclosure is on. Press the controller enclosure's Power Switch to turn on the ETERNUS DX Disk storage system. End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 83 Note that the settings (network environment settings) for all of the LAN IMPORTANT ports are initialized after the following procedure is performed. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 84 Check that the ETERNUS DX Disk storage system can be connected to via each of the desired network services. If not, contact your maintenance engineer. End of procedure ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 85 Check if an error occurs in a path by using a path management tool such as ETERNUS Multipath Manager. Refer to the relevant manuals and take the required actions. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED...

  • Page 86: Required Information For Inquiries

    ETERNUS CLI ("show enclosure-status" command) CLI> show enclosure-status Enclosure View Name [ETERNUS DX60 S2] Model Upgrade Status [Not Possible] Model name Model Name [ETxxxxx] Serial Number [xxxxxxxxxx] Serial number ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 87 Disk storage system, obtain the required log/dump information using the log/dump collection function of ETERNUS Web GUI. Refer to "ETERNUS Web GUI User's Guide" for how to obtain this information. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 88: Appendix A Event Notification Message List

    512MB 2:RAIDgrp 14:Volume10 Open 512MB 2:RAIDgrp 15:Volume11 Open 512MB 2:RAIDgrp 16:Volume12 Open 512MB 2:RAIDgrp 17:Volume13 Open 512MB 2:RAIDgrp 18:Volume14 Open 512MB 2:RAIDgrp 19:Volume15 Open 512MB 2:RAIDgrp ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 89 The year is display with four digits. The detailed information of the event is displayed. For multiple process results, each process result is displayed on a separate line. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 90: Snmp

    Trap No. 5 returns to normal status. fjdarye101SensorStatusChangeToNormal This Trap is sent to notify that an event notified by Trap No. 6 returns to normal status. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 91 Information [3] or later coldStart The operation time of the 1.3.6.1.2.1.11.1 SNMP Agent (centiseconds) The operation time is reset authenticationFailure 1.3.6.1.2.1.11.5 when the SNMP Agent starts or restarts. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 92 Information[2]:fjdarySspMachineId ToNormal Trap No. 5 Information[3]:fjdaryTrapMessage Information[4]:fjdaryTrapWarningInfo 26 fjdarye101 Notification of Information[1]:fjdaryTrapItemId SensorStatus alarm cancel for Information[2]:fjdarySspMachineId ChangeTo Trap No. 6 Information[3]:fjdaryTrapSensorInfo Normal Information[4]:fjdaryTrapMessage ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 93 Information [6]:fjdaryTrapWarningInfo 26 fjdarye101 Notification of 1.3.6.1.4.1.21 Information [3]:fjdaryTrapItemId SensorStatus alarm cancel for 1.4.1.1.126.1. Information [4]:fjdarySspMachineId ChangeTo TRAP No. 6 101.0.26 Information [5]:fjdaryTrapSensorInfo Normal Information [6]:fjdaryTrapMessage ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 94: Host Sense

    ETERNUS Web GUI or ETERNUS CLI. For details on the sense code that is notified to the server, refer to "A.2.6 Sense Codes" (page 118). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 95: Message List

    DE Expander CM and DE. Power Supply Unit Power supply units for units in CEs or DEs. Abbreviation Meaning SMART Self-Monitoring Analysis and Reporting Technology Firmware ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 96: Error Messages

    Port number (0 – 1) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 97 MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 98 MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 99 Disk capacity (GB/TB) operations. yy: Disk speed cc...: Disk information (RAID level or hot spare (Spare)) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 100 Disk slot number (0 – 23 (decimal)) xxx: Disk capacity (GB/TB) yy: Disk speed cc...: Disk information (RAID level or hot spare (Spare)) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 101 Level in the event n: PSU slot number (0 – 1) notification setting. pp...: Component number They are not notified ss...: Serial number during maintenance rr...: Version operations. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 102 The copy sessions are in normal status. M 13CE0006 13CE0006 Halt session was cleared. Halt status in the copy session was removed. The copy sessions are in normal status. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 103 FC cable errors. M E2070011 E2070011 NOT READY(17:CM Memory Shortage) The device is in Not Ready status. Memory capacities are smaller than the minimum value in multiple CMs. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 104: Warning Messages

    MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 105 MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 106 Disk slot number (0 – 23 (decimal)) xxx: Disk capacity (GB/TB) yy: Disk speed cc...: Disk information (RAID level or hot spare (Spare)) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 107 MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 108 DE intake temperature error (Warning) is detected. SS: Component subtype dd: DE-ID ("00" for a controller enclosure) This row indicates TrapWarningInfo for Trap No. 5 and TrapSensorInfo for Trap No. 6. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 109: Informational Messages

    Snap Data Pool (encrypted) usage rate exceeds the threshold (Level1) $a% and reaches $b%. $a: Usage rate of Snap Data Pool $b: Threshold of Snap Data Pool ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 110 Group" is enabled $a:$b for Informational $a:$b Level in the event notification setting. %d RAID groups are deleted. %d: Quantity $a: RAID group number $b: RAID group name ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 111 $a:$b $c event notification setting. %d volumes are created. %d: Quantity $a: Volume number $b: Volume name $c: Volume type $d: Capacity (MB) $e: RAID group number ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 112 %b: Port number (0 – 1) setting. $a: Host affinity (Enable or Disable) $b: Reset Scope (I_T_L or T_L) $c: Reserve Reservation if Chip Reset (Enable or Disable) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 113 Level in the event notification A SAS host is registered. setting. $a: Host number $b: Host name $c: SAS address $d: Host response number $e: Host response name ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 114 Level in the event notification setting. %d host names are changed. %d: Quantity $a: Host number $b: Host name (before change) $c: Host name (after change) ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 115 A LUN mapping (with host affinity disabled) is registered. %a: CM number (0 – 1) %b: Device number (0 – 1) $c: Logical unit number $d: Volume number $e: Volume name ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 116 %a: CM number (0 – 1) %b: Port number (0 – 1) $a: Host number $b: Host name $c: Host affinity group number $d: Host affinity group name ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 117 DE intake temperature error. dd: DE-ID ("00" for a controller enclosure) This row indicates TrapWarningInfo for Trap No. 25 and TrapSensorInfo for Trap No. 26. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 118: Test Messages

    Disk is disconnected because an error occurred during These sense codes are notified when the Write check of the disk patrol. the relevant event is detected during Disk Patrol. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 119 CM SAS Port error is detected. maintenance operations. CM BE Expander Port error is detected. CM Flash ROM error is detected. CM NAND Flash error is detected. ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 120 They are not notified during PSU error is detected. maintenance operations. DE exhaust temperature error (Warning) is detected. DE intake temperature error (Warning) is detected. CM is rebooted ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...

  • Page 121: Appendix B Event (Snmp Trap) Display When Using Serverview Operation Manager

    INFORMATIONAL Item fault to normal, from %s, id: %x, message: %s 22 An event notified by normal (*2) "Item fault" returns %s: fjdarySspMachineId to normal status %x: fjdaryTrapItemId %s: fjdaryTrapMessage ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 122 %x: fjdaryTrapItemId %x: fjdaryTrapSensorInfo %s: fjdaryTrapMessage For variable-bindings values, refer to "variable-bindings meanings" (page 94) "A.1.3 Host Sense" (page 94). The default setting is "Disable" (no notification). ETERNUS DX60 S2 Disk storage system User’s Guide -Operation- Copyright 2013 FUJITSU LIMITED P3AM-5512-05ENZ0...
  • Page 123 However, Fujitsu shall assume no responsibility for any operational problems as the result of errors, omissions, or the use of information in this manual. • Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. •...

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