Starting The Dell Diagnostics From The Drivers And Utilities Media - Dell OptiPlex 160 Service Manual

Technical manualbook (22 pages)

Setup and features information (8 pages)

Manual (20 pages)

Table of Contents

Before running the Dell Diagnostics, enter the BIOS Setup Utility to review your computer's configuration information, and ensure that the device you want to

test is displayed in the BIOS Setup Utility and is active.

NOTE:

If your computer does not display a screen image, contact Dell (see

1. Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2. Turn on (or restart) your computer.

3. When the DELL logo appears, press <F12> immediately.

NOTE:

Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12>

in even intervals to open the Boot Device Menu.

NOTE:

If you wait too long and the operating system logo appears, allow the operating system to boot, then shut off your computer and try again.

4. Use the up- and down-arrow keys to select PSA+ from the boot menu and then press <Enter>.

The computer runs the PSA (Pre-boot System Assessment), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

NOTE:

The Pre-boot System Assessment may take several minutes to complete.

Answer any questions that appear. If prompted, opt to run all memory tests.

If failures are detected, write down the error code(s) and see

If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition.

Press any key to continue."

NOTE:

If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media

(see

Starting the Dell Diagnostics From the Drivers and Utilities

5. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

6. Press <Tab> to select Test System and then press <Enter>.

NOTE:

It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory

test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to the

previous menu.

7. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see

Main

Menu).

NOTE:

Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

8. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

9. Close the main menu window to exit the Dell Diagnostics and restart the computer.