The unit is Caller ID compatible. To display the caller’s name and phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
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Attach your purchase receipt here. Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
For Best Performance Battery Charge The handset is powered by a rechargeable Nickel- Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 10). Base Unit Location/Noise Calls are transmitted between the base unit and handset using wireless radio waves.
Location of Controls Handset navigator key Scrolls up [B] and down [d] the function menu, the Caller List and the phone book. Increases [B] or decreases [d] the handset ringer and receiver/speaker volumes. Throughout these Operating Instructions, the navigator key is indicated by the arrows [d] or [B].
Power Outlet (AC 120 V, 60 Hz) AC Adaptor • USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •...
Installation Installing the Battery in the Handset Insert the battery (1), and press it down until it snaps into the compartment (2). Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow.
“Recharge battery” is displayed and/or “7” continues to flash, or “Charge for 6h” and “8” are displayed, the battery may need to be replaced. Please order a new Panasonic HHR-P104 battery at the telephone number shown on page 2. To replace the battery, see page 10.
Programmable Settings Programming Guidelines Handset This unit has several programmable functions which can be selected from the function menu on the display (p. 13). The soft keys selects the Back Select functions displayed above each soft key. [OFF] exits programming. When “...
Programmable Settings Function Menu Table Handset You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing [0] to [9], [*] and [#] instead of using the soft keys (p. 74–75). Main menu Sub-menu I Sub-menu II...
Programmable Settings Date and Time Handset We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. Press [MENU]. Scroll to “Date and time” by pressing [d] or Date and time [B], then press the soft key (Select).
Programmable Settings Display Language Handset You can select either “English” or “Spanish” as the display language. The factory preset is “English”. Press [MENU]. Scroll to “Initial setting” by pressing [d] Initial setting or [B], then press the soft key (Select). Back Select Scroll to “Change language”...
Programmable Settings Line Mode Handset The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset and “ ” on the base unit are not displayed properly, LINE IN USE the line mode selection is incorrect. Set line mode to “A”. Press [MENU].
Programmable Settings Ringer Volume You can select the handset or base unit ringer volumes to high, medium, low, or off. The factory preset is HIGH. If the handset and base unit ringer is turned off, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls.
Programmable Settings Base Unit Base unit ringer volume Make sure the base unit is not being used. To set the ringer volume to high (preset), medium, or low, press VOLUME [<] or [>]. • To increase volume, press VOLUME [>]. To decrease volume, press VOLUME [<]. •...
Programmable Settings Select the desired ringer tone by pressing [d] Ringer tone or [B]. 1:Tone 1 Back Save • The handset will ring and the ringer tone will change. If the handset ringer volume has been turned off, the handset will not ring (p. 17). •...
Programmable Settings LCD Contrast Handset There are 6 levels of LCD contrast. The factory preset is “level 3”. Press [MENU]. Scroll to “Initial setting” by pressing [d] Initial setting or [B], then press the soft key (Select). Back Select Scroll to “LCD contrast” by pressing [d] or LCD contrast [B], then press the soft key (Select).
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Programmable Settings Press the soft key (Select) at “Pre-Dial Pre-Dial number number”. Back Select Select “Off” or “On” by pressing [d] or [B]. Pre-Dial number Back Save Press the soft key (Save), then press [OFF]. Handset Base Unit Talking Keypad feature Press [MENU].
Programmable Settings Name Announcement Handset Name Announcement is a feature that announces names or phone numbers shown on the display while you are using the handset to search the phone book, caller list, redial list, and one-touch dialer, allowing you to confirm displayed items audibly before making calls.
Programmable Settings Hearing Aid Mode Handset Hearing Aid Mode is a feature that reduces the noise often experienced by “Telecoil” hearing aid users when using a digital cordless telephone. To turn this feature on, follow the steps below and select “Telecoil”. The factory preset is OFF.
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Preparing the Answering System To record a greeting message Sample greeting message “Hello, this is (your name and/or number). Sorry, I cannot take your call. Please leave a message after the beep. Thank you.” Press [GREETING REC]. [GREETING CHECK] • “To record greeting, press RECORD again” is [GREETING REC] [ERASE] heard.
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Preparing the Answering System To review the greeting Press [GREETING CHECK]. To erase the greeting Press [GREETING CHECK], then press [ERASE] while the recorded message is being played. • The unit will answer calls with a pre-recorded greeting (see below). Pre-recorded greeting If you do not record a greeting (p.
Preparing the Answering System Caller’s Recording Time Handset You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. The factory preset is “3 minutes”. Press [MENU]. Scroll to “Initial setting” by pressing [d] Initial setting or [B], then press the soft key (Select).
Preparing the Answering System Select the number of rings by pressing [d] or Number of rings [B]. Back Save • You can also select the number of rings by pressing [0] (Toll saver*), or [2] to [7]. Press the soft key (Save), then press [OFF]. *Toll saver When you call the unit from a remote operation, the number of rings will tell you if there are any new messages.
Preparing the Answering System Message Alert Handset You can select whether or not the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded (p. 64). The factory preset is OFF. Press [MENU]. Scroll to “Initial setting” by pressing [d] Initial setting or [B], then press the soft key (Select).
Making Calls Using the Handset Handset Press [C]. • “Talk” is displayed. Display Dial a phone number. Soft Keys • The dialed number is displayed. • After a few seconds, the display will [OFF] show the length of the call. [d], [B] To hang up, press [OFF] or place the handset on the base unit.
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Making Calls To dial after confirming the entered number (Pre-dial) Enter a phone number. 3334444| • The handset announces each button you press, Clear Pause including [1] to [0], [*] (“Star”), [#] (“Pound”), [FLASH/CALL WAIT] (“Flash”) and the soft key (Pause).
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Making Calls To redial using the redial list (Memory Redial) The last 5 phone numbers dialed are stored in the redial list. Press [REDIAL]. Frank 444-5555 • The last number dialed is displayed. Erase • “Redial” and the displayed name or phone number are announced.
Making Calls Voice Enhancer Technology Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF.
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Making Calls • To switch to the handset while using the base unit speakerphone: — If the handset is off the base unit, press [C] or on the handset, then press [SP-PHONE] on the base unit. — If the handset is on the base unit, just lift up the handset. •...
Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer/Message Alert indicator on the handset and “ ” on the base unit LINE IN USE flash rapidly. If you subscribe to Caller ID, see page 35. Ringer/Message Handset Alert Indicator...
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed and announced When a call comes in, the unit will ring and Caller ID Example information will be received.
Caller ID Service Talking Caller ID To use this feature, you need to subscribe to Caller ID. For further information, please contact your telephone company. • If the unit does not receive Caller ID information, the unit will announce “Call from out of area”, “Call from private caller”, or “Call from long distance”.
Caller ID Service Handset Base unit Talking Caller ID feature This feature must be turned on or off for the base unit by using the handset. Press [MENU]. Scroll to “Initial setting” by pressing [ Initial setting or [ ], then press the soft key (Select). Back Select Scroll to “Set base unit”...
Using the Caller List Handset Viewing the Caller List Press the soft key (Rcvd calls), [ ], or [ Ex. 2 calls missed. to enter the Caller List. 2 missed calls Rcvd Phone calls book 2 missed calls =Scroll list All erase To search from the most recent call, press [ Example...
Using the Caller List The handset will not make announcements, when: • the Name Announcement is turned off • the Answering System is in use • the handset has lost communication with the base unit • the base unit is announcing •...
Using the Caller List Handset Editing the Caller’s Phone Number You can edit a phone number in the Caller List by removing its area code and/or the long distance code “1”. Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call (Caller ID Number Auto Edit, page 41).
Using the Caller List Handset Caller ID Number Auto Edit Once you call back an edited number (p. 40), this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code.
Using the Caller List Storing Caller Information in the Phone Book Handset Caller names and phone numbers that are in the Caller List can be stored in the phone book. Press the soft key (Rcvd calls), [ ], or [ 2 missed calls to enter the Caller List.
Using the Caller List Handset Erasing Caller Information To erase a specific caller Press the soft key (Rcvd calls), [ ], or [ 2 missed calls to enter the Caller List. Rcvd Phone calls book 2 missed calls =Scroll list All erase Scroll to the desired caller by pressing [ ] or...
Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book. Handset Storing Names and Numbers Press the soft key (Phone book). Rcvd Phone •...
Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Characters Characters Keys Keys # & ’ ( ) ; , – . / 1 m n o M N O 6 a b c A B C 2 p q r s P Q R S 7...
Phone Book Handset Dialing from the Phone Book Press the soft key (Phone book). Press the soft key (Search). Phone book 7 items Search Scroll to the desired item. To scroll down, 0-9=Name search press [ ]. To scroll up, press [ =Scroll list Phone book items are sorted in the following order: Alphabet letters (Alphabetical)
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Phone Book Name Announcement Name Announcement (p. 22) is a feature that announces names or phone numbers shown on the display while you are using the handset to search the phone book, caller list, redial list, and one-touch dialer, allowing you to confirm displayed items audibly before making calls.
Phone Book Handset Chain Dial You can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually or automatically dial your PIN and then automatically dial the destination number from the phone book.
Phone Book Handset Editing an Item in the Phone Book Press the soft key (Phone book). Press the soft key (Search). Scroll to the desired item by pressing [ ] or Jane ], then press the soft key (Edit). 345-6789 Erase Edit •...
One-Touch Dialer Storing an Item in the Phone Book to the One- Handset Touch Dialer Caller names and phone numbers that are in the phone book can be assigned to the dialing buttons ([0] to [9]) for easy dialing. Press the soft key (Phone book). •...
One-Touch Dialer Handset Dialing a Stored Number Press and hold the desired dialing button ([0] Ex. 5 is selected. to [9]) until the item is displayed. • If no item is stored in the button you pressed, the Clear Pause unit will not enter the one-touch dialer.
One-Touch Dialer Handset Erasing Press and hold the dialing button ([0] to [9]) Ex. 5 is selected. you want to erase. Jane 345-6789 Erase Press the soft key (Erase). Jane 345-6789 Erase Press the soft key (Yes). Erase? • To erase other items, scroll to the desired items by pressing [d] or [B], then repeat from step 2.
Locator/Intercom Base Unit From Using this feature, you can also locate a misplaced handset. Press [LOCATOR/INTERCOM]. • The SP-PHONE indicator lights. • The handset will ring for 5 minutes. • To stop paging, press [SP-PHONE] or [LOCATOR/INTERCOM]. When the paged party answers, talk into the MIC. To disconnect the intercom, press [SP-PHONE] or [LOCATOR/ INTERCOM].
Transferring a Call You can transfer an outside call to the base unit or the handset. Handset Base Unit From the to the Handset: (1) During a call, press [HOLD/INTERCOM]. Line on hold. Transfer to • The call is put on hold. Base (2) Press the soft key (Base).
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Transferring a Call Quick call transfer You can transfer a call without waiting for the paged party to answer. Handset During a call, press [HOLD/INTERCOM], then press the soft key (Base). Press [OFF] to hang up. Base Unit During a call, press [LOCATOR/INTERCOM]. Press [SP-PHONE] to hang up.
Conference Calls While you are talking with an outside caller, the base unit user or the handset user can join the conversation and establish a conference call. Handset Base Unit During a call, press [HOLD/ During a call, press INTERCOM]. [LOCATOR/INTERCOM].
Special Features Temporary Tone Dialing Handset Base Unit (For Rotary or Pulse Service Users) Press (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse.
Special Features Using the PAUSE Key Handset (For PBX Line/Long Distance Calls) We recommend you press the soft key (Pause) or (P) if a Example 9P15556667777| pause is required for dial with a PBX or to make a long distance call. Clear Pause Ex.
Special Features Handset Base Unit Incoming Call Tone During an intercom call (p. 52), you can be informed of incoming calls by two tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing.
Special Features Handset Key Tone You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. Press [MENU]. Scroll to “Initial setting” by pressing [ Initial setting or [ ], then press the soft key (Select).
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. • The total recording time of all messages (greeting, incoming and memo) is about 16 minutes (about 8 minutes in “Enhanced recording” mode, p. 27). If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.
Automatic Answering Operation Monitoring Incoming Calls Base Unit While a caller is leaving a message, you can monitor the call through the base unit speaker. • To increase the speaker volume while monitoring, press VOLUME . To > decrease the volume, press VOLUME <...
Listening to Messages Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. 14). Using the Base Unit Base Unit You can see the total number of recorded messages on the base unit display. If the NEW MESSAGE indicator flashes on the base unit, new messages have been recorded.
Listening to Messages Using the Handset (Remote Operation) Handset If “New message” is displayed on the handset, new messages have been recorded. • If the Message Alert is turned on (p. 28), the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded and the handset is not in use.
Listening to Messages For Caller ID service users (p. 35) During playback using the handset, the handset display will show the name and/or number of the caller whose message is being played. To call back the displayed number: 1. During playback, press [MENU]. Helen 1-555-777-8888 Repeat...
Erasing Messages The unit will announce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” flashes on the base unit. FULL —the ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages.
Recording a Memo Message Base Unit You can record a voice memo message of up to 3 minutes in memory. NEW MESSAGE Indicator Press [MEMO]. [STOP] After the long beep, talk clearly, about 20 cm (8 inches) away from the MIC. [MEMO] •...
Remote Operation from a Touch Tone Phone Remote Code Handset The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”.
Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press [1]. Press 1 to play back all messages. All Message Playback. Press 2 for other functions. All recorded messages are played back. At the end of the Press [2].
Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end remote operation, hang up at anytime. Direct commands [4] : Plays back new...
Wall Mounting This unit can be mounted on a wall phone plate. Push the hook and turn it Connect the telephone line cord. upward. Turn the hook until a Mount the unit, then slide it click is heard. down. • Raise the antenna. Press the tabs in the direction of the arrows (1), then remove the wall mounting adaptor (2).
Belt Clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip Shoulder Rest Attachment Use the shoulder rest attachment if you need to keep your hands free during a phone conversation.
Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset Open the headset jack cover, and insert the headset plug into the headset jack as shown below.
Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing [0] to [9], [*] and [#] instead of using the soft keys. Menu item Command Selection items Page Ringer volume [1] [1] [0] : Off [1] : Low [2] : Medium p.
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Direct Commands Menu item Command Selection items Page Number of rings [0] [6] [1] [2]–[7] : 2–7 rings p. 26 [0] : Toll saver Recording time [0] [6] [2] [1] : 1 minute [2] : 2 minutes p. 26 [3] : 3 minutes [0] : Greeting only Remote code [0] [6] [3]...
If the Following Appear on Your Display... The following will be displayed when the unit needs your attention. Display message Cause & Remedy • The battery needs to be charged. Recharge the Recharge battery battery (p. 10). • The battery has been discharged. The handset will Charge for 6h not work.
Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 76) for the Cause & Remedy. Telephone System Problem Cause & Remedy “No link to base. Move • You are too far from the base unit. Walk closer to the base unit.
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Troubleshooting Problem Cause & Remedy You cannot make an intercom/ • Your handset is in remote operation mode outside call. (p. 64). Exit by pressing [OFF]. • The handset you called is too far from the base unit. • If the handset or base unit is in use, you may not be able to make a call.
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Troubleshooting Problem Cause & Remedy The handset and/or base unit • The handset and/or base unit ringer volumes does not announce the are turned off. Set to high, medium, or low displayed caller’s name. (p. 17, 18). • The Talking Caller ID feature is turned off. Turn it on (p.
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Troubleshooting Problem Cause & Remedy The handset does not • Handset Talking Keypad is turned off. Turn it announce the entered number on (p. 20). when pre-dialing (p. 30). The base unit does not • Base Unit Talking Keypad is turned off. Turn it announce the dialed number.
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Troubleshooting Answering System Problem Cause & Remedy The Answering System is on, • The recording time is set to “Greeting only”. but incoming messages are Select “1 minute”, “2 minutes” or “3 minutes” not recorded. (p. 26). • Memory is full. Erase unnecessary messages (p.
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• This is normal. not go out after the battery has been charged. If you cannot solve your • Visit our website: problem http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at: 1-800-211-PANA(7262)
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
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FCC and Other Information The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
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• If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...
Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262).
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Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. For hearing or speech impaired TTY users, TTY : 1-877-833-8855 Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
Operating Environment: 5 °C – 40 °C (41 °F – 104 °F) Specifications are subject to change without notice. Energy Star: ® As an NERGY Participant, Panasonic has determined that this product meets the NERGY guidelines for energy efficiency. NERGY TAR is a U.S.
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Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.