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Chapter 18
Case Management
Figure 18-2
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Case Management Considerations for the Global Controller
Case management on the Global Controller differs from the Local Controller implementation as follows:
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Hide and Display the Case Bar
The Case Bar displays by default. When displayed, the Case Bar appears at the top of each page. The
Case Bar must be displayed to create or modify a case.
Hiding the Case Bar
To hide the Case Bar, perform the following steps:
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The View Case Page—Local Controller
Case Bar—Identifies current case
Case History—Log of all changes made to the
case
Cases are not created on a Global Controller.
They can be viewed and modified.
The Global Controller does not have a Case Bar.
All Cases are selected from the Incident -> Cases page.
The Cases page has an additional dropdown filter to display cases per Local Controller.
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View Case identifier—Shows the attributes of
the case
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Summary of data added to the case
User Guide for Cisco Security MARS Local Controller
Hide and Display the Case Bar
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Troubleshooting
