1 1 1 1 Introduction Congratulations! As the owner of a new Compaq Internet PC, In This Chapter In This Chapter In This Chapter In This Chapter you have joined the world-wide community of Presario computer users. Once your computer is set-up and connected to the Internet, you can explore vast regions of information, Who Should Read This entertainment, and online services.
Who Should Who Should Read This Guide? Using My Presario—Getting Started Read This This easy-to-scan guide helps you find the information you Guide? want as quickly as possible. The page layout allows you to see, at a glance, how the information is organized. This guide is designed for both beginners and experienced computer...
Symbols and Symbols and Graphics Used The following words and symbols have special meaning in this Graphics Used guide and the CD documentation: Failure to follow directions Warnings and cautions are may result in bodily harm or Warning displayed to protect you loss of life.
Where Can Where Can I Find Information? I Find Warranty Certificate Information? The warranty details Compaq’s commitment to repair or replace parts during the warranty period, and it lists important Compaq Information is available in telephone numbers. In the event of a mechanical problem, several forms: printed contact Compaq, not the retailer that sold you the computer.
Safety Safety Safety and Comfort Your computer is an My Presario—Learning More CD contains Safety and Comfort electrical device. Treat it information on how to: with care to avoid personal Set up your work area for maximum comfort. injury and damage to the equipment.
How Do I Find How Do I Find Information on the CD-ROM? Using My Presario—Learning More CD Information on 1. Choose the topic or manual you the CD-ROM? want to learn more about by clicking 2 times. The My Presario—Learning 2.
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Setting Up Your Computer Your Internet PC is designed for complete ease of use—from In This Chapter setting up to upgrading new components. This chapter introduces you to the internal and external features of your computer. It also walks you through the process of registering Your Computer at a your computer and setting up an Internet Service Provider (ISP) Glance, 2-2...
Your Computer Your Computer at a Glance What’s in Front? at a Glance 1 CD-ROM, CD-RW, or DVD-ROM drive Before you begin, you’ll 2 Two USB connectors for want to become familiar connecting USB devices with the components of (varies by model)—ports for your Compaq Presario.
Plug In and Go! Plug In and Go! Setting Up Your Computer If a cable is disconnected or Note: Do not set up the printer until you move your computer to your computer has been set up. another location, this topic 1.
Registration Registration Registering with Compaq and Microsoft The registration screen allows you to register with Microsoft The first time you turn on and Compaq from the same display. When you have entered your computer, you are your personal information (name, address, etc.), you can choose guided through the to register with Micosoft or with Compaq or both.
Internet Service Internet Service Provider (ISP) Setting Up an ISP Account Provider (ISP) After registering with Microsoft and Compaq, you are prompted to set up an ISP account. An ISP gives you access to the Internet. Just as you Note: Credit cards are required to register with Compaq.NET powered by need an account with a MSN and America Online.
Printer Setup Printer Setup Setting Up Your Printer 1. Complete Plug In and Go! and Registration first (described After setting up and on previous pages). registering your computer, you are ready to set up your 2. Set up the printer according to the printer manufacturer’s printer.
Windows Basics Microsoft Windows is the operating system that runs on your In This Chapter computer. This means that Windows controls and manages your computer by translating your mouse and keyboard instructions into a language your computer can understand. Features of the Windows Desktop, 3-2 The Windows desktop is your personal workspace.
Features of Features of the Windows Desktop Viewing the Windows Desktop the Windows When you turn on your computer, Microsoft Windows Desktop automatically starts. The first screen you see after Windows goes through the startup process is the Windows desktop, the Although computers vary area in which you work.
The systray 4 contains icons for some of the system programs that load automatically at startup. The system clock is also When you click the Start displayed on the systray. button, a menu is displayed Using the Start Menu that allows you to select tasks, such as: The following table lists some typical Start menu options and Starting a program...
Help Help Accessing Online Help Microsoft Windows 1. Click the Start button. includes online 2. Select Help. The Help screen documentation to help is displayed with the cursor answer your questions in the Search field. about how the computer operating system works. 3.
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Using Your Computer In this chapter, you learn about the following exciting, In This Chapter easy-to-use features of your computer: Keyboard—Become Keyboard Basics, familiar with the keyboard and all its capabilities, Keyboard Buttons, including one-button access to the Internet! Scroll Mouse, Scroll Mouse—See how Speakers, 4-11...
Keyboard Keyboard Basics Getting to Know the Standard Basics Keyboard Keys Some keys have special functions when used alone or combined The standard keys perform with other keys. These functions vary depending on the program the following functions: you are using. Main keys are the typewriter-style keys.
Keyboard Keyboard Buttons The keyboard buttons are shown in the following illustration. Buttons They are discussed in detail on the following pages. The keyboard buttons make it easier and faster to get on the Internet, use your favorite software, or listen to your favorite CD.
Using Internet Zone Buttons With the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment. Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may Note: Button functions may vary by model and by region.
Using Quick Launch Web Buttons You can access your favorite program, Web site, or document by pressing the Quick Launch Web buttons. These are the and My Help Program D buttons. See also ... Description “ Refer to Preventive ” Maintenance on the My Help takes you to service and support information on the Windows...
Assigning the My Program Button 1. Press the My Program D button 1. After you assign the My Program D button A window opens. settings, pressing the button 2. Select a program or Web site. automatically opens your selected software, Web site, 3.
Putting Your Computer to Sleep button 1 on the keyboard and your computer If you’re going to be away Press the Sleep from your computer but goes to sleep. Or, your computer will go to sleep automatically if want to leave the power on, no activity occurs within 20 minutes.
Understanding the System Status Lights The system lights on the The system status lights are shown in the following illustration, keyboard provide a quick and the function of each light is explained. status of your computer and keyboard settings. Description Post Office Protocol (POP) is E-mail indicates when you have e-mail waiting to be read.
Scroll Mouse Scroll Mouse Making Screen Selections Your computer comes with Click by pressing and releasing the a scroll mouse. The scroll left mouse button quickly one time. mouse directs a cursor on You will hear a single clicking the Windows desktop. You sound.
Autoscrolling AutoScroll allows you to 1. Open a program and press move forward and the scroll wheel to begin backward through a autoscrolling. document without having 2. Move the mouse once in the to move the mouse or direction you want to scroll mouse wheel continuously.
Speakers Speakers Turning on the Speakers (available on select models) To turn the speakers on or off, Speaker options depend on press the Power button on the which model you purchase. right side of the speaker However, the JBL Platinum Series are the standard speakers that come with most new Compaq Presario...
Diskette, Hard Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives Using the Diskette Drive Drive, CD-ROM, 1. Hold a diskette with the CD-RW, label facing up and the DVD-ROM, and arrow on the diskette pointing toward the drive; Zip Drives then gently push the diskette into the drive.
Inserting a CD into the CD-ROM, CD-RW, or DVD-ROM Drive (number and style of drives vary by model) The CD-ROM drive allows Note: Your computer must be turned on you to read data from a CD before you can insert or remove a disc. or listen to a music CD.
Removing a Disc from a Drive ≤ A CD-ROM drive reads Press the Load/Eject CDs, CD-R, and CD-RW button to open the drive media. A DVD-ROM drive 2. Carefully lift the CD or the reads all CD media, plus DVD from the drive. DVD discs.
Playing a DVD-ROM Movie You can only play a DVD 1. For best performance, close all running programs before movie from a DVD-ROM inserting a DVD movie and insert the DVD into the drive. When you are DVD-ROM drive. Playback begins automatically. finished watching a movie, 2.
Creating Your Own CDs The CD-RW drive allows CDs are created using the Adaptec Easy CD Creator (available you to create your own on select models). Various uses of the CD-RW drive are shown CDs. You can buy two below: types of media: CD-R and Note: Confirm that the Easy CD Creator software has been installed before CD-RW.
Inserting a Disk Into the Zip Drive (available on select models) The Zip drive makes Note: Your computer must be turned on organizing, copying, before you can insert a Zip disk. storing, and transporting 1. Hold the Zip disk, label- large files easy.
Internet Video Internet Video Camera Using Logitech QuickCam Internet Video Camera Camera (available on select models) The Logitech QuickCam Express Internet video The Logitech camera installs camera provides many within minutes. Refer to the useful features: Logitech documentation packed with the camera for detailed Captures images at the operating instructions.
Welcome to the Web In just a few moments, you will In This Chapter be on the World Wide Web. It is estimated that thousands of new users will be joining you to Basic Concepts, 5-2 connect to the Internet for the very first time! Internet Connection, 5-4 In this chapter, you begin to...
Basic Concepts Basic Concepts What Is the Internet? Internet, Web, URL, The Internet is a network of hyperlinks, cyberspace— computers connected using sound confusing? standard telephone lines. The Internet is worldwide, like the The Internet definitely has telephone system. its own terminology. Take a few moments to understand The Internet stores and transmits some basic concepts that...
Compaq Compaq Connection Helper Setting the Internet Buttons to AOL Connection 1. On the Windows taskbar, Helper click the Start button. 2. Point to Programs, and then Once you have signed up Compaq Utilities. with an Internet Service Provider (ISP), there are a 3.
Internet Internet Connection Connecting with Compaq.NET Connection Powered by MSN If you have chosen Compaq.NET powered by MSN as your ISP, Web pages are viewed with ∆ press the Instant Internet button to access the Compaq.NET a Web browser, such as powered by MSN home page.
Web Searches Web Searches Searching the Web Using Compaq.NET Powered by MSN One way to find what you’re looking for on the 1. Press the Search button on the Internet keyboard. Web is to use a search The search page is displayed. engine—your personal guide to the Web.
E-mail E-mail E-mail E-mail E-mail Setting Up Outlook Express E-mail E-mail (electronic mail) is ƒ ƒ ƒ ƒ 1. Press the Instant E-mail very similar to the mail the button on the Internet postal carrier delivers to keyboard. your home or office— 2.
Understanding E-mail Addresses To send and receive e-mail, Some ISPs allow you to pick an e-mail address, but others you need an e-mail address require you to follow a set pattern: so that your Internet your name Service Provider (ISP) will know where to “pick up”...
Sending an E-mail Using Outlook Express ƒ 1. Press the Instant E-mail Now that you’ve connected button on the Internet to an ISP, set up Outlook keyboard. Express, and have an Internet address, it’s time to 2. Click the New Mail write your first e-mail Message icon 1.
Sending an E-mail Using AOL ƒ 1. Press the Instant E-mail Now that you’ve connected button on the Internet to an ISP, set up Outlook keyboard. Express, and have an Internet address, it’s time to 2. Click the Write icon on the write your first e-mail AOL toolbar.
Content Content Advisor Reading Your Outlook Express Advisor E-mail Messages ƒ 1. Press the Instant E-mail You receive e-mail button on the Internet messages automatically, keyboard. even when your computer is shut down! Your ISP 2. Click Inbox. New messages stores these messages until appear in bold type.
Restricting Internet Content The Internet provides you 1. On the Windows taskbar, with access to a wide click Start, point to Settings, variety of information, but then Control Panel, and then some information may not Internet Tools. be suitable for every 2.
My Presario My Presario Web Site Checking Your Registration Web Site 1. Press the D on the Internet keyboard. The Compaq My Presario Web site is displayed. One of the first places you'll want to visit on the 2. Click Customize My Presario. Internet is the My Presario 3.
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Common Tasks In this chapter, you learn how to In This Chapter perform some of the more common activities with your new Internet PC. Print Basics, 6-2 More details about these and Digital Audio Files, 6-3 other everyday activities can be found on the My Presario—...
Print Basics Print Basics Using the Menu to Print To print one or more pages 1. Click File on the menu bar. from a document file or 2. Click Print. The Print dialog box is displayed. Web page, you have to connect your printer and 3.
Digital Audio Digital Audio Files Playing Digital Audio Files Files 1. From the Windows taskbar, click the Start button. In addition to music CDs, 2. Point to Programs and then select the Audio Manager your computer can play program. The Audio Manager is displayed. digital audio files, such as 3.
Games Games Playing Preinstalled Games on Your Computer Your new Internet PC is not only a powerful tool for 1. From the Windows taskbar, click the Start button. surfing the Internet and running software, it can 2. Point to Programs and then Games. also allow you to play 3.
Software Software Installing Software from a CD, DVD, or Diskette You may want to purchase and install additional 1. Close all open programs. software. Software can be installed from a CD, DVD, 2. From the Windows taskbar, or diskette, and it can be click the Start button, point downloaded from a Web to Settings, and then click...
Installing Software Downloaded If you download software from a Web site, follow the from the Internet installation instructions that are usually displayed on the 1. Before you start downloading, Web page. If installation note the location on the hard instructions are not drive where the files will be available, complete the stored.
Computer Upgrades In this chapter, you learn how to access the internal parts of the In This Chapter computer and how to perform basic upgrades. Many components of the computer are replaceable and Internal Components, 7-2 upgradable. This chapter should be used as a supplement to the instructions provided with your new component.
Internal Internal Components Accessing Internal Computer Components Components 1. Press the Power button to turn off the computer. Your Computer is constructed with an Easy 2. Disconnect the power cable Access panel. This design from the wall and makes accessing the computer.
Upgrading Upgrading Components Upgrading the CD-ROM, CD-RW, Components and DVD-ROM Drives 1. Complete the Accessing The CD-ROM, CD-RW, Internal Computer Components and DVD-ROM drives are procedure. often called optical drives because they use light to 2. Locate the drive door lock read and write information.
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5. Grasp under the bottom of the upper front panel door, lift up, and gently remove from the The upper front panel door hooks. was designed with finger holes to make opening the door easy. The drive data cable has a color pull tab to help you identify the cable.
Upgrading Computer Memory Memory is the workspace 1. Complete the Accessing Internal Computer Components for your computer. Data procedure. and instructions are stored temporarily in memory. 2. Pull outward on the release latches found on both ends of the The most powerful memory slot.
Adding Adding Components Adding an Additional Hard Drive Components 1. Complete the Accessing Internal Computer Components procedure. The hard drive is used to store information 2. Install the optional drive inside the bracket and replace the permanently inside your screw that secures the hard drive to the bracket. computer.
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4. Insert the screw and secure the optional hard drive bracket to the chassis base. Caution: Dropping the hard drive might damage the read/write head, which can cause damage to the head or loss of data. —G RESARIO ETTING TARTED OMPUTER PGRADES...
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5. Connect the hard drive data cable 1 and power cable 2 to the new hard drive. 7-8 C —G OMPUTER PGRADES RESARIO ETTING TARTED...
Adding an Expansion or Option Card An expansion card is a circuit board that fits into a computer expansion slot to Note: Some Presarios come with AGP slots for graphics card options only. add a certain function: a 1. Complete the Accessing Internal Computer Components modem, sound or audio procedure.
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7-10 C —G OMPUTER PGRADES RESARIO ETTING TARTED...
Need Some Help? This chapter provides information on how to identify and fix In This Chapter common problems that may occur with your computer. Without contacting a technician, you can easily diagnose and fix many computer problems on your own. Helpful Hints, 8-2 Recovery CD, 8-3 Compaq Support, 8-4...
Helpful Hints Helpful Hints If you encounter problems with your computer, monitor, or software, review the following check list before taking further action: Did you know ... Check that the computer and monitor are plugged into a For Compaq.NET technical working electrical outlet.
Recovery CD Recovery CD Using the Recovery CD The Recovery CD can Restarting your computer with the Recovery CD in the drive reinstall the software to the displays the following menu: state it was in when you Option Description purchased the computer. Emergency Creates a recovery diskette, which stores the software You also have the option of...
Compaq Compaq Support If you have a computer problem or question, check the Support following resources for answers: Review the “Need Some Help?” chapter in this guide for suggestions on how to fix the problem. Press the Help button on the keyboard to access service and support information related to your Presario, to find information about your computer and computer-related peripherals, and to access links to online technical help.
Troubleshooting Troubleshooting Information in this section is divided into three areas: Symptom, Problem, and Solution. If a solution does not fix The Symptom line describes the symptom or warning for the your problem, try all type of problem you are having. The Problem column identifies solutions for the symptom one or more reasons why the symptom may have occurred.
CD-ROM, CD-RW, or DVD-ROM Symptom Problem Solution CD-ROM, CD-RW, or DVD-ROM CD has been inserted Reinsert the CD with the label facing up. drive cannot read a disc or upside down. takes too long to start. The DVD-ROM drive Wait at least 30 seconds to let the DVD-ROM will take longer to start drive determine the type of media being played.
Diskette Drive Symptom Problem Solution Not reading drive: “Abort, A non-formatted To format the diskette: Retry, Fail?” message appears. diskette has been 1. Double-click the My Computer icon on inserted. the Windows desktop. 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4.
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Symptom Problem Solution Diskette drive light stays on. Diskette has been Remove the diskette and reinsert it as follows: improperly inserted. Insert the edge with the sliding cover into the drive, face up, and push all the way in until the diskette stops.
Symptom Problem Solution Diskette drive cannot read a Diskette drive has Call Compaq Technical Support. Refer to your diskette. failed. Certificate of Warranty for details. Diskette is not To format the diskette: formatted. 1. On the Windows desktop, double-click the My Computer icon.
Hard Drive Symptom Problem Solution Computer seems to be locked Program in use has Attempt a normal Windows shutdown. If this stopped responding to fails, press the Reset button for four or more commands. seconds to turn off the power. To restart your computer, press the Reset button again.
Internet Access Symptom Problem Solution Cannot connect to the Internet. Internet Service Verify Internet settings or contact your ISP for Provider (ISP) account assistance. is not set up properly. Modem is not set up Reconnect the modem, verifying the following properly.
Keyboard and Scroll Mouse Symptom Problem Solution 1. On the Windows taskbar, click the Start Keyboard commands and Keyboard connector is button. typing are not recognized by not properly computer. 2. On the Start menu, click Shut Down... The connected. Shut Down Windows dialog box is displayed.
Memory Symptom Problem Solution Insufficient memory message All memory in To avoid Windows automatically running is displayed. computer is being unnecessary programs at startup: used by open 1. From the Windows desktop, click the Start programs, and button. memory is needed for 2.
Power Problem Solution Symptom Line voltage selection Set the line voltage selection switch to the Computer will not turn on. switch is not in the correct setting for your region, or call Compaq proper position for Technical Support for assistance. Refer to your your region (115V/ Certificate of Warranty for details.
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Glossary This Glossary defines commonly used terms to help new users understand computer concepts. Some of the terms are used in this guide. An extensive Glossary is provided on the My Presario—Learning More CD. 1394 port A new type of connector for cursor The blinking vertical line on the plugging in peripherals with extremely fast screen that indicates where the next...
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HTML (hypertext markup language) The standard language for documents designed for viewing on the Web with a e-mail (electronic mail) Messages sent browser. They are easily identified by the over the Internet. file extension .htm or .html. See file extension. hyperlink An embedded link to another document or Web site.
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minimize To shrink a running program window into a button on the Windows taskbar by clicking the Minimize parallel port A connector on the back of button—the button with the minus sign in the computer for plugging in a parallel the upper-right corner of a window.
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search engine A program, accessed on USB port (universal serial bus port) the Internet, that allows you to search large A connector for plugging in multiple, databases for information, using keywords ultra-high-speed peripherals. USB ports or phrases. are gradually replacing serial ports and parallel ports and eliminating the need for serial port A small connector on the back so many connectors and cables.
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Index Symbols .wma BIOS setup @ sign browser common features button 4-14 Back AC power port CD/DVD Control Adaptec Easy CD Creator 5-10 Close 4-16 creating CDs 4-14 Eject Add/Remove Programs 4-14 Forward America Online 5-6, 5-9 Instant E-mail hyperlink Instant Internet keyboard connecting with...
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connector color coding 5-11 Content Advisor cable 5-11 password speaker 4-16 creating recovery 3-1, 3-2 desktop 2-2, 7-3 CD drive features CD/CD-RW drive icons replacing viewing CD/DVD drive digital audio files 4-14 inserting a CD or DVD .wma CD/DVD-ROM cleaning disk error Windows does not detect driver diskette...
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electronic documents games defined playing e-mail address criteria 5-10 Close button hard drive defined 4-16 5-10 backup delete key 8-14 damaged extensions failure Hotmail 8-10 5-10 problems with Inbox 4-12 storing system files Instant E-mail 4-12 using message window Help Message/New Message Service and Support folder New Mail...
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Internet defined 5-12 direct link to Compaq keyboard hyperlink arrow keys 5-11 parental controls function keys F1 through F12 password main keys 8-11 problems with numeric keys 5-11 restricting content keyword 5-11 searching searching on the Internet Internet buttons Activity E-mail Entertainment log off...
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mouse monitor 2-2, 2-7 See also Scroll Mouse parallel 8-12 problems power My Presario serial 5-12 2-2, 2-7 registration My Program button power assigning port 8-14 problems with Power On button printer Netscape Navigator setting up network printing Ethernet documents numeric keys from the Internet options...
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4-7, 8-9 sleep mode customizing software Quick Launch Web buttons installing downloaded files Help speakers My Program 4-11 Audio In port Quick Set-Up poster 4-11 cassette player 4-11 CD player 4-11 MP3 player 4-11 turning on recovery CD 4-11 volume control removing programs start a program replacing...
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See also Internet accessing favorite sites taskbar browser 3-2, 5-3 Start button 5-12 Compaq Store site Tip notices downloading files defined keyword 5-12 My Presario site searching site upgrading components Windows 3-1, 3-2 desktop Help operating system 4-18 video camera World Wide Web volume See also Internet...