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Appendix A
System Messages
Error Message FRANK-1-MODULE_INVALID: Module inserted in slot [int] is invalid\n
Explanation
Ethernet controller-based module.
Recommended Action
Enter the show tech-support command to gather data that might provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the show tech-support output, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message FRANK-1-MODULE_UNKNOWN: Module inserted in slot [int] is of unknown
type\n
Explanation
Recommended Action
Enter the show tech-support command to gather data that might provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the show tech-support output, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message FRANK-1-UNKNOWN_FRAME_NOTIFY_FORMAT: Frame Update Notify = [hex] and
Queue Type is [dec] for Queue [dec]\n
Explanation
displayed.
Recommended Action
Enter the show tech-support command to gather data that might provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the show tech-support output, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message FRANK-3-ADDR_TBL_ENTRIES_EXCEEDED: \nGig Interface: Out of addr tbl
entries \n
Explanation
Recommended Action
Enter the show tech-support command to gather data that might provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the show tech-support output, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message FRANK-3-BIST_FAILURE: \n[chars] : Bist Failure \n
Explanation
Recommended Action
disabled due to POST failure.
78-6511-08
The module inserted in the slot does not have a device identification that is a Gigabit
Copy the error message exactly as it appears on the console or in the system log.
The module inserted in the slot has an unidentified device ID.
Copy the error message exactly as it appears on the console or in the system log.
An unknown frame notify format was found. The queue type and queue number are
Copy the error message exactly as it appears on the console or in the system log.
The Gigabit interface has run out of free address table entries for the address map.
Copy the error message exactly as it appears on the console or in the system log.
The built-in self-test on the controller port has failed.
The BIST failure on the controller port will cause the controller port to be
Catalyst 2900 Series XL and Catalyst 3500 Series XL Software Configuration Guide
Error Message and Recovery Procedures
A-11
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Table of Contents
Troubleshooting
