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Cisco 2611XM Software Configuration Manual page 19

Software configuration guide
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Preface
P1 and P2 level problems are defined as follows:
P1—Your production network is down, causing a critical impact to business operations if service is
not restored quickly. No workaround is available.
P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.
OL-1957-03
Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers
Obtaining Technical Assistance
xix

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