Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 25 1.1 General information.... 4 9 Programmes ...... 28 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 32 1.4 Safe installation ...... 5 11 Laundry........ 32 1.5 Safe use ........
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16 Intelligent dosing system .. 36 21.3 Using the appliance again .. 59 16.1 Pouring liquid detergent 21.4 Disposing of old appliance ... 60 and fabric softener into the dispensers ...... 36 22 Customer Service.... 60 22.1 Product number (E-Nr.), 16.2 Using the manual dosing production number (FD) compartment ......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
en Safety ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶...
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Safety en ▶ If the appliance or the power cord is damaged, immediately un- plug the power cord or switch off the fuse in the fuse box and turn off the water tap. ▶ Call customer services. → Page 60 An ingress of moisture can cause an electric shock. ▶...
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en Safety ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Highly flammable objects such as lighters or matches may ignite during the drying process. ▶ Remove all highly flammable objects from any pockets in your laundry before the drying process.
Safety en Reaching into the drum while it is still turning may cause hand in- juries. ▶ Wait for the drum to come to a complete stop before reaching inside. CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot.
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en Safety WARNING ‒ Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. ▶ Only use the manufacturer's original spare parts and original ac- cessories. WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents.
Preventing material damage en Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Preventing material damage ATTENTION! Ensure that the inner diameter of ▶...
en Environmental protection and saving energy Do not use cleaning products with Reduce the washing temperature for ▶ a high alcohol content. lightly and normally soiled laundry. Do not use hard scouring pads or ▶ a At lower temperatures, the appli- cleaning sponges.
Installation and connection en 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
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en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
Installation and connection en Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
en Installation and connection Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve the water outlet hose with an el- bow. → "Accessories", Page 32 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and Open the water tap carefully and...
Before using for the first time en To align the appliance, turn the ap- Before using for the first time 5 Before using for the pliance feet. Check that the appli- ance is level using a spirit level. first time Prepare the appliance for use. Before using for the first time 5.1 Starting an empty wash- ing cycle...
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en Before using for the first time Start the first wash cycle or press to put the appliance in standby mode. → "Basic operation", Page 33...
Familiarising yourself with your appliance en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Manual dosing compartment → "Using the manual dosing compartment", Page 37 / : Dispenser for fabric softener or liquid detergent → "Intelligent dosing system", Page 36 : Dispenser for liquid deter- gent → "Intelligent dosing system", Page 36 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Familiarising yourself with your appliance en tings by pressing the buttons. The ac- To display the additional buttons, tivated settings are highlighted briefly press Options. brightly on the display. ATTENTION! Pressing on the display with force a The display shows all additional may cause damage.
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en Display Display 7 Display The display shows the current settings, options or relevant information. Display Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. Program end time → "Buttons", Page 25 Recommendation for the maximum load capacity for the selected program in kg.
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Display en Display Description The "Blood" stain type is activated. The "Red wine" stain type is activated. The "Cooking fat/cooking oil" stain type is activated. Change the basic settings. Flashes: Drum cleaning is required. Run the Cot- tons 90°C programme for cleaning and caring for the drum and the outer tub.
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en Display Display Description Flashes: The voltage control system has paused the pro- gramme due to impermissible voltage drops or voltage surges. → " flashes.", Page 48 Note: The programme continues when the voltage is per- missible again. The appliance has detected too much foam. → "...
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Buttons en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons Button Selection Description (mains ¡ Switch on Switch on the appliance or put it in switch) standby mode. ¡ Standby mode If the control panel does not respond, ¡...
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en Buttons Button Selection Description Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent directly in the drum for the prewash and into...
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Buttons en Button Selection Description Hygiene ¡ Activate Activate or deactivate gentle pretreat- Care ment of dry laundry with hot air up to ¡ Deactivate 65 °C for increased hygiene de- mands. After the fabrics have been pretreated with hot air, they are washed at low temperatures.
en Programmes Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. Max. load load (kg) (kg) Dry- Wash Cottons Wash hard-wearing items made of cotton, 10.0 linen or blended fabrics. Also suitable as a short programme for nor- mally soiled laundry when you activate ...
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Programmes en Programme Description Max. Max. load load (kg) (kg) Dry- Wash Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Wool Hand- or machine-washable items that are made from wool or contain wool.
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en Programmes Programme Description Max. Max. load load (kg) (kg) Dry- Wash Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Auto Soft Wash delicate items made from cotton, or – synthetic or blended fabrics. Gentle laundry care. The degree of soiling and the type of fabric are automatically detected.
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Programmes en Programme Description Max. Max. load load (kg) (kg) Dry- Wash Mixed load Wash items made from cotton, linen, or syn- thetic or blended fabrics. Suitable for lightly soiled laundry. Tip: Energy- and time-optimised programme using hybrid technology. Programme setting: ¡ Max. 60 °C ¡...
en Accessories Accessories 10 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the appliance. WMZ2200 Elbow Secure the water outlet hose in place.
Basic operation en ¡ Do not use dyes regularly as fixing Press the required programme. salt can damage stainless steel → "Programmes", Page 28 ¡ Do not use color-bleaching agents in the appliance ¡ Do not pour vinegar into the dis- pensers → Page 36 of the intelli- gent dosing system Basic operation 13 Basic operation...
en Basic operation Press and hold Favourite for ap- Open the door. ▶ prox. 3 seconds. → "Opening the door", Page 34 Place the laundry in the drum. Press Favourite to call up the saved programme. Close the door. Ensure that there is no laundry Note: To overwrite the saved pro- trapped in the door.
Dryness level en Press Wipe the rubber gasket dry and re- move any foreign objects. 13.9 Cancelling the washing programme Press Open the door. The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start the Rinse programme.
en Childproof lock 14.1 Changing the dryness Intelligent dosing system 16 Intelligent dosing sys- level For some programmes, you can The appliance's intelligent dosing change the dryness level so that your Intelligent dosing system system is activated at the factory and laundry will be drier or more damp. automatically doses liquid detergent Set a washing and drying pro- and fabric softener for any pro-...
Intelligent dosing system en Open the lid. you want to add additional care product, e.g. stain remover or starch, use the manual dosing compartment. Note: Observe the information about detergents and care products → Page 32. Pull out the detergent drawer. Pour laundry detergent or care product into the manual dosing compartment → Page 19.
en Home Connect facturer on the packaging. Set the served when operating the appli- basic dosage amount that corres- ance via the Home Connect app. ponds to the dosage recommenda- → "Safety", Page 4 tion for 4.5 kg of normally soiled ¡ Operating the appliance on the ap- laundry.
Home Connect en Press and hold for at least Navigating in the Home Connect ▶ 3 seconds. menu a The network settings are reset. Briefly press Remote Start until ▶ the display shows the required set- 17.7 Remote start ting. Enable the appliance for remote start Exiting the Home Connect menu via the Home Connect app.
en Basic settings ¡ The current software and hardware Set the volume of the signal version of your appliance. tone emitted when the but- ¡ Status of any previous reset to tons are pressed: factory settings. 0 (off) to 4 (very loud) This initial registration prepares the Set the display brightness: Home Connect functions for use and...
Cleaning and servicing en 19.2 Cleaning the detergent Cleaning and servicing 19 Cleaning and servi- drawer cing If you want to replace the liquid de- To keep your appliance working effi- Cleaning and servicing tergent or fabric softener in the dis- ciently for a long time, it is important penser with another product or if the to clean and maintain it carefully.
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en Cleaning and servicing Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
Cleaning and servicing en Open and remove the mainten- ance flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. 19.3 Cleaning the drain pump Take the drain hose out of the holder.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 43 hot. Since water may remain in the Do not touch the hot detergent ▶...
Cleaning and servicing en Ensure that both impellers can Insert and close the maintenance turn. flap. Insert the pump cap. 19.4 Cleaning the intake Ensure that the parts of the ‒ opening in the rubber pump cap are correctly as- sembled. gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
en Troubleshooting Troubleshooting 20 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Ensure that the drain pipe and water drain hose are ▶ not kinked or trapped. The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:35 / -10" There is water in the base trough. Turn off the water tap. ▶ Call the after-sales service. ▶ → "Customer Service", Page 60 The appliance is leaking. Turn off the water tap. ▶ Call the after-sales service. ▶...
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Troubleshooting en Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting Creasing. Set the suitable programme for the type of fabric. ▶ Easy-Care fabrics are dried for too long. The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
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Troubleshooting en Fault Cause and troubleshooting The door cannot The temperature is too high. be opened. Wait until the temperature has dropped. ▶ Cancel the programme. ▶ → "Cancelling the washing programme", Page 35 Water level is too high. Select a suitable programme for draining. ▶...
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Ensure that the pump cap is screwed in all the way ▶ ing. into the appliance. The handle on the pump cap must be in a vertical position. Water is not flowing has not been pressed.
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Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. → "Connecting the water inlet hose", Page 15 Tighten the screw connection.
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Troubleshooting en Fault Cause and troubleshooting The spin result is not Drain pipe or water outlet hose is blocked. satisfactory. The laun- Clean the drain pipe and the water outlet hose. ▶ dry is too wet/too Drain pipe or water drain hose is caught or jammed. damp.
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Unsuitable detergent added to the dispenser of the in- the dry laundry. telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 32 Drain the dispenser. → "Cleaning the detergent drawer", Page 41 Clean the dispenser.
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Troubleshooting en Fault Cause and troubleshooting The programme dura- Foam detection system switches on a rinse cycle if tion changes during foam build-up is too high. the wash cycle. Not a fault – no action required. ▶ Drum jerks after the This is caused by an internal motor test.
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en Troubleshooting Fault Cause and troubleshooting Loud noises during Appliance is not correctly aligned. the spin cycle. → "Aligning the appliance", Page 16 ▶ The appliance feet are not fixed. Secure the appliance feet. ▶ → "Aligning the appliance", Page 16 Transit bolts have not been removed. → "Removing the transit bolts", Page 14.
Transportation, storage and disposal en Empty the dispensers. 20.1 Emergency release Releasing the door 21.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 43 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
en Customer Service 21.4 Disposing of old appli- Customer Service 22 Customer Service ance Function-relevant genuine spare parts Customer Service Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
Customer Service en Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 22.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
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en Consumption values Consumption values 23 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values specified for programmes other than Eco 40-60 are only given as a guide and were determined in accordance with the applicable stand- ards EN60456 and EN62512.
Declaration of Conformity 25 Declaration of Con- A detailed Declaration of Conformity formity can be found online at www.bosch- home.co.uk among the additional BSH Hausgeräte GmbH hereby de- Declaration of Conformity documents on the product page for clares that the appliance with Home your appliance.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.