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First, clean all parts and accessories (See "Care and Cleaning" section).
Place the Espresso Machine on a dry, flat, level surface such as a countertop or table.
Distilled water or mineral water can damage the Espresso Machine.
Do not use either to brew espresso.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Basket type | Shot | Dose (gram) | Use for |
Single wall | 1 shot | 10 - 12 | Freshly ground whole bean coffee |
Single wall | 2 shot | 18 - 20 | Freshly ground whole bean coffee |
Double wall | 1 shot | 10 - 12 | Pre-ground coffee |
Double wall | 2 shot | 18 - 20 | Pre-ground coffee |
NOTE: Do not remove the Portafilter when brewing.
TIP: Shot duration should be between 20-30 seconds for 1 and 2 shot selections.
The Steam Wand can also dispense hot water which is great for an americano, tea, hot chocolate, etc. You can also use hot water to pre-heat cups.
NOTE: You can pause the cycle by pressing button to stop the flow of water before the cycle complete.
The Espresso Machine is equipped with programing functionality. Any customized settings will be saved even in the event power is lost to the machine.
TIP: To restore all factory settings, Press and Hold "Dose Button" for 3 seconds. Changing the factory default Espresso or Water Volumes may impact the intended performance of the machine.
Water Temperature or Water Hardness | |||
Low | |||
Medium | |||
High |
NOTE: Water Hardness -
L ow: 0 to 60 ppm
Medium: 60 to 120 ppm
High: more than 120 ppm
TIP: To restore all factory settings, Press and Hold "Dose Button" for 3 seconds.
All indicator lights will blink indicating that all settings are restored.
For best results, regularly clean the Espresso Machine and accessories.
Unplug the Espresso Machine before cleaning. Allow the Espresso Machine and accessories to cool down.
NOTE: Do not use abrasive cleansers or scouring pads when cleaning the Espresso Machine, parts, or accessories. Do not immerse the Espresso Machine or cord in water or other liquids.
NOTE: To remove the Steam Wand press the Steam Wand Release Button.
The descaling program enables simple and effective descaling of your Espresso Machine. Descale the Espresso Machine regularly, but a minimum whenever the "Clean ()" indicator is blinking. The frequency of descaling depends on the hardness of the water in your region. Therefore, it is important to program the Espresso Machine according to the water hardness level of your location.
NOTE: The descaling process runs in 4 phases, takes approximately 10 minutes and must be completed before next use. At any time during the descaling program you can pause the cycle by pressing button. And, resume too by pressing button.
Only use descaling solution intended for Espresso Machines.
To avoid damage, use and store your Espresso Machine where it will not freeze. Because some water remains inside the unit, freezing can damage the product. If storing or moving during freezing weather, purge your Espresso Machine.
To purge the Espresso Machine, ensure Steam Wand is attached and Water Tank is at least half full.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Problem | Solution | |||
Espresso Machine will not start | Check if the Espresso Machine is securely plugged into a grounded 3 prong outlet. | |||
Check to see if the Main Power On/Off Switch is turned on. | ||||
If you have a circuit breaker box, then make sure the circuit is closed. | ||||
Espresso flows slowly or only drips | Coffee is ground too finely. Use slightly coarser grind. | |||
Coffee tamped too hard. Use slightly lighter tamp between 30-40 lb or 15-20 kg of force. | ||||
Filter basket can be blocked. Use a pin to unblock the hole(s). | ||||
Machine might need to be descaled. Refer to the "Descaling the Espresso Machine" section. | ||||
Espresso flows too quickly | Coffee is ground too coarsely. Use slightly finer grind. | |||
Not sufficient coffee in the filter basket. Increase dose of coffee. Refer to the "Basket selection chart" section. | ||||
Coffee tamped too softly. Use slightly firmer tamp between 30-40 lb or 15-20 kg of force. | ||||
Espresso flows over the edge of the Portafilter | Portafilter is not inserted in the Group Head properly. Ensure the Portafilter is completely inserted and rotated until the handle is aligned to the lock icon. | |||
There are coffee grounds around the rim of the filter basket. Swipe excess coffee to ensure proper seal in the Group Head. | ||||
Too much coffee in the filter basket. Use lower dose of coffee. Refer to the "Basket selection chart" section. | ||||
Steam Wand is not producing hot water/ steam | Operating temperature has not been reached. Allow the machine to reach to the operating temperature. | |||
Steam/hot water flows slowly from Steam Wand | Steam Wand is partially blocked. Remove Steam Wand from Espresso Machine. Soak in cleaning solution and use a pin to clear out the hole and rinse with clear water. | |||
Machine might need to be descaled. Refer to the "Descaling the Espresso Machine" section. | ||||
No Crema is being produced | Coffee is ground too coarsely. Use slightly finer grind. | |||
Coffee tamped too softly. Use slightly firmer tamp between 30-40 lb or 15-20 kg of force. | ||||
Single wall filter basket might have been used with pre-ground coffee. Please see the "Basket selection chart" section. | ||||
Knocking/pumping sound occurs during espresso, steam, or hot water cycle | The Espresso Machine is going through a normal operation, therefore no action is required. | |||
All Mode/Dose lights are blinking | Machine is in protection mode to avoid the pump from over heating. Turn Off the machine for 7.5 minutes. | |||
The Steam light and all Dose lights are blinking | Machine is in the protection mode to avoid from overheating. Turn Off the machine for 10 minutes. | |||
Water light continuously blinks | Ensure water is in the Water Tank and ensure Water Tank is properly assembled. | |||
Steam Wand is blocked. Remove it from Espresso Machine and thoroughly clean it. | ||||
Coffee puck is too dense, adjust to larger grind size. If using a Double wall basket, then clean exit hole with a pin. | ||||
All lights are blinking at the same time | Turn off the Espresso Machine and unplug for approximately 10 minutes. Then, plug back in and restart the machine. If problem persists call service. | |||
All lights are continuously on | Turn off the Espresso Machine and unplug for approximately 5 minutes. Then, plug back in and restart the machine. If problem persists call Service. | |||
If the problem is not due to one of the above items | See the "Arranging for Service" chapter in the "Warranty and service" section. Do not return the Espresso Machine to the retailer as they do not provide service. |
If your Espresso Machine should fail within the first year of ownership, simply call our toll-free Customer eXperience Center
at 1-800-541-6390 Monday through Friday.
In the United States and Puerto Rico:
For service information, or to order accessories or replacement parts, call toll-free
at 1-800-541-6390 or write to:
Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the store where you purchased the Espresso Machine for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
When using electrical appliances, basic safety precautions should always be followed, including the following:
SAVE THESE INSTRUCTIONS
This product is designed for household use only.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Voltage: 120 V~
Frequency: 60 Hz
Wattage: 1460 W
NOTE: If the plug does not fit in the outlet, contact a qualified electrician or service person. Do not modify the plug in any way. Do not use an adapter.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service person to install an outlet near the appliance.
The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download KitchenAid KES6403, KES6503 - Metal Semi-Automatic Espresso Machine Manual
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