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NEC DT510 User Manual
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NEC DT510 User Manual

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NDA-32058
Issue 1.0
SV 9100
®
DT510
USER GUIDE
NEC Enterprise Communication Technologies, Inc.
February 2022

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  • Page 1 NDA-32058 Issue 1.0 SV 9100 ® DT510 USER GUIDE NEC Enterprise Communication Technologies, Inc. February 2022...
  • Page 3 NEC Enterprise Communication Technologies, Inc. reserves the right to change the specifications, functions, or features at any time without notice. NEC Enterprise Communication Technologies, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Enterprise Communication Technologies, Inc.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION General ........................... 1 Face Layout ........................1 Keys And Parts ......................2 Simple Operation by Cursor Key ................. 4 TERMINAL SETUP Terminal Setup With the Up/Down Key ............... 5 Terminal Setup With the Feature Key ................. 6 FEATURE OPERATION Answering Calls ......................
  • Page 6 TABLE OF CONTENTS Paging .......................... 20 Background Music ...................... 22 Call Forwarding ......................22 Selectable Display Messaging ................... 24 Station Relocation ...................... 25 Code Restriction, Dial Block ..................25 Account Code Entry ....................26 Automatic Call Distribution (Acd) ................27 - 2 -...

  • Page 7: Introduction

    NTRODUCTION General Face Layout DT510 (DTK-6DE-1) This guide explains how to operate DT510 under the following headings. CHAPTER 1 INTRODUCTION Explains the configuration of this guide and contains the following information. Face layout � Keys and Parts � CHAPTER 2 TERMINAL SETUP Explains the operating procedures for terminal settings of the DT510.

  • Page 8: Keys And Parts

    To control the built-in speaker which can be used (15) for: (14) Hands-Free dialing/monitoring. (13) LED on key lights when the key is active. * The DT510 includes support for half duplex (12) hands-free mode. (11) (10) (8) Cursor Key By using this key, you can access various features with a simple operation.
  • Page 9 (d) Directory Up/Down DOWN Pressing this key opens Directory menu. Used to adjust speaker/receiver volume, and ringer volume. Move the highlighted area one line up the screen. Speaker/Receiver Volume: � Press ( ) or ( ) key during conversation. Move the highlighted area one line Ringer Volume: Down �...

  • Page 10: Simple Operation By Cursor Key

    Simple Operation by Cursor Key (15) Programmable Keys These keys can be programmed as Flexible line By using the Cursor Key, the DT510 user can have key/Programmable feature key by System access to Call History, Directory and terminal settings Administrator.

  • Page 11: Terminal Setup With The Up/Down Key

    ERMINAL ETUP This chapter describes operating procedures for To Adjust Ringer Tone terminal settings by the UP/DOWN key and Feature Press the Up/Down key during ringing. keys. Terminal Setup With the Up/Down RING To Adjust LCD Contrast To Adjust Handset Receiver Volume Press the Up/Down key in the on-hook status.

  • Page 12: Terminal Setup With The Feature Key

    Terminal Setup With the Feature (3) For Intercom Ring: Dial the code for the ring pattern you want to hear (1-8). Microphone On/Off Tone No. Tone Range LED on Mic key shows the status of the built-in microphone. High Mid Range (1) Press Mic.
  • Page 13 (4) Press Speaker to hang up. Displayed when ring tone setting is completed and ring tone is played. Changing your Extension Incoming Ring Tone SET INT INCOM RING (1) Press Speaker and dial 720. SETTING COMPLETE (2) Dial 1 to set Intercom ring; Dial 2 to set Trunk ring.
  • Page 14 For Trunk Ring: Dial code for the ring pattern you want to hear (Tone:1, Melody:2). Tone Type Tone No. Tone Range High Tone:1 Medium Melody 1 Melody 2 Melody:2 Melody 3 Melody 4 Melody 5 (4) Press Speaker to hang up.

  • Page 15: Feature Operation

    EATURE PERATION Answering Calls Answering Outside Calls Using the Answer Key (1) Receive outside call. Ringing Calls (2) Press the Answer key. (1) Lift the handset. (3) Talk with the incoming calling party. (2) Start conversation. Note: When assigning the Delayed Ringing feature, (4) When additional outside calls are received, press the Answer key to place the current call on hold incoming calls will first ring at a primary station.

  • Page 16: Placing Calls

    Placing Calls Voice Announce Calls (1) Adjust the Speaker volume as needed. Internal Calls Note: On SV9100 if MIC key is not lit the (1) Lift the handset. user cannot answer voice announce calls without lifting the handset. (2) Dial a station number or 0 (for attendant). (2) Respond hands free.
  • Page 17 Last CO/PBX Number Redial Note: The stored number dials out. Note: Unless you preselect, Trunk Group Routing (1) Without lifting the handset, selects the trunk for the call. The system may optionally press the Redial key. select a specific Trunk Group for the call. Note: If you have a DSS Console, you may be able to (2) To redial the last number, press #.

  • Page 18: Microphone Control

    To dial a Group Speed Dialing number: (3) Place an internal or outside call. (4) Converse. (1) Press the Speaker key. (2) Dial #4 (default Service Code). (5) Press the Speaker key to disconnect the call. Note: The handset may be used at any time during the -OR- conversation.

  • Page 19: Transferring Calls

    Exclusive Hold (4) Replace the handset. Note: If the called station is busy, replace the handset With a call in progress: to initiate a camp-on. Unanswered camp-on calls and (1) Press the Exclusive Hold key (Service Code unscreened transfers will recall to the transferring 751:45).

  • Page 20: Call Park - System

    (5) Repeat steps 2~4 above to add more parties. PARK HOLD 2-11 MON 10:56AM Park No. Dial TALKING TO STA 12345 Conf To pick up a Parked call: CONF (1) Lift the handset. ICM DIAL Press the Park key (Service Code 752: AnHd *04 + orbit).
  • Page 21 To answer a Message Waiting: Note: If the unavailable extension was unanswered (not busy), the Callback goes through after your co- Note: When you have a message, your Message Waiting worker uses their telephone for the first time. LED flashes. Note: If you have Callback Automatic Answer, you (1) Press the Speaker key and dial *0.
  • Page 22 (2) Dial 771. Department Step Call To make a Step Call: (3) Dial the number of the extension you do not want to have your messages. (1) Place a call to a busy Department Group member. Hang up. -OR- -OR- (1) Place a call to a Department Group pilot number.

  • Page 23: Co/Pbx Dialing Options

    To return to your original call: (2) Dial 715. Note: Save Number Dialed automatically selects a (1) Press the Voice Over key. trunk from the same group as your original call. Note: Your Voice Over key flashes red when you are Note: The stored number dials out.
  • Page 24 To check to see the stored Memo Dial number: (3) Lift the handset when the called party answers. Note: When using trunks with answer supervision, the (1) Do not lift the handset. Repeat Redial feature automatically cancels. (2) Press the Memo Dial key (Service Code 751:31). Line 001 00:27 Note: The stored number displays.

  • Page 25: Call Pickup

    Pickup Group: “Check List”. (1) Pick up the handset or press the Speaker key. Line 001 (2) Press the Group Call Pickup key (Service Code NEC America 2142622000 751:24). Conf Prog -OR- (1) Press the Call History key (Service Code 751:08) or press the LIST Softkey and CID.

  • Page 26: Paging

    (2) Press the Group Call Pickup key (Service Code (1) Press the zone’s Internal Paging key [Service Code 751:21, 01~64 for zones (00 for All Call)]. 751:26 + group). -OR- -OR- (1) Press the Speaker key or lift the handset. (1) Dial 768 and the group number (0~9 or 00~64).
  • Page 27 (2) Make the announcement. Meet Me Answer To join a Meet Me Internal Page: -OR- (1) Press the Speaker key or pick up the handset. (1) Press the Speaker key or pick up the handset. (2) Dial 763 (if your extension is in the zone called). -OR- -OR- (2) Dial 703 and the External Paging Zone code (1~8...

  • Page 28: Background Music

    Background Music (2) Dial 1 (Set). CF-ALL To turn Background Music on or off: (1) Press the Speaker key. (2) Dial 725. (3) Dial the destination extension or off-premise Note: Default is No Setting. number. (3) Press the Speaker key to hang up. Note: The default of BACKGROUND MUSIC service CF-ALL code is "no setting".
  • Page 29 Call Forwarding Busy/No Answer (B/NA) To cancel Call Forward – Busy/No Answer at a forwarding station: To set Call Forward – Busy/No Answer at a forwarding station: (1) Pick up the handset or press the Speaker key. (1) Pick up the handset or press the Speaker key. (2) Dial the Call Forward –...

  • Page 30: Selectable Display Messaging

    To cancel Call Forward – Both Ring at a forwarding Message Change “#” to: station: Time (when meeting is (1) Pick up the handset or press the Speaker key. IN MEETING UNTIL ##:## done) (2) Dial the Call Forward – Both Ring Service Room name or MEETING ROOM - ####### Code (default: 745).

  • Page 31: Station Relocation

    Code Restriction, Dial Block To cancel a message: (1) Press the Speaker key. To set Dial Block: (2) Press the Text Message key (1) Press the Speaker key. (Service Code 751:18+). (2) Dial 600 (default). (3) Press Speaker to hang up. (3) Dial the 4-digit Dial Block Code (user defined).

  • Page 32: Account Code Entry

    Account Code Entry To enter an Account Code before dialing the outside number: To enter an Account Code any time while on a trunk If your system has Forced Account Codes, you must call: use this procedure. If it has Verified Account Codes, The outside caller cannot hear the Account Code digits you can use this procedure instead of letting the system you enter.

  • Page 33: Automatic Call Distribution (Acd)

    Automatic Call Distribution (Acd) AIC Agent Log In To log in: Agent Log In (1) Press the ACD LOG IN/LOG OUT key (Service To log in: Code 752: *10). (1) Press the ACD LOG IN/LOG OUT key (Service -OR- Code 752: *10). (1) Press the Speaker key and dial the AIC Log In -OR- service code –...
  • Page 34 Multiple AIC Agent Log In Note: This operation is not available for the System Supervisor. To log in: Group No: 01 (1) Press the ACD LOG IN/LOG OUT key (Service 12345678 OFF DUTY Code 752: *10). List Prog - OR – (1) Press the Speaker key and dial the AIC Log In To cancel the manual Rest Mode: service code -not assigned at default.
  • Page 35 (2) Press Volume Up and Volume Down to scroll (5) Dial telephone number you want to store (up to through the Queue Status Displays of all the ACD 24 digits). Groups. Note: Valid entries are 0~9, # and *. To enter a pause, press MIC.
  • Page 36 Note: In some cases, the Hold key needs to be pressed Use this Key for Entering Names before pressing the Speaker key. keypad When you want to..digit..# = Accepts an entry (only required if Function two letters on the same key are Function Additional Data Number...
  • Page 37 Function Function Function Additional Data Function Additional Data Number Number Text Message DND / FWD Message Numbers (01-20) Setup Override Call External Group Message Waiting External Paging Number (1-8) Paging Room Monitoring External All Call Handset Paging Transmission Internal Group Internal Paging Number (01- Cutoff Paging...
  • Page 38 Function Function Function Additional Data Function Additional Data Number Number Extension Name Keypad Change Conference Key General Purpose Application Key LED Operation Extension Number or Pilot Voice Mail (In-Skin) General Purpose Number LED Indication Conversation Automatic Transfer Recording – Voice Extension Group Number (1-8 at Department Mail...
  • Page 39 Function Function Additional Data Number 97: Doorphone (1~8:Doorphone No.) Change Restriction One-time Toll Restriction Class Power Saving for Power Save Group Number Power Save Group 00~32 (00 = All Groups) Fixed Operation Night Mode Service Group No. Mode (01~32) Bluetooth Connect Bluetooth Path Conference Record Major Alarm...
  • Page 40 This page is for your notes.
  • Page 42 SV 9100 ® DT510 User Guide NEC Enterprise Communication Technologies, Inc. February 2022...

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