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Lenovo IdeaCentre Q200 Hardware Maintenance Manual
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Lenovo IdeaCentre Q200 Hardware Maintenance Manual

Lenovo IdeaCentre Q200 Hardware Maintenance Manual

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Contents
Chapter 1. About this manual ................................................ 1
Chapter 2. Safety information ................................................ 4
Chapter 3. General information ...........................................12
Chapter 4. General Checkout ...............................................13
Chapter 5. Using the Setup Utility ......................................16
Important Safety Information ...................................................................... 1
Using eSupport .................................................................................................... 2
General safety ....................................................................................................... 4
Electrical safety .................................................................................................... 5
Safety inspection guide ................................................................................... 7
Grounding requirements ............................................................................... 8
Safety notices ........................................................................................................ 9
Specifications ..................................................................................................... 12
Problem determination tips ...................................................................... 14
Starting the Setup Utility program ......................................................... 16
Viewing and changing settings ................................................................ 16
Using passwords .............................................................................................. 17
Password considerations .................................................................................................. 17
Supervisor password .......................................................................................................... 17
User Password ........................................................................................................................ 18
Security Options ................................................................................................................... 19
Using Device ...................................................................................................... 19
Selecting a startup device ........................................................................... 20
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Summary of Contents for Lenovo IdeaCentre Q200

  • Page 1: Table Of Contents

    Contents Chapter 1. About this manual ... 1 Important Safety Information ... 1 Using eSupport ... 2 Important information about replacing RoHS compliant FRUs .. 2 Chapter 2. Safety information ... 4 General safety ... 4 Electrical safety ... 5 Safety inspection guide ...
  • Page 2 Hardware Maintenance Manual Exiting from the Setup Utility program ... 21 Chapter 6. Symptom-to-FRU Index...22 Hard disk drive boot error ... 22 Power Supply Problems ... 23 Beep symptoms ... 24 POST error codes ... 25 Undetermined problems ... 27 Chapter 7.

  • Page 3: Chapter 1. About This Manual

    IdeaCentre Q computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. This manual includes a complete FRU part number listing for each machine type and model listed on the cover.

  • Page 4: Using Esupport

    Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
  • Page 5 Lenovo’s requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.

  • Page 6: Chapter 2. Safety Information

    Hardware Maintenance Manual Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 7: Electrical Safety

    • Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. • After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
  • Page 8 Hardware Maintenance Manual • If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.

  • Page 9: Safety Inspection Guide

    Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.

  • Page 10: Handling Electrostatic Discharge-Sensitive Devices

    Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

  • Page 11: Safety Notices

    Safety notices The caution and danger safety notices in this section are provided in the the language of English. DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 12 Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 13 Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

  • Page 14: Chapter 3. General Information

    General information This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre Q This section lists the physical specifications. Dimensions Environment Electrical input...

  • Page 15: Chapter 4. General Checkout

    General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.

  • Page 16: Problem Determination Tips

    Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed to step 7. 6. Look at the following conditions and follow the instructions: •...
  • Page 17 Chapter 4. General Checkout Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution.

  • Page 18: Chapter 5. Using The Setup Utility

    Hardware Maintenance Manual Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1.

  • Page 19: Using Passwords

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See “Starting the Setup Utility program. ” The following types of passwords are available: • Supervisor Password • User Password You do not have to set any passwords to use your computer.

  • Page 20: User Password

    Hardware Maintenance Manual Setting, changing, and deleting a Supervisor password To set, change, or delete a password, do the following: Note A password can be any combination of up to ten characters (a-z, and 0-9). For more information, see “Password considerations” on page 17. 1.

  • Page 21: Security Options

    press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set user password, do the following : 1. From the Security menu, select Set User Password and press Enter. 2.

  • Page 22: Selecting A Startup Device

    Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup from any boot device.

  • Page 23: Exiting From The Setup Utility Program

    Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you exit.

  • Page 24: Chapter 6. Symptom-To-Fru Index

    Hardware Maintenance Manual Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout, ” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer.

  • Page 25: Power Supply Problems

    Error The boot sector on the start-up drive is corrupted. The drive is defective. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify Check the following for proper installation. • Power Cord • On/Off Switch connector •...

  • Page 26: Beep Symptoms

    Hardware Maintenance Manual Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. The following tables describes beep symptoms. Beep Symptom 1 beep Memory refresh timer error 2 beeps Parity error in base memory (first 64KB block) 3 beeps Base memory read/write test error...

  • Page 27: Post Error Codes

    Beep Symptom 9 beeps AMIBIOS ROM checksum error 10 beeps CMOS shutdown register read/write error 11 beeps Cache memory test failed POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST.
  • Page 28 Hardware Maintenance Manual POST Error Message CMOS Date/Time Not Set CMOS Battery Low CMOS Checksum Bad Primary Master Hard Disk Error Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error PS2 Mouse not found Keyboard error System Haulted Press TAB to show POST screen...

  • Page 29: Undetermined Problems

    POST Error Message Reboot and Select proper Boot device or Insert Boot Media in selected Boot device Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave.

  • Page 30: Chapter 7. Replacing Hardware

    Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. Note Use only parts provided by Lenovo. Opening the computer cover Important Turn off the computer and wait 3 to 5 minutes to let the computer cool before opening the computer cover.

  • Page 31: Removing And Replacing The Front Bezel

    upward to open the computer as shown. Removing and replacing the front bezel To remove and replace the front bezel: 1. Open the computer cover. Refer to “Opening the computer cover”. 2. Remove the front bezel by releasing the three plastic tabs inside the chassis and push the bezel outward as shown.

  • Page 32: Replacing A Memory Module

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace a memory module: 1. Open the computer cover. Refer to “Opening the computer cover”.

  • Page 33: Replacing The Power Supply

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the power supply: 1. Remove the three screws at the rear of the chassis that secure the power supply.
  • Page 34 Hardware Maintenance Manual 2. Open the computer cover. Refer to “Opening the computer cover”. Note: For this procedure, it helps to lay the computer on its side. 3. Pivot the drive bay assembly upward to gain access to the system board.

  • Page 35: Replacing The Heat Sink Assembly

    Note: Use only the screws provided by Lenovo. 8. Install and tighten the three screws at the rear of the chassis to secure the power supply assembly.
  • Page 36 Hardware Maintenance Manual 8. Lift the failing heat sink and fan assembly off the system board. 9. Use the thermal grease syringe to place five drops of grease on the top of the microprocessor. Each drop of grease should be 0.03ml (3 tick marks on the grease syringe).

  • Page 37: Replacing The System Board

    Replacing the system board 1. Turn off the computer and allow the computer to cool for one hour. 2. Open the computer cover. Refer to the “Opening the computer cover”. 3. Pivot the drive bay assembly upward to gain access to the system board.
  • Page 38 Hardware Maintenance Manual 9. Place the failing system board next to the new system board on a clean, flat surface. 10. Remove all memory modules from the failing system board and install them in the same connectors on the new system board. Refer to the “Identifying parts on the system board”.
  • Page 39 13. Lift the heat sink and fan assembly off the failing system board. Place the heat sink on its side so that the thermal grease does not come in contact with anything. 14. To remove the microprocessor handle and open the retainer Important Touch only the sides of the microprocessor.
  • Page 40 Hardware Maintenance Manual Notes a. Note the orientation of the notches is important when reinstalling the microprocessor on the new system board. b. Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. 16.

  • Page 41: Replacing The Microprocessor

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the heat sink assembly: 1. Open the computer cover. Refer to “Opening the computer cover”.
  • Page 42 Hardware Maintenance Manual 3. Disconnect all cables connected to the system board. Refer to “Identifying parts on the system board”. 4. Lift the system board out of the chassis carefully. Refer to the “Replacing the system board”. 5. Disconnect the heat sink and fan assembly cable from the system board.
  • Page 43 Important Do not touch the gold contacts on the bottom of the microprocessor. When handling the microprocessor, touch only the sides. 9. Lift the microprocessor straight up and out of the socket. Notes a. Note the orientation of the notches is important when reinstalling the microprocessor on the new system board.
  • Page 44 Hardware Maintenance Manual 12. Holding the microprocessor with your fingers, position the microprocessor so that the notches on the microprocessor are aligned with the tabs in the microprocessor socket. Important To avoid damaging the microprocessor contacts, do not tilt the microprocessor when installing it into the socket.

  • Page 45: Replacing The Hard Disk Drive

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. Important When you receive a new hard disk drive, you will also receive a set of Operating System Recovery CD.

  • Page 46: Replacing An Optical Drive

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace an optical drive 1. Open the computer cover. Refer to “Opening the computer cover”.

  • Page 47: Replacing An Adapter

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace an adapter: 1. Open the computer cover. Refer to “Opening the computer cover”.
  • Page 48 Hardware Maintenance Manual 3. Pulling the adapter retaining clips 4. Install the new adapter into the same adapter connector. out of the adapter connector by opening the as shown.

  • Page 49: Replacing The Keyboard

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the keyboard: 1. Remove any media (diskettes, CDs, or tapes) from the drives, shut down your operating system, and turn off all attached devices and the computer.

  • Page 50: Replacing The Mouse

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the mouse: 1. Remove any media (diskettes, CDs, or tapes) from the drives, shut down your operating system, and turn off all attached devices and the computer.

  • Page 51: Replacing The External Speaker

    Replacing the External speaker 1. Remove any media (diskettes, CDs, or tapes) from the drives, shut down the computer, and turn off all attached devices. 2. Unplug all power cords from electrical outlets. 3. Locate the Speaker. Refer to “Locating connectors on the rear of the computer”...
  • Page 52 5. To update your configuration settings, refer to “Starting the Setup Utility” in the User Guide or in the Hardware Maintenance Manual. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will...

  • Page 53: Chapter 8. Additional Service Information

    Additional Service Information This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control...
  • Page 54 Co., Ltd. will not be responsible for any loss caused except those arising from the installation and operations carried out by Lenovo professional service staff. Lenovo (Beijing) Co., Ltd. has performed strict collation for all the manuals included with your computer, but we cannot guarantee that it has no mistake and omission.

  • Page 55: Appendix. Statement

    Opteron are trademarks or registered trademarks AMD Opteron™ of Advanced Micro Devices. This is description of trademarks or registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in all the manuals included with your computer belong to the specific company respectively.

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