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Model shown is KX-TG5438.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website: http://www.panasonic.com for
customers in the U.S.A. or Puerto Rico.
Operating Instructions
5.8 GHz Digital Cordless Answering System
Model No.
5.8 GHz Digital Cordless Answering System
Model No.
KX-TG5438
with Dual Handsets
KX-TG5439
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Table of Contents
Related Manuals for Panasonic KX-TG5438S
Summary of Contents for Panasonic KX-TG5438S
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Page 1: Operating Instructions
Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico. Operating Instructions 5.8 GHz Digital Cordless Answering System Model No. -
Page 2: Table Of Contents
Display language ....37 Telephone settings ....38 Dialing mode ....38 Flash time . - Page 3 Pre-recorded greeting message . . . 44 Turning the answering system on/off . . 44 Screening your calls ... . 44 Listening to messages ... . . 45 Listening to messages using the base unit .
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Page 4: Your Phone
Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. -
Page 5: Accessory Information
Additional/replacement accessories Accessory items Rechargeable nickel metal hydride (Ni-MH) battery Headset Battery back-up power supply KX-TCA200 For assistance, please call 1-800-211-PANA (7262). Quantity Order number KX-TG5438F KX-TG5438S KX-TG5439S PQLV1Z PQJA10075Z PQKL10057Z1 HHR-P104 PQKK10584Z2 PQKK10584Z3 PQKE10389Z1 PQLV30031ZB KX-TCA1-G Order number... -
Page 6: Important Safety Instructions
SAVE THESE INSTRUCTIONS CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone... - Page 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions.
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Page 8: For Best Performance
Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. -
Page 9: Preparation
L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. -
Page 10: Battery Installation
If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. -
Page 11: Battery Charge
Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. -
Page 12: Battery Replacement
Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours... -
Page 13: Controls And Displays
Controls and displays Controls Base unit KX-TG5439 KX-TG5438 A {LOCATOR/INTERCOM 1} B {LOCATOR/INTERCOM 2} C {LOCATOR/INTERCOM} D Antenna E Charge contacts F CHARGE indicator G VOL. (Volume) {<} {>} H {ERASE} I {GREETING REC} (Recording) J {GREETING CHECK} For assistance, please call 1-800-211-PANA (7262). K {ANSWER ON} ANSWER ON indicator L Speaker... - Page 14 Preparation Handset A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {*} (TONE) H {PAUSE}{REDIAL} I Ringer indicator Message indicator J Receiver K Display L {MENU} M {OFF} N {MUTE} {CLEAR} O {HOLD} {INTERCOM} P Microphone Q Charge contacts...
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Page 15: Display
Display Base unit display items Displayed Meaning item Flashes when message memory is full. Flashes when the date and time need to be set. Base unit is on an intercom call, or handset is using the answering system. When flashing: base unit is paging or is being paged. -
Page 16: Setting The Date And Time
Preparation Setting the date and time Set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 43) when you play back messages. Press {MENU}. Scroll to “Date and time” by pressing {V} or {^}, then press {>} or {Select}. -
Page 17: Making/Answering Calls
Making calls {PAUSE} {REDIAL} Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on the other handset (KX-TG5439 only) or another phone. -
Page 18: Answering Calls
Making/Answering Calls To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. Press {REDIAL}. L The last number dialed will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. -
Page 19: Useful Features During A Call
Useful features during a call Voice changer This feature allows you to modify the sound of your voice heard by the other party. Different voice changer types are available. Important: L We recommend selecting the desired voice changer type beforehand (page 36). -
Page 20: Voice Enhancer
L You can also turn this feature on or off by programming (page 37). L Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. -
Page 21: Pause Button (For Pbx/Long Distance Service Users)
{PAUSE} is pressed. Press repeatedly to insert longer pauses. Flash button Pressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Example: Talk 00-00-20 KFlash Note: L To change the flash time, see page 38. -
Page 22: Phonebook
Phonebook Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}. -
Page 23: Calling Someone In The Phonebook
Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items. Press {Phonebook}. L For quick search, you can skip to step Press {Search}. 0-9=Name search dB=Scroll list Press {V} or {^} repeatedly to display the desired item. -
Page 24: Chain Dial Feature
Phonebook Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 1-800-012-3456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling card PIN). -
Page 25: Copying All Items
Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”. -
Page 26: Caller Id Service
Caller ID service. Caller ID features When an outside call is being received, the calling party’s name or telephone number will be displayed. Caller information for the last 50 different callers will be logged in the caller list, allowing you to return missed calls. -
Page 27: Caller List
L You can also select the ringer tone by pressing {1} to {7}, or {0} (“No Ringer ID”). Press {Save}, then press {OFF}. Light-up ID You can assign a different ringer indicator color to each caller in the phonebook. Select “Color1-Default” (Amber), “Color2”... -
Page 28: Editing A Caller's Phone Number Before Calling Back
Caller ID Service Note: L You can also press {Rcvd calls} to enter the caller list. L Calling back will not be possible if the caller information does not include a phone number. L In some cases, you may have to edit the number before dialing. -
Page 29: Storing Caller Information Into The Phonebook
Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited. L This feature will not be activated until edited numbers are called back. L If you move to another area, you can turn this feature off to erase previously edited area codes. -
Page 30: Intercom Features
Intercom Features Intercom Intercom calls can be made between a handset and the base unit (and between 2 handsets, KX-TG5439 only). Note: L If you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L If you receive a phone call while talking on the intercom, you will hear 2 tones (page 35). -
Page 31: For Kx-Tg5439 Users
For KX-TG5439 users Call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L To confirm the handset’s extension number ([1] or [2]), place the handset on the base unit or charger. -
Page 32: Transferring A Call (Kx-Tg5439 Only)
Intercom Features Transferring a call (KX- TG5439 only) Outside calls can be transferred from one handset to the other. During an outside call, press {INTERCOM}. L The call will be put on hold. To page the other handset, press {handset[1]} or {handset[2]}. Wait for the paged party to answer. -
Page 33: Programmable Settings
Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. -
Page 34: Ringer Settings
Programmable Settings *1 Can be used to activate Caller IQ. See the leaflet included with this unit for more information. *2 “Activate CIQ?” is displayed if you have not subscribed to openLCR service. “Turn CIQ on?” is displayed when Caller IQ is turned off. See the leaflet included with this unit for more information. -
Page 35: Handset Ringer Tone
Handset ringer tone You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Scroll to “Ringer tone”... -
Page 36: Call Options
Programmable Settings Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. -
Page 37: Voice Enhancer
Voice enhancer You can turn the voice enhancer feature on or off. The default setting is OFF. Press {MENU}. Scroll to “Voice enhancer” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select “On” or “Off”. Press {Save}, then press {OFF}. -
Page 38: Telephone Settings
Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. Flash time The flash time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms” (default). -
Page 39: Other Options
Other options Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. The default setting is ON. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Key tone”... -
Page 40: Time Adjustment
Press {MENU}. Scroll to “Customer support” by pressing {V} or {^}, then press {>}. L “www.panasonic.com/support” will be displayed. Press {OFF}. For assistance, please call 1-800-211-PANA (7262). -
Page 41: Programming Via Direct Commands
Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. - Page 42 Programmable Settings Feature Caller ID number auto edit Set dial mode Set flash time Set line mode Ring count Recording time Remote code Change language Message alert Time adjustment Handset registration *1 KX-TG5439 only Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}.
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Page 43: Answering System Features
Answering system The unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 47. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. -
Page 44: Erasing Your Greeting Message
Answering System Features Note: L If the greeting message is less than 1 second long, the unit beeps 6 times and announces, “Your greeting was not recorded. Record your greeting again.” To play back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting... -
Page 45: Listening To Messages
Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indicator on the handset will flash slowly if the message alert feature is turned on (page 51). The base unit display will show the number of messages (old and new) recorded by the answering system. -
Page 46: Listening To Messages Using The Handset
Answering System Features Note: L Caller information for the erased messages will remain in the caller list. Listening to messages using the handset When new messages have been recorded, “New message” is displayed. Press {MENU}. Press {Select} at “Message play”. L The unit will announce the number of new messages, and will play back the new messages. -
Page 47: Memory Capacity
Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to a message. Press {Call} during playback. Note: L To edit the number before calling back, press {Edit} repeatedly to select the desired format (page 28), then press {Call}, {C}, or {s}. -
Page 48: Remote Operation
Answering System Features Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. -
Page 49: Answering System Settings
*1 If pushed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. -
Page 50: Ring Count
Answering System Features Ring count You can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “Toll saver”. “Toll saver”: The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring when there are no new messages. -
Page 51: Message Alert
Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded (page 45). The default setting is OFF. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Message alert”... -
Page 52: Useful Information
The base unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. - Page 53 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
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Page 54: Charger Unit (Kx-Tg5439 Only)
Useful Information Charger unit (KX-TG5439 only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure. For assistance, please call 1-800-211-PANA (7262). -
Page 55: Belt Clip
For assistance, please call 1-800-211-PANA (7262). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information. To connect an optional headset to the handset L Model shown is KX-TCA86. -
Page 56: Error Messages
Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Busy Error!! ---Incomplete--- Phonebook full No link to base. Move closer to base, try again. Phonebook full No items stored Please lift up and try again. -
Page 57: Troubleshooting
Register the handset again (page 39). L Confirm that the telephone line cord is connected (page L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. -
Page 58: Making/Answering Calls, Intercom
L Raise the base unit antennas. L Turn on the clarity booster feature (page 20). L If your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. -
Page 59: Phonebook
L If your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. -
Page 60: Answering System
Useful Information Problem The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. The display exits the caller list while searching. Answering system Problem I cannot listen to messages from a remote location. -
Page 61: Battery Charge
L This product is not designed to make calls in the event of a power failure. We recommend connecting a standard telephone to the same telephone line in the event that emergency calls need to be made during a power failure (page 9). -
Page 62: Important Information About Subscription Services
Voice Mail, and unlimited local/regional/long distance calls, please read the following: L To use the Voice Mail service provided by the telephone company rather than the unit’s answering system, turn off the answering system by pressing {ANSWER ON} on the base unit. -
Page 63: Fcc And Other Information
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). - Page 64 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
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Page 65: Openlcr Service For The Caller Iq Feature
L If you have any questions regarding the openLCR service, visit www.openLCR.com or call openLCR at 1-866-openLCR (1-866-673-6527). L NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR PANASONIC CORPORATION OF NORTH AMERICA IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. -
Page 66: Technical Information
Useful Information Technical information Base unit Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 75 mm x width 185 mm x depth 119 mm (2 " x 7 Mass (Weight): Approx. -
Page 67: Warranty
Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). - Page 68 Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of...
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Page 69: Customer Services
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 70: Index
H Handset locator: 30, 31 Headset, optional: 55 Hold: 19 Installation AC adaptor: 9 Base unit: 9 Charger unit: 9 Telephone line cord: 9 Intercom Call: 30 Paging: 30 Interrupt tone: 35 K Key tone: 39 L LCD contrast: 37... - Page 71 Redial list: 18 Registration: 39 Remote code: 49 Remote operation: 48 Ring count: 50 Ringer Tone: 35 Volume: 34 Ringer ID: 26 Ringer off: 18, 34 Rotary service, tone dialing: 21 S Safety instructions: 6 Soft keys: 15 SP-phone: 17 T Technical information: 66 Time adjustment: 40 Toll saver: 50...
- Page 72 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.