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Dell Inspiron 3700 Manual
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System Codes and Messages: Dell™ Inspiron™ 3700
System Reference
Error Messages
Your application programs, operating system, and the computer itself can identify
problems and alert you to them. When this occurs, a message may appear on the
computer's display or on an external monitor (if one is attached), or a flash code may be
emitted.
If an error message appears on the display or external monitor, make a note of the
message. For an explanation of the message and suggestions for correcting any errors,
see
Table
1. The messages are listed alphabetically.
NOTES: If the message is not listed in Table 1, see the documentation for
the application program that was running at the time the message
appeared and/or the operating system documentation for an explanation
of the message and a recommended action.
When Table 1 suggests that you run a Dell Diagnostics test, refer to
"Running the Dell Diagnostics" in Chapter 3 of the Reference and
Troubleshooting Guide for instructions. When Table 1 suggests that you
call Dell for technical assistance, refer to "Contacting Dell" in the system
Help for instructions. When Table 1 suggests that you enable or disable a
System Setup program option, refer to
Table
1. System Error Messages
Message
Auxiliary device
failure
Bad command or
file name
Cache disabled
due to failure
System Setup
Cause
The touch pad, track stick,
or external Personal
System/2 (PS/2) mouse
may be faulty.
The command you
entered does not exist or
is not in the pathname you
specified.
The primary cache internal
to the microprocessor has
failed.
Program.
Action
If you are using an external
mouse only, check the
connection for a loose or
improperly connected cable. If
the problem persists, enable the
Pointing Device option. For
information, see
"Page 2 Options
of the System Setup
the problem persists, call Dell for
technical assistance.
Make sure that you have typed
the command correctly, placed
spaces in the proper location,
and used the correct pathname.
Call Dell for technical assistance.
Program." If

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Summary of Contents for Dell Inspiron 3700

  • Page 1 When Table 1 suggests that you run a Dell Diagnostics test, refer to "Running the Dell Diagnostics" in Chapter 3 of the Reference and Troubleshooting Guide for instructions.
  • Page 2 A cable may be loose, or Run the Diskette tests in the Diskette drive 0 seek failure the system configuration Dell Diagnostics. If error is not information may not match corrected, have the cables the hardware checked by an authorized configuration.
  • Page 3 Reboot the computer. If the error size has changed recorded in NVRAM does appears on the display again, not match the memory call Dell for technical assistance. installed in the computer. An installed memory Reseat the memory modules Gate A20 failure module may be loose.
  • Page 4 A cable or connector may Run the PC-AT Compatible Keyboard clock line failure be loose, or the keyboard Keyboards test in the Dell may be faulty. Diagnostics. Keyboard A cable or connector may Reboot the computer, and avoid...
  • Page 5 No timer tick A chip on the system Run the System Board Devices interrupt board may be tests in the Dell Diagnostics. malfunctioning. Non-system disk The diskette in drive A or If you are trying to boot from the or disk error...
  • Page 6 (code 1-1-3) means that the computer was unable to read the data in nonvolatile random- access memory (NVRAM). This information is important to the Dell support staff if you need to call for technical assistance.
  • Page 7 Table 2. If you are unable to resolve the problem, use the Dell Diagnostics to identify a more serious cause. See "Running Dell Diagnostics" in Chapter 3 of the Reference and Troubleshooting Guide. If you are still unable to resolve the problem, call Dell for technical assistance. See Chapter 5, "Getting Help,"...
  • Page 8 Diagnostics. 3-4-1 Display initialization Run the VESA/VGA Interface tests in the Dell failure. Diagnostics. 3-4-2 Display retrace test failure. Run the VESA/VGA Interface tests in the Dell Diagnostics. 4-2-1 No timer tick. Call Dell for technical assistance. 4-2-2 Shutdown failure.