Page 2
USER MANUAL SM-R324 Printed in Korea GH68-47608B Rev. 1.1 English (CA). 03/2017 R324_UG_CA_ENG.indb 3 3/10/2017 11:50:08 AM...
Page 3
About the Gear VR The Samsung Gear VR allows you to enjoy 2D, 3D, and 360-degree content by connecting it with your mobile device. You can also view webpages and your own 360-degree images or videos. Connect other devices, such as controllers (included), game controllers, headsets, or Bluetooth headsets (sold separately), with the mobile device for a more immersive experience.
Table of Contents Read me first Basics 47 Using the Gear VR's touchpad Getting started 49 Using the controller Package contents 52 Moving the pointer or the Device layout screen 17 Connecting the mobile 53 Selecting items device and wearing the Gear 53 Using the Universal menu 56 Downloading apps and 32 Preparing the controller for...
Page 5
Table of Contents Viewing content 59 Viewing content on the Oculus Home screen 63 Viewing content on the mobile device 66 Viewing online content Health and safety warnings Safety information Appendix 88 Troubleshooting R324_UG_CA_ENG.indb 4 3/10/2017 11:50:09 AM...
Read me first • Please read this manual before using the Samsung Gear VR (also referred to as Gear VR) to ensure safe and proper use. • To prevent injury or damage to your devices, read the health and safety warnings and information before using the Gear VR.
Page 7
Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information R324_UG_CA_ENG.indb 6 3/10/2017 11:50:09 AM...
• Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. R324_UG_CA_ENG.indb 7 3/10/2017 11:50:09 AM...
Getting started Device layout Gear VR Focus adjustment Back key wheel Home key Front cover Touchpad Volume key Touchpad and keys Function • Tap to select an item. You can move to the next or previous item by swiping forwards or Touchpad backwards.
Page 10
Getting started Touchpad and keys Function • Press to return to the Oculus Home Home screen. • Press to return to the previous screen. • Press and hold to open the Back Universal menu. You can view the status of the Gear VR and configure settings.
Page 11
Getting started Main strap loop Top strap loop Device holder Main strap loop (left) Multipurpose jack (USB Device holder Type-C) (right) Proximity sensor Foam cushioning Lenses R324_UG_CA_ENG.indb 10 3/10/2017 11:50:09 AM...
Page 12
• You can charge your mobile device by connecting a charger to the Gear VR's multipurpose jack. Use only Samsung-approved chargers. Unapproved chargers can cause the mobile device's battery to explode or damage your devices. −...
Page 13
Getting started − If you use the Gear VR while the charger is connected to the Gear VR's multipurpose jack, it is powered by the charger and does not use the mobile device's battery. When you use content that has high power demand (more than 1 A) while the charger is connected, the Gear VR uses two power sources.
Page 14
Getting started Controller You can connect the controller to a mobile device connected with a Gear VR via Bluetooth. Control various Gear VR features with the controller keys and touchpad. Home key Touchpad Volume key Trigger Indicator light Back key Wrist strap connection hole Battery cover...
Page 15
Getting started Touchpad and keys Function • Tap to select an item. You can move to the next or previous item Touchpad by swiping forwards or backwards. For more information, refer to Using the controller. (p. 49) When the controller is not connected with a Gear VR: •...
Page 16
Getting started Touchpad and keys Function • Press to return to the previous screen. • Press and hold to open the Back Universal menu. You can view the status of the Gear VR and configure settings. • Press to adjust the Gear VR Volume volume.
Page 17
Getting started Indicator light Colour Status • Flashes red, green, and The controller is in Bluetooth blue pairing mode. • Flashes blue three times Bluetooth is connected. • Flashes blue one time Sleep mode is deactivated. R324_UG_CA_ENG.indb 16 3/10/2017 11:50:09 AM...
Getting started Connecting the mobile device and wearing the Gear VR • Do not put on the Gear VR when you are wearing glasses. Doing so may cause facial injuries. If you need corrective lenses, it is recommended that you wear contact lenses when using the Gear VR.
Page 19
Getting started • The foam cushioning may get dirty if your face is sweating while you are wearing the Gear VR. Do not try to wash the foam cushioning. Remove the polluted foam cushioning from the Gear VR and attach a new one. •...
Page 20
Getting started Connecting straps Insert the ends of the straps through the strap loops on the Gear VR and use the velcro to fasten each end. R324_UG_CA_ENG.indb 19 3/10/2017 11:50:10 AM...
Page 21
Getting started Pull the device holder (right) to the right ( ) then remove the front cover ( R324_UG_CA_ENG.indb 20 3/10/2017 11:50:10 AM...
Page 22
Getting started Removing straps Remove the top strap by pulling its loop towards the foam cushioning. Then, remove the main strap from the Gear VR. R324_UG_CA_ENG.indb 21 3/10/2017 11:50:10 AM...
Page 23
Getting started Replacing the device holder The USB Type-C device holder is attached to the Gear VR by default. If your mobile device's multipurpose jack is USB Type-C, you can connect the mobile device to the Gear VR. If your mobile device's multipurpose jack is Micro USB, replace the device holder with the Micro USB device holder before connecting your mobile device to the Gear VR.
Page 24
Getting started Slide the lock switch to the position and remove the device holder from the Gear VR. Lock switch R324_UG_CA_ENG.indb 23 3/10/2017 11:50:10 AM...
Page 25
Getting started Select another device holder. While the lock switch is in the position, slide the device holder into the holder slot. Then, lock the holder by sliding the lock switch to the position. R324_UG_CA_ENG.indb 24 3/10/2017 11:50:10 AM...
Page 26
Getting started • Do not slide the device holder into the holder slot while the lock switch is in the position. This may damage the lock switch's latch. • Ensure that you lock the device holder by sliding the lock switch to the position.
Page 27
Getting started Connecting the mobile device Pull the device holder (right) to the right thoroughly ( ). Then, push the device holder (left) gently ( ) and slide it to position A or B ( ) depending on the size of the mobile device's screen you want to use.
Page 28
Getting started While the mobile device is on, connect it to the connector on the device holder ( The mobile device will emit a sound when it is connected to the Gear VR properly. Insert the mobile device into the centre of the Gear VR and gently push the mobile device until it locks into place ( ).
Page 29
Getting started • Do not forcefully insert the connector into the mobile device. Doing so may damage the connector. • Do not twist or bend the Gear VR’s connector when you connect or disconnect the mobile device. Doing so may damage the connector.
Page 30
Getting started If the sound is not emitted when you insert the Gear VR's connector into the mobile device, the Gear VR may not have recognized it. Unlock the mobile device's screen before using the Gear VR. Wearing the Gear VR Place the Gear VR on your head and adjust the length of the top strap and the main strap.
Page 31
Getting started Do not walk or drive while wearing the Gear VR. Always be aware of your surroundings while using the Gear VR to avoid injuring yourself or others. • Wear the Gear VR properly. If you wear the Gear VR tilted to one side, it may cause discomfort.
Page 32
Getting started Separating the devices Separate the mobile device from the Gear VR when you finish using Pull the device holder (right) to the right ( ), and remove the mobile device ( Replace the front cover when you finish using the Gear VR. R324_UG_CA_ENG.indb 31 3/10/2017 11:50:10 AM...
Getting started Preparing the controller for use Connecting the wrist strap When you connect the wrist strap to your controller, you can use the controller safely without dropping it. While pressing on the backside of the controller, slide the battery cover in the direction shown below to open it. Do not bend or twist the battery cover excessively.
Page 34
Getting started Insert the wrist strap loop into the wrist strap connection hole and attach it to the hook to secure it. Installing the batteries Insert batteries with the positive and negative terminals properly aligned with the + and - symbols on the controller. R324_UG_CA_ENG.indb 33 3/10/2017 11:50:11 AM...
Page 35
Getting started Place the battery cover on the controller and slide the battery cover back until it clicks back into place. • If the indicator light flashes red while using the controller, replace the batteries. • Do not recharge the provided batteries (AAA batteries). R324_UG_CA_ENG.indb 34 3/10/2017 11:50:11 AM...
Page 36
Getting started Using the controller holder You can attach the controller holder to the Gear VR's main strap to store your controller when not using it. Thread the Gear VR's main strap through the controller holder. R324_UG_CA_ENG.indb 35 3/10/2017 11:50:11 AM...
Page 37
Getting started Put your controller in the controller holder to store it. Insert the controller into the controller holder properly. If it is not securely inserted, the controller may accidentally separate from the controller and become damaged. If you do not use the controller for an extended period, store the controller after removing the batteries.
Getting started Installing the Gear VR app (Oculus) and connecting the controller To use the Gear VR, you must manually install the Gear VR app (Oculus). Also, connect the controller to your mobile device before controlling the Gear VR. When you connect the mobile device to the Gear VR for the first time, the Gear VR app (Oculus) installation and controller connection will start automatically.
Page 39
Getting started On the Gear VR app (Oculus) installation screen, tap START. Read and agree to the health and safety warnings, and the terms and conditions in the End User Licence Agreement (EULA), and then tap NEXT. Tap INSTALL to install the default VR apps. Tap Start.
Page 40
Getting started Tap Add Payment Method to register your card for making payments when you download paid VR apps or games from the Oculus Store. Follow the on-screen instructions to connect the controller and choose the hand you will use the controller with. •...
Page 41
Getting started Reconnect your mobile device to the Gear VR and place the Gear VR on your head. When you sign in to your Oculus account, a tutorial will start. After viewing the tutorial, the Oculus Home screen will appear. Control the Gear VR with the controller's keys and touchpad.
Page 42
Getting started Connecting the controller with the Gear VR app (Oculus) Press and hold the controller's Home key to enter Bluetooth pairing mode. The indicator light will flash red, green, and blue. On the Gear VR app (Oculus), tap and select the controller menu to connect the controller.
Page 43
Getting started Connecting the controller via Bluetooth You can connect the controller via Bluetooth only on mobile devices running Android 6.0 or higher. If you cannot connect the controller via Bluetooth, connect it with the Gear VR app (Oculus). Press and hold the controller's Home key to enter Bluetooth pairing mode.
Page 44
Getting started The indicator light will flash blue three times. The PIN for the controller is the four-digit number in parenthesis displayed on the other device’s Bluetooth settings screen. The number differs depending on the controller. Reconnect your mobile device to the Gear VR and place the Gear VR on your head.
Page 45
Bluetooth menu on the mobile device to pair the devices again. • If your controller is not functioning properly, take it and the Gear VR to a Samsung Service Centre. R324_UG_CA_ENG.indb 44 3/10/2017 11:50:11 AM...
Page 46
Getting started Notices for using Bluetooth Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to various devices over short distances. It can connect and exchange data with other Bluetooth enabled devices, such as mobile devices, computers, printers, and other digital home appliances, without connecting via cables.
Page 47
Getting started • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your controller. • Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes).
Basics Using the Gear VR's touchpad The touchpad is located under the Back key and the Home key. Use the touchpad to select items or to control the Gear VR. To avoid damaging the Gear VR's touchpad, do not tap it with anything sharp.
Page 49
Basics Swiping forwards or backwards • Move to the next or previous item. • Scroll right or left on a list. • Reject an incoming call. Swiping upwards or downwards • Scroll up or down on a webpage or list. •...
Basics Using the controller Control the Gear VR by moving your wrist in any direction to move the pointer and use the touchpad to select items. To avoid damaging the controller's touchpad, do not tap it with anything sharp. • To use the controller, connect it to your mobile device.
Page 51
Basics Moving • Move your wrist to move the pointer left, right, up, and down on the screen. Swiping forwards or backwards • Move to the next or previous item. • Scroll right or left on a list. • Reject an incoming call. R324_UG_CA_ENG.indb 50 3/10/2017 11:50:11 AM...
Page 52
Basics Swiping upwards or downwards • Scroll up or down on a webpage or list. • While viewing an image, enlarge or reduce its size. Some apps may not allow you to use the swipe function. Using the trigger • Press to select an item or use it as a trigger when playing certain games.
Basics Moving the pointer or the screen The Gear VR recognizes your head movements. Move your head in any direction to move the pointer or the screen. To control the Gear VR with your controller, move your wrist in any direction to move the pointer.
Basics Selecting items You can select items or apps by moving your head or the controller and then tapping the touchpad. Move the pointer to the item you want. When the border of the item is highlighted, tap the Gear VR's touchpad or the controller's touchpad to select it.
Page 55
Basics • : Return to the Oculus Home screen. • : View your Oculus account profile. • : View your friends list and check the friend request. You can invite your friends to the party room and play games and watch videos together.
Page 56
Basics − : Align the screen with the current direction you are facing. − : Choose the hand you will use the controller with. − : Set the Gear VR to turn pop-up messages on or off for incoming calls and notifications. −...
Basics Downloading apps and content Launch the Oculus Store app and download various apps and content, such as 360-degree videos or photos. Downloading from the Oculus Home screen On the Oculus Home screen, select Store. Select the app or content you want to download.
Basics Viewing notifications received on the mobile device Viewing caller information or rejecting calls If you receive a call while you are using the Gear VR, a pop-up message is displayed on the screen. You can view the caller information or reject the call. To answer a call, separate the mobile device from the Gear VR and answer the call on the mobile device.
Page 59
Basics The Gear VR blocks pop-up messages for incoming calls when you block pop-up messages for incoming calls or other notifications. You can turn on pop-up messages in the Universal menu. (p. 55) Viewing notifications While using the Gear VR, you can check general notifications, such as events, messages, and alarms.
Viewing content Viewing content on the Oculus Home screen Oculus Home screen When you connect your mobile device to the Gear VR and wear the Gear VR, you will see the Oculus Home screen. On the Oculus Home screen, select an app or content to view various 2D, 3D, or 360-degree content.
Page 61
Viewing content Friends list Recent apps Recommendations The Oculus Home screen may appear differently depending on the Oculus service. Library View the content and apps you downloaded from the Oculus Store. On the Oculus Home screen, select Library. Move to the content or app you want to use and select it.
Page 62
Viewing content Oculus Video Enjoy various videos and 3D movies in your own virtual movie theatre. You can also view 360-degree videos, as well as 2D or 3D videos, saved in your mobile device. If the video app is not installed as a default app, download it from the Oculus Store.
Page 63
Viewing content Oculus 360 photos View recommended 360-degree images, 3D art images, and other various images. You can also view 360-degree images saved in your mobile device. If the 360 photos app is not installed as a default app, download it from the Oculus Store.
360-degree content captured by 360 cameras, such as the Gear 360. If the Samsung Gallery app is not installed as a default app, download it from the Oculus Store. On the Oculus Home screen, select Library → Samsung Gallery.
Page 65
• : Select whether to display subtitles. • : Select whether to display the background image of Samsung Gallery while watching the video. Viewing images Select an image. Swipe backwards or forwards on the Gear VR's touchpad or swipe to the left or right on the controller's touchpad to view the previous or next image.
Page 66
2D: View 2D images. − 360: View 360-degree images. − Panorama: View panorama images. • : Rotate the image. • : Select whether to display the background image of Samsung Gallery while viewing the image. R324_UG_CA_ENG.indb 65 3/10/2017 11:50:13 AM...
Viewing content Viewing online content Using the Samsung Internet app, you can view Internet content and videos on webpages. Download the Samsung Internet app from the Oculus Store and launch the app to view online content. R324_UG_CA_ENG.indb 66 3/10/2017 11:50:13 AM...
Health and safety warnings • These health & safety warnings are periodically updated for accuracy and completeness. Check oculus.com/warnings for the latest version. HEALTH & SAFETY WARNINGS: To reduce the risk of personal injury, discomfort or property damage, please ensure that all users of the Gear VR read the warnings below carefully before using the Gear VR.
Page 69
Health and safety warnings • Your Gear VR is not designed for use with any ineligible device, accessory and/or software. Use of an ineligible device, accessory and/or software may result in injury to you or others, and may cause performance issues or damage to your system and related services.
Page 70
Health and safety warnings Seizures Some people (about 1 in 4000) may have severe dizziness, seizures, epileptic seizures or blackouts triggered by light flashes or patterns, and this may occur while they are watching TV, playing video games or experiencing virtual reality, even if they have never had a seizure or blackout before or have no history of seizures or epilepsy.
Page 71
Health and safety warnings Children The Gear VR should not be used by children under the age of 13, as young children are in a critical period in visual development. Adults should monitor children (age 13 and older) who are using or have used the Gear VR for any of the symptoms described below, and should limit the time children spend using the Gear VR and ensure they take breaks during use.
Page 72
Health and safety warnings General Precautions To reduce the risk of injury or discomfort you should always follow these instructions and observe these precautions while using the Gear VR. • Use Only In A Safe Environment: The Gear VR produces an immersive virtual reality experience that distracts you from and completely blocks your view of your actual surroundings.
Page 73
Health and safety warnings − Take special care to ensure that you are not near other people, objects, stairs, balconies, open doorways, windows, furniture, open flames, ceiling fans or light fixtures or other items that you can bump into or knock down when using— or immediately after using—the Gear VR.
Page 74
Health and safety warnings • Ease into the use of the Gear VR to allow your body to adjust; use for only a few minutes at a time at first, and only increase the amount of time using the Gear VR gradually as you grow accustomed to virtual reality.
Page 75
Health and safety warnings • Listening to sound at high volumes can cause irreparable damage to your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Due to the immersive nature of the virtual reality experience, do not use the Gear VR with the sound at a high volume so that you can maintain awareness of your surroundings and reduce the risk of hearing...
Page 76
Health and safety warnings • Just as with the symptoms people can experience after they disembark a cruise ship, symptoms of virtual reality exposure can persist and become more apparent hours after use. These post-use symptoms can include the symptoms above, as well as excessive drowsiness and decreased ability to multi-task.
Page 77
Health and safety warnings • Do not use the Gear VR until all symptoms have completely subsided for several hours. Make sure you have properly configured the Gear VR before resuming use. • Be mindful of the type of content that you were using prior to the onset of any symptoms because you may be more prone to symptoms based upon the content being used.
Page 78
Health and safety warnings Interference with Medical Devices The Gear VR contains magnets and can emit radio waves. These can affect the operation of nearby electronics, including cardiac pacemakers, hearing aids and defibrillators. If you have a pacemaker or other implanted medical device, do not use the Gear VR without first consulting your doctor or the manufacturer of your medical device.
Page 79
Health and safety warnings Batteries • CHOKING HAZARD. The controllers are not toys. They contain batteries, which are small parts. Keep away from children under three. • DO NOT INGEST ANY BATTERY. CHEMICAL BURN HAZARD. • If a battery is swallowed, it can cause severe internal burns and potential perforation of the esophagus in just two hours and can lead to death.
Page 80
Health and safety warnings • Do not allow conductive materials to touch the battery terminals on the devices. Keep batteries dry and avoid water intrusion. • Do not disassemble, pierce, or attempt to modify batteries. Electrical Shock To reduce risk of electric shock: •...
Page 81
Health and safety warnings Damaged or Broken Device • Do not use your device if any part is broken or damaged. • Do not attempt to repair any part of your device yourself. Repairs should only be made by an authorized servicer. Contagious Conditions To avoid transferring contagious conditions (like pink eye), do not share the Gear VR with persons with contagious conditions,...
Page 82
Health and safety warnings Skin Irritation The Gear VR is worn next to your skin and scalp. Stop using the Gear VR if you notice swelling, itchiness, or other irritation. If symptoms persist, contact a doctor. To avoid damage to the Gear VR •...
Safety information To prevent injury to yourself and others or damage to your device, read the safety information about your device before using it. Use the device for its intended purpose only. Do not drop or cause an impact to the charger or the device.
Page 84
Safety information Do not bite or suck the device. Children or animals can choke on small parts. Do not insert the device or supplied accessories into the eyes, ears, or mouth. Doing so may cause suffocation or serious injuries. Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the device or cause it to malfunction.
Page 85
Safety information The device can be used in locations with an ambient temperature of 0 °C to 35 °C. You can store the device at an ambient temperature of -20 °C to 50 °C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery’s lifespan.
Page 86
Do not use the device if it is cracked or broken. Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. R324_UG_CA_ENG.indb 85 3/10/2017 11:50:13 AM...
Page 87
Safety information Use manufacturer-approved batteries, chargers, accessories, and supplies. Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung. Do not disassemble, modify, or repair your device. Any changes or modifications to your device can void your manufacturer’s warranty.
Page 88
Correct disposal of this product Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories, and other unwanted electronics, in accordance with local regulations and through an approved recycler.
Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. If the tips below do not solve the problem, contact a Samsung Service Centre. The Oculus Home screen does not appear when the mobile device is connected to the Gear VR •...
Page 90
Appendix The mobile device is hot to the touch When using apps that require a higher amount of power than normal or when using apps on your device for an extended period, the mobile device may feel hot to the touch. When the Gear VR detects a high temperature, a message appears on the screen warning you to stop wearing the Gear VR and to wait for it to cool down.
Page 91
Appendix The screen is out of focus • Ensure that the Gear VR is correctly placed on your face. • Rotate the Focus adjustment wheel until the screen looks clear. The screen shifts to the left or right Ensure that the device holder (left) is in the correct position. Reconnect your mobile device after sliding the device holder (left) to position A or B according to the size of your mobile device's screen.
Page 92
Ensure that the battery of the Bluetooth device that you are connecting to is fully charged. • If your controller is not functioning properly, take it and the Gear VR to a Samsung Service Centre. R324_UG_CA_ENG.indb 91 3/10/2017 11:50:13 AM...
Page 93
Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.