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Software Update
Using the software update function, the cooktop's
software can be updated (e.g. for the purpose of
optimization, troubleshooting or security updates). To use
the app, you must first register as a Home Connect user,
install the app on your mobile device and connect to the
Home Connect server.
The Home Connect app will tell you when a software
update is available. You can start the software update via
the app or the cooktop. To do this, refer to the
instructions on the display.
Once the update has been successfully downloaded, you
can install it via the Home Connect app if you are
connected to your local area network.
The Home Connect app will notify you when the update
has been successfully installed.
Notes
You can continue to use the cooktop as normal while
▯
updates are downloading.
Depending on your personal settings in the app,
▯
software updates can also be set to download
automatically.
We recommend that you install security updates as
▯
soon as possible.
Remote diagnostics
If a fault occurs, Customer Support can use remote
diagnostics to access your appliance.
Contact Customer Support, make sure that your
appliance is connected to the Home Connect server and
check whether the remote diagnostics service is
available in your country.
Note: For more information and to check whether the
remote diagnostics service is available in your country,
please visit the Help & Support area of the Home
Connect website for your country: www.home-
connect.com
Information on Data Protection
When your appliance is connected to a WLAN network
that is connected to the Internet for the first time, your
appliance transmits the following categories of data to
the Home Connect server (initial registration):
Unique appliance identification (consisting of
▯
appliance codes as well as the MAC address of the
installed Wi-Fi communication module).
Security certificate of the Wi-Fi communication module
▯
(to ensure a secure data connection).
The current software and hardware version of your
▯
appliance.
Status of any previous resetting to factory settings.
▯
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be
used only in conjunction with the Home Connect app.
Information on data protection can be accessed in the
Home Connect app.
24
Wi-Fi
Module
®
FCC/IC Statements
Model: COM2
FCC ID: 2AHES-COM2
IC ID: 21152-COM2
The Home Connect module is a communication device
designed to provide communication between appliances
and smart devices.
This module is integrated at the factory, under direct
control of BSH Home Appliances Corporation, and is not
user servicable or upgradable. At least 7
separation distance should be maintained from device to
user.
FCC COMPLIANCE STATEMENT
CAUTION
9
Changes or modifications not expressly approved
could void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules.
Operation to the following two conditions:
This device may not cause harmful interference, and
1.
This device must accept any interference received,
2.
including interference that may cause undesired
operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license-
exempt RSS standard(s).
Operation is subject to the following two conditions:
This device may not cause interference, and
1.
This device must accept any interference, including
2.
interference that may cause undesired operation of the
device.
/
inch (20 cm)
7
8
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