Page 1 GP-4000 GP-2000 GP-540 GP-520 Online Manual English...
Page 2: Table Of Contents
Contents Using This Online Manual..........19 Trademarks and Licenses.
Page 3 Types of Paper..............80 Paper Sizes.
Page 4 Removing Printed Paper from the Roll Unit..........177 Changing Printer's Setting.
Page 5 Receiving Printer Status by E-mail........... . 272 Migrating Printer's Setting.
Page 6 Color Management..........340 Color Calibration.
Page 7 Preparing to Transfer the Printer............419 Reinstalling the Printer.
Page 8 Interpreting the ICC Profile..........502 Adjusting Brightness.
Page 9 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List......612 Before Installing the Printer Driver.
Page 10 Saving Print Jobs in Personal Job Boxes..........620 Priority Printing.
Page 11 Paper Source Does Not Switch When Roll Paper Is Used Up....... Roll Paper Remains/Lacks under Quantity Management.
Page 12 Cannot Print over Network..........734 Cannot Connect Printer to Network.
Page 13 1019..............781 1021.
Page 14 1327..............814 1328.
Page 15 1753..............847 1756.
Page 16 3352..............880 3414.
Page 17 4909..............913 4910.
Page 18 6900..............947 6901.
Page 19: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 20: Trademarks And Licenses
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 21 NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 22 source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."...
Page 23 of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file.
Page 24 PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) ----- Copyright (c) 2001-2003, Networks Associates Technology, Inc All rights reserved.
Page 25 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) ----- Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A.
Page 26 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 27 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names may not be used to endorse or promote products derived from this software without specific prior written permission.
Page 28 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 29 DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS...
Page 30 Written by Joel Sherrill <joel@OARcorp.com>. COPYRIGHT (c) 1989-2000. On-Line Applications Research Corporation (OAR). Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software.
Page 31 ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 32 `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.
Page 33 Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.
Page 34 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: - Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 35 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 36 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 37 rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
Page 38 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Page 39: Basic Operation
Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing...
Page 40: Printer Parts
Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Optional accessories Stand Stand Parts Roll Unit Parts of the Roll Unit Roll Holder Set...
Page 41: Printer Parts
Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel...
Page 42: Front
Front (A) Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") (B) Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. (C) Roll holder Slot Slide the Roll Holder into this slot.
Page 43 (K) Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") (L) Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).")
Page 44: Back
Back • GP-4000 / GP-540 • • GP-2000 / GP-520 • (A) Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. (B) USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections.
Page 45 (C) Wired LAN Connector Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. (D) Power Cord Connector Connect the power cord to this connector. (E) Roll Unit Power Supply Inlet Connect the connection cord for the roll unit.
Page 46: Top Cover (Inside)
Top Cover (Inside) (A) Top Cover Roller Prevents paper from rising when ejected. (B) Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. (C) Cutter Blade A round-bladed cutter for automatic paper cutting. (D) Paper Alignment Line Align paper with this line when loading it.
Page 47: Carriage
Carriage (A) Print Head Locking Cover Secures the print head. (B) Print Head The print head is equipped with ink nozzles. The carriage serves a key role in printing. (C) Print Head Lock Lever Lock print head locking cover.
Page 48: Ink Tank Cover (Inside)
Ink Tank Cover (Inside) Left Side Right Side The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. (A) Ink Color Label Load an ink tank that matches the color and name on this label. (B) Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened.
Page 49: Operation Panel
Operation Panel A: ON button / ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. B: Load button Loads the paper when it is set or replaced. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
Page 50 • Lit (orange) • A warning message is displayed. • Flashing (orange) • An error message is displayed. • Off • There are no active print jobs, warnings, or errors. Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen.
Page 51: Optional Accessories
Optional accessories Stand Stand Parts Roll Unit Parts of the Roll Unit Roll Holder Set...
Page 52: Stand
Stand The following Stand can be used with the printer. • GP-2000 / GP-520 : Printer Stand SD-21 • The GP-4000 and GP-540 models come with the stand included. For more information on the main parts of the stand, see "Stand Parts".
Page 53: Stand Parts
Stand Parts (A) Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. (B) Basket Catches the ejected printed documents. (See "Parts of the Basket.") (C) Locking Caster A locking caster that, when the lock is in the ON position, immobilizes the printer. When moving the stand, be sure to set the locking caster lock to the OFF position to release the lock.
Page 54 By changing the length and the angle, you can make the basket suitable for various conditions. (C) Basket A cloth tray that catches ejected documents. (D) White Tag Marks indicating basket attachment orientation. (E) Basket Rewind Button Press this button when rewinding the basket after it has been wound on the basket rod (tag side). (F) Basket Rod (cord side) Secures the cloth basket on the rod holder.
Page 55: Roll Unit
Roll Unit The roll unit functions as a feed device that can accommodate an additional roll for a total of two rolls on the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. You can use the following roll unit with this printer.
Page 56: Parts Of The Roll Unit
Parts of the Roll Unit (A) Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. (B) Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. (C) Auto Take-up Lamp Lights up when the paper is being taken up.
Page 57 (M) Roll Holder Load the roll on this holder. (N) Holder Stopper This part secures the roll paper on the Roll Holder.
Page 58: Roll Holder Set
Roll Holder Set Load roll paper on the roll holder and then load the holder in the printer. You can use the roll holder with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-inch paper core attachment.
Page 59: Printing Procedure
Printing procedure Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS...
Page 60: Turning The Printer On And Off
1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. When startup is finished, ON button lights up, and printer enters standby mode.
Page 61 The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open • Close the top cover. • The ink tank cover is open • Close the ink tank cover. • The print head is not installed •...
Page 62 If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2.
Page 63: Loading And Printing On Rolls
Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see •...
Page 64 3. Load roll paper in printer or roll unit. (See "Loading the Upper Roll on the Printer.") (See "Loading the Lower Roll on the Roll Unit (Option).") 4. Select the type of paper. (See "Changing the Type of Paper.") Note •...
Page 65: Loading And Printing On Sheets
Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see •...
Page 66 4. Send the print job. Printing in Windows Printing from macOS Start printing.
Page 67: Printing In Windows
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions.
Page 68 You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window"...
Page 69: Printing From Macos
Printing from macOS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print &...
Page 70: Canceling Print Jobs
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS...
Page 71: Canceling Print Jobs From The Control Panel
Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. •...
Page 72: Canceling Print Jobs From Windows
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed.
Page 73 Note • The screen may differ slightly depending on the model you are using. •...
Page 74: Canceling Print Jobs From Macos
Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After • transmission, jobs are not displayed even during printing.
Page 75: Pausing Printing
Pausing Printing Pausing Printing...
Page 76: Pausing Printing
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. In this state, all printing is not executed. To restore normal operation after pausing printing, set Pause printing to Disable.
Page 77: Handling And Use Of Paper
Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 78 Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode...
Page 79: Paper
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 80: Types Of Paper
• Method of Updating Supported Paper • Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...
Page 81: Paper Sizes
Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.7 inches (170 mm) or less • • Inner diameter of paper core: 2 or 3 inches • • Printing side out • Roll Paper Width GP-4000 / GP-540 : 44.02 in.
Page 82 Minimum Paper Length 8.00 in. (203.2 mm) Maximum Printable Length 5.2 feet (1.6 m) Thickness 3 mil (0.07 mm) to 31 mil (0.8 mm) Note • For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or • "Setting Paper Dimensions (Custom Size)"...
Page 83: Using Paper Other Than Genuine Paper And Feed Confirmed Paper
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
Page 84 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
Page 85 Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
Page 86: Updating Paper Information
Media Configuration Tool Guide Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded • automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.
Page 87: Handling Rolls
Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Remove Jammed Roll Paper...
Page 88: Loading Rolls On The Roll Holder
Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution •...
Page 89 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
Page 90 • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be • damaged. 4. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with holder stopper holes (B) and insert firmly. 5.
Page 91: Loading The Upper Roll On The Printer
Loading the Upper Roll on the Printer Follow these steps to load rolls in the printer. When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be •...
Page 92 After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a • message asking you whether or not to change paper is displayed. Tap Replace paper, remove the paper, and go to the next step.
Page 93 • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when • loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, •...
Page 94 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper • is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
Page 95 edge appears on platen, lower the release lever, and then proceed to the next step. However, if Paper retention settings is set to Release, automatic switching of the upper and lower rolls is not possible. 3. Lower output guide. 4. Close top cover. •...
Page 96 ◦ When selecting Use current media type in Media type selection method. ◦ A menu for selecting the media type appears on the touch screen. After 5 seconds, the media type will be selected with the fixed media kind. • When selecting Barcodes in Manage remaining roll amount and if the barcode is printed. •...
Page 97: Loading The Lower Roll On The Roll Unit (Option)
Loading the Lower Roll on the Roll Unit (Option) Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)). When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important •...
Page 98 Note • If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 2 (Lower), • a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. •...
Page 99 Caution • Be careful not to drop the roll and hurt yourself when loading it. • • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when • loading the roll paper. Important •...
Page 100 Important • If you do not change Roll Holder Lock switch to locked position, the roll paper cannot be fed • automatically. 5. Change feed flap switch on top of roll unit to feed icon position on the left. • When selecting Enable in Roll paper auto feed. •...
Page 101 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is • separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
Page 102 • When selecting Disable or Auto estimate in Manage remaining roll amount. • ◦ When selecting Manual or Auto with confirmation in Media type selection method. ◦ A menu for selecting the media type appears on the touch screen. Operate the touch screen and select the media type to be used.
Page 103 Note • If you have selected Auto with confirmation or Auto detect in the Media type selection • method and you are using the barcode to manage the remaining roll paper, the barcode is read first. If it fails to read the barcode, it will detect the media type from the estimated result and display the candidate.
Page 104: Changing The Type Of Paper
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Media type selection method to Use current media type, when you load paper, the media type selected before Use current media type was set is selected automatically, eliminating the need to set the media type.
Page 105 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where paper whose type you want to change is loaded. 3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer.
Page 106 Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may • cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default settings, Plain •...
Page 107 3. Tap Media type selection method. 4. Tap Use current media type. Note • The specified media type setting is updated in the following situations. • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job.
Page 108: Specifying The Paper Length
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See • "Keeping Track of the Amount of Roll Paper Left.") 1.
Page 109 4. Tap Length. 5. Enter roll paper length. Specify the roll length as follows. 1. Tap the gray numerical input field. 2. Tap the keypad appearing on the touch screen, enter the roll paper length, and then tap OK.
Page 110 3. Check the entered length and tap OK.
Page 111: Removing The Upper Roll From The Printer
Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired • position. (See "Specifying the Cutting Method for Rolls.") 1.
Page 112 6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see •...
Page 113 Note • To load new paper in the printer at this point, see • "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. • (See "Cleaning Inside the Top Cover.")
Page 114: Removing The Lower Roll From The Roll Unit (Option)
Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired •...
Page 115 6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot. Note • For instruction on removing the roll paper from the roll holder, see •...
Page 116 • To load new paper in the printer at this point, see • "Loading the Lower Roll on the Roll Unit (Option)."...
Page 117: Removing Rolls From The Roll Holder
Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. •...
Page 118 Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If • paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
Page 119: Feeding Roll Paper Manually
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. •...
Page 120: Keeping Track Of The Amount Of Roll Paper Left
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Printer settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
Page 121 Important • When selecting Enable in Roll paper auto feed, the screen for checking the length of the roll • paper is displayed for only 5 seconds. Note • The length of the roll paper to be displayed can be set in Roll length (change default). •...
Page 122 5. Tap Roll length (change default). 6. Set the length of the roll paper and tap OK. Managing by Estimating the Amount of Roll Paper Left When you set the Manage remaining roll amount to Auto estimate in Print settings of the home screen, the remaining amount of roll paper is estimated and displayed in the Operation panel.
Page 123: Specifying The Amount Of Extension For Borderless Printing
Specifying the Amount of Extension for Borderless Printing Borderless printing may leave margins on the left and right sides of the paper or soil the back of the paper. Adjusting the amount of extension may improve these problems. Each paper width is shown as being a recommended width for borderless printing ( Paper with recommended width ), or as having sufficient width for borderless printing ( Paper of sufficient width ).
Page 124 Specifying Amount of Extension for Paper of sufficient width. In case of Paper of sufficient width, the width of the original is set to be slightly smaller than the paper, and there are margins on the left and right. You can reduce the margins by increasing the amount of extension.
Page 125 Check the paper edge (A) of the 1st to 8th on the output pattern and select the number that has the appropriate amount of extension. Note • After setting, we recommend to perform borderless printing to check the margin status. •...
Page 126: Specifying The Ink Drying Time
Specifying the Ink Drying Time When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
Page 127 Pause between scans Print one scan on the page and then set the wait time for the next one scan to print. Pause between pages Print one page and then set the wait time for paper to be ejected. If you have the next page, when print it after the ink drying time has elapsed. Pause on last page take-up When you use a roll unit mode as a take-up, you set the wait time after you print the last page.
Page 128: Specifying The Cutting Method For Rolls
Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut • The roll is automatically cut by the cutter blade according to the printer driver settings. ◦ Printer Setting ◦ Roll Paper 1/Roll Paper 2 >...
Page 129 Paper cutting (to have the roll cut at your specified position) • • Select this when you want to cut the roll paper by operating the cutter blade using the touch screen after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver. Otherwise choose this option if you want to cut the roll edge after loading a roll.
Page 130 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
Page 131 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
Page 132 11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the print head) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. •...
Page 133 • When the detection of paper leading edge is set to Do not detect, printing will start at the • position at which the roll was set for the first printing after replacing a roll. Thus, the margin of the paper leading edge will enlarge. (See "Loading the Upper Roll on the Printer.")
Page 134 14. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. •...
Page 135: Cutting The Leading Edge Of Roll Paper Automatically
Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu.
Page 136 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. • 2. Tap 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6.
Page 137: Reducing Dust From Cutting Rolls
Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink.
Page 138 5. Tap Cut-dust reduction. 6. Tap ON.
Page 139: Automatically Switch Rolls
Automatically Switch Rolls By using the roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job.
Page 140: Handling Sheets
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time...
Page 141: Loading Sheets In The Printer
Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it. • • Load the paper straight. Loading paper askew will cause an error. (See "1317.") •...
Page 142 Note • If any paper has been advanced that will not be used, a message is shown requesting you to • remove it. Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important •...
Page 143 3. Place cut sheet with the print side up, insert in portrait orientation between platen (A) and paper retainer (B), and align paper's far edge using the following steps. 1. Load while aligning with right side paper alignment line (C). 2.
Page 144 • You can adjust the vacuum strength holding the paper against the platen when the release lever • is up. If it is difficult to load the paper, tap Suction on the touch screen and adjust the vacuum strength. You can adjust the vacuum strength to 5 levels. However, even if you increase the suction, it may not be sufficient to hold some types of paper against the platen well.
Page 145 • If a print job was received • Printing will start after paper feeding when you follow touch screen instruction. • If no print job was received • A menu for selecting the media type appears. Paper feeding will start when you select the media type of the loaded paper. Note •...
Page 146: Printing From A Desired Starting Point
Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. •...
Page 147 2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, lift the release lever.
Page 148 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
Page 149 5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded.
Page 150: Removing Sheets
Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. • 2. Tap area. 3. Tap Remove paper. 4.
Page 152: Basket
Basket Using the Basket Example Basket Configurations Storing the Basket...
Page 153: Using The Basket
Using the Basket By changing the following four items for the basket, you can use the basket in various ways to suit your application. • Length of basket arm • • Tilt of basket arm • • Attachment position of basket •...
Page 154 Important • When lengthening the basket arm, first return the basket to an unwound state while pressing the • basket rewind button on the right edge of the basket rod (tag side), and then make the change. Changing Tilt of basket arm You can change the tilt of the basket arm in three steps.
Page 155 Important • If you are changing the angle of the basket arm, make sure the thick part of the basket arm is pulled • out as far as possible. • When changing the angle of the basket arm, hold the thick part of the left/right basket arm, and adjust •...
Page 156 Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod • (A) are securely hooked onto the attachment parts. Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket.
Page 157 To lengthen, rotate the basket rod (tag side) in the opposite direction of the arrow while pressing the basket rewind button (A) on the right end of the basket rod (tag side). You can return the wound basket to its original position.
Page 158: Example Basket Configurations
Example Basket Configurations Various positions are possible for the basket that collects the printed materials. In this section, we present the following five positions as examples of using the basket. Switch the position of the basket to suit to the media type and the print job. Using Without roll unit (Position 1) Using With roll unit (Position 2) Printing on Large-Format or Easily Damaged Paper (Position 3)
Page 159 • If using the roll unit as a feed device and using the Position 1 basket, the ejected roll paper's cut • end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim edge first when loading the paper.
Page 160 Important • Always select Eject cut in Cutting mode when used in this position. If you select Automatic cut, the • printed materials may be damaged. (See "Specifying the Cutting Method for Rolls.") • Be extra careful when using paper that tends to curl or is damaged easily in this position. •...
Page 161 Important • Be extra careful when using paper that tends to curl or is damaged easily in this position. • • With some types of paper, the leading edge may curl or bend during ejection. In this case, straighten • out the paper.
Page 162: Storing The Basket
Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. If Changing Roll Paper or Using roll unit as Take-up Device Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up Device If replacing the roll paper or using the roll unit as a take-up device, store the basket.
Page 164: Roll Unit
Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit...
Page 165: Switching Roll Unit Modes
Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to •...
Page 166 Note • If you change the mode without cutting the roll paper with the printer's cutter, a screen • confirming whether or not the paper taken up has been cut appears after you tap ON. If the paper has not been cut, select No and cut the paper that has been taken up first. 3.
Page 167: Using The Roll Unit In Take-Up Mode
Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on •...
Page 168 • holder stopper Side • 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. • If you use a narrower paper core, use with a gap between the holder stopper and the paper. •...
Page 169 6. Change Roll Holder Lock switch on roll unit to release direction. 7. Hold flanges (A) so that holder stopper is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load.
Page 170 8. Change Roll Holder Lock switch on roll unit to lock direction. 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon.
Page 171 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction. Note • For the winding direction of the roll paper, you can select either outward winding to make the • printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll.
Page 172 ◦ Inward Winding ◦ Important • If winding with inward winding, you must pass the leading edge of the roll paper to the • back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core.
Page 173 Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of • the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a •...
Page 174 Important • If the roll holder lifts up, it may cause an error. • 7. To stabilize operations when starting taking up, advance roll paper with operation panel and wind roll paper approximately one revolution. (See "Feeding Roll Paper Manually.") 8.
Page 175 4. While making sure that roll paper is flat, secure left edge of roll paper to paper core with tape. ◦ Outward Winding ◦ ◦ Inward Winding ◦ Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of •...
Page 176 ◦ Inward Winding ◦ Important • If the roll holder lifts up, it may cause an error. • 7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction and press Auto Take-up/Pause button. The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead.
Page 177: Removing Printed Paper From The Roll Unit
Removing Printed Paper from the Roll Unit Note area when setting Take-up mode and setting • By tapping the paper settings display area and then • Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that.
Page 178 6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, • the paper may fall to the floor and become soiled. 7.
Page 179 10. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core.
Page 180: Changing Printer's Setting
Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication...
Page 181: Changing Settings From Operation Panel
Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print...
Page 182: Home Screen Menu Composition
Home Screen Menu Composition After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations Icons on Touch Screen A: Printer Information Display Area Displays the printer status, messages, and other information.
Page 183 Important • Take the following precautions when operating the touch screen. Otherwise, the touch screen may • malfunction or become damaged. Do not forcibly press the touch screen with your finger. Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip).
Page 184 Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen. Use this to move a menu or list while viewing it. Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area.
Page 185 Icons on Touch Screen While operating on the touch screen, some icons are displayed on the touch screen. (HOME) The HOME screen appears. (Back) Displays the screen before the current screen. Stop Cancels print jobs in progress and ends the ink drying period.
Page 186: Menu Structure
Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model and firmware version. • Ink information • This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now •...
Page 187 ON / OFF Wind up after cutting Enable / Disable Paper retention settings Release / Retain Use in take-up mode Use / Do not use Manual Replace paper Remove paper Paper settings Page size Type Advanced Buy paper Maintenance • •...
Page 188 Auto Manual Adjust feed length Print alignment pattern Change adjustment values -0.70% / -0.68% / ... / 0.68% / 0.70% Color calibration Auto adjust Enable/disable adjustment values Enable* / Disable Adjustment information Calibration guide settings Enable / Disable* Reset adjustment values Maintenance cartridge info Maintenance cartridge usage Replace...
Page 189 Job history Display job history Print job history Pause printing Enable / Disable* Delete all print jobs Print from USB flash drive • • Folder/file list Number of copies Preview Print settings Print from USB flash settings. The lower items of this menu are the same as the lower items of LAN settings •...
Page 190 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add.
Page 191 Connection Network name (SSID) Password Communication mode Channel Wi-Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length MAC address IPsec settings Printer name Bonjour service name Settings...
Page 192 IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address...
Page 193 Printer settings • • Test print Nozzle Check Status print Status print (administrator) Print LAN details Print the print settings Print advanced paper settings Print job history Print menu map Print the color chart Print settings Print head movable width setting Data width* / Maximum movable width / Paper width Prioritize paper size Enable / Disable*...
Page 194 Borderless / Bordered* Oversize Enable / Disable* Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Line &...
Page 195 Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Print from USB flash settings Print quality settings Color mode...
Page 196 Print centered ON / OFF* Cut to standard size ON / OFF* AirPrint print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / ICC pro- file (perceptual) / ICC profile (saturation) / ICC profile (relative) / ICC profile (absolute) / Monochrome / FL spot color Print resolution Standard* / Speed priority / Print priority...
Page 197 Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Line &...
Page 198 Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling...
Page 199 Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees...
Page 200 Print quality 5 (Standard) / 4 / 3* / 2 / 1 (Highest) Input resolution 600 dpi / 300 dpi / Specify print job* Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm...
Page 201 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / FL spot color Print quality 5 (Standard) / 4 / 3* / 2 / 1 (Highest) Print target Photo / Poster (fluorescent)* Print the print settings LAN settings settings.
Page 202 A3 Roll* / 300mm Roll Roll paper setting 3 300mm Roll / 12 in Roll* Roll paper setting 4 500mm Roll* / 20 in Roll Roll paper setting 5 20 in Roll / B2 Roll* Roll paper setting 6 A1 Roll* / 600mm Roll Roll paper setting 7 600mm Roll / 24 in Roll* Adjust roll unit...
Page 203 ON / OFF* Common job box settings Print* / Print (auto delete) File deletion settings Fast* / Fast secure / Secure / Secure (VSITR) Data deletion Fast Fast secure Secure Secure (VSITR) Monitoring service settings Enable/disable monitoring service Enable / Disable* Communication test Communication log Warning notification settings...
Page 204 1 minute / 2 minutes / 5 minutes / 10 minutes* / 30 minutes / 60 minutes Job history sending settings Send / Do not send* Printer info sending settings Agree / Do not agree Menu row height Wide* / Standard Language selection Firmware update Install update...
Page 205 Restrict* / Do not restrict Advanced setup User-ID Username Password Authentication server name Verify auth. server name Enable* / Disable Verify auth. server certificates Enable* / Disable Last authentication result Import/export settings Import Export Initialize printer settings Printer information • •...
Page 206: Advanced (Paper Settings)
Advanced (Paper settings) Tap the paper information area and tap Paper settings to display this menu. Advanced Roll length (change default) Head height Auto / High / Medium-high / Standard / Medium-low / Low / Super low Skew detection accuracy Standard / Loose / OFF Cutting mode Automatic cut / Eject cut / User cut...
Page 207 OFF / 5 minutes / 10 minutes / 30 minutes / 60 minutes / 120 minutes / 240 minutes / 480 minutes / 960 minutes Pause timing priority Between pages / On last page Leading edge margin (roll) 3mm / 20mm Leading edge margin (sheet) 3mm / 20mm Extension for borderless printing...
Page 208: Advanced (Lan Settings)
Advanced (LAN settings) LAN settings, Wi-Fi / Wireless Direct / Wired LAN > Settings > Flick HOME screen and tap Advanced. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address Auto setup* / Manual setup...
Page 209 Use / Do not use* DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings IPv6 DNS dyn. update: manual Enable / Disable* IPv6 DNS dyn. update: stateless Enable / Disable* IPv6 DNS dyn. update: stateful Enable / Disable* IPv6 Use IPv4 host/domain name Enable / Disable* IPv6 DNS host name...
Page 210 NTP server address Polling interval Spanning tree settings Enable / Disable* LPR protocol settings Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use Dedicated Port ON* / OFF...
Page 211: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Maintenance Job management...
Page 212 LAN settings Printer settings Test print • • Print settings • • LAN settings • • Paper-related settings • • Auto maintenance settings • • Hard disk settings • • Monitoring service settings • • Other printer settings • • Language selection •...
Page 213: Maintenance
Maintenance Select this setting item from Home screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Print Head Cleaning • Select this to clean the print head. Cleaning the Print Head • Print Head Alignment •...
Page 214 Preparing to Transfer the Printer...
Page 215: Job Management
Job management Select this setting item from HOME screen. • Print job • Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job • Displays the saved print job list. You can print / delete saved jobs and print job list on each job box. Note •...
Page 216: Lan Settings
LAN settings Select this setting item from HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Wi-Fi • The following setting information on the Wi-Fi connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting...
Page 217 IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 3 XXX (up to 3 digits) IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits)
Page 218 Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) To change the setting, tap Settings. ◦ Enable/disable Wi-Fi ◦ Select Enable to wirelessly connect via wireless router. ◦...
Page 219 Communication mode Wireless Direct Channel Wi-Fi security WPA2-PSK (AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic settings Enable / Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name...
Page 220 Advanced • Wired LAN • The following setting information on the Wired LAN connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting Connection Enabled (connected) / Enabled (disconnected) / Disa- IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX.
Page 221 IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
Page 222 For the items that can be set, see the following. Advanced • Print details • Prints out the LAN setting information of the printer with Wi-Fi connection, wired LAN connection, wireless direct connection. For the items that can be checked, see the following. Printing Network Settings Important •...
Page 223 Specifies the communication speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port ◦ Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ IPP settings ◦...
Page 224 Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN. ◦ Reset SSL certificates ◦ Initializes SSL certificate information. ◦ Reset LAN settings ◦ Initializes the network settings on the printer. After resetting, perform setup again as necessary.
Page 225: Test Print
Test print Select this setting item from Printer settings. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print • Prints out the printer status and setting value information. Note • Status print (administrator) is also displayed if the administrator password is enabled for changing settings using the operation panel.
Page 226: Print Settings
Print settings Select this setting item from Printer settings. • Print head movable width setting • Adjusts the print head movable width. • Prioritize paper size • This is a setting item for roll paper. Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed.
Page 227 • Default print settings • Prints out the default values of print settings. • Print the print settings • Prints out the print settings list.
Page 228: Paper-Related Settings
Paper-related settings Select this setting item from Printer settings. • Roll paper auto feed • Enables/disables feeding roll paper automatically when you load it on the roll unit. Selecting Enable detects the paper edge automatically and paper is loaded automatically only by putting roll paper on the roll unit.
Page 229 • If the created custom paper does not appear as a candidate in the paper information list even if it is • fed many times, perform Paper feed adjustment again. • Errors may occur in the estimation results. • • Manage remaining roll amount •...
Page 230 ◦ Disable ◦ Switches the roll paper for printing by estimating the remaining amount based on the roll amount value you entered. In addition, if the roll length is not specified properly, paper may remain when switching, or it may have run out while printing is in progress.
Page 231 Select whether A1 or 600 mm is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 7 ◦ Select whether 600 mm or 24 in. is applied when a roll of an intermediate size is detected. •...
Page 232: Auto Maintenance Settings
Auto maintenance settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check • Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking.
Page 233: Hard Disk Settings
Hard disk settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method • Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer driver.
Page 234 ◦ Secure (VSITR) ◦ Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this process three times, the entire hard disk is overwritten with AA. It is virtually impossible to recover the overwritten data. Conforms to the guidelines of German Federal Government (VS-ITR).
Page 235: Monitoring Service Settings
Monitoring service settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service • Selecting Enable allows the printer to send error details to the service center. When selecting Enable, perform a communication test.
Page 236: Other Printer Settings
Other printer settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings • To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed.
Page 237 • Job history sending settings • Select Send to send the information to the printer management and job management systems. • Printer info sending settings • When selecting Agree, you agree to send the device information to the data collection server. •...
Page 238: Language Selection
Language selection Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
Page 239: Firmware Update
Firmware update Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.
Page 240: Security Settings
Security settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Administrator password settings • You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.
Page 241: Printer Information
Printer information Select this setting item from HOME screen. • System information • Displays printer's system information. • Hard disk information • Displays the total or free space of the printer hard disk. • Error history • Displays the error history. ◦...
Page 242: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Auto maintenance settings •...
Page 243 Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.
Page 244: Erasing Data On Printer's Hard Disk
Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
Page 245: Status Print
3. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). 4. Tap Yes. The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
Page 246 Device settings Setting values of Auto maintenance settings Auto maintenance settings Each setting value of Hard disk settings Hard disk settings Setting values of Other printer settings Device user settings Setting value of Language selection Language selection Setting values of Update notification settings Firmware update notification Setting values of Enable/disable monitoring Monitoring service settings...
Page 247: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E-mail...
Page 248: Start Up Remote Ui
Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 249 2. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address of the printer in "XXX.XX.X.XXX". Note • If you have set a DNS host name, you can also enter this. When you access, "Remote UI"...
Page 250 4. Enter password. When the password authentication is complete, the menus that can be utilized are displayed on the web browser. Important • The password is set at the time of purchase. The password is the printer serial number. The •...
Page 251: Changeable Setting Items Using Remote Ui
Changeable Setting Items Using Remote UI Note • The item which can be used is different in administrator mode or in standard user mode. Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information.
Page 252 AirPrint settings This function allows you to specify the AirPrint settings when printing with AirPrint. Job management This function allows you to display the job history and print it. In addition, you can delete jobs from this item. Note • When you are logging on in administrator mode, you can restrict this function in standard user mode.
Page 253: Security
Security • Administrator password setting • Setting Passwords Using Remote UI • Operation restrictions • Restricts the following operations. ◦ Job history ◦ Restricts to display or print the print job history. ◦ Print from USB flash drive ◦ Restricts to print data on USB flash drive. •...
Page 254: Lan Settings
LAN settings • Wi-Fi • Enables/Disables Wi-Fi. • Wireless Direct • Enables/Disables Wireless Direct. • Wired LAN • Enables/Disables Wired LAN. • Confirm LAN settings • The LAN setting information is displayed. • Advanced setup • ◦ Set printer name ◦...
Page 255 • To use CHMP for encrypted communication, you need to register the printer's root certificate to your computer. Registering Printer's Root Certificate to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. ◦ Network interface settings ◦...
Page 256: Setting Passwords Using Remote Ui
Setting Passwords Using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
Page 257 Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.
Page 258: Registering Printer's Root Certificate To Web Browser For Ssl Communication
Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 259 5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
Page 260 To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap Printer information > System information on HOME screen of the operation panel. 6. If fingerprint of certificate detail information matches printer's thumbprint, display information on certificate from the menu or by double-clicking the certificate, and select Always Trust on Trust.
Page 261 To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap Printer information > System information on HOME screen of the operation panel. 4. If thumbprint of certificate information screen matches printer's thumbprint, select OK. The root certificate registration is completed.
Page 262: Registering Printer's Root Certificate To Local Computer For Ssl Communication
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.
Page 263 The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8.
Page 264 Important • Be sure to create a certificate snap-in before importing a root certificate. • The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key.
Page 265 2. Select For secure communication. Note • You can download a certificate from Status Monitor. • 1. Open status monitor. Open the Printing preferences, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
Page 266 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note •...
Page 267 Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer.
Page 268: Generating Server Certificate
Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
Page 269 6. Specify each setting item. • Signature algorithm • Select SHA256. • Public key length (bits) • Select 2048 bits. • Specify the expiration date. • Enter the date you generated the server certificate on Valid from. Enter the date the server certificate expires on Valid to. •...
Page 270: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you •...
Page 271 Outgoing password To set / change the password for sending in order to perform the authentication, check the Set/change password and then enter the password. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming mail server (POP3) Enter the address of your POP3 server.
Page 272: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. *This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. •...
Page 273 3. Select OK. The resending setting is completed.
Page 274: Migrating Printer's Setting
Migrating Printer's Setting Migrates the printer settings to another one of the same model. This operation is available using Remote UI or USB flash drive. Using Remote UI Using USB Flash Drive Note • The printers must be running the same firmware version. The target data to be migrated is fixed. Using Remote UI 1.
Page 275 2. Tap Printer settings on HOME screen. Home Screen Menu Composition 3. Tap Import/export settings. If you specify the administrator password, enter the password. 4. Tap Export. 5. Enter password and Tap OK. 6. Enter password again. 2. Importing settings 1.
Page 276: Initializing Printer's Setting
Initializing Printer's Setting Initializes the following settings. • Paper setting information • Detection priority data of paper • SSL certificate • LAN setting • Administrator password • Hard drive data • Job history • Operation panel lock This operation is available using the operation panel or Remote UI. Using operation panel Using Remote UI Using operation panel...
Page 277: Network Setting
Network Setting Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...
Page 278: Network Connection Tips
Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...
Page 279: Printer Connection Methods
Printer Connection Methods 4 connection methods are available on the printer. Wi-Fi Connection Using Wi-Fi Router • • Without Using Wi-Fi Router (Wireless Direct) • • LAN Connection USB Connection...
Page 280 Different types of network connections cannot be used at the same time. When connecting another device while the devices are already connected to the printer, connect it using the same connection method as the connected device or connect via USB connection. If you connect using a different connection method, the connection to the devices in use will be disabled.
Page 281 • Connection without Using a Wireless Router (Wireless Direct) • ◦ Connect the printer and a device without using a wireless router. Connect the device and the printer directly using the printer's wireless direct. ◦ In the wireless direct, you can connect up to five devices at the same time. If you try to connect another device while five devices are already connected, disconnect a device you do not use and configure settings again.
Page 282 What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer. Note • You can connect the printer to a computer via USB even when the printer is already connected to another one via wired LAN.
Page 283: Connecting Smartphone/Tablet To Printer Via Wireless Router
Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes Wi-Fi connection via a wireless router.
Page 284 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. For iOS device 1. Open "Settings" menu on your device. 2.
Page 285: Connecting Smartphone/Tablet To Printer Directly (Wireless Direct)
Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes wireless direct, which allows you to print by connecting the devices to the printer directly.
Page 286 By flicking the touch screen, you can check various settings of wireless direct. Connecting Smartphone/Tablet to Printer 1. Turn on wireless communication on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2.
Page 287 3. Tap Wireless Direct. 4. Tap Settings. 5. Change settings as necessary. Note • Tap Advanced, open the detailed settings of the network. LAN settings • To update the identifier (SSID) and the password for wireless direct • Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes.
Page 288 • To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting • to the printer Tap C to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi direct compatible device is connecting to the printer, tap ON. Important •...
Page 289: Default Network Settings
Enable/disable WSD Disable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon GP-NNNN *2 LPR protocol settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric characters.) *1 Default value depends on printer. To check value, use operation panel.
Page 290 *1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. NNNN means your printer model. *2 The password is specified automatically when the printer is turned on for the first time.
Page 291: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 292: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from Setup Guide. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from Setup Guide.
Page 293: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Check that printer is turned on. 2. Load plain paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) If you use sheets, prepare at least 11 sheets (A4 or Letter-sized).
Page 294 Gigabit Ethernet Settings Communication speed and communication Auto/10M half duplex/10M full du- method when using Gigabit Ethernet plex/100M half duplex/100M full du- plex/1G full duplex IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address...
Page 295 Start Address 1 Start address 1 XXX.XXX.XXX.XXX End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3...
Page 296 Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5...
Page 297 XXXX:XXXX:XXXX:XXXX Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual address On/Off Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address mode On/Off...
Page 298 Prefix Length 2 Prefix length 2 XXX (0 to 128) IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically...
Page 299 IP Filtering End Address 3 IP filtering end address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4...
Page 300 XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information...
Page 301 IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5...
Page 302 XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information (Wired/ Wi-Fi) MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method...
Page 303 Wireless LAN Setting Wi-Fi setting information Channel Channel (infrastructure) XXX (0 to 255) SSID SSID Wi-Fi (infrastructure) SSID (up to 32 characters) Security Type Security type for Wi-Fi (infrastructure) Disabled/WEP 64bit/WEP 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters)
Page 304 Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMPv1 community name 2 XXXXXXXX (up to 32 characters)
Page 305 Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Disable/Read Only/Read Write Security Setting...
Page 306 SNTP Setting SNTP setting information Use SNTP Use SNTP On/Off SNTP Polling Interval SNTP polling interval 1 to 48 [hrs] SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters) FTP Setting FTP setting information Use FTP Use FTP On/Off Use FTP Authority Use FTP authority...
Page 307 Verify Authentication Server Verify Authentication Server Name On/Off Name Verify Authentication Server Verify Authentication Server Certificate On/Off Certificate IPsec Setting IPsec setting information Use IPsec Use IPsec On/Off Phase2 Protocol IPsec phase2 protocol AH/ESP/AH & ESP IPP Setting IPP confirmation setting Enable/disable IPP Enable/disable IPP Enable/Disable...
Page 308 User10 User 10 User Name User name XXXXXXXX (up to 32 characters) Email Setting E-mail setting information Retry Count E-mail retry count 0 to 5 Retry Interval E-mail retry interval 1 to 60 (min) Use Email Notification Use E-mail notification On/Off Use SSL Use SSL...
Page 309 ("XX" represents alphanumeric characters.)
Page 310: Reconfiguration Method Of Lan Connection/Reconfiguration Method Of Wi-Fi Connection
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Changing LAN Connection Method Changing Wi-Fi Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: • ◦ Redo setup using the Setup CD-ROM or from Setup Guide. ◦...
Page 311 5. Select Easy wireless connect. 6. Check message and select OK. Follow instructions on your smartphone or tablet. 7. If message saying setup is completed appears, select OK. • For macOS: • Redo setup from Setup Guide.
Page 312: Countermeasures Against Unauthorized Access
Countermeasures against Unauthorized Access This section describes countermeasures against an unauthorized access to the printer from outside. When you use the printer via a network or you are an administrator, we recommend you read this section before using the printer. Four countermeasures below can be helpful against an unauthorized access.
Page 313 Restrict Communication Using Firewall or Wi-Fi Router Firewall is a system which prevents an unauthorized access from an external network user to protect an inhouse network against attack or intrusion. Firewall enables your network to be protected against an unauthorized access by restricting a communication from the specific external IP address which seems to have a risk.
Page 314: Network Status And Troubleshooting
Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Printing Network Settings Network Status What to Do Connected normally. 1. If you are unable to print, check the items below: If you are unable to •...
Page 315 Enter the correct security key. Make sure wireless • Make sure the printer is not placed too far away from the wireless router. • signal is strong. • Monitor signal status and move the printer and wireless router as necessary. •...
Page 316: Sharing The Printer On A Network (Macos)
Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set.
Page 317: Settings On Print Server
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: Install the printer driver on the print server system 2.
Page 318: Settings On Client Pc
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers &...
Page 319: Restrictions On Printer Sharing
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. •...
Page 320: Adjustments For Better Print Quality
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 321: Adjusting The Print Head
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...
Page 322: Adjusting The Print Head
Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors • Execute Nozzle Check in the touch screen menu to check for print head nozzle clogging. Checking for Nozzle Clogging •...
Page 323: Automatic Adjustment To Straighten Lines And Colors
Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Choose from Auto (standard) or Auto (advanced) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
Page 324 1. Load paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings.
Page 325: Manual Adjustment To Straighten Lines And Colors
Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (advanced), try Manual.
Page 326 Note • If you do not execute Auto (advanced), a confirmation message prompting you to execute Auto • (advanced) appears. In this case, tap Yes and execute Auto (advanced). 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper 1, Roll paper 2 or Manual. A test pattern is printed for adjustment.
Page 327: Troubleshooting Paper Abrasion And Blurry Images
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
Page 328 Note • When set to Auto, the printer automatically adjusts the print head height during printing to the • level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information •...
Page 329: Adjusting Feed Amount
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 330: Adjusting Feed Amount
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...
Page 331: Selecting Feed Amount Adjustment Method
Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.
Page 332: Automatic Banding Adjustment
Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
Page 333 6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
Page 334: Manual Banding Adjustment
Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
Page 335 6. Tap paper to adjust. Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...
Page 336: Fine-Tuning Paper Feed Amount
Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed •...
Page 337: Adjusting Line Length
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
Page 338 • If you tap Change adjustment values: • No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
Page 339: Adjusting Vacuum Strength
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled.
Page 340: Color Management
Color Management Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration...
Page 341: Color Calibration
Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration...
Page 342: Managing Colors
Managing Colors Color management (color calibration) corrects for variations in color tones due to differences between printers and aging, and obtains continuously stable corrected color tones. The color tones of this printer can be corrected by executing color calibration. If you have multiple printers, you can make the color tones of the printers the same by executing color calibration on each of the printers.
Page 343 Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register dedicated media information. To register this media information, use Media Configuration Tool. See the following for details.
Page 344: Performing Color Calibration
Performing Color Calibration Color calibration improves color consistency by compensating for slight differences in how color appears when printing due to individual variations or aging among the printers. Executing color calibration will print a test pattern (built into the printer) that is then read automatically by the printer.
Page 345 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer 3. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 4. Tap Color calibration. 5. Tap Auto adjust. A confirmation message appears.
Page 346 • Calibration guide settings • You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head has been installed ◦ When a certain amount of printing has been executed after color calibration is executed ◦...
Page 347: Adjustment Types Of Color Calibration
Features Common Calibration When you calibrate Canon genuine paper using common calibration, the results are also applied to any other media types for which calibration has not yet been executed. This allows you to use multiple media types quickly because it is not necessary to execute color calibration for each media type.
Page 348 ◦ The calibration adjustment value of media type A is also applied to B to D for which color calibration has not been performed. • Second: Execute color calibration with media type B (categorized as common calibration) • ◦ The calibration adjustment value of media type B is also applied to C and D for which color calibration has not been performed.
Page 349 Performing Color Calibration...
Page 350: Maintenance And Consumables
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
Page 351 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 352: Ink Tanks
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...
Page 353: Ink Tanks
Ink Tanks The printer supports the following ink tanks. When purchasing, check the Model number. • 160 ml (5.4 fl oz) • • 330 ml (11.2 fl oz) • • 700 ml (23.7 fl oz) • Checking Ink Model Number Checking Using Web Browser 1.
Page 354 The type and number of inks displayed will vary depending on the printer you are using. Checking Using Canon IJ Status Monitor ( Windows ) 1. Start up Canon IJ Status Monitor. Canon IJ Status Monitor 2. Click Estimated ink levels.
Page 355 Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.
Page 356: Replacing Ink Tanks
Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Tanks. You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
Page 357 Note • Ink tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced. Selecting Ink Tank Replacement from Menu 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears.
Page 358 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3.
Page 359 Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by grips (C), and then tap OK. Important • Do not turn off the power of the printer with the ink tank removed except in the case of the •...
Page 360 Note • Dispose of the used ink tank in accordance with local regulations. Removing ink tank (23.7 fl oz (700 ml)) 1. Open ink tank cover and check ink lamp. The ink lamp flashes if there is no ink left. Important •...
Page 361 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (C), and then tap OK.
Page 362 Important • Do not turn off the power of the printer with the ink tank removed except in the case of the • preparation for transportation. Otherwise, inside of the ink tank cover may be stained. • Store the removed ink tank with ink remaining in the box with the ink holes (D) facing up. •...
Page 363 Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note •...
Page 364 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. • If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
Page 365 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
Page 366 Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist.
Page 367 Important • Never touch the ink holes (D) or the metal contacts (E). This may cause stains, damage the ink • tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains.
Page 368 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. • If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
Page 369 Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
Page 370: Checking Ink Tank Levels
Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
Page 371 Note • Tap Order ink now to view the ink supplier information. • When the ink tank is replaced, the sub-ink tank will be filled with ink. • During this time, is displayed above the ink level.
Page 372: When To Replace Ink Tanks
When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen • If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
Page 373: Print Head
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...
Page 374: Print Head
Print Head When purchasing, check the Model number. Model number: PF-10 Note • For instructions on replacing the print head, see Replacing the Print Head.
Page 375: Checking For Nozzle Clogging
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. •...
Page 376 Cleaning the Print Head...
Page 377: Cleaning The Print Head
Ink may leak or an error may occur. • If printing is not improved after System Cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You •...
Page 378 • By default, nozzles are checked at fixed intervals. • Auto maintenance settings Perform cleaning as follows. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 2. Tap Print Head Cleaning. 3. Tap Cleaning, Deep Cleaning, or System Cleaning. 4.
Page 379 Checking for Nozzle Clogging...
Page 380: Replacing The Print Head
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
Page 381 Removing the Lower Roll from the Roll Unit (Option) • When using sheets, remove the sheet. • Removing Sheets 2. Clean inside top cover. Cleaning Inside the Top Cover 3. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 4.
Page 382 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these • may cause malfunction. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 8.
Page 383 9. Pull down print head lock lever toward the front while holding its center (E) with your fingertip. 10. Grab grip (F) and open print head locking cover. 11. Grab grips (G) by blue handle, remove print head, and then tap OK...
Page 384 Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 12.
Page 385 14. Lift print head by blue handle and remove orange protective cap (2). Important • Always carry the print head by the blue handle. Never touch nozzle (H) or metal contacts (I). This may damage the print head and affect printing quality. •...
Page 386 16. Grasp tab (F) of print head locking cover and lower it to front to lock print head. 17. While holding center part (K) of print head lock lever, lower it toward back until it clicks.
Page 387 18. Close top cover. Ink now fills the print head. It takes about 11 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. •...
Page 388: Maintenance Cartridge
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...
Page 389: Maintenance Cartridge
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-30 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.
Page 390: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
Page 391 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. • 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Page 392 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 8.
Page 393 Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge.
Page 395: Checking The Remaining Maintenance Cartridge Capacity
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears.
Page 396: When To Replace The Maintenance Cartridge
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen • When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen.
Page 397: Cutter Blade
Cutter Blade Cutter Blade Replacing the Cutter Blade...
Page 398: Cutter Blade
Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Model number: CT-07 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade.
Page 399: Replacing The Cutter Blade
Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade Important • The cutter blade can not be replaced if there is paper in the moving range of the cutter. Remove the paper.
Page 400 Important • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these •...
Page 401 Caution • Never touch any part other than D. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 8.
Page 402 10. Turn hex screw until securely fixed. Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 11. Remove fixing part.
Page 403 Important • Always remove the fixing part. Operating with the part installed may damage the printer. 12. Close top cover. A confirmation message will appear. 13. Tap Yes.
Page 404: Performing Maintenance Functions From Your Computer (Macos)
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 405: Opening Remote Ui For Maintenance
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.
Page 406: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning and Cleaning functions allow you to clear up clogged print headnozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. If you perform Cleaning and the condition still does not improve, perform system cleaning.
Page 407 Check that the printer power is on. Then open the Ink Tank Cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining in the tank? • Is the ink tank attached properly? If the Ink Lamp is not lit, remove it and attach it again.
Page 408 4. Check the results Check the print results. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Related Topic Printing a Nozzle Check Pattern...
Page 409: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
Page 410: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head...
Page 411: Cleaning The Printer Exterior
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it.
Page 412 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend •...
Page 413: Cleaning Inside The Top Cover
Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
Page 414 5. If paper dust has accumulated in vacuum holes (A) on platen or in ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Do not touch the linear scale (D), carriage shaft (E), or ink tube stabilizer (F). Touching these may •...
Page 415 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static charge, which may attract dust and affect the printing quality.
Page 416: Cleaning The Roll Unit
Cleaning the Roll Unit About once a month, clean the roll unit to ensure optimal operation. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it. 1.
Page 417 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the roll unit, there is a risk of fire or electrical shock. 5. Plug power cord into outlet.
Page 418: Other Maintenance
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 419: Preparing To Transfer The Printer
Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
Page 420 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks.
Page 421 9. Close ink tank cover. Ink is now drawn into the maintenance cartridge. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is • displayed. If you remove the maintenance cartridge while ink is being removed, the ink may leak out.
Page 422 3. Grasp Belt and insert Belt Stopper into position shown. Important • Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Do not touch the linear scale (B), carriage shaft (C), or ink tube stabilizer (D). Touching these •...
Page 423 5. Tape down printer covers to secure them, in the reverse order of tape removal during installation. 6. Remove basket by reversing installation procedure. 7. Remove roll unit by reversing installation procedure. 8. Remove the Stand by reversing the installation procedure, when it was attached to the printer.
Page 424: Reinstalling The Printer
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by •...
Page 425 2. Remove tape and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4.
Page 426 5. Connect the power cord to the power cord connector on the back of the printer. • GP-4000 / GP-540 • • GP-2000 / GP-520 • 6. Plug the power cord into the outlet. 7. Press the power button to turn the printer on. When "Install the printer here? Do not install the ink tanks yet."...
Page 427 9. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.")
Page 428 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).)
Page 429: Firmware Update
Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1.
Page 430: Specifications
Specifications Specifications Print Area...
Page 431: Specifications
Specifications Printer specifications GP-4000 / GP-540 GP-2000 / GP-520 Printing performance Memory and hard disk Interface Network Specifications Operating Conditions Paper Important • The following values may vary depending on the operating environment. Printer specifications GP-4000 / GP-540 Power supply 100-240 V AC (50/60 Hz) Power consumption When printing: 99 W max.
Page 432 Stand may not be provided depending on the region where the printer is purchased. Weight Printer only (without print head and ink tanks): Approx. 233 lb (106 kg) Stand and basket: Approx. 40 lb (18 kg) Roll unit: Approx. 46 lb (21 kg) Space for installation (W x D x Printer and Stand (when using basket: basket position 1) *: Approx.
Page 433 Space for installation (W x D x Printer only: Approx. 59.5 x 56.5 x 40.2 in. (1510 x 1434 x 1021 mm) Printer and Stand (when using basket: basket position 1) *: Approx. 59.5 x 66.3 x 61.5 in. (1510 x 1684 x 1560 mm) * For details on the Basket Position, see Example Basket Configurations.
Page 434 Wired LAN specifications Compliance standards: IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transmission speed: 10 Mbps / 100 Mbps / 1000 Mbps (automatically selec- ted) Security:IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP) Wi-Fi specifications Compliance standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency range: 2.4 GHz Channels: 1-11 or 1-13 * * Varies by country and region.
Page 435 Free hard disk space 20 GB or more Other Supported OS iOS, iPadOS, Android Some functions may not be available with the supported OS. • An Internet connection is required to use the Online Manual. • To install the software while using Windows, you must have a CD-ROM drive or a network connection.
Page 436: Print Area
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 437 Rolls Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List.
Page 438: Appendix
Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses...
Page 439: Manuals And Their Contents
Manuals and Their Contents Quick Guide Replacing paper, ink tanks, and print head. Setup Guide Installing the printer and software. Printer Stand Setup Guide Assembling the stand. Roll Unit Setup Guide Assembling the roll unit.
Page 440: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer...
Page 441: Safety Precautions
Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications.
Page 442 • In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Never touch the electrical contacts on a print head after printing. The metal parts may be very hot and could cause burns.
Page 443: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 444 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.
Page 445: Weee (Eu&Eea)
Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
Page 446 Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco- organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery.
Page 447 Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
Page 448 Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery.
Page 449 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Page 450 Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
Page 451 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 452 Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery.
Page 453 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
Page 454 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
Page 455 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
Page 456 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
Page 457 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.
Page 458: When Repairing, Lending, Or Disposing Of The Printer
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Page 459: Online Manual
Online Manual This manual has been confirmed to be displayed on the following web browsers (latest version). • Windows device Microsoft Edge and Google Chrome • macOS/iOS/iPadOS device Safari • Android device Google Chrome * Set your browser to allow cookies and enable JavaScript. Screenshots in This Manual For Windows: The screenshots used in this manual are taken with Windows 10.
Page 460: Enhanced Printing Options
Enhanced Printing Options Printing from Your Computer (Windows) Basics Printing with Easy Setup Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 461 Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Inputting Multiple-file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets...
Page 462 Basics Printing with Easy Setup Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 463 Specify Fluorescent Colors and Print Printing Using AirPrint Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) Enlarging Copy with imageRUNNER ADVANCE...
Page 464: Printing From Computer (Macos)
Printing from Computer (macOS) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Print Area Prints without Edges Based on the Scenarios...
Page 465: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that printer is turned on 2. Load paper on the printer roll paper paper. 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 466 For Media Type, select the same paper type loaded in the printer. Important • In the Presets section, click Save Current Settings as Preset... to register the specified settings. • See "Paper Information List" for Canon authentic paper or Canon output check paper.
Page 467 7. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings. 8. Select print priority For Print Priority, select Poster/Photo or Poster/Photo (Fluorescent) according to your purpose.
Page 468 Important • The selectable print priority differs depending on media type settings. 9. Select the print quality For Print Quality, select Highest, High or Standard according to your purpose.
Page 469 Important • The print quality settings that can be selected may differ depending on a printing profile. 10. Select Page Processing from the pop-up menu 11. Selecting Roll Paper Width If you selected a roll paper for Paper Source in Quality & Media, set Roll Paper Width to the width of the roll paper loaded in the printer.
Page 470 Important • If cut sheet is selected for the paper source, Roll Paper Width is grayed out and cannot be set. 12. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
Page 471 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Page 472: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 473 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 474: Using Roll Unit To Use 2-Level Rolls
Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 475: About 2-Level Roll Switching
About 2-Level Roll Switching This printer allows you to load roll paper in two levels, the upper level (Roll 1) and the lower level (Roll 2) and to automatically switch between Roll 1 and Roll 2 depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching."...
Page 476: Setting The Paper Rolls In The Printer According To The Intended Use
Setting the paper (Example 1) Paper-feeding tray Roll Width Media Type Upper-level A1/A2 Roll (594.0mm) Plain Paper Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper Setting the paper (Example 2) Paper-feeding tray Roll Width Media Type Upper-level 24 in Roll (609.6mm)
Page 477 Document Roll 1: Roll 2: Size: A3 ISO A1/A2 ISO A3/A4 Media Type: Plain Paper Plain Paper Glossy Paper • To learn how to switch paper- feeding trays, see "How to switch paper rolls."...
Page 478: Printing By Automatically Switching Upper-Level And Lower-Level Roll Papers
Printing by Automatically Switching Upper-level and Lower- level Roll Papers You can print by automatically switching Roll Paper 1 and Roll Paper 2 depending on the print job. The procedure for printing by automatically switching Roll Paper 1 and Roll Paper 2 is as follows: 1.
Page 479 5. Select Page Processing from the pop-up menu 6. Selecting Roll Paper Width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Selecting the printing method for the roll paper When performing enlarged/reduced printing of the source document in accordance with the roll paper width, select On (Bordered) or On (Borderless) from Fit Roll Paper Width.
Page 480 • If the roll papers loaded in the upper and lower levels are different media types, the document is printed on the roll paper that matches the media type specified in the print job. If the document is being rotated 90 degrees for printing and the roll papers loaded in the upper and lower levels have different widths and different media types, set the correct combination of width and media type so that they match one of the roll papers loaded in the printer.
Page 481: How To Switch Paper Rolls
How to Switch Paper Rolls Here we will explain how the roll paper set in the upper and lower trays of the printer are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Quality &...
Page 482 Neither roll 1 nor roll 2 match the Error / On hold paper type Both paper roll 1 and paper roll 2 To Condition 3 match the paper type Select the paper It has changed to Do not identify roll currently being In the Printer menu, how has the Roll paper size Condi-...
Page 483 width of both paper roll 1 and pa- per roll 2 Select the paper roll whose width is Roll width is different closer to the width specified for the Is the width of paper roll 1 different from the Condi- print job width of paper roll 2? tion 7...
Page 484 fed into the platen It has changed to Identify size To Condition 4 Select the paper Only one of either paper roll 1 or roll compatible paper roll 2 is compatible with bor- with borderless derless printing printing If borderless printing has been indicated for Neither paper roll 1 nor paper roll Condi- the print job (if it has not, on to condition 5)
Page 485 Select the paper roll currently being Roll width is the same fed into the platen *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected. •...
Page 486: Reflect Roll Unit Settings In The Printer Driver
Reflect Roll Unit Settings in the Printer Driver Configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit. If you configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit, the paper-feeding methods which can be set in the printer driver will switch to the state the printer unit was Procedure for configuring the settings of the roll unit in the printer driver so that they reflect those in the printer unit.
Page 487: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast...
Page 488: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 489 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Brightness Adjusting Contrast...
Page 490: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
Page 491 Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 492: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set monochrome printing Check the Grayscale Printing check box. 3.
Page 493: Specifying Color Correction
• Depending on the application software, when a printing ICC profile is specified from that application software, Canon Color Matching cannot be selected because ColorSync is selected automatically. • The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is selected.
Page 494 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile...
Page 495: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 496 Related Topic Interpreting the ICC Profile...
Page 497: Adjusting Colors With The Printer Driver
Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
Page 498 4. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Saturation (Poster) Reproduces vivid colors on data such as a poster.
Page 499: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)
ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
Page 500 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 501: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 502: Interpreting The Icc Profile
Interpreting the ICC Profile When specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Use fluorescent ink if "-F" is displayed •...
Page 503: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
Page 504 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...
Page 505: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 506 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness...
Page 507: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer Dialog, select your model name from the Format For list. In the Page Setup 2.
Page 508 Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you can choose will differ. •...
Page 509 Click Print. When you print, the document is expanded or reduced to match the roll paper width and then printed.
Page 510: Printing To Oversized Paper Sizes
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the "XXX oversize" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
Page 511 5. Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer. 6. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important •...
Page 512: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 513 • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Page 514: Set A Custom Size Roll Width
Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1.
Page 515 4. Select paper roll width Select Custom Size for Roll Paper Width. 5. Set paper roll width Enter the roll width you want to use for Width.
Page 516 6. Complete the setup Click Print. If you perform the print, the roll paper with the specified width will be used for printing.
Page 517: Print Area
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 518 Rolls A: Top Edge B: Bottom Edge C: Left Edge D: Right Edge • Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see "Paper Information List."...
Page 519: Printing Without Edges Based On The Scenarios
Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper...
Page 520: Printing Without Margins To Match Roll Paper Width
Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, select Page Processing 3.
Page 521 Important • If you want to print borderless using a custom paper size, create a custom paper size by choosing Paper Size, Manage Custom Sizes..., and setting all Non-Printable Area values to 0 mm. Next, choose Page Processing, Fit Roll Paper Width and select On (Borderless). •...
Page 522: Printing Full-Size Without Margins
Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2.
Page 523 Important • If you try to set borderless printing, in Page Processing, Banner Printing and Print Centered will be displayed in gray and you will not be able to configure them. • Depending on paper size, the length/width ratio of the paper may be different from that of the image, making it impossible for the whole image to fit on the paper.
Page 524: Three-Sided Borderless Printing On Roll Paper
Three-sided Borderless Printing on Roll Paper With the three-sided borderless printing feature, you can print with no borders on three sides if the paper sizes don't match the roll paper width. You can complete borderless printing by cutting the right side of the paper after printing. Three-sided Borderless Printing to Match Paper Size The procedure for three-sided borderless printing by enlarging or reducing documents to match paper size is described below.
Page 525 Select "XXX Borderless" in Destination Paper Size. 5. From the pop-up menu, select Page Processing 6. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 7. Place a checkmark next to Three-sided Borderless 8.
Page 526 Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog.
Page 527 5. Select a method for printing on roll paper For Fit Roll Paper Width, select Off. 6. Complete setting process Click Print. If you print now, the document will be printed without margins on three sides while retaining the same document size.
Page 528 • Depending on paper size, the length/width ratio of the paper may be different from that of the image, making it impossible for the whole image to fit on the paper. When this happens, crop the image with the application software to match paper size. •...
Page 529: Printing Hanging And Horizontal Banners (Large-Format Printing)
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set.
Page 530 Important • When using the customer paper size and printing the whole sheet without edges, create a paper size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper Size, and select On (Borderless) from the Fit Roll Paper Width in Page Processing. 6.
Page 531: Printing By Dividing/Joining Documents
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page...
Page 532: Lining Up And Printing Multiple Documents
Canon imagePROGRAF Free Layout for PDF Print Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of Canon imagePROGRAF Free Layout, select Print... to execute printing.
Page 533: Printing By Connecting Multiple Pages
Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2.
Page 534 Important • When "XXX Borderless" or "XXX Cut Sheet" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set.
Page 535: Printing Multiple Pages All On One Page
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 536 Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 537: Printing Document In Center Of Paper
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
Page 538 If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Check the Print Centered check box. 8. Complete the setup Click Print.
Page 539: Printing By Saving Roll Paper
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...
Page 540: Saving Roll Paper By Rotating Document 90 Degrees
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
Page 541: Saving Roll Paper By Eliminating Upper And Lower Margins On Document
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1.
Page 542: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 543 Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings. 4. Complete the setup Click Print. When you execute print, the printer uses the specified paper source to print the data. Note •...
Page 544: Cutting Roll Paper After Printing
Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Select Advanced Paper Settings from the pop-up menu of the Print Dialog 2. Setting Auto Cut From Automatic Cutting, select the setting that matches your purpose. The roll paper is cut automatically after printing.
Page 545: Specify Fluorescent Colors And Print
Specify Fluorescent Colors and Print You can set specific RGB values in advance for text and figures that are painted over (single-color painting) with the color palette of the application you are using, and print the specified sections of posters with bright colors using fluorescent ink.
Page 546 You can print the color palette from the printer operation panel. Print to the paper of your choice, and set the RGB values as you check the colors. Test print 3. Print The color that you added the checkmark for will be brightly printed. Note •...
Page 547: Printing Using Airprint
• There are restrictions for printing with AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment. • AirPrint Operation Environment •...
Page 548 4. Select printer Select your model from the Printer list in the Print dialog. Note • Click Show Details to switch the setup window to the detailed display. 5. Check print settings Set paper size and other items as needed. Set paper type from the printer.
Page 549 Caution when Setting the Print Quality If you are using the Canon IJ printer driver or AirPrint, the print quality settings may differ depending on the type of paper you are printing. Excluding some types of paper, Standard for Canon IJ printer driver...
Page 550: Printing From Printer
Printing from Printer Printing Data Saved on USB Flash Drive...
Page 551: Printing Data Saved On Usb Flash Drive
Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing.
Page 552 Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The following screen is displayed. A.
Page 553 5. Tap Start. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 4. Tapping No returns to HOME screen. •...
Page 554: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint)
Page 555: Printing From Ios Device (Airprint)
Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Important • There are restrictions for printing with AirPrint. Please be aware in advance. Checking Your Environment First, check your environment. •...
Page 556 Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Page 557 6. Check Print Settings Set the number of copies to be printed and print options, as needed. 7. Tap Print The printer prints according to the specified settings. Note • It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network.
Page 558 Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Tap Print Center that is displayed in multitasking mode. In the screen that appears, tap on the print job to be deleted, and then tap Cancel Printing.
Page 559: Enlarging Copy With Imagerunner Advance
Enlarging Copy with imageRUNNER ADVANCE Copy scanned with imageRUNNER ADVANCE can be sent to the printer via FTP. Enable FTP from Remote UI. 1. Start up Remote UI. Start up Remote UI 2. Select System info and LAN settings. 3. Select LAN settings. 4.
Page 560 8. Select Use authentication check box and Set/change password check box, and then enter a user name and password. The user name and password you enter in this step are used for FTP authentication. Enter the same value for FTP settings of imageRUNNER ADVANCE. 9.
Page 561 See the following two types of enlargement setting methods. Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1. Place the copy on the platen glass or feeder of imageRUNNER ADVANCE. 2. Select Scan and Send. 3. Tap New Destination. 4.
Page 562 5. Tap FTP from the Protocol drop-down list. 6. Enter setting items. Enter the printer's IP address as the Host Name. Note • We recommend that you set a fixed IP address for your printer. Enter "./folderN" in Folder Path. ("N" represents the print setting number specified in the Direct print settings from FTP screen on the printer.) For example, to enter the pathname for Print settings 1, enter "./folder1".
Page 563 9. Select File Format. Select PDF or JPEG. Note • If you select PDF, remove the check from the Compact and Encrypt check boxes. 10. Specify the settings as necessary. Important • Select 300x300 dpi or 600x600 dpi as the resolution. 11.
Page 564 Scanned originals are sent to the printer and printing starts. Note • It is recommended to register the setting contents in Favorite Settings.
Page 565: Fitting To Paper Width
Fitting to Paper Width 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Fit paper size. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate.
Page 566: Specifying Magnification Level
Specifying Magnification Level Setting Input resolution 1. Tap Print quality settings. 2. Tap Input resolution. Select the input resolution that matches your output requirements. 600 dpi Select when printing at 600 dpi. 300 dpi Select when printing at 300 dpi. Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format.
Page 567 Setting scale percentage 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Scaling. 4. Tap A on the displayed screen.
Page 568 5. Enter the scale percentage, and then tap OK. For commonly used magnification conversions, refer to Reference for Magnification. 6. Select OK on the displayed screen. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. Reference for Magnification •...
Page 569 100% 141% 100% Output size 200% 141% 283% 200% 400% 283% • ANSI format • Original size Letter Legal Ledger 8.5" x 11" 8.5" x 14" 11" x 17" 200% 157% 129% Output size 258% 242% 200% 400% 314% 258% •...
Page 570: Printing With Fluorescent Ink
Printing with Fluorescent Ink Create items such as posters in bright and vivid color tones using fluorescent ink. Using Vivid Color Tones There are two ways to make your item vivid. Printing the Entire Item Vividly (Vivid mode) Make all warm colors bright and vivid. This is recommended when a photo or illustration contains multiple warm colors such as pink and orange.
Page 571 Creating Vivid Items In Windows, you can use PosterArtist, an application for creating professional-looking posters even without professional knowledge or technique; simply select a design from a variety of templates and then insert and edit text, photos, clipart, and other materials. Use PosterArtist to quickly create a bright and vivid item by selecting a template and specifying colors for text and shapes.
Page 572: Printer Driver
Printer Driver Windows Printer Driver macOS Printer Driver...
Page 573: Macos Printer Driver
macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver...
Page 574: Overview Of The Printer Driver
Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use (Printer Driver)
Page 575: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 576: Checking Layout In Preview Before Printing
Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF.
Page 577: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 578 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click -, and click OK.
Page 579: How To Open The Printer Driver Setup Dialog
How to Open the Printer Driver Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 580: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 581: Print Dialog
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 582 A rough indication of the remaining ink level is displayed. You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Free Layout, it is possible to allocate multiple source documents, and display the print results in imagePROGRAF Preview.
Page 583: Updating Media Information In Printer Driver
The procedure for updating media information is described below. Update Media Information 1. From the pop-up menu, select Media Information Canon IJ Printer Utility2 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer is on, and then click OK.
Page 584 Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.
Page 585: Correcting Media Information In Printer Driver (When Printer Used In Shared Environment)
The procedure for correcting media information is described below. Correct Media Information 1. From the pop-up menu, select Media Information Canon IJ Printer Utility2 2. Click Correct Media Information After checking whether or not the printer driver's media information is correct, a message will be displayed.
Page 586: Confirm The Printer Paper Information
Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the UI, select Printer status Remote 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position.
Page 587: Setting Accounting Information
ID. The procedure for Setting Accounting Information is described below. 1. From the pop-up menu, select Accounting Canon IJ Printer Utility2 2. Set Account ID Set an Account ID, as necessary. Account ID/Department/Project number Enter the Account ID, Department, or Project number to be set.
Page 588: Set A Pin Code For Print Jobs
Set a PIN Code for Print Jobs If you set a PIN code to your print jobs, the print jobs remain in standby status until the PIN code is entered on the printer operation panel. As the material is printed immediately after entering the PIN code, issues such as retrieving the wrong documents and allowing others to peek at your documents can be prevented.
Page 589 Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 590: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2.
Page 591: Displaying The Printing Status Screen
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the printer icon displayed on the Dock.
Page 592 Important • If an error occurs, an error message will appear on the printing progress confirmation screen. • The content of the error message may differ depending on the OS version. • The printer part names in the error message may differ from what is listed in this manual. •...
Page 593: Canon Ij Printer Utility2
The Canon IJ Printer Utility2 allows you to update media information and configure accounting. You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 594: Opening The Canon Ij Printer Utility2
Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies..
Page 595: Checking The Ink Status From Your Computer
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, an illustration showing the status of the ink tanks and maintenance cartridge appears.
Page 596: Instructions For Use (Printer Driver)
Notes on Adding a Printer • If you will be installing the Canon printer driver on a macOS and using the printer through a network connection, select the printer name that contains Bonjour in the Add (Add Printer) dialog.
Page 597: Description Of Print Dialog
Description of Print Dialog Quality & Media Color Options Advanced Paper Settings Page Processing Additional Settings Specifications...
Page 598: Quality & Media
You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Note • After updating media information of the printer, start up the Canon IJ Printer Utility2 and update media information. Paper Source Select the source from which paper is supplied.
Page 599 No Color Correction Performs printing without color matching. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
Page 600 Specify Fluorescent Colors and Print...
Page 601: Color Options
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike applications dedicated to image processing.
Page 602 drag the slider toward the right and darker as you drag the slider toward the left. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images during printing.
Page 603: Advanced Paper Settings
Advanced Paper Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results.
Page 604 0.5 seconds / 1 second / 3 seconds / 5 seconds / 7 seconds / 9 seconds After one scan has been printed, the next one will be printed after the set time has elapsed. Increase the interval depending on the occurrence of bleeding and uneven coloring. Roll Paper Safety Margin Allows you to specify the length of the white margins on the edges of the paper in order to make even significantly curled paper adsorb to the platen.
Page 605 Calibration Value Allows you to apply the results of calibration performed on the printer. To apply the calibration values, select Use Value.
Page 606: Page Processing
Page Processing You can configure advanced settings, such as for printing on roll paper and for adjusting how much of the document extends outside the paper when printing borderless. Roll Paper Width Select the roll paper width. Select the width that matches the width of the roll paper loaded in the printer. Width This enables you to select Custom Size in Roll Paper Width, allowing you to specify the roll width.
Page 607 On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When printing on roll paper, you can save paper by reducing the upper and lower margins. Rotate Page 90 degrees When you print a portrait document onto roll paper, you can save paper by rotating the document 90 degrees and print the document horizontally relative to the paper.
Page 608: Additional Settings
Additional Settings Use this dialog to set the output method. Output Method Set the method for exporting the print job to the printer's hard disk drive. Print After the printing ends, the print job is not saved to the printer's hard disk drive. Set PIN for printing Set a PIN code for print jobs to prevent issues such as retrieving the wrong documents and allowing others to peek at your documents.
Page 609: Specifications
Specifications Important • The following values may vary depending on the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." 4.00 in.
Page 610: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 611: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 612: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged on as a user with administrative rights. 1. Open System Preferences, and select Printers & Scanners 2.
Page 613: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 614: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 615: Application Software
Application Software Professional Print & Layout Guide Direct Print Plus Guide Easy-PhotoPrint Editor Guide Preview Guide (Windows) Preview Guide (macOS) Free Layout plus Guide (Windows) Free Layout Guide (macOS) Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide...
Page 616: Managing Print Jobs
Managing Print Jobs Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes...
Page 617: Basic Print Job Operations
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...
Page 618: Using Printer Hard Disk
Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer • When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without printing it yet.
Page 619 Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum number of job queues are saved, the print job sent from the computer is in a state of waiting for processing.
Page 620: Saving Print Jobs In Personal Job Boxes
Saving Print Jobs in Personal Job Boxes To save print jobs in personal job boxes, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3.
Page 621 5. In Name of data to be saved, specify how to name saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Select a personal job box in Job Box.
Page 622 Note • Select Acquire Job Box Name to display personal job box names in the Job Box list, as acquired from the printer. 7. Select OK. Configuring Printer Driver (macOS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Dialog 2.
Page 623 3. Select Save in Job Box in Output Method.
Page 625: Priority Printing
Priority Printing You can change the print order (Priority printing) by specifying the print job that is being received. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Note • For the operation of the print job with the icon (pending print job), see Printing Pending Jobs.
Page 626 Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Prioritize.
Page 627: Printing Pending Jobs
Printing Pending Jobs If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue.
Page 628 Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select print job with icon on the left. 5. Select Release.
Page 629: Printing Security Print Jobs
Printing Security Print Jobs A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such as List of print jobs.
Page 630 6. Tap OK. PIN authentication successful. is displayed and printing starts. Note • The security print job is deleted after printing. •...
Page 631: Deleting Print Jobs
Deleting Print Jobs You can delete a print job as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2.
Page 632 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 6. Confirm displayed message and tap Yes.
Page 633: Printing Saved Jobs
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2.
Page 634 8. Tap Start. Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. 5.
Page 635: Deleting Saved Jobs
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2.
Page 636 5. In the list, select the target job. 6. Select Edit. 7. Select Delete. 8. Select Yes.
Page 637: Moving Saved Jobs
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. Important •...
Page 638: Advanced Print Job Operations
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space...
Page 639: Saving Print Jobs Sent From Sources Other Than Printer Driver
Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel.
Page 640 1. Tap Printer settings on HOME screen. Home Screen Menu Composition 2. Tap Hard disk settings. If you specify the administrator password, enter the password. 3. Tap Save first and print. 4. Tap ON.
Page 641: Printing Without Saving Jobs In Common Job Box
Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box settings is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from common job box after printing.
Page 642: Setting Passwords For Personal Job Boxes
Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings •...
Page 643: Naming Personal Job Boxes
Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note •...
Page 644: Printing List Of Saved Jobs
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. 1. Tap Job management on HOME screen. Home Screen Menu Composition 2. Tap Saved job. 3.
Page 645: Renaming Saved Jobs
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note •...
Page 646: Printer Hard Disk Operations
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • • Remote UI • • Operation panel • The hard disk operations available through each interface are as follows. Operation Printer driv- Remote UI Operation panel...
Page 647: Checking Free Hard Disk Space
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Printer information on HOME screen. Home Screen Menu Composition 2.
Page 648: Frequently Asked Questions
Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs dirt Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty...
Page 649 colors are inaccurate Printed colors are inaccurate Documents are printed in monochrome Line Line thickness is not uniform Lines or colors are misaligned Others The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Borders appear in borderless printing General FAQ I want to easily create vertical or horizontal banners...
Page 650 Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight...
Page 651 Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Basket Lurches When Trim edge first is set, the trimmed paper is drawn into the roll unit Ink Level Detection Media Type Selection does not Match Loaded Media Type Warning Message is Displayed When Performing Color Calibration...
Page 652: I Want To Easily Create Vertical Or Horizontal Banners
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)
Page 653: Does This Printer Support Sub-Ink Tank System
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub-ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...
Page 654: I Want To Know How To Configure Roll Cutting
I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.
Page 655: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry
I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time...
Page 656: How Do I Print Without Borders
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS)
Page 657: I Want To Know The Paper Types That Can Be Used In This Printer
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the media information list. Paper Information List...
Page 658: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...
Page 659: Can I Perform Duplex Printing
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents Freely Using Free Layout plus...
Page 660: I Want To Perform Enlargement Printing
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS)
Page 661: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Cannot Print or Connect...
Page 662: Problems Regarding Paper
Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight...
Page 663: Remove Jammed Roll Paper
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1.
Page 664 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may • cause malfunction. 4. Lift up the release lever.
Page 665 5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion.
Page 666 Caution • Be careful not to injure yourself or scratch the printer when cutting. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, an error message may appear on the touch screen when you turn on the printer.
Page 667 7. Hold the leading edge of the roll paper in the middle and pull it gently and evenly until it reaches the output guide (A) position. At this time, align the right edge of the roll paper parallel to the paper alignment line (B). When the paper is parallel to the line, lower the release lever.
Page 668 9. Turn on the power to the printer. Turning the Printer On and Off The roll is advanced and the printer is ready to print. Note • To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the •...
Page 669: Remove A Jammed Sheet
Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage to the left or right side, away from the jammed paper.
Page 670 4. Lift up the release lever.
Page 671 5. Hold the paper and pull it out toward the front. After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important •...
Page 672 8. Turn on the power to the printer. Turning the Printer On and Off...
Page 673: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Note •...
Page 674: Paper Is Not Fed Automatically
Paper is not fed automatically This paper cannot be fed automatically. Check 1 Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Note •...
Page 675: Roll Paper Is Not Switched Automatically
Roll Paper Is not Switched Automatically When using certain paper types and widths under certain temperature and humidity conditions, roll paper auto switching may not be possible. Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option)
Page 676: Roll Paper Is Not Fed Automatically
Roll Paper Is not Fed Automatically Check the paper settings. Check 1 Select Enable for Roll paper auto feed on Paper-related settings. Paper-related settings Check the setting for Paper retention settings. Check 2 Select While feeding for Paper retention settings on Paper-related settings. Paper-related settings Make sure automatic paper feed can be used for the roll you are using.
Page 677: Paper Source Does Not Switch When Roll Paper Is Used Up
Paper Source Does Not Switch When Roll Paper Is Used Up Check the paper settings. Check Check the following setting items on Paper-related settings and perform settings. • Select Enable for Switch roll paper when low. • Select Barcodes or Auto estimate for Manage remaining roll amount. •...
Page 678: Roll Paper Remains/Lacks Under Quantity Management
Roll Paper Remains/Lacks under Quantity Management Is the remaining amount of loaded roll paper set correctly? Check 1 If all the following three conditions are met, you can specify the remaining amount of the loaded roll paper manually when you load it. •...
Page 679: Cannot Load Sheets
Cannot load sheets Check that the correct paper source has been selected Check Tap Paper Settings Display area in the touch screen menu, and then select the paper source. Select Load paper and load the paper. Loading Sheets in the Printer...
Page 680: Paper Is Not Cut Straight
Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.
Page 681 Replace the cutter blade. Replacing the Cutter Blade Are you printing on Large-Format? Check 9 Change the position of the basket. Printing on Large-Format or Easily Damaged Paper (Position 3)
Page 682: Paper Is Not Cut
Paper is not cut Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Check 1 Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Quality & Media (macOS) Is Cutting mode in the touch screen menu set to Eject cut or User cut? Check 2 If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.
Page 683: Cutter Blade Does Not Work While Cutting Is In Progress
Cutter Blade Does Not Work While Cutting Is in Progress Does a message appear on the touch screen? Check 1 If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again.
Page 684: The Size Of Clear Film Cannot Be Detected
The size of clear film cannot be detected Is the platen dirty with ink? Check Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...
Page 685: Margins Are Wide
Margins are wide Is auto cut being used on printed material with a wide margin on the trailing Check 1 edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. The specified length varies depending on the media type and the usage environment (humidity).
Page 686: When Printing On Roll Paper, The Printed Surface Becomes Scratched
When printing on roll paper, the printed surface becomes scratched Depending on the paper, the printed surface may become scratched when the Check 1 paper is fed. In this case, you must set Paper retention settings to Release on the touch screen, and then manually feed the paper.
Page 687: Printing Does Not Start
Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed Message Is Displayed and Borderless Printing Fails...
Page 688: Printer Suddenly Stopped Working For Some Reason
Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wi-Fi Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 689 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. •...
Page 690 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 691 LAN settings • Print the network settings. • Printing Network Settings Have you entered the proper password specified for the Wireless Direct? Check 5 To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer.
Page 692 Cannot Print through Network Make sure the computer is connected to the wireless router. Check 1 For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. If the printer driver is not installed, install it. (Windows) Check 2 Install the printer driver using the Setup CD-ROM or install it from here.
Page 693: The Data Lamp On The Operation Panel Does Not Light Up
The Data lamp on the Operation Panel does not light up Does the printer have power? Check 1 Check that the power cord is firmly plugged all the way in. Turn on the power to the printer. Was the correct printer selected? Check 2 In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again.
Page 694: The Printer Does Not Respond Even If Print Jobs Are Sent
The printer does not respond even if print jobs are sent Is Pause printing set to Enable? Check 1 Set Pause printing on the touch screen menu to Disable. Pausing Printing Is USB or LAN connection disabled? Check 2 • For USB connection: •...
Page 695: Preparing The Ink System." Is Displayed
"Preparing the ink system." is displayed The Print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. •...
Page 696: Agitating The Ink" Is Displayed
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 to 20 minutes).
Page 697: Message Is Displayed And Borderless Printing Fails
Message Is Displayed and Borderless Printing Fails For information on possible solutions, refer to the link for each messages. 4114 4116 4121...
Page 698 4913...
Page 699: The Printer Stops During A Print Job
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper...
Page 700: Printing Stops And An Error Message Is Displayed
Printing stops and an error message is displayed If the action indicated in the error message does not solve the problem, the roll paper may be stuck and not able to be advanced. Is the loaded roll paper touching printer parts, etc.? Check 1 If the loaded roll paper is touching printer parts, load the roll paper again.
Page 701: The Printer Ejects Blank, Unprinted Paper
Checking for Nozzle Clogging Is the correct printer driver selected? Check 3 Print again using the correct printer driver for your printer. If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.
Page 702: Problems With The Printing Quality
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs...
Page 703: Printing Is Faint
Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the Print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
Page 704 Remove a Jammed Sheet Was the paper cut before the ink dried? Check 5 Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Is the printer driver Print Quality set to a low quality setting? Check 6 Follow the steps below to set Print Quality to higher quality settings, and then print.
Page 705: Paper Rubs Against The Print Head
Paper rubs against the Print Head Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
Page 706 Is the paper loaded properly? Check 3 If not loaded properly, paper can buckle and rub against the Print head. Reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Is the Print head height set too low? Check 4 Set Head height in the touch screen menu to the value higher than the current one.
Page 707: The Edges Of The Paper Are Dirty
The edges of the paper are dirty Was printing borderless or on small paper? Check 1 The platen may become dirtied by borderless printing or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Extension for borderless printing set to a large value? Check 2 The platen may become dirtied by setting a large amount of extension.
Page 708 • Click Get Information to reflect the paper information set in the printer to the printer driver. • Printing with Easy Setup When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer.
Page 709 Cleaning the Printer Exterior...
Page 710: The Surface Of The Paper Is Dirty
The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Top Cover If using plain paper, is the media type set to Plain papers? Check 2 Set the media type to PlainP(Quick-dry) or PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Does this paper take longer to dry? Check 3...
Page 711 Move the printer to a different environment, or let the paper dry before rolling it.
Page 712: The Back Side Of The Paper Is Dirty
The back side of the paper is dirty Was the previous print job borderless, or printed on small paper? Check 1 Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Detect paper width in the touch screen menu set to Disable? Check 2 Printing with Detect paper width set to Disable may cause the platen to be dirtied.
Page 713 Set the media type to PlainP(Quick-dry) or PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Does this paper take longer to dry? Check 6 Increase the length of the Pause between pages and Pause between scans settings from the touch screen menu.
Page 714: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing.
Page 715: Printed Colors Are Inaccurate
Printed colors are inaccurate Is the Print head nozzle blocked? Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Has color been adjusted in the printer driver? Check 2 Follow the steps below to adjust color settings.
Page 716 • Adjust the settings of the color management software, referring to the software documentation as needed. • Has the Print head been replaced? Check 5 Differences between one Print head and another may result in a change in color after replacing the Print head. Execute color calibration.
Page 717: Banding In Different Colors Occurs
Banding in different colors occurs Make sure that the Print head nozzle is not blocked Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen •...
Page 718 Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media • type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. •...
Page 719 If the printer is on standby or if you leave paper as it is for approximately over 30 minutes, paper may be curled or wrinkled. Set Sleep timer on Energy saving settings to a value shorter than 30 minutes, so that you can prevent paper from being curled or wrinkled.
Page 720: Colors In Printed Images Are Uneven
Colors in printed images are uneven Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
Page 721 Is the Print head position adjusted correctly? Check 3 Adjust the Print head position. Automatic Adjustment to Straighten Lines and Colors Is the feed amount adjusted correctly? Check 4 Adjust feed amount. Adjusting Feed Amount Colors in printed images may be uneven if the Print Quality setting is too low Check 5 If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher Print Quality setting.
Page 722 Adjusting Vacuum Strength Color may be uneven if printing materials were stacked while drying Check 9 To avoid uneven colors, we recommend drying each sheet separately. Is Ink drying target area for Pause between scans in the touch screen Check 10 menu set to Leading edge? If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven approximately 4.3 to 6.3 inches (110 to 160 mm) from the front edge of the paper.
Page 723: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs Paper may be gripped too strongly over the platen. Check 1 Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check if the Print head is in the right position. Check 2 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the Print head to the optimal height and then adjust the position of the Print head.
Page 724 Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media • type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. •...
Page 725: The Length Of The Printed Image In The Paper Ejection Direction Is Not Accurate
The length of the printed image in the paper ejection direction is not accurate Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
Page 726 Perform print quality adjustment to automatically adjust the feed amount. Check 3 Perform Adjust print quality from Paper feed adjustment and Print alignment pattern to automatically adjust the feed amount. Automatic Banding Adjustment Is Set priority for Paper feed adjustment in the touch screen menu set to Check 4 Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed...
Page 727: Images Are Printed Crooked
Images are printed crooked Has the roll paper been loaded at an angle? Check 1 If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls on the Roll Holder Paper may have been fed at an angle.
Page 728: Documents Are Printed In Monochrome
Documents are printed in monochrome Is Color Mode set to Monochrome, or Print Target set to Monochrome Check 1 (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Is Black and White Photo Print selected in a macOS printer driver? Check 2 Deselect Black and White Photo Print in the printer driver Quality &...
Page 729: Line Thickness Is Not Uniform
Line thickness is not uniform Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
Page 730 Loading Sheets in the Printer Adjust the position of the Print head Check 3 If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Head height to a value lower than the current setting and then adjust the position of the Print head.
Page 731: Lines Or Colors Are Misaligned
Lines or colors are misaligned Adjust the position of the Print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the Print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Head height to a value lower than the current setting and then adjust the position of the Print head.
Page 732 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Is the Roll Paper loaded at an angle? Check 4 If there is a gap between the roll paper and the roll holder, reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Paper may have been fed at an angle.
Page 733: Borders Appear In Borderless Printing
Borders appear in borderless printing If white bandings or borders appear on the edges of borderless printing, check the following items. Is the position of the Print head adjusted? Check 1 Adjusting the position of the Print head will improve the printing accuracy. Adjusting the Print Head If printing full-scale borderless, is the selected paper wider than the source Check 2...
Page 734: Cannot Print Over Network
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks...
Page 735: Cannot Connect Printer To Network
Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's wired LAN connector? Check 1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.
Page 736: Cannot Print Over Tcp/Ip Network
Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check 1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. •...
Page 737: Cannot Print Over Bonjour Networks
Cannot Print over Bonjour networks Is the computer you are trying to print from configured correctly? Check 1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check 2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.
Page 738: Cannot Find Printer On Network
Cannot Find Printer on Network Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint...
Page 739: Cannot Find Printer During Setup
Cannot Find Printer During Setup If you cannot find the printer on network during setup, check the following. When you complete all the checking, try to set up from the beginning. Items to check for Wi-Fi Check the basic items for Wi-Fi Step 1 1.
Page 740 For more on checking the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact the manufacturer. Important • Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for •...
Page 741 Items to check for wired LAN Check the basic items for wired LAN Step 1 1. Check the power and LAN Cable When the printer cannot be found on the setup screen, using wired LAN connection setup, make sure that all the network devices are connected with the router and the hub via LAN cables and that all the devices are turned on.
Page 742 Solve the Problem, Using IJ Network Device Setup Utility Step 2 Diagnose and repair the network connections using IJ Network Device Setup Utility. Download IJ Network Device Setup Utility from the below page, and install it on your computer. Checking Printer Connection Status Using IJ Network Device Setup Utility If you can connect to the network, try to set up from the beginning.
Page 743: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back side of the printer.
Page 744 3. Turn on printer. If you cannot resolve problem, follow procedure below to reinstall printer driver. Check 3 1. Exit setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Click here and perform setup. Note •...
Page 745: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Search By IP Address on the screen which appears by clicking Printer Not Found. The screen to select searching criteria appears.
Page 746 C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
Page 747 • If a firewall message appears: • If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 748: Cannot Find Printer While Using Wi-Fi
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen.
Page 749 To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. • LAN settings • Print the network settings. • Printing Network Settings Note •...
Page 750 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 751: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Make sure LAN cable is connected properly.
Page 752: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check 1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check 2 Make sure printer is connected by LAN to same network subnet as AirPrint Check 3...
Page 753: Installation Problems
Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows)
Page 754: Removing Printer Software
• See the pages below for how to remove printer drivers. • Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the IJ Network Device Setup Utility.
Page 755 Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash.
Page 756: Taking Time To Setup Process (Windows)
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Page 757: Failed To Printer Driver Installation (Windows)
CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 758 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you •...
Page 759: Other Problems
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Basket Lurches When Trim edge first is set, the trimmed paper is drawn into the roll unit Ink Level Detection Media Type Selection does not Match Loaded Media Type...
Page 760: Printer Does Not Turn On
Printer does not turn on Is the power cord plugged in? Check 1 Plug the power cord into the outlet, and then turn on the printer. Is the specified voltage being supplied? Check 2 Check the voltage of the outlet and breaker. Specifications...
Page 761: If The Printer Makes A Strange Sound
If the Printer Makes a Strange Sound Has an unusual noise been produced from the vicinity of the roll holder? Check 1 If dust accumulates on the gear (A) at the end of the roll holder, a noise may be produced from that area. When the noise starts, clean the gear with the following procedure.
Page 762 Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.
Page 763: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...
Page 764: Printer Consumes A Lot Of Ink
Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System Cleaning being carried out frequently? Check 2 System Cleaning uses a lot of ink.
Page 765: Printed Pages Are Not Collected Cleanly In The Basket
Printed pages are not collected cleanly in the basket Is the roll unit in place? Check 1 The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations Is the basket in the right position for the media size? Check 2...
Page 766: Basket Lurches
Basket Lurches Make sure a Basket Locking Support is attached to the Basket Arm. The basket may lurch if a force is applied to the one without the Basket Locking Support. To prevent the basket from lurching, attach the Basket Locking Supports to both sides of the Basket Arm. Using the Basket...
Page 767: When Trim Edge First Is Set, The Trimmed Paper Is Drawn Into The Roll Unit
When Trim edge first is set, the trimmed paper is drawn into the roll unit Is the basket in position 1? Check If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit.
Page 768: Ink Level Detection
Ink level detection will be deactivated if you load ink tanks once emptied. If "The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank." appears on the touch screen, follow the steps below.
Page 769: Media Type Selection Does Not Match Loaded Media Type
Media Type Selection does not Match Loaded Media Type Is this paper being used for the first time? Check 1 If this is the first time to use the paper, it may not be selected correctly. In the media type selection, manually select the correct paper type.
Page 770: Warning Message Is Displayed When Performing Color Calibration
Warning Message is Displayed When Performing Color Calibration In the following cases, perform color calibration again or create a color calibration target. • A warning message is displayed when performing color calibration. • • A warning message is displayed when creating a color calibration target. •...
Page 771: List Of Support Code For Error
List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
Page 772 3419 3420 3421 3422 3423 3424 3448 3451 • 4000 to 4ZZZ • 4107 4111 4112 4114 4116 4117 4119 4120 4121 4122 4801 4803 4804 4805 4806 4900 4901 4903 4905 4909 4910 4911 4913 4920 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 •...
Page 773 • A000 to ZZZZ • B20A B510...
Page 774 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print •...
Page 775 100A Cause You have attempted to print from Roll 1 (Upper), but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading the Upper Roll on the Printer Note •...
Page 776 100B Cause Tried to print from Roll 2 (Lower) but no paper roll has been loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading the Lower Roll on the Roll Unit (Option) Note •...
Page 777 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 778 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 779 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel or Stop on the touch screen.
Page 780 1018 Cause Roll 1 (Upper) feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. Removing the Upper Roll from the Printer...
Page 781 1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll holder on the roll unit. Removing the Lower Roll from the Roll Unit (Option)
Page 782 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 783 1022 Cause Received print job that is longer than paper length remaining on Roll 1 (Upper). What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 784 1023 Cause Received print job that is longer than paper length remaining on Roll 2 (Lower). What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 785 1024 Cause Possible causes include the following. • Roll paper is empty in Roll 1 (Upper). • There is remaining roll paper in Roll 1 (Upper), but because it could not be advanced, it could not be detected. What to Do •...
Page 786 1025 Cause Roll paper in Roll 2 (Lower) is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit (Option) 2.
Page 787 1034 Cause No upper roll is loaded in printer. What to Do • Continuing to print • Load an upper roll in the printer and print. If an upper roll is loaded in the printer, feed the roll paper manually. Loading the Upper Roll on the Printer •...
Page 788 1035 Cause No lower roll is loaded in roll unit. What to Do • Continuing to print • Load a lower roll in the roll unit and print. If a lower roll is loaded in the roll unit, feed the roll paper manually. Loading the Lower Roll on the Roll Unit (Option) •...
Page 789 • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. • Make sure the roll unit's connection cable is inserted all the way in. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 790 Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 791 Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 792 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 793 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 794 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 795 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 796 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 797 1058 Cause Roll paper in Roll 1 (Upper) has almost run out. What to Do Printing will continue. Replace the upper roll in the printer with one that has enough paper for printing as soon as possible. Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note •...
Page 798 1059 Cause Roll paper in Roll 2 (Lower) has almost run out. What to Do Printing will continue. Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible. Removing the Lower Roll from the Roll Unit (Option) Loading the Lower Roll on the Roll Unit (Option) Note •...
Page 799 1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the displayed media type and size, and tap OK. •...
Page 800 1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on.
Page 801 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 802 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 803 1213 Cause Release lever is lifted up. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power.
Page 804 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 805 3. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 806 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2.
Page 807 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into...
Page 808 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 809 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If "There is a job which has not been printed yet.
Page 810 1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
Page 811 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 812 1325 Cause Received cut paper print data when using roll unit on Media Take-up Unit. What to Do Follow the steps below to print again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 813 1326 Cause Printer could not feed upper roll. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? •...
Page 814 1327 Cause Printer could not feed roll paper from roll unit (lower). What to Do Fully rewind the roll paper in the roll unit (lower) manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? •...
Page 815 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Upper Roll on the Printer If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 816 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Lower Roll on the Roll Unit (Option) If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 817 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 818 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 819 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 820 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 821 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 822 140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 823 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
Page 824 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 825 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 826 1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head...
Page 827 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 828 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head...
Page 829 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head...
Page 830 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head...
Page 831 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 832 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
Page 833 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...
Page 834 1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
Page 835 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
Page 836 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
Page 837 1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note •...
Page 838 1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks...
Page 839 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
Page 840 168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
Page 841 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 842 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 843 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
Page 844 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
Page 845 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
Page 846 1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks...
Page 847 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
Page 848 1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks...
Page 849 1757 Cause Cannot fill sub ink tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks...
Page 850 1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit.
Page 851 2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
Page 852 2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
Page 853 2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 854 2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
Page 855 2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do •...
Page 856 3000 Cause The print head has not been calibrated. What to Do Print Head Alignment is recommended. Adjusting the Print Head Note • This message will appear until Print Head Alignment is carried out.
Page 857 3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head...
Page 858 3101 Cause Common calibration or unique calibration is now recommended. This message appears when the Calibration guide settings is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color calibration, and the specified conditions have been met since the last time common calibration was carried out.
Page 859 3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "A part needs to be replaced." appears. Contact your Canon dealer for assistance.
Page 860 3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
Page 861 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
Page 862 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
Page 863 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 864 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 865 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 866 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 867 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 868 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 869 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 870 3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
Page 871 3332 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
Page 872 3333 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
Page 873 3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed.
Page 874 3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Acrobat.
Page 875 3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it.
Page 876 3338 Cause Resolution of JPEG data and printer settings are mismatched. What to Do Check the print results. When the print results have problems, print using a printer driver.
Page 877 3341 Cause Print data including the image processing table was sent. What to Do Print data that includes the image processing table cannot be printed. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 878 3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs...
Page 879 3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 880 3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 881 3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 882 3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 883 3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 884 3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 885 3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 886 3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 887 3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 888 3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 889 3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
Page 890 3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
Page 891 3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again.
Page 892 3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for your network device.
Page 893 3451 Cause Failed to communicate with the monitoring service center. What to Do Check the network connection and perform a communication test. For details on changing the network configuration, refer to the documentation for your network device.
Page 894 4107 Cause Possible causes include the following. • Received print job for Roll 1 (Upper) while Roll 2 (Lower) is in use. • Received print job for Roll 2 (Lower) while Roll 1 (Upper) is in use. What to Do Tap OK on the touch screen to dismiss the error.
Page 895 4111 Cause The media type specified is incompatible with this device. What to Do Tap Stop on the touch screen to stop printing. Check the media type settings, and then try again.
Page 896 4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit use setting is not set to paper feed. What to Do To stop printing, tap OK or Stop on the touch screen. Check the roll unit settings, and then try again. Switching Roll Unit Modes...
Page 897 4114 Cause The paper position is not suitable for borderless printing. What to Do Tap OK on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder...
Page 898 4116 Cause The paper is loaded askew. What to Do • Reloading paper • Tap Replace the paper and print on the touch screen, then reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Insert the roll paper firmly until it is against the roll holder flange.
Page 899 4117 Cause The print job received contains settings not compatible with borderless printing. What to Do • Changing the print job settings • Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2.
Page 900 4119 Cause Cannot print borderless because the paper is out of position. What to Do • Reloading paper • Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) •...
Page 901 4120 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings • Follow these steps to change the settings of the print job to enable borderless printing. 1.
Page 902 4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing •...
Page 903 4122 Cause The media type in the printer cannot be printed borderless. What to Do Tap Cancel on the touch screen to stop printing. Note • See the media information list for media types compatible with borderless printing. • Paper Information List...
Page 904 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 905 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 906 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 907 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 908 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 909 4900 Cause The printer hard disk is full. What to Do tap Stop to stop printing, and then take the following action. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
Page 910 4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.
Page 911 4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
Page 912 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 913 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 914 4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 915 4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
Page 916 4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper • Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 917 4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. •...
Page 918 If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance.
Page 919 4924 Cause Paper loaded is not suitable for Color calibration. What to Do Follow the steps below to repeat Color calibration. 1. Tap OK on the touch screen to dismiss the error. 2. Load paper suitable for Color calibration. See the media information list for suitable paper. Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings.
Page 920 4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color calibration. Contact your Canon dealer for assistance.
Page 921 4926 Cause The supplied paper size is not suitable for Color calibration. What to Do Tap OK on the touch screen to stop Color calibration. Load a paper size suitable for Color calibration, and then repeat Color calibration. Managing Colors Performing Color Calibration...
Page 922 4927 Cause Color calibration may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 923 4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 924 4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and Colors...
Page 925 4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 926 4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 927 4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 928 4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
Page 929 4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
Page 930 4952 Cause Failed to connect to the wireless router. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
Page 931 4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
Page 932 4954 Cause Failed to set up Wi-Fi using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
Page 933 4955 Cause IPv4/IPv6 settings were changed, but wired LAN and Wi-Fi are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or Wi-Fi.
Page 934 4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
Page 935 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 936 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33-4026 EC33-4027 EC33-4028 EC33-402A...
Page 937 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC3F-4120 EC3F-4121 EC3F-4122 EC3F-4123 EC3F-4126 EC3F-4127 EC3F-4128 EC3F-412A...
Page 938 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC4A-4001...
Page 939 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001...
Page 940 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC45-4001 EC47-4001...
Page 941 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001...
Page 942 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001...
Page 943 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 944 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F...
Page 945 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040...
Page 946 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047 EC51-404C EC51-404D...
Page 947 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 948 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 949 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 950 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 951 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 952 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 953 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 954 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 955 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 956 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 957 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 958 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 959 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 960 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 961 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 962 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 963 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 964 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 965 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001...
Page 966 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002...
Page 967 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003...
Page 968 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B...
Page 969 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07...
Page 970 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039...
Page 971 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A EC03-403B...
Page 972 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001...

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Summary of Contents for Canon imagePROGRAF GP-4000