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Dell Vostro 3480 Service Manual
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Dell Vostro 3480 Service Manual

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Dell Vostro 3480
Service Manual
Regulatory Model: P89G
Regulatory Type: P89G005

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Summary of Contents for Dell Vostro 3480

  • Page 1 Dell Vostro 3480 Service Manual Regulatory Model: P89G Regulatory Type: P89G005...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................6 Safety instructions................................6 Turning off your computer — Windows 10........................6 Before working inside your computer..........................7 After working inside your computer..........................7 2 Technology and components..........................8 DDR4....................................8 DDR4 Details.................................8 Memory Errors................................9 HDMI 1.4....................................9 HDMI 1.4 Features................................9 Advantages of HDMI..............................10 USB features..................................
  • Page 4 Installing the M.2 2230 Solid-state drive........................ 26 Removing the M.2 2280 Solid-state drive or Intel Optane memory - Optional..........28 Installing the M.2 2280 Solid-state drive or Intel Optane memory - Optional............28 Coin-cell battery................................29 Removing the coin-cell..............................29 Installing the coin-cell battery..........................30 Hard drive..................................
  • Page 5 Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................90 Running the ePSA diagnostics..........................90 System diagnostic lights..............................90 Flashing BIOS (USB key)..............................91 Flashing the BIOS................................92 Backup media and recovery options..........................92 WiFi power cycle................................92 Flea power release................................92 5 Getting help..............................93 Contacting Dell................................. 93 Contents...

  • Page 6: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: Before Working Inside Your Computer

    Before working inside your computer About this task To avoid damaging your computer, perform the following steps before you begin working inside the computer. Steps Ensure that you follow the Safety Instruction. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer.

  • Page 8: Technology And Components

    Technology and components NOTE: Instructions provided in this section are applicable on computers shipped with Windows 10 operating system. Windows 10 is factory-installed with this computer. Topics: • DDR4 • HDMI 1.4 • USB features • Intel Optane memory DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM.

  • Page 9: Memory Errors

    Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.

  • Page 10: Advantages Of Hdmi

    • Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics • 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters •...

  • Page 11: Speed

    Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and Full- Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility.

  • Page 12: Compatibility

    • USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before.

  • Page 13: Disabling Intel Optane Memory

    Disabling Intel Optane memory About this task CAUTION: After disabling Intel Optane memory, do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error. The Intel Rapid Storage Technology user interface can be removed without uninstalling the driver. NOTE: Disabling Intel Optane memory is required before removing the SATA storage device, accelerated by the Intel Optane memory module, from the computer.

  • Page 14: Removing And Installing Components

    Removing and installing components Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw list The table provides the list of screws that are used for securing different components.

  • Page 15: Secure Digital Card

    Component Screw type Quantity Screw image I/O board M2x4 Optical-drive bracket M2x3 Optical-drive connector board M2x2 Big Head Power-adapter port M2x2 Power-button board M2x3 Power button with fingerprint M2x2 reader (optional) Solid-state drive M2x2 Solid-state drive M2x3 System board M2x4 Touchpad M2x2 Wireless-card bracket...

  • Page 16: Base Cover

    Base cover Removing the base cover Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Steps Loosen the three captive screws [1]. Remove the six (M2.5x6) screws that secure the base cover to the palmrest and keyboard assembly [2]. Pry the base cover from the top-right corner [1] and continue to open the right side of the base cover [2].

  • Page 17: Installing The Base Cover

    Installing the base cover Steps Place the base cover on the palmrest and keyboard assembly [1]. Press the right side of the base cover until it snaps into place [2, 3]. Removing and installing components...
  • Page 18 Tighten the three captive screws and replace the six (M2.5x6) screws that secure the base cover to the palmrest and keyboard assembly [1, 2]. Removing and installing components...

  • Page 19: Battery

    If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a Lithium-ion battery can be dangerous. In such an instance, the entire system should be replaced. Contact https://www.dell.com/support assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Removing and installing components...

  • Page 20: Removing The Battery

    Removing the battery Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Steps Disconnect the battery cable from the system board [1]. Remove the four (M2x3) screws that secure the battery to the palmrest and keyboard assembly [2]. Lift the battery off the palmrest and keyboard assembly [3].

  • Page 21: Memory Modules

    Next steps Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Memory modules Removing the memory module Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the...

  • Page 22: Installing The Memory Module

    Installing the memory module Steps Align the notch on the memory module with the tab on the memory-module slot. Slide the memory module firmly into the slot at an angle [1]. Press the memory module down until the clips secure it [2]. NOTE: If you do not hear the click, remove the memory module and reinstall it.

  • Page 23: Wlan Card

    Next steps Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer WLAN card Removing the WLAN card Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover...

  • Page 24: Installing The Wlan Card

    Installing the WLAN card About this task CAUTION: To avoid damage to the WLAN card, do not place any cables under it. Steps Insert the WLAN card into the connector on the system board [1]. Connect the WLAN cables to the connectors on the WLAN card [2]. Place the WLAN card bracket to secure the WLAN cables [3].

  • Page 25: Solid-State Drive/Intel Optane Memory Module

    Next steps Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Solid-state drive/Intel Optane memory module Removing the M.2 2230 Solid-state drive Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the...

  • Page 26: Installing The M.2 2230 Solid-State Drive

    Turn the thermal plate over. Remove the single (M2x2) screw that secures the solid-state drive to the thermal plate [1]. Lift the solid-state drive off the thermal plate [2]. Installing the M.2 2230 Solid-state drive Steps Place the solid-state drive into the slot of the thermal plate [1]. Replace the single (M2x2) screw that secures the solid-state drive to the thermal plate [2].
  • Page 27 Align the notch on the solid-state drive with the tab on the solid-state drive slot. Slide and insert the tab solid-state drive into the solid-state drive slot [1, 2]. Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly [3]. Replace the single (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [4].

  • Page 28: Removing The M.2 2280 Solid-State Drive Or Intel Optane Memory - Optional

    Removing the M.2 2280 Solid-state drive or Intel Optane memory - Optional Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the battery Steps Loosen the captive screw that secures the thermal plate to the palmrest and keyboard assembly [1]. Remove the single (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [2].

  • Page 29: Coin-Cell Battery

    Next steps Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Coin-cell battery Removing the coin-cell Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover...

  • Page 30: Installing The Coin-Cell Battery

    Installing the coin-cell battery Steps With the positive-side facing up, insert the coin-cell battery into the battery socket on the I/O board [1]. Press the battery until it clicks into place [2]. Removing and installing components...

  • Page 31: Hard Drive

    Next steps Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Hard drive Removing the hard drive assembly Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the...
  • Page 32 Disconnect the interposer from the hard drive assembly. Remove the four (M3x3) screws that secure the hard drive bracket to the hard drive [1]. Lift the hard drive bracket off the hard drive [2]. Removing and installing components...

  • Page 33: Installing The Hard Drive Assembly

    Installing the hard drive assembly Steps Align the screw holes on the hard drive bracket with the screw holes on the hard drive [1]. Replace the four (M3x3) screws that secure the hard drive bracket to the hard drive [2]. Connect the interposer to the hard drive assembly.
  • Page 34 Align the screw holes on the hard drive assembly with the screw holes on the palm rest and keyboard assembly [1]. Replace the four (M2x3) screws that secure the hard drive assembly to the palm rest and keyboard assembly [2]. Connect the hard drive cable to the system board and close the latch to secure the cable [3].

  • Page 35: System Fan

    System fan Removing the system fan Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the battery Remove the hard drive assembly Steps Disconnect the fan cable and display cable from the system board [1, 2]. Unroute the display cable from the routing guides on the fan [3].

  • Page 36: Installing The System Fan

    Installing the system fan Steps Align the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly [1]. Replace the two (M2x5) screws that secure the fan to the palm rest and keyboard board assembly [2]. Removing and installing components...
  • Page 37 Route the display cable through the routing guides on the fan [1]. Connect the display cable and fan cable to the system board [2, 3]. Removing and installing components...

  • Page 38: Heat Sink

    Next steps Replace the hard drive assembly Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Heat sink Removing the heatsink - UMA Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card...

  • Page 39: Installing The Heatsink - Uma

    Installing the heatsink - UMA Steps Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1]. In sequential order (as indicated on the heatsink), tighten the four captive screws that secure the heatsink to the system board [2]. Next steps Replace the system fan...

  • Page 40: Installing The Heatsink - Discrete

    Steps Loosen the four captive screws that secure the heatsink to the system board [1]. NOTE: Loosen the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heatsink. Remove the three (M2x3) screws that secure the heatsink to the system board [2]. Lift the heatsink off the system board [3].

  • Page 41: Vga Daughterboard

    Next steps Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer VGA Daughterboard Removing the VGA daughterboard Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover...

  • Page 42: Installing The Vga Daughterboard

    Installing the VGA daughterboard Steps Place the VGA daughterboard and align the screw holes on the VGA daughterboard with the screw holes on the palm rest and keyboard assembly [1]. Replace the two (M2x3) screws that secure the VGA daughterboard on the palm rest and keyboard assembly [2]. Connect the VGA daughterboard cable to the VGA daughterboard [3].

  • Page 43: Speakers

    Next steps Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Speakers Removing the speakers Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the...
  • Page 44 Lift the speakers, along with the cable, off the palm rest and keyboard assembly [3]. Removing and installing components...

  • Page 45: Installing The Speakers

    Installing the speakers About this task NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. Steps Using the alignment posts and rubber grommets, place the speakers in the slots on the palm rest and keyboard assembly [1]. Route the speaker cable through the routing guides on the palm rest and keyboard assembly [1].

  • Page 46: Io Board

    Next steps Replace the M2. SSD Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer IO board Removing the IO board Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the...
  • Page 47 Remove the two (M2x4) screws that secure the I/O board to the palm rest and keyboard assembly [1]. Lift the I/O board, along with the cable, off the palm rest and keyboard assembly [2]. Removing and installing components...

  • Page 48: Installing The Io Board

    Installing the IO board Steps Using the alignment posts, place the I/O board on the palm rest and keyboard assembly [1]. Replace the two (M2x4) screws that secure the I/O board to the palm rest and keyboard assembly [2]. Adhere the I/O board cable to the palm rest and keyboard assembly [1]. Connect the I/O board cable to the system board and close the latch to secure the cable [2].

  • Page 49: Touchpad

    Next steps Replace the speakers Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Touchpad Removing the touch pad assembly Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the...
  • Page 50 Open the latch and disconnect the touch pad cable from the system board [1]. Peel the tape that secures the touch pad to the palmrest and keyboard assembly [2]. Remove the four (M2x2) screws that secure the touch pad to the palmrest and keyboard assembly [1]. Lift the touch pad off the palmrest and keyboard assembly [2].

  • Page 51: Installing The Touch Pad Assembly

    Installing the touch pad assembly About this task NOTE: Ensure that the touch pad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touch pad is equal. Steps Place the touch pad into the slot on the palmrest and keyboard assembly [1]. Replace the four (M2x2) screws that secure the touch pad to the palmrest and keyboard assembly [2].
  • Page 52 Adhere the tape that secures the touch pad to the palmrest and keyboard assembly [1]. Slide the touch pad cable into its connector on the system board and close the latch to secure the cable [2]. Place the touch pad bracket into the slot on the palmrest and keyboard assembly [1]. Replace the two screws (M2x2) that secure the touch pad bracket to the palmrest and keyboard assembly [2].

  • Page 53: Display Assembly

    Next steps Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Display assembly Removing the display assembly Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover...
  • Page 54 Remove the four (M2.5x6) screws that secure the left and right hinges to the system board, and palmrest and keyboard assembly. Removing and installing components...
  • Page 55 Lift the palmrest and keyboard assembly at an angle. Removing and installing components...
  • Page 56 Slide and remove the palmrest and keyboard assembly off the display assembly. After performing all the preceding steps, you are left with display assembly. Removing and installing components...

  • Page 57: Installing The Display Assembly

    Installing the display assembly About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palmrest and keyboard assembly. Steps Align and place the palmrest and keyboard assembly under the hinges on the display assembly [1]. Press the hinges down on the system board, and palmrest and keyboard assembly [2].
  • Page 58 Replace the four (M2.5x6) screws that secure the left and right hinges to the system board, and palmrest and keyboard assembly. Removing and installing components...

  • Page 59: Power-Button Board

    Route the display cable through the routing guides on the palmrest and keyboard assembly [1, 2]. Connect the display cable to the connector on the system board [3]. Affix the antenna cables to the system board [4]. Next steps Replace the hard drive assembly Replace the WLAN...

  • Page 60: Installing The Power Button Board

    Remove the battery Remove the WLAN Remove the system fan Remove the hard drive assembly Remove the VGA daughterboard Remove the display assembly Steps Open the latch and disconnect the power button board cable from the system [1]. Peel the power button cable off the palmrest and keyboard assembly [2]. Remove the two (M2x3) screws that secure the power button board to the palmrest and keyboard assembly [3].

  • Page 61: Power Button

    Next steps Replace the display assembly Replace the hard drive assembly Replace the VGA daughterboard Replace the system fan Replace the WLAN Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Power button Removing the power button Prerequisites...

  • Page 62: Installing The Power Button

    Remove the system fan Remove the VGA daughterboard Remove the display assembly Remove the power button board Step Lift the power button off the palmrest and keyboard assembly. Installing the power button Step Using the alignment posts, align and place the power button on the palmrest and keyboard assembly. Removing and installing components...

  • Page 63: System Board

    Next steps Replace the power button board Replace the display assembly Replace the hard drive assembly Remove the system fan Replace the VGA daughterboard Replace the WLAN Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer System board Removing the system board...
  • Page 64 Remove the system fan Remove the heatsink Remove the display assembly Remove the power button board Steps Disconnect the following cables from the system board: Power adapter port cable [1]. b eDP cable [2]. IO board cable [3]. d Touchpad cable [4]. Keyboard cable [5].
  • Page 65 Disconnect the VGA daughterboard cable from the system board [1]. Lift the system board off the palm-rest and keyboard assembly [2]. Removing and installing components...

  • Page 66: Installing The System Board

    Installing the system board Steps Connect the VGA daughterboard cable to the system board [1]. Flip and place the system board on the palmrest and keyboard assembly [2]. Align the screw hole on the system board with the screw hole on the palmrest and keyboard assembly [1]. Replace the single (M2x4) screw that secures the system board to the palmrest and keyboard assembly [2].
  • Page 67 Connect the following cables to the system board: Speaker cable [1]. b Keyboard cable [2]. Touchpad cable [3]. d IO board cable [4]. eDP cable [5]. Power adapter port cable [6]. Removing and installing components...

  • Page 68: Power-Adapter Port

    Next steps Replace the power button board Replace the display assembly Replace the heatsink Replace the system fan Replace the hard drive assembly Replace the Replace the WLAN Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Power-adapter port...
  • Page 69 Remove the SD memory card Remove the base cover Remove the battery Remove the memory Remove the WLAN Remove the Remove the hard drive assembly Remove the system fan Remove the heatsink Remove the display assembly Remove the power button board Remove the system board Steps...

  • Page 70: Installing The Power Adapter Port

    Installing the power adapter port Steps Place the power adapter port into the slot on the palmrest and keyboard assembly [1]. Replace the single (M2x3) screw that secures the power adapter port to the palmrest and keyboard assembly [2]. Affix the power adapter port cable to the palmrest and keyboard assembly [3]. Next steps Remove the system board...

  • Page 71: Display Bezel

    Display bezel Removing the display bezel Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the battery Remove the memory Remove the WLAN Remove the Remove the hard drive assembly Remove the system fan Remove the...

  • Page 72: Installing The Display Bezel

    Lift the display bezel off the display back-cover and antenna assembly [2]. Installing the display bezel Steps Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place [1, 2]. Removing and installing components...
  • Page 73 Insert the tabs on the display-hinge cover to the slots on the display back-cover and antenna assembly. Snap the display-hinge cover into place. Removing and installing components...

  • Page 74: Camera

    Next steps Replace the display assembly Replace the hard drive assembly Replace the system fan Replace the heatsink Replace the Replace the WLAN Replace the memory Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Camera Removing the camera...

  • Page 75: Installing The Camera

    Remove the SD memory card Remove the base cover Remove the battery Remove the WLAN Remove the Remove the hard drive assembly Remove the system fan Remove the heatsink Remove the display assembly Remove the display bezel Steps Using a plastic scribe, gently pry the camera off the display back-cover and antenna assembly [1]. Disconnect the camera cable from the camera module [2].

  • Page 76: Display Panel

    Next steps Replace the display bezel Replace the display assembly Replace the hard drive assembly Replace the system fan Replace the heatsink Replace the Replace the WLAN Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Display panel Removing the display panel...
  • Page 77 Remove the SD memory card Remove the base cover Remove the battery Remove the WLAN Remove the Remove the hard drive assembly Remove the system fan Remove the heatsink Remove the display assembly Remove the display bezel Remove the camera Steps Remove the four (M2x2) screws that secure the display panel to the display back-cover and antenna assembly [1].

  • Page 78: Installation Display Panel

    Installation display panel Steps Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable [1]. Adhere the tape that secures the display cable to the back of the display panel [2]. Removing and installing components...
  • Page 79 Turn the display panel over and place it on the display back-cover and antenna assembly [3]. Align the screw holes on the display panel with the screw holes on the display back-cover and antenna assembly [1]. Replace the four (M2x2) screws that secure the display panel to the display back-cover and antenna assembly [2]. Removing and installing components...

  • Page 80: Display Hinges

    Next steps Replace the camera Replace the display bezel Replace the display assembly Replace the hard drive assembly Replace the system fan Replace the heatsink Replace the Replace the WLAN Replace the battery Replace the base cover Replace the SD memory card Follow the procedure in after working inside your computer Display hinges...

  • Page 81: Removing The Display Hinges

    Removing the display hinges Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the battery Remove the WLAN Remove the Remove the hard drive assembly Remove the system fan Remove the heatsink Remove the...

  • Page 82: Installing The Display Hinges

    Installing the display hinges Steps Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly [1]. Replace the 10 (M2.5x2.5) screws that secure the hinges to the display back-cover and antenna assembly [2]. Next steps Replace the display panel...

  • Page 83: Display Cable

    Display cable Removing the display cable Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the battery Remove the WLAN Remove the Remove the hard drive assembly Remove the system fan Remove the heatsink...

  • Page 84: Installing The Display Cable

    Installing the display cable Steps Place the display cable and camera cable on the display back-cover and antenna assembly [1]. Route the display cable and camera cable through the routing guides on the display back-cover and antenna assembly [2]. Removing and installing components...

  • Page 85: Display Back-Cover And Antenna Assembly

    Next steps Replace the display hinges Replace the display panel Replace the camera Replace the display bezel Replace the display assembly Replace the hard drive assembly Replace the system fan Replace the heatsink Replace the Replace the WLAN Replace the battery Replace the base cover...

  • Page 86: Removing The Display Back-Cover

    Removing the display back-cover Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the battery Remove the WLAN Remove the Remove the hard drive assembly Remove the system fan Remove the heatsink Remove the...

  • Page 87: Installing The Display Back-Cover

    Installing the display back-cover About this task Place the display back-cover on a clean and flat surface. Next steps Replace the display cable Replace the display hinges Replace the display panel Replace the camera Replace the display bezel Replace the display assembly Replace the hard drive assembly...

  • Page 88: Removing The Palmrest And Keyboard Assembly

    Removing the palmrest and keyboard assembly Prerequisites Follow the procedure in before working inside your computer Remove the SD memory card Remove the base cover Remove the battery Remove the memory Remove the WLAN Remove the Remove the speakers Remove the coin-cell battery Remove the hard drive assembly...
  • Page 89 Removing and installing components...

  • Page 90: Troubleshooting

    Running the ePSA diagnostics Turn on your computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow at the bottom left corner.

  • Page 91: Flashing Bios (Usb Key)

    Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu.

  • Page 92: Flashing The Bios

    Double-click the BIOS update file icon and follow the instructions on the screen. Backup media and recovery options Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup Media and Recovery Options.

  • Page 93: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps Go to Dell.com/support.

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