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Taking Actions
Availability Tab
Figure 8-4 Availability Tab
The Availability tab displays the availability information of a selected contact, and allows the
operator to change the contact's call forward settings. The table below describes the fields of the
Availability tab with references to the sections where the steps for making changes are described.
Field
Status
Location
Operator User Guide 8-13
Description
The current status of the contact. The value of this field can be:
•
The contact is available.
•
The contact is away.
•
The contact is busy.
•
The contact is not available.
•
The status of the contact is unknown.
To change the status, click to the arrow and select the desired value.
The current location of the contact. The value of this field can be:
The contact is currently at home.
The contact is at work.
The contact is on the road.
The contact is on vacation.
The location of the contact is unknown.
To change the location, click to the arrow and select the desired value.
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