Dell Dimension 9200 Owner's Manual

Dell dimension 9200: owners manual

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Owner's manual (122 pages)

Service manual (116 pages)

Getting started manual (65 pages)

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Table of Contents

Quick Links

Troubleshooting

Summary of Contents for Dell Dimension 9200

Page 1 Dell™ Dimension™ 9200 Service Tag CD or DVD eject button CD or DVD activity light FlexBays (2) for optional floppy drive or optional Media Card Reader microphone connector headphone connector diagnostic lights hard drive activity light power button USB 2.0 connectors (2) Model DCTA w w w .
Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, XPS, DellNet, Dell TravelLite, Dell OpenManage, and StrikeZone are trademarks of Dell Inc.; Core is trademark of Intel Corporation; Intel, Pentium, Intel SpeedStep, Celeron, and Viiv are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation;...
Page 3: Table Of Contents
Contents Finding Information Setting Up and Using Your Computer Front View of the Computer Back View of the Computer Back Panel Connectors Connecting Monitors Connecting Two Monitors With VGA Connectors Connecting One Monitor With a VGA connector and One Monitor With a DVI Connector Connecting a Television (TV) Changing the Display Settings Setting Up a Printer...
Page 4 ....... . . About Your RAID Configuration RAID Level 0 Configuration RAID Level 1 Configuration Configuring Your Computer for RAID Using the Intel Using the Intel Dell DataSafe (Optional) ® Intel Viiv™ Technology (Optional) ® Using Intel Viiv™ Quick Resume Technology (QRT)
Page 5 Solving Problems ......Troubleshooting Tips ....... Battery Problems .
Page 6 Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Removing and Installing Parts Before You Begin ....... . .
Page 7 ......Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party"...
Page 8 ....... . Contacting Dell ....... . .
Page 9: Finding Information
Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: This Owner’s Manual is available as a PDF at support.dell.com. NOTE: Additional information may ship with your computer.
Page 10 DSS utility. DSS automatically detects your computer and operating system and installs the updates appropriate for your configuration, providing critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel drives, and USB devices. DSS is necessary for correct operation of your Dell computer.
Page 11 • How to personalize my desktop • How to reinstall my operating system • How to use Linux • E-mail discussions with users of Dell Precision™ products and the Linux operating system • Additional information regarding Linux and my Dell...
Page 12 Finding Information...
Page 13: Setting Up And Using Your Computer
Setting Up and Using Your Computer Front View of the Computer Setting Up and Using Your Computer...
Page 14 Use the headphone connector to attach headphones and most kinds of speakers. Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. Use the Service Tag to identify your computer when you access the Dell Support website or contact support.
Page 15: Back View Of The Computer
Back View of the Computer power connector Insert the power cable. back I/O connectors Plug USB, network, S/PDIF, and audio devices into the appropriate connectors (see "Back Panel Connectors" on page 16). card slots (6) Access connectors for any installed PCI or PCI Express cards. power selection switch Manually select AC input power: 115 volts or 230 volts Setting Up and Using Your Computer...
Page 16: Back Panel Connectors
Back Panel Connectors link integrity light network adapter connector network activity light USB 2.0 connectors (2) (rear dual) Setting Up and Using Your Computer • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer.
Page 17: Connecting Monitors
USB 2.0 connectors (4) Use the back, rear-quad USB connectors for devices that typically remain (rear quad) connected, such as printers and keyboards. NOTE: you connect occasionally, such as joysticks, cameras, or bootable USB devices. surround sound Use the (black) surround sound connector to attach multichannel-capable connector speakers.
Page 18: Connecting Two Monitors With Vga Connectors
If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructions tell you how to connect two monitors with VGA connectors, one monitor with a VGA connector and one monitor with a DVI connector, or a television. Connecting Two Monitors With VGA Connectors 1 Follow the procedures in "Before You Begin"...
Page 19: Connecting A Television (Tv)
In clone mode, both monitors display the same image. • In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space. For information on changing the display settings for your graphics card, see the user’s guide in the Help and Support Center (click the Start button, click Help and Support, click User and system guides, click Device guides, and then click the guide for your graphics card).
Page 20: Setting Up A Printer
For dual-monitor capable cards with two DVI connectors Two DVI connectors: Use the DVI connectors to connect your computer to one or two DVI monitors. Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: •...
Page 21: Connecting To The Internet
1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft 3 Follow the instructions on the screen to complete the setup. USB printer cable ® Setting Up and Using Your Computer USB connector on printer ® Windows desktop.
Page 22: Setting Up A Home And Office Network
If you do not have an MSN Explorer or AOL icon on your desktop, or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs.
Page 23: Network Setup Wizard
network adapter connector on computer network cable Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→...
Page 24: Running The Files And Settings Transfer Wizard With The Operating System Cd
You can transfer the data to the new computer over a network, with an add in PS2/serial adapter (optional), or you can store it on a removable media, such as a writable CD or USB drive, for transfer to the new computer. NOTE: You can transfer information from the old computer to the new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers.
Page 25: Running The Files And Settings Transfer Wizard Without The Operating System Cd
7 On the What do you want to transfer? screen, select the items you want to transfer, then click Next. After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
Page 26: Playing Cds And Dvds
When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished, and then restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft System?).
Page 27 3 Press the eject button or gently push on the tray to close it. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you observe all copyright laws when you create CDs or DVDs. A CD player includes the following basic buttons: Play Move backward within the current track...
Page 28: Adjusting The Volume
Ensure that you observe all copyright laws when creating CDs or DVDs. This section applies only to computers that have a DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. Setting Up and Using Your Computer...
Page 29: How To Copy A Cd Or Dvd
The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator Plus, and then click the question mark icon in the upper-right corner of the window.
Page 30: Helpful Tips
CD-Writable Drives Media Type Read CD-R CD-RW DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL Helpful Tips ® • Use Microsoft Windows Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs may not play in many home or car stereos.
Page 31: Using A Media Card Reader (Optional)
Using a Media Card Reader (Optional) Use the Media Card Reader to transfer data directly to your computer. The Media Card Reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) •...
Page 32: Ieee 1394 (Optional)
The connector can accept 4-pin IEEE 1394 devices with the use of an adapter. Your computer may have an optional front IEEE 1394 connector. This connector is only available if you purchased an add-in card that uses IEEE 1394. To purchase a card, contact Dell. Power Management Overview ®...
Page 33: Hibernate Mode
Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.
Page 34: Cleaning Your Computer
• Minimal Power Management — If you want your computer to run with minimal power conservation. • Max Battery — If your computer is a portable computer and you run your computer from batteries for extended periods of time. If you want to change the default settings for a scheme, click the drop-down menu in the Turn off monitor, Turn off hard disks, System stand by, or System hibernates field, and then select a time-out from the displayed list.
Page 35: Cleaning The Mouse
NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coating. • To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the monitor’s antistatic coating. •...
Page 36 Setting Up and Using Your Computer...
Page 37: Optimizing Performance
There are several RAID configurations are available in the computer industry for different types of uses. Your Dell Dimension™ computer supports RAID level 0 and RAID level 1. A RAID level 0 configuration is recommended for high-performance programs or gaming, and a RAID level 1 configuration is recommended for users that desire a high level of data integrity, such as that required in digital photography and audio.
Page 38: Raid Level 0 Configuration
RAID Level 0 Configuration NOTICE: Because RAID level 0 configurations provide no data redundancy, a failure of one drive results in the loss of all data (the data on the remaining drive is also inaccessible). Therefore, ensure that you perform regular backups when you use a RAID level 0 configuration.
Page 39: Configuring Your Computer For Raid
segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1 If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can then be rebuilt using the data from the surviving drive. NOTE: In a RAID level 1 configuration, the size of the configuration is equal to the size of the smallest drive in the configuration.
Page 40: Using The Intel ® Raid Option Rom Utility
4 Press the left- and right-arrow keys to highlight RAID On, press <Enter>, and then press <Esc>. NOTE: For more information about RAID options, see "System Setup Options" on page 129. 5 Press the left- and right-arrow keys to highlight Save/Exit, and then press <Enter> to exit system setup and resume the boot process.
Page 41 Creating a RAID Level 1 Configuration 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 39). 2 Press <Ctrl><i> when you are prompted to enter the Intel RAID Option ROM utility. 3 Use the up- and down-arrow keys to highlight Create RAID Volume, then press <Enter>. 4 Enter a RAID volume name or accept the default name, then press <Enter>.
Page 42: Using The Intel ® Application Accelerator
® Using the Intel Application Accelerator If you already have one hard drive with the operating system installed on it, and you want to add a second hard drive then reconfigure both drives into a RAID volume without losing the existing operating system or data, use the migrating option (see "Migrating to a RAID Level 0 Configuration"...
Page 43 Creating a RAID Level 1 Configuration NOTICE: The following procedure will result in the loss of all data on the hard drives in your RAID configuration. Back up any data you want to keep before continuing. 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 39).
Page 44 Migrating to a RAID Level 0 Configuration 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 39). 2 Click the Start button and point to All Programs→ Intel(R) Application Accelerator→ Intel Matrix Storage Manager to launch the Intel NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode"...
Page 45 5 Enter a RAID volume name or accept the default name. 6 From the drop-down box, select RAID 1 as the RAID level. 7 On the Select Source Hard Drive screen, double-click the hard drive from which you want to migrate, and click Next.
Page 46: Dell Datasafe (Optional)
Not only does Dell DataSafe help you to store and protect your valuable data such as photos, music, videos, files, and more, it also helps restore your computer and your data in the event of a failure.
Page 47: Enabling The Qrt Feature In System Setup
Enabling the QRT Feature in System Setup The QRT drivers must be installed before the Quick Resume feature becomes active. The QRT drivers are installed when this option is ordered. Also, Quick Resume is enabled in system setup when this feature is ordered.
Page 48 Optimizing Performance...
Page 49: Solving Problems
— If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Replacing the Battery" on page 120). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 137).
Page 50: Drive Problems
R E C O G N I Z E S T H E D R I V E — See "Using Microsoft Windows XP System Restore" on — See "Dell Diagnostics" on page 68. — — See "Sound and Speaker Problems" on page 61.
Page 51: Hard Drive Problems
Problems writing to a CD/DVD-RW drive L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
Page 52 H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N H E C K T H E T E L E P H O N E J A C K O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K S E A D I F F E R E N T T E L E P H O N E L I N E •...
Page 53: Error Messages
L O S E S O M E P R O G R A M S A N D T R Y A G A I N — Contact Dell (see "Contacting Dell" on page 137). : \ / : * ? “ < > | — Do not —...
Page 54: Media Card Reader Problems
Media Card Reader Problems O D R I V E L E T T E R I S A S S I G N E D device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system.
Page 55: Lockups And Software Problems
U N T H E A R D W A R E R O U B L E S H O O T E R on page 72. Lockups and Software Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 56: A Program Is Designed For An Earlier Windows Operating System
A program is designed for an earlier Windows operating system U N T H E R O G R A M O M P A T I B I L I T Y program so that it runs in an environment similar to non-Windows XP operating system environments. Click Start, point to All Programs→...
Page 57: Memory Problems
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 68). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...
Page 58: Network Problems
E S T A R T T H E C O M P U T E R — Simultaneously press <Ctrl><Esc> to display the Start menu. Press <u>, press the up- and down-arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
Page 59: Power Problems
• Multiple power strips connected to the same electrical outlet — See "Resolving Software and Hardware Incompatibilities" — See "Dell Diagnostics" — The computer is in standby mode. Press a key on the — A device may be malfunctioning or incorrectly installed.
Page 60: Printer Problems
Printer Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. H E C K T H E P R I N T E R D O C U M E N T A T I O N troubleshooting information.
Page 61: Sound And Speaker Problems
N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked (if the scanner has a locking tab or button). E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N H E C K T H E C A B L E C O N N E C T I O N S •...
Page 62: No Sound From Headphones
I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R automatically disabled when headphones are connected to the computer’s front-panel headphone connector.
Page 63: The Screen Is Difficult To Read
H E C K T H E M O N I T O R P O W E R L I G H T • If the power light is off, firmly press the button to ensure that the monitor is turned on. •...
Page 64 Solving Problems...
Page 65: Troubleshooting Tools
A possible processor failure has occurred. Contact Dell (see "Contacting Dell" on Suggested Resolution • Plug the computer into a working electrical outlet (see "Power Problems"...
Page 66 • If available, install properly working memory of the same type into your computer (see "Installing Memory" on page 83). • If the problem persists, contact Dell (see "Contacting Dell" on page 137). • Reseat any installed graphics card (see "Cards" on page 86).
Page 67 • If available, install properly working memory of the same type into your computer (see "Installing Memory" on page 83). • If the problem persists, contact Dell (see "Contacting Dell" on page 137). • Ensure that no special requirements for memory module/connector placement exist (see "Memory"...
Page 68: Dell Diagnostics
3 When the boot device list appears, highlight Boot to Utility Partition, then press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run. Troubleshooting Tools Suggested Resolution •...
Page 69: Dell Diagnostics Main Menu
Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Express Test Extended Test Custom Test Symptom Tree 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem.
Page 70: Drivers
Configuration Parameters 4 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.
Page 71: Reinstalling Drivers
Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
Page 72: Resolving Software And Hardware Incompatibilities
• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem.
Page 73 Creating a Restore Point 1 Click Start, then click Help and Support. 2 Click the task for System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows XP Device Driver Rollback"...
Page 74: Using Dell Pc Restore By Symantec
Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC Restore only if System Restore did not resolve your operating system problem.
Page 75 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
Page 76 Troubleshooting Tools...
Page 77: Removing And Installing Parts
You have performed the steps in "Turning Off Your Computer" on page 77 and "Before Working Inside Your Computer" on page 78. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order.
Page 78: Before Working Inside Your Computer
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
Page 79 NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 1 Follow the procedures in "Before You Begin"...
Page 80: Inside View Of Your Computer
Inside View of Your Computer CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. power supply card fan CD or DVD drive Removing and Installing Parts system board media card reader (optional) processor fan hard drive floppy drive (optional)
Page 81: System Board Components
System Board Components memory module connectors (1, 2, 3, 4) front panel I/O connector FlexBay USB connector battery socket (BATTERY) main power connector clear CMOS jumper (CLRCMOS) SATA Connectors SATA0, SATA1) SATA connectors (4) (SATA2, SATA3, SATA4, SATA5 password jumper (CLRPSWD) Removing and Installing Parts...
Page 82: Memory
10 PCI Express x1 card connector 11 13 PCI card connectors 16 rear fan connector 19 processor and heat sink connector Memory You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory" on page 123. Memory Overview •...
Page 83: Installing Memory
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
Page 84 4 Press out the securing clip at each end of the memory module connector. 5 Align the notch on the bottom of the module with the crossbar in the connector. cutouts (2) crossbar Removing and Installing Parts memory module notch...
Page 85: Removing Memory
NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 6 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
Page 86: Cards
If you are installing or replacing a PCI Express card, see "Installing a PCI Express Card" on page 92. Installing a PCI Card NOTE: Dell offers an optional customer kit for Audigy II and IEEE 1394 PCI add-in-cards that includes a front- mounted IEEE 1394 connector. 1 Follow the procedures in "Before You Begin" on page 77.
Page 87 release tabs (2) alignment bar filler bracket card retention door alignment guide Removing and Installing Parts...
Page 88 3 Push the two release tabs on the card retention door from the inside to pivot the door open. Because the door is hinged, it will remain in the open position. release tab 4 If your computer includes a card retention mechanism to secure the x16 card, press the release tab downward gently and then pivot the mechanism upward to access the card slots.
Page 89 fully seated card bracket caught outside of slot 9 Before you close the card retention door, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. card retention door not fully seated card alignment bar...
Page 90 2 Remove the computer cover (see "Removing the Computer Cover" on page 78). 3 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
Page 91: Pci Express Cards
4 Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 5 Remove the card driver from the operating system. 6 If you removed a sound card: Enter system setup, select Integrated Audio Controller, and then change the setting to On. Connect external audio devices to the audio connectors on the back panel of the computer.
Page 92 Installing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 77. card retention door filler bracket 2 If present on your computer, rotate the lever on the chassis wall upward. 3 Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is captive, it will remain in the open position.
Page 93 release tab 5 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 7. 6 If you are replacing a card that is already installed in the computer, remove the existing card. If necessary, disconnect any cables connected to the card.
Page 94 7 Pull the securing tab, grasp the card by its top corners, and then ease it out of its connector. PCI Express x16 card slot PCI Express x1 card 8 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
Page 95 fully seated card bracket caught outside of slot 11 Ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. 12 If you removed a card retention mechanism, snap it into place, securing the PCI-E card.
Page 96 release tab NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer.
Page 97 Removing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 77. 2 Remove the computer cover (see "Removing the Computer Cover" on page 78). card retention door filler bracket 3 If present on your computer, rotate the lever on the chassis wall upward. release tabs (2) alignment guide lever on chassis wall (may not...
Page 98 4 Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is hinged, it will remain in the open position. release tab 5 If your computer includes a card retention mechanism to secure the x16 card, press the release tab downward gently and then pivot the mechanism upward to access the card slots.
Page 99 6 Release the securing tab on the card slot to unseat the card. 7 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see "Contacting Dell" on page 137). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
Page 100: Drive Panels
Drive Panels CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. Removing the Drive Panel 1 Follow the procedures in "Before You Begin"...
Page 101: Removing The Drive-Panel Insert
3 Grasping the lever on the sliding plate, pull the sliding plate to the right and hold in place. NOTE: The sliding plate secures and releases the drive panel and helps to secure the drives. Push from the inside and pivot the drive panel to the left to release the panel from its side hinges. 4 Set the drive panel aside in a secure location.
Page 102: Replacing The Drive-Panel Insert
Replacing the Drive-Panel Insert center drive-panel tab drive-panel insert 1 Slide the tab on the left side of the drive-panel insert under the center drive panel tab. 2 Rotate the drive-panel insert into place and snap the drive-panel insert tab over the corresponding tab on the drive panel.
Page 103: Replacing The Drive Panel
Replacing the Drive Panel 1 Follow the procedures in "Before You Begin" on page 77. sliding plate 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until the sliding plate lever clicks into place and the drive panel snaps into place on the front panel.
Page 104: General Installation Guidelines
General Installation Guidelines Connect the hard drives to the connectors labeled "SATA0" and "SATA1", starting with SATA0. Connect CD/DVD drives to the connectors labeled "SATA4" or "SATA5", starting with SATA4. Serial ATA hard drives and CD/DVD drives are connected to the connectors labeled "SATA0" to "SATA5" on the system board.
Page 105: Removing A Hard Drive
Removing a Hard Drive 1 Follow the procedures in "Before You Begin" on page 77. 2 Remove the computer cover (see "Removing the Computer Cover" on page 78). 3 Disconnect the power and hard drive cables from the drive. power cable 4 Press in on the tabs on each side of the drive and slide the drive up and out.
Page 106: Installing A Hard Drive
5 Replace the computer cover (see "Replacing the Computer Cover" on page 121). 6 If removing this drive changes the drive configuration, then be sure to reflect these changes in the BIOS. When you restart your computer, enter system setup (see "System Setup" on page 127). Then, go to the "Drives"...
Page 107: Adding A Second Hard Drive
power cable 9 Check all connectors to be certain that they are properly cabled and firmly seated. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 121). NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug the cable into the computer.
Page 108 3 Remove the computer cover (see "Removing the Computer Cover" on page 78). 4 Press in on the tabs on each side of the hard drive bracket in the empty drive bay and slide the bracket up and out. 5 Snap the hard drive bracket onto the new hard drive. NOTICE: Do not install any drive into the lower hard-drive bay until you have removed the hard drive bracket from the inside of the hard drive bay.
Page 109: Floppy Drive
9 Replace the computer cover ("Replacing the Computer Cover" on page 121). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 10 Connect your computer and devices to electrical outlets, and then turn them on. 11 When you restart your computer, enter system setup (see "System Setup"...
Page 110 power cable sliding plate lever 6 Pull the sliding plate to the right and hold in place. 7 Slide the floppy drive out of the floppy drive bay. Removing and Installing Parts floppy drive cable sliding plate floppy drive processor shroud...
Page 111: Installing A Floppy Drive
8 If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the Drive-Panel Insert" on page 102 9 If you are not replacing the drive, then be sure to reflect these changes in the BIOS. When you restart your computer, enter system setup (see "System Setup"...
Page 112: Media Card Reader
13 Enter system setup (see "System Setup" on page 127) and select the appropriate Diskette Drive option. 14 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 68). Media Card Reader For information on using the Media Card Reader, see "Using a Media Card Reader (Optional)"...
Page 113 Media Card Reader (not USB cable present on all computers) Removing and Installing Parts...
Page 114 5 Disconnect the USB cable on the back of the Media Card Reader. Disconnect the other end of the cable from the USB connector on the system board (see "System Board Components" on page 81). Remove the cable from any clips and lift out of the computer. sliding plate 6 Pull the sliding plate to the right and hold in place.
Page 115: Installing A Media Card Reader
Installing a Media Card Reader CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
Page 116: Cd/Dvd Drive
9 Connect the USB cable to the back of the Media Card Reader and to the USB connector on the system board (see "System Board Components" on page 81). Media Card Reader (optional) 10 Route the USB cable through the cable routing clip. 11 Replace the computer cover (see "Replacing the Computer Cover"...
Page 117: Removing A Cd/Dvd Drive
Removing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 77. 2 Remove the computer cover (see "Removing the Computer Cover" on page 78). 3 Remove the drive panel (see "Removing the Drive Panel" on page 100). 4 Disconnect the power cable from the back of the drive and the CD/DVD drive cable from the back of the drive and the system board.
Page 118: Installing A Cd/Dvd Drive
5 Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it from the drive bay. sliding plate 6 If you are not replacing the drive, replace the drive panel insert (see "Replacing the Drive-Panel Insert" on page 102.
Page 119 5 Remove three shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive. CD/DVD drive 6 Slide the drive into the drive bay until the drive clicks into position. 7 Connect the power cable to the drive and the CD/DVD cable to the drive and system board. CD/DVD cable shoulder screws (3) power cable...
Page 120: Battery
"Drives" section of the BIOS and under See the documentation that came with the drive for instructions on installing any software required for drive operation. 13 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 68). Battery...
Page 121: Replacing The Computer Cover
NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery.
Page 122 3 Lower the cover into place: Pivot the cover down. Press down on the right side of the cover until it closes. Press down on the left side of the cover until it closes. 4 Ensure that both sides of the cover are locked. If not, repeat all of step 3. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Page 123: Appendix
Appendix Specifications Processor Processor type Level 2 (L2) Cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chipset DMA channels Interrupt levels BIOS chip (NVRAM) System clock Video Type ® ® Intel Pentium ® ®...
Page 124 Audio Type Expansion Bus Bus type Bus speed Bus throughput connectors connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) Appendix Sigmatel 9227 audio codec...
Page 125 Drives Externally accessible: Available devices Internally accessible: Connectors External connectors: Video (external card) Network adapter Audio System board connectors: Serial ATA FlexBay Drive PCI Express x1 PCI Express x4 /x8 PCI Express x16 Thermal sensor 1x2 PS/2 and serial port connector 2x12 24-pin connector two 3.5-inch drive bays (FlexBay) two 5.25-inch drive bays serial ATA hard drives, serial ATA DVD drive, and serial ATA...
Page 126 Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light Power DC power supply: Wattage Heat dissipation Voltage (see the safety instructions in the Product Information Guide for important voltage setting information)
Page 127: System Setup
Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, watch for the F2 prompt to appear. 10° to 35°C (50° to 95°F) –40° to 65°C (–40° to 149°F) 20% to 80% (noncondensing) 0.25 G at 3 to 200 Hz at 0.5 octave/min...
Page 128 (collapsed) and subtopics (expanded). Appendix desktop, then shut down your computer (see "Turning Off Your Computer" on Option Field — This field contains information about each option. In this field you can view and make changes to your current settings.
Page 129: System Setup Options
System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Lists system information such as the computer name, the BIOS version System Info number and date, system tags, and other system-specific information.
Page 130 Enables or disables the onboard audio controller. Integrated Audio Set to On (default) so that USB devices will be detected and supported in the USB Controller operating system. This field enables and disables the internal USB for FlexBay. USB for FlexBay •...
Page 131 Security This option provides restricted access to the computer's system setup program Admin Password in the same way that access to the system can be restricted with the System Password option. Displays the current status of the system's password security feature and System Password allows a new system password to be assigned and verified.
Page 132: Boot Sequence
Maintenance Displays the system service tag which is a unique seven-digit alphanumeric Service Tag system identifier. Controls SERR message mechanism to support some add-in cards. SERR Message Allows you to reset all options in the setup menu to the factory default. Load Defaults Displays the system event log.
Page 133 <F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer (see "Turning Off Your Computer" on page 77) and try again. The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it.
Page 134: Clearing Forgotten Passwords
To connect a network cable, first plug the cable into the network device and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and then turn them on. Appendix ® desktop appears on your computer, shut down the computer (see...
Page 135: Clearing Cmos Settings
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.
Page 136: Definition Of "Third-Party" Software And Peripherals
2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 137: Contacting Dell
If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table.
Page 138 City Code Antigua and Barbuda Website: www.dell.com.ag E-mail: la-techsupport@dell.com Technical Support Aomen Technical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell Latitude™, and Dell Precision™) Technical Support (servers and storage) Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: la-techsupport@dell.com...
Page 139 International Access Code: 900 E-mail: tech_support_central_europe@dell.com Home/Small Business Sales Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Support for XPS Home/Small Business Support for all other Dell computers Preferred Accounts/Corporate Support Switchboard Bahamas Website: www.dell.com.bs E-mail: la-techsupport@dell.com...
Page 140 Technical Support (Penang, Malaysia) Country Code: 673 Customer Care (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty Support) Customer Service (Home/Home Office) Customer Service (small/med./large business,...
Page 141 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on)
Page 142 Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 45 Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) Dominica Website: www.dell.com/dm...
Page 143 Country (City) International Access Code Country Code City Code Ecuador Website: www.dell.com/ec E-mail: la-techsupport@dell.com General Support (calling from Quito) General Support (calling from Guayaquil) El Salvador Website: www.dell.com/ec E-mail: la-techsupport@dell.com Technical Support (Telephonica) Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fi_support@dell.com...
Page 144 International Access Code: 00 Home and Small Business Country Code: 33 Technical Support for XPS City Codes: (1) (4) Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)
Page 145 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: HK_support@Dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on) Customer Care...
Page 146 Home User Customer Care Small Business Customer Care Corporate Customer Care Technical Support Technical Support for XPS computers only Technical Support for all other Dell computers General Fax/Sales Fax Switchboard U.K. Customer Care (dial within U.K. only) Corporate Customer Care (dial within U.K. only) U.K.
Page 147 Country (City) International Access Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 Home and Small Business Country Code: 39 Technical Support City Code: 02 Customer Care Switchboard Corporate Technical Support Customer Care Switchboard Jamaica E-mail: la-techsupport@dell.com...
Page 148 Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
Page 149 Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)
Page 150 General Support Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...
Page 151 Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 47 Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama E-mail: la-techsupport@dell.com Technical Support...
Page 152 International Access Code Country Code City Code St. Lucia Website: www.dell.com/lc E-mail: la-techsupport@dell.com Technical Support St. Vincent and the Grenadines Website: www.dell.com/vc E-mail: la-techsupport@dell.com Technical Support NOTE: Singapore (Singapore) called from within Singapore or Malaysia only. International Access Code: 005 Website: support.ap.dell.com...
Page 153 Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 46 Technical Support for all other Dell products City Code: 8 Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...
Page 154 Technical Support (servers and storage) Customer Care Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago Website: www.dell.com/tt...
Page 155 Country (City) International Access Code Country Code City Code Turks and Caicos Islands Website: www.dell.com/tc E-mail: la-techsupport@dell.com General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.asp City Code: 1344 Sales...
Page 156 Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Appendix Department Name or Service Area, Website and E-Mail Address ) for Relationship...
Page 157 Country (City) International Access Code Country Code City Code U.S. Virgin Islands E-mail: la-techsupport@dell.com Technical Support Venezuela Website: www.dell.com/ve E-mail: la-techsupport@dell.com Technical Support Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-877-702-4360...
Page 158 Appendix...
Page 159: Glossary
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
Page 160 bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
Page 161 PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
Page 162 extended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode. extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed. Fahrenheit —...
Page 163 Hyper-Threading — Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. Hz — hertz — A unit of frequency measurement that equals 1 cycle per second.
Page 164 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent,...
Page 165 parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives.
Page 166 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
Page 167 more than 20 percent below the normal AC-line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
Page 168 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper.
Page 169 Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe.
Page 170 Glossary...
Page 171: Index
DVDs general information, 28 helpful tips, 30 how to, 29 cover replacing, 121 Dell contacting, 137 Dell Diagnostics, 68 Dell support site, 10 diagnostic lights, 65 diagnostics Dell, 68 lights, 65 documentation End User License Agreement, 9 ergonomics, 9...
Page 172 65 troubleshooting, 53 Files and Settings Transfer Wizard, 23, 26, 37 hard drive problems, 51 hardware Dell Diagnostics, 68 drives, RAID configuration, 37 Hardware Troubleshooter, 72 Help and Support Center, 11 help file Windows Help and Support Center, 11...
Page 173 49 blue screen, 56 CD drive, 50 CD-RW drive, 51 computer crashes, 55-56 computer stops responding, 55 problems (continued) Dell Diagnostics, 68 diagnostic lights, 65 drives, 50 DVD drive, 50 e-mail, 51 error messages, 53 general, 55 hard drive, 51...
Page 174 123 physical, 126 power, 126 processor, 123 technical, 123 video, 123 standby mode, 32 support contacting Dell, 137 support website, 10 system board, 81 System Restore, 72 system setup about, 127 entering, 127 options, 129 screens, 128 telephone numbers, 137...

This manual is also suitable for:

Xps 410

Dell Dimension 9200 Owner's Manual

1 Setting up and Using Your Computer

2 Optimizing Performance

3 Solving Problems

4 Troubleshooting Tools

5 Removing and Installing Parts

6 Appendix

Glossary

Index

Quick Links

Troubleshooting

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Table of Contents