Troubleshooting - D-Link DIR-865L Quick Installation Manual
Wireless ac 1750 dual band cloud router
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Also See for DIR-865L:
- User manual (167 pages) ,
- Specifications (3 pages) ,
- Quick install manual (1 page)
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TrOUBLESHOOTING
setuP AnD ConFiGurAtion ProBleMs
1. HOW DO I CONFIGUrE MY DIr-865L rOUTEr MANUALLY?
- connect your pc to the router using an ethernet cable.
- open a web browser and enter the address http://dlinkrouter.local or http://192.168.0.1.
- the default username is 'admin'. the default password is '' (leave the field blank).
- If you have changed the password and can not remember it, you will need to reset the router
to set the password back to '' (leave the field blank).
2. HOW DO I rESET MY DIr-865L rOUTEr TO FACTOrY DEFAULT SETTINGS?
- ensure the router is powered on.
- press and hold the reset button at the bottom of the device for 10 seconds.
Note: Resetting the router to factory default will erase the current configuration settings. to
re-configure your settings, log into the router as outlined in question 1, then run the setup
Wizard.
3. HOW DO I ADD A NEW WIrELESS CLIENT Or PC IF I HAVE FOrGOTTEN MY
WIrELESS NETWOrK NAME (SSID) Or WIrELESS ENCrYPTION KEY?
- For every pc that needs to connect to the router wirelessly, you will need to ensure you use
the correct Wireless network name (ssId) and encryption key.
- use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- make sure you write down these settings so that you can enter them into each wirelessly
connected pc. You will find a dedicated area on the back of this document to save this
important information for future use.
4. WHY CAN I NOT GET AN INTErNET CONNECTION?
- For adsl users, please contact your Isp to make sure the service has been enabled/
connected by your Isp and that your Isp username and password is correct.
5. WHY CAN'T I rEGISTEr MY DEVICE WITH MYDLINK?
- If you experience issues registering this router with your mydlink account, try performing a
hard reset by using an unfolded paperclip to press and hold the reset button for 10 seconds
while the router is powered on. this may be necessary if you purchased an open box or
resold unit.
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Dir-865l
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