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Siemens SIPIX MO/SD ZN Operating Manual
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Siemens SIPIX MO/SD ZN Operating Manual

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SIPIX MO/SD ZN
Industry Tablet PC
Operating Manual
https://support.industry.siemens.com/cs/ww/en/view/109792654
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Summary of Contents for Siemens SIPIX MO/SD ZN

  • Page 1 SIPIX MO/SD ZN Industry Tablet PC Siemens Operating Manual Industry Online https://support.industry.siemens.com/cs/ww/en/view/109792654 Support...

  • Page 2: Legal Information

    Proper use of Siemens products Note the following: Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens.
  • Page 3 Trademarks All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication may be trademarks whose use by third parties for their own purposes could violate the rights of the owner. Disclaimer of Liability We have reviewed the contents of this publication to ensure consistency with the hardware and software described.
  • Page 4 5.6.2 Switching via programmable function keys ........37 Remote Assisted Work..................38 Remote Service Platform (cRSP) ............38 Communication with an In-House Expert (SIPIX MO/SD ZN) ..39 6.2.1 Communication without Internet Connection within the company network (Intranet) ................39 6.2.2...
  • Page 5 6.3.1 Service Agreements and Remote Service Tickets ......53 6.3.2 Overview of steps ................54 6.3.3 Arranging a Service Call with Siemens Remote Services ....54 6.3.4 Conducting an Audio/Video Conference ..........56 6.3.5 Communication via desktop sharing ..........57 Expansion of communication through data glasses with Android operating system ................
  • Page 6 What options does the SIPIX MO/SD ZN offer for mobile maintenance and commissioning? • How can the SIPIX MO/SD ZN be used for remote services and augmented reality functions? Application This document is valid for SIPIX MO/SD ZN with the following components: –...
  • Page 7 2.1.1 Overview The SIPIX MO/SD ZN from Siemens is a robust and highly flexible industrial tablet PC for harsh environments and is your reliable mobile companion for every service call! Handy, powerful, and with a protected design, it can be optimally used for on- site maintenance, inspections, and service operations.
  • Page 8 For example, the connection of data glasses enables a service technician to work hands-free on field devices or other service objects. The selective switch between the tablet and glasses view creates optimal conditions for assisted work. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 9 An on-site service technician without specific knowledge of process instrumentation can be supported in a timely manner by a remote expert. • Several experts can simultaneously access a SIPIX MO/SD ZN via Desktop Sharing • Training of a service field engineer aided by an expert during the service assignment (training on the job).
  • Page 10 LED indications The LED indicators show the following status: RF communication, memory, battery status, power status. I/O cover I/O port protection Programmable function Menu key HotTab quick access On/off button Switches the tablet on/off SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 11 Type A Microphone input/ Connector for headset or headphones (microphone is only Line out supported for a 3.5 mm 4-pin headset) Power connection Connection for DC power supply SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 12 Button for brightness/volume Brightness/volume control. control. (+) Up, (-) Down. 7 Standard battery: 7.4 V, typ. 5140 mAh Li- Polymer Battery battery (2S1P) Long-term battery: 7.4 V, typ. 10280 mAh Li-Polymer battery (2S2P, optional as accessory) SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 13: Scope Of Delivery

    Docking plug Docking port Scope of Delivery Hardware The following components are included in the scope of delivery: • 1x SIPIX MO/SD ZN Tablet PC: • 1 x Lithium polymer battery, type BS101 • 1 x stylus • 1 x hand strap •...

  • Page 14: Warranty

    Before modifications or conversions, contact manufacturer and obtain approval. Only use original spare and wear parts. Note SIEMENS AG assumes the complete warranty only and exclusively for the spare parts ordered from SIEMENS AG. In principle, our "General Terms and Conditions of Sales and Supply" apply. These are available to the operator at the latest since conclusion of the contract.

  • Page 15: General Safety Information

    The illustrations in this user manual are intended to illustrate the information and descriptions. Due to the different requirements of the respective application, SIEMENS AG cannot assume any responsibility or liability for the actual use of the products on the basis of these examples and illustrations.

  • Page 16: Intended Use

    Tablet PC, • have read and understood the documentation, the safety section and the warnings. The operator checks that the safety and accident prevention regulations valid for the respective application are complied with. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 17: Safety Instructions For Operation

    See Section 7. Inspection According to EN/IEC 60079-17 and EN/IEC 60079-19, the operator of electrical systems in potentially explosive areas is obliged to have them checked for proper condition by a qualified electrician. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 18: Safety Instructions For The Battery Pack

    Do not attempt to recharge the battery or continue to use the device. Damaged or leaking batteries must not be used. Do not allow leaking battery fluid to come into contact with eyes, skin, or clothing. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 19 • Check the delivery for completeness (see section on "Scope of Delivery"). • Inform your local Siemens sales point of any transport damage or irregularity you may notice. Check delivery unit before operation Before putting the device into operation, check for the following requirements: •...

  • Page 20: Charging The Tablet Pc

    The AC adapter is plugged in and the battery is fully charged. Continuous Battery level low (<10%) red light Flashing red Battery is replaced during operation No light Battery is in operation and charged (>10%) SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 21: Installing A Sim Card (Optional)

    The SIPIX supports 3G/LTE data connection and can accept a micro-SIM card. 1. Remove the four screws and remove the service window. 2. Remove the screw securing the 3G/LTE module. Carefully lift out the module. Ensure that the connected cables are not damaged! SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 22 6. Replace the 3G/LTE module and tighten the screw. Ensure that the cables are routed correctly. Do not bend the cables! Do not crush/trap the cable! SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 23 1. Open the I/O protection cover by pulling the latch. 2. Insert the microSD card into the slot with the contacts facing down. 3. Press the card inward to ensure it is seated properly. 4. Close the I/O protection cover. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 24 1. To switch on, press and hold the on/off button until the LED (1) lights up. When the tablet is booted, the Windows login is displayed. 2. Click on the text box and enter the default login password "Siemens" using the on-screen keyboard.
  • Page 25 Table of contents Basic operation of the SIPIX MO/SD ZN Overview of HotTab The HotTab menu provides quick access to tablet settings and features, such as setting up shortcuts, using the camera, turning integrated devices on and off, programming function keys, and changing power management.

  • Page 26: Using Shortcuts

    HotTab menu. Using HotTab shortcuts 1. Open the HotTab menu by pressing on the front panel. 2. Press the "Shortcuts" button. 3. Press the saved shortcuts to access the corresponding programs. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 27 Touch settings Barcode reader On/Off RFID On/Off Extension port active/inactive Terminate "Device ON/OFF" Activate/deactivate Wi-Fi Activate/deactivate WWAN Activate/deactivate GPS Activate/deactivate Bluetooth Activate/deactivate camera Enable/disable indicators Note White icon = off/disabled Orange icon = on/enabled SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 28: Using The Camera

    4. If the camera is deactivated, it can be activated by pressing the camera symbol (orange). 5. Return to the main menu by pressing the menu button or by clicking on the back arrow at the top. 6. Press the camera icon to open the camera menu. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 29 Video recording Tap to start recording; tap again to stop recording. Camera aperture Button for the camera shutter. Tap to take a picture. Exit Exits the camera menu and hides the HotTab application. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 30: Customizing The Settings

    1. Click on the "Function 1" (4) icon to assign the "Fn1" function key. 2. Click on the "Short Press" icon. 3. Click the icon of the application you wish to assign to the button. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 31: Establishing A Wireless Connection

    Windows notification area. The more bars the icon displays, the better the Wi-Fi connection strength. 8. The Wi-Fi connection is now set up, try connecting to the network using an internet browser such as Internet Explorer. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 32: Working With Gps

    GPS (3G/4G) is disabled. 4. If the GPS function is deactivated (white), it can be activated by pressing the GPS symbol (orange). 5. The GPS function can now be used with an application that uses GPS. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 33: Working With Bluetooth

    6. To add a device, press Add Bluetooth Device. Windows automatically searches for Bluetooth devices. 7. Select the Bluetooth device to be connected and follow the on-screen instructions to continue the process and use the Bluetooth device. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 34: Using The Hf Rfid Reader

    The HF RFID reader is deactivated. RFID Disconnect By pressing the "Disconnect" button, the connection to the integrated HF RFID reader is disconnected. To reconnect, turn the module off in the settings and then turn it on again. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 35 2. Press the "Device ON/OFF" button. 3. Check the display color of the brightness sensor icon: Status Description Orange Brightness sensor is activated. White Brightness sensor is deactivated. Brightness sensor SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 36 2. Select "Device ON/OFF" and then click the "Touch Set" icon. 3. The "Touch Mode" selection function appears as shown below. 4. Select the desired mode under "Touch Mode" by enabling the checkbox SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 37 F1 to scroll through the different touchscreen modes. When touchscreen mode is switched, an icon is briefly displayed at the bottom center of the screen to indicate the current mode. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 38 In addition, data can be transferred to and from the SIPIX Service Tool in a secured manner. Remote Service Platform (cRSP) The Remote Service Platform (cRSP) from Siemens is used for remote assisted work. Compared to a traditional point-to-point connection (P2P), communication via cRSP offers significant advantages: •...
  • Page 39 Table of contents Communication with an In-House Expert (SIPIX MO/SD ZN) With the SIPIX MO/SD ZN tablet, you can establish a remote connection and communicate with an expert (e.g., during a service call). There are the following two possibilities: •...

  • Page 40: Overview Of Steps

    Table of contents 6.2.1.1 Overview of steps Communication proceeds in the following steps: Expert (PC) Field Service Engineer (Tablet) Connect PC to the established wireless Prepare SIPIX MO/SD ZN: access point – Start – Connect to the established wireless access point –...
  • Page 41 Table of contents 6.2.1.4 Establishing a Connection Between an Expert PC and SIPIX MO/SD ZN 1. Set up a wireless access point using a Wi-Fi router, smartphone hotspot, or Wi-Fi LTE router. 2. Connect the tablet and the expert's PC to the access point set up. Information on this can be found in the Section 5.2.
  • Page 42 SIPIX Tablet. Requirement • To access the tablet via desktop sharing, you need the TightVNC software (https://www.tightvnc.com/). This software must be installed on the expert PC. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 43 A dialog box with an access request is displayed on the tablet. Confirm this with the "Accept" button. After confirming the access request, the tablet can be operated by the remote expert via desktop sharing. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 44 CWP portal is done via a 2-factor authentication with a password and a PIN procedure via SMS or Email 6.2.2.1 CWP System Requirements The current system requirements can be found on the registration page of the CWP under https://crsp-fth.siemens.com/cwp-i. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 45 For the remote connection via the CWP, you need access data that you can request from Siemens Technical Support. Proceed as follows: 1. Contact Siemens Technical Support and create a support request via the web page https://siemens.com/supportrequest/. 2. Enter "SIPIX" in the search field and select your device from the list of suggestions.
  • Page 46 Table of contents 5. Click the "Send" button to request the access data for the CWP. Your data will be checked by Siemens Technical Support and you will receive the access data via email. 6.2.2.4 Prepare SIPIX SD ZN 1. Start the tablet.
  • Page 47 "Host Checker (Juniper)". In this case, click the appropriate link and follow the instructions to run the "Host Checker" application. After a successful check of the system requirements you will be redirected to the Start Page of the CWP: SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 48 4. Click the "Continue" button. In the "Customer Systems" area, the SIPIX Tablets for which you are activated are listed. 5. Click the tablet to which you want to connect. The corresponding detail view opens. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 49 The CWP help page provides up-to-date information on the browser settings required for the CWP to run smoothly. 6.2.2.6 Establishing a Remote Connection to SIPIX MO/SD ZN via CWP 1. Click the link "SIPIX RC – via Chrome" in the "Applications" section of the CWP.
  • Page 50 Table of contents The SIPIX RC Expert application is started. As soon as a video session is started from the tablet, an incoming call is displayed. When the call is answered, an audio/video conference is started. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 51 To turn on audio transmission, enable the corresponding checkbox on the tablet: Further information on operation For more information on operating the remote view, refer to the Section "6.5.3". For more information on operating the glasses view, refer to the Section "0". SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 52 A dialog box with an access request is displayed on the tablet. The service technician must confirm this request with the "Accept" button. After confirming the access request, the tablet can be operated by the remote expert via desktop sharing. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 53 Communication with the Siemens Service Center (SIPIX SD ZN) The SIPIX SD ZN offers the optimal possibility to connect to different Siemens experts worldwide via remote access. By default, experts for field devices or SIMATIC components can be integrated via SIPIX SD to assist in service operation.
  • Page 54 Accept desktop sharing 6.3.3 Arranging a Service Call with Siemens Remote Services In order to communicate with a Siemens expert during a service call, you must make an appointment with Siemens Remote Services. You have the following options for this: •...
  • Page 55 Table of contents Create Support Request 1. Contact Siemens Technical Support and create a support request via the web page https://siemens.com/supportrequest/. 2. Enter "SIPIX" in the search field and select your device from the list of suggestions. Click on the "Next" button.
  • Page 56 3. Click the Start Call button on the tablet to start a video session. A requirement for the video session is that an appointment has been made with Siemens Remote Services or the call has been registered. Accepting the call starts a video conference.
  • Page 57 1. Start the tablet and connect to the internet. 2. Activate the "SIPIX RC" application on the tablet. 3. Wait for the desktop sharing access request from the Siemens remote expert. 4. If the access request has been started by the remote expert, the "Incoming TightVNC Connection"...
  • Page 58 Table of contents Expansion of communication through data glasses with Android operating system The SIPIX MO/SD ZN tablet serves as an interface between the data glasses and the expert PC. 6.4.1 Preparations Commissioning of the data glasses 1. Connect the glasses by cable to the controller and to the AC adapter.

  • Page 59: Setting Up A Network Connection

    After the goggles have started, you can establish a network connection. To connect to the SIPIX MO/SD ZN, ensure that both devices (EPSON Movero and SIPIX MO/SD ZN) are on the same network. A mobile hotspot, for example, is suitable for this purpose.
  • Page 60 Setting up a connection using data goggles Requirement • The SIPIX MO/SD ZN tablet is registered in the cRSP and approved for remote support use. • The SIPIX MO/SD ZN tablet and the data glasses are on the same network with the same network ID.
  • Page 61 Calling the SIPIX IPv4 address in a web browser that supports WebRTC – (e.g., MS Edge, Chrome, etc.) using the following pattern: https://xxx.xxx.xxx.xxx:5001 (See Section 6.2.1) – Via the Customer Web Portal (see Section 6.2.2) SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 62 In this section, you will find tools that you can use in conversation to clarify or explain facts. Live stream This area is where the video from the tablet is transmitted. Live chat This area offers you the possibility to communicate via short messages. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 63 With this tool, you can call up a YouTube video video Open 3D graphics This tool allows you to open 3D graphics in STL format in the live stream area. 3D controller This tool allows you to move an open 3D graphic. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 64 You have the option to pause the live stream at a certain point and create a freeze frame. Other tools let you highlight details, draw marks, and add notes in the still image. Then you can transfer the image to the SIPIX MO/SD ZN. To create a still image, proceed as follows: 1.
  • Page 65 3. To transfer the still image to the SIPIX tablet and continue the live stream, click the "Still image" icon in the toolbar. The still image is transferred to the SIPIX tablet and the service technician receives a request to save it. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 66 2. Select the desired color. Hold down the left mouse button and move the mouse to create the desired drawing. 3. To transfer the still image to the SIPIX tablet and continue the live stream, click the "Still image" icon in the toolbar. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 67 3. To transfer the inserted object to the SIPIX tablet and continue the live stream, click the "Freeze" icon in the toolbar. The object is transferred to the SIPIX tablet and the service technician receives a request to save it. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 68 To open a YouTube video, follow these steps: 1. Click the "Open YouTube Video" button on the toolbar. A window for entering the internet address opens. 2. Enter the internet address of the video and click "Start Video". SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 69 Table of contents The video will open in the live stream area. 3. To resume the live stream, click the Freeze icon in the toolbar. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 70 3. To transfer the inserted object to the SIPIX tablet and continue the live stream, click on the "Still Image" icon in the toolbar. The object is transferred to the SIPIX tablet and the service technician receives a request to save it. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 71 1. Click in the text input field and enter your text message. 2. Click the button to send the message. The message is sent to the SIPIX Tablet and appears in the live chat area. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 72 Live stream The camera recording is displayed in this area. Toolbar In this area, various call and video control functions are available. Live chat This area offers you the possibility to communicate via short messages. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 73 SIPIX RC PICs Enable audio With this checkbox, you can switch the audio transmission on and off. QR code With this button, you can display the connection data of the SIPIX Tablet as a QR code. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 74 2. To end the remote session, click the "Call End" button. The remote session is terminated. 6.5.3.4 Turn on audio By default, the microphone for audio transmission is disabled when starting a video conference. To switch on audio transmission, enable the following checkbox: SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 75 2. Open the selection list for the IP address of the tablet and select the desired connection type. 3. Launch the QR reader of the target device and scan the QR code. Note This feature is only available for devices with an Android operating system. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 76 To send a message via live chat, follow these steps: 1. Click in the text input field and enter your text message. 2. Click the button to send the message. The message is sent and appears in the live chat area. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 77 This command allows you to control the window display. Transmitting a With this command you can transfer the remote Remote Session session to the SIPIX Tablet. Enable audio With this checkbox, you can switch the audio transmission on and off. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 78 2. To end the remote session, click the "Call End" button. The remote session is terminated. 6.5.4.3 Turn on audio By default, the microphone for audio transmission is disabled when starting a video conference. To switch on audio transmission, enable the following checkbox: SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 79 The device (e.g., data glasses) is connected to the SIPX Tablet (see Section 6.4.3) Procedure To transfer a running remote session to the SIPIX Tablet, proceed as follows: 1. Click on the "Transfer Call" button. The running remote session is transferred to the SIPIX Tablet. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 80: Service And Maintenance

    The batteries have no "memory effect". • If the battery is too quickly reduced from 100% charge to half charge, it is time to replace the battery. The expected battery life is approximately 300 charges for standard use. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 81 • Repeat cleaning several times. • Before the accessory is reconnected to the power supply, the contacts must be completely dry and no dust must be left behind. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 82: Maintenance Intervals

    Replace the battery if its operating time has been significantly reduced. The service life for all SIPIX SD batteries is six months, regardless of whether the battery was purchased separately or included with the tablet PC. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 83 6. If the battery charge level is displayed correctly, the tablet can continue to operate normally. Charge the built-in auxiliary battery by connecting the tablet to the AC adapter every two months to keep it intact and avoid problems due to excessive battery drain. CAUTION SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 84: Installing And Removing The Battery

    Hold the battery release slide until the battery is fully inserted. 6. Before releasing the battery release slide, ensure the battery is fully inserted in the battery compartment. When fully inserted, the battery is flush with the case. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 85 3. Locate the battery compartment battery release slide and push it to the unlocked position. 4. Locate the battery lock slider, which is spring loaded. Pull and hold it back. 5. Remove the battery through the opening on the side of the battery compartment. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 86: Recycling And Disposal

    Recycling and disposal The devices described in this instruction manual can be recycled due to their low levels of pollutants. Contact a certified disposal service company for environmentally sound recycling and disposal of your old devices. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 87: Error Messages And Solutions

    – Check for interfering signals in the area with good Wi-Fi signal, such as microwave ovens, wireless phones, etc. Move the tablet PC away from objects that can cause interference. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 88 If the device is operated in this state for a longer period of time, the battery may become jammed. It must not be used any further and should be replaced by a new battery. Observe the safety instructions for the battery pack in Section 3.7. SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 89: Technical Specifications

    1 x audio combo plug (mic in or line out) Extension 1 x extension connector for USB 2.0/full RS232 connection (optional) Micro-SIM 1 x Micro SIM card slot mini PCIe 1 x Mini PCIe for WWAN module SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...
  • Page 90 MIL-STD-810G Method 516.6, 4 ft, fall on concrete Dimensions 271.9 x 198.3 x 19.5 mm (10.7" x 7.76" x 0.77") Weight 1.2 kg with standard battery 1.4 kg with optional high-performance battery Standards and CE, FCC Certification SIPIX MO/SD ZN Entry-ID: 109792654, 04/2021...

  • Page 91: Service And Support

    Industry Online Support Do you have any questions or need assistance? Siemens Industry Online Support offers round the clock access to our entire service and support know-how and portfolio. The Industry Online Support is the central address for information about our products, solutions and services.
  • Page 92 11.2 Industry Mall The Siemens Industry Mall is the platform on which the entire siemens Industry product portfolio is accessible. From the selection of products to the order and the delivery tracking, the Industry Mall enables the complete purchasing processing –...

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