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Cisco GS7000 Troubleshooting
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Cisco GS7000 Troubleshooting

Cisco GS7000 Troubleshooting

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Troubleshooting
This troubleshooting section lists common problems and their solutions. If a troubleshooting procedure directs
you to replace a module of the node, see
•
•
OIB
There are 3 LEDs on the OIB, Heartbeat LED, Communication LED, and Power LED.
Condition
Normal
Power supply
fault
Error #1
Error #2
Error #3
OIB, on page 1
Troubleshooting the node, on page 2
Power
Heartbeat LED
LED
On
Steady blink
Off
Off
On
Not blink
On
Steady blink
On
Not blink
Removing and Replacing
Modules.
Communication
LED
Steady blink
Normal behavior
Off
Check power supply and power supply
voltages. Check cabling and that the
appropriate power shunts are installed in the
launch amplifier.
Not blink
If Heartbeat LED and Communication LED
blink on power up and then stay off, problem
is with boot. Can be a device failure or
software is not loaded. Try cycling power.
Not blink
OS is ok but node control software is not
running or is stuck. If this condition persists
for more than a minute or two after power
up, check all the cables connecting the lid
and launch amplifier. Try cycling power.
Steady blink
This condition should not be possible unless
Heartbeat LED is damaged.
Troubleshooting
1

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Summary of Contents for Cisco GS7000

  • Page 1 Troubleshooting This troubleshooting section lists common problems and their solutions. If a troubleshooting procedure directs you to replace a module of the node, see Removing and Replacing Modules. • OIB, on page 1 • Troubleshooting the node, on page 2 There are 3 LEDs on the OIB, Heartbeat LED, Communication LED, and Power LED.
  • Page 2 Troubleshooting Troubleshooting the node Troubleshooting the node Problem Solution Node is not powered up • Verify that power is connected to the proper inputs and the powering shunts/fuses are correctly installed. • Verify that power supply is installed in the correct power supply slot. •...
  • Page 3 Solution Can not control with LCS Check whether the USB cable connect correctly and refer to Cisco GS7000 Super software High Output Intelligent Node Software Installation and Configuration Guide see whether USB connection mode on mobile phone has been configured correctly.
  • Page 4 Troubleshooting Troubleshooting the node Troubleshooting...