Related Manuals for Honeywell ADEMCO VISTA 10P
Summary of Contents for Honeywell ADEMCO VISTA 10P
- Page 1 SYSTEM ENHANCEMENT MODULE Honeywell/ADEMCO VISTA® INSTALLATION GUIDE DUAL PATH INSTALL WIZARD AVAILABLE AT ALARM.COM/SEMVISTA...
- Page 2 OVERVIEW The System Enhancement Module (SEM) can be used with Honeywell/ADEMCO VISTA-10P, VISTA-15P, and VISTA-20P panels to enable wireless reporting of alarms and other system events over the wireless cellular network and optional broadband Ethernet. The SEM is intended to be used as the primary communication path for all alarm signaling to the central monitoring station.
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Page 3: Table Of Contents
TABLE OF CONTENTS Step 1: Verify Panel Compatibility ........4 Step 2: Create an Account ..........5 Step 3: Enable Keypad Address .........6 Step 4: Disconnect Power from Panel ......7 Step 5: Mount the SEM ............8 Step 6: Wire the SEM to the VISTA Panel .......9 Step 7: Power Up the Panel ..........10 Add &... -
Page 4: Step 1: Verify Panel Compatibility
STEP 1: VERIFY PANEL COMPATIBILITY The SEM is compatible with Honeywell/ADEMCO VISTA-10P, -15P, and -20P panels and the equivalents below, dating back to 2005. The date will be printed on the chip inside the panel as shown below. Honeywell/ADEMCO Honeywell/ADEMCO VISTA-10PSIA... -
Page 5: Step 2: Create An Account
STEP 2: CREATE AN ACCOUNT Before installing the SEM, first create a new Alarm.com customer account. We recommend creating the account at least 24 hours prior to installation. This will ensure that the SEM is activated prior to installation. To create an account go to the Alarm.com Partner Portal or MobileTech and log in. -
Page 6: Step 3: Enable Keypad Address
STEP 3: ENABLE KEYPAD ADDRESS ENABLING KEYPAD 8 DEVICE ADDRESS 23 The SEM communicates with the VISTA panel as if it is a keypad. By default, the SEM will use Keypad 8 Device Address 23 to communicate. Address 23 must be enabled via panel programming. To do this, enter programming and select *196 + [1] + *99 at the keypad. -
Page 7: Step 4: Disconnect Power From Panel
STEP 4: DISCONNECT POWER FROM PANEL Prior to disconnecting power from the panel, first verify that the panel is disarmed. Next, remove panel AC Power and disconnect the backup battery. This is necessary to prevent damaging the panel or module while making wiring connections. -
Page 8: Step 5: Mount The Sem
STEP 5: MOUNT THE SEM You must be free of static electricity before handling electronic components. Touch a grounded metal surface before touching the circuit board. Press down on the bottom tabs of the enclosure cover to remove it and set it aside. Carefully remove the SEM circuit board by depressing the interior bottom tab. -
Page 9: Step 6: Wire The Sem To The Vista Panel
STEP 6: WIRE THE SEM TO THE VISTA PANEL Verify panel AC Power is removed and the backup battery is disconnected. 12V Battery +12V +12V GREEN (DATA YELLOW (IN) GREEN (OUT) YELLOW (DATA OUT) VISTA Panel • Connect panel terminal 4 (GND) to SEM GND. •... -
Page 10: Step 7: Power Up The Panel
DUAL PATH (OPTIONAL) For Broadband Ethernet, connect the provided Ethernet Dongle to the connector on the SEM. Connect the Ethernet cable to the provided Ethernet Dongle. STEP 7: POWER UP THE PANEL Connect the backup battery and restore AC power to the panel. For the SEM to interact with the existing zones on the system, it must read them from the VISTA panel. -
Page 11: Add & Delete Z-Wave Devices
ADD & DELETE Z-WAVE DEVICES Please visit the Alarm.com Knowledge Base for a complete explanation of Z-Wave communication, Z-Wave signal strength, and additional installation resources. Alarm.com will not recognize any Z-Wave devices previously learned into the panel. These devices will need to be deleted from the previous Z-Wave network and added to the SEM for the customer to use Alarm.com’s home automation services (for example, automation control using the Customer Website, Mobile App, and intelligent automation rules). - Page 12 To add Z-Wave devices using the SEM: Press and hold the Z-Wave button on the Alarm.com module. Release the button after LED L5 flashes in groups of four. L2 also flashes. Trigger a device to add it to the network. When a device is added successfully, L5 illuminates solid.
- Page 13 To delete Z-Wave devices using the Partner Portal: Log in to the Partner Portal. Find the customer account. Click Equipment Click the emPower Devices tab Click Delete Z-Wave Devices Wait for the bolded message: Checking for deleted devices on the network.
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Page 14: Touchscreen Keypads
TOUCHSCREEN KEYPADS The SEM is compatible with AUI devices, including the 6280, Tuxedo Touch, and other touchscreen keypads. Arming, disarming, panics, and alarms initiated on these keypads will be processed by Alarm.com and reported to the central station. However, the following activity will not be processed by Alarm.com unless the keypad is used in Console Mode. -
Page 15: Panel Settings
PANEL SETTINGS For the SEM to communicate with the panel and report all alarms, the following VISTA settings need to be set at the panel. These settings are automatically changed during first power up after account creation so no further action should need to be taken. Here is a list of the automatic programming changes, for reference. -
Page 16: Leds
LEDs The Alarm.com Module LEDs can be used to indicate communication errors, panel communication, network communication, and signal strength. System Enhancement Module (SEM) BOTTOM OF ALARM.COM MODULE FUNCTION Error LED: L1 will flash 1 to 8 times in a four-second interval to indicate specific error conditions such as a network error, panel communication error, or radio error. - Page 17 The Alarm.com module is trying to register on the cellular network. If it persists for more than a few minutes, the module is having problems registering. Check L4 for signal level. If signal level is lower than 2 bars, change the panel’s location or use a remote antenna option.
- Page 18 LED L5 (YELLOW) L5 indicates Z-Wave errors. If you can’t add a device to the network, try deleting the device and re-adding it to the network. Contact Alarm.com Technical Support with additional issues. ALARM.COM MODULE STATES (MODES) There are three Alarm.com module states (modes). Idle Mode In Idle mode, the AC power is up, the battery level is greater than 11.5 volts, and the SEM is not currently connected to the Alarm.com servers.
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Page 19: Faqs
FREQUENTLY ASKED QUESTIONS Will the customer be notified if the panel fails to communicate with Alarm.com? The SEM displays a Check 103 LRR message locally at the panel immediately when a failure to communicate (FTC) condition arises. During the FTC event, all events will still be picked up as normal by the SEM. - Page 20 Is the SEM compatible with Honeywell’s Street Smart Series Code Encryptors? Yes, the SEM is compatible with Honeywell’s Street Smart Series Code Encryptors. As with other touchscreen keypads or AUI devices on a system with a Code Encryptor, the following steps will need to be followed to install the SEM.
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Page 21: Troubleshooting
Are both communication pathways (cellular and broadband) required? We recommend using both the cellular and broadband connections. However, if broadband is disabled the SEM will continue to communicate using cellular. TROUBLESHOOTING Arming with the Alarm.com App or Customer Website isn’t working If you are unable to arm your system remotely, please change the Master User Code locally to a code of your choosing and then change it back to your desired Master User Code. -
Page 22: Specifications
SPECIFICATIONS Compatibility Honeywell/ADEMCO VISTA-10P, VISTA-15P and VISTA-20P (Please visit alarm.com/ dealer for a full list of supported panels and compatibility information) Power 12V nominal, 130mA (continuous) 2000mA Requirements (instantaneous peaks) maximum (from panel battery) Cellular Network Dual Band CDMA (3G), Dual Band HSPA (3G),... -
Page 23: Regulatory Information
REGULATORY INFORMATION Changes or modifications not expressly approved by Alarm.com can void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 24: Sem Quick Tips
SEM QUICK TIPS SET KEYPAD ADDRESS Ensure the SEM’s keypad address is enabled in VISTA programming. The default keypad address is 23 enabled in *196 VISTA programming. See Step 3 for additional addresses and their corresponding programming sections. WIRING IS CORRECT •...