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Brother Advanced Document Scanner SERVICE MANUAL MODEL: ADS-1000W/1100W Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times. Jul., 2013 SM-PT060 Confidential...
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Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
CONTENTS PRODUCT WARRANTY & LIABILITY..............vi REGULATION ......................viii SAFETY INFORMATION.................... x CHAPTER 1 SPECIFICATIONS 1. SPECIFICATIONS LIST ....................... 1-1 General ..........................1-1 Network Connectivity ......................1-2 Service Information......................1-3 Consumable Parts ....................... 1-3 Paper ........................... 1-3 1.5.1 Paper handling ...................... 1-3 1.5.2 Media specifications ....................
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4.1.4 There was insufficient space in the connected USB flash memory drive when "to USB" was executed. Numbers of files and folders stored in the USB flash memory drive exceeded the upper limit when "to USB" was executed. Sequential number of files and folders stored in the USB flash memory drive exceeded the upper limit when "to USB"...
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4.5.3 Only specified buttons are inoperable ..............2-25 Troubleshooting for Network Problems ................2-25 4.6.1 Cannot scan via network connection..............2-25 Troubleshooting for Other Problems.................. 2-26 4.7.1 Machine is not turned ON..................2-26 4.7.2 Unusual noise is coming from the machine............2-26 4.7.3 Cannot save data in USB flash memory drive.............
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8.21 Cover switch ASSY......................3-35 8.22 First side CIS flat cable...................... 3-36 8.23 Card detection sensor PCB ....................3-38 CHAPTER 4 ADJUSTING AND UPDATING SETTINGS AS REQUIRED AFTER PARTS REPLACEMENT 1. IF YOU REPLACE THE MAIN PCB ASSY ................... 4-1 Checking Firmware Version....................
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CHAPTER 6 WIRING DIAGRAM 1. WIRING DIAGRAM........................6-1 CHAPTER 7 PERIODICAL MAINTENANCE 1. PERIODICAL MAINTENANCE PARTS ..................7-1 APPENDIX 1 SERIAL NUMBERING SYSTEM APPENDIX 2 DELETING USER SETTING INFORMATION APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER Confidential...
European Community. The Declaration of Conformity (DoC) can be downloaded from Brother Solutions Center. Visit http://solutions.brother.com/ and: → select “Europe”...
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Wireless LAN This product supports Wireless LAN. Radio interference This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the machine to a computer, ensure that you use a USB cable which does not exceed 2 m in length.
IMPORTANT • Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
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IMPORTANT • Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. • A specific shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.
SAFETY INFORMATION WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
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• DO NOT use the unit or handle the cord if the cord has become worn or frayed. If unplugging the unit, DO NOT touch the damaged/frayed part. • Brother strongly recommends that you DO NOT use any type of extension cord. Confidential...
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AC adapter block. Failure to do so may result in injury to yourself or others, or damage to the machine or other property. Brother does not assume any responsibility for any damage resulting from using an AC adapter other than the one specified.
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DO NOT exceed the rated input or output of the AC adapter. DO NOT connect the supplied AC adapter to other products. This product was packaged in a plastic bag. To avoid suffocation, keep this plastic bag away from babies and children. Do not use the bag in cribs, beds, carriages or play pens.
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CAUTION DO NOT sit or stand on the unit or use it for any purpose beyond its intended purpose. Wait until pages have exited the machine before picking them out. Otherwise, you could cause injury to your fingers by trapping them in a roller. DO NOT put your hands on the edge of the machine.
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DO NOT carry the machine by holding the top cover. Doing this may cause the machine to slip out of your hands. Only carry the machine by placing your hands under the entire machine. Be careful of the projections on the machine. Otherwise, injury could result. If you do not intend to use the unit for an extended period of time, disconnect the AC adapter from the power outlet.
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Legal limitations for copying Observe all copyright laws when using this product. Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition.
CHAPTER 1 SPECIFICATIONS SPECIFICATIONS LIST General Model ADS-1000W/1100W Scanning Method Dual CIS Resolution From ADF (Optical) 600 x 600 dpi Resolution (Interpolated) Max 1200 x 1200 dpi Scanning One-sided 16 ppm@300 dpi Speed Monochrome One-sided 16 ppm@300 dpi Color Two-sided...
® ® XP Professional (SP3 or greater), Windows Vista (SP2 or greater), Windows 7 and ® Windows Specifications are subject to change without notice. Network Connectivity Model ADS-1000W/1100W Wired Network node network type Network type Network security Wireless Network node...
Maximum monthly volume 10,000 sheets (A4/LTR) Specifications are subject to change without notice. Consumable Parts Part ADS-1000W/1100W Separation pad ASSY 10,000 sheets (A4/LTR) or 1 year (User replacement parts) Pick-up roller 50,000 sheets (A4/LTR) or 1 year (User replacement parts) Specifications are subject to change without notice.
Windows XP in this Service Manual includes Windows XP Home Edition and Windows XP Professional. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. Specifications are subject to change without notice. Confidential...
CHAPTER 2 ERROR INDICATIONS & TROUBLESHOOTING CHECKS BEFORE COMMENCING TROUBLESHOOTING Check the following items before commencing repairs on the machine. Operating environment (1) The machine is placed on a flat, stable surface. (2) The machine is used in a clean environment where the temperature is between 5°C (41°F) and 35°C (95°F) and the relative humidity is maintained between 20% and 80%.
OVERVIEW Cross-section Drawing Card scanning position actuator Document scanning position actuator Separation pad ASSY Second side CIS unit Document detection actuator Pick-up roller Card detection actuator Ejection roller First side CIS unit Feed roller Fig.2-1 Paper Feeding Document feed path Card feed path Fig.2-2 Confidential...
Operation of Each Part Part name Operation Pick-up roller / Separation pad Separates documents set in the document tray into single ASSY sheets, and feeds them into the machine. Feed roller Feeds documents and cards. Ejection roller Ejects documents and cards. Document detection sensor Detects the document set in the document tray.
Block Diagram First side Second side Main motor Main PCB Motor driver driver driver DDR3 EEPROM 16 bit Wireless LAN PCB ASIC (Saffron) Power Front cover sensor AC adapter circuit Full Top cover sensor speed Flash ROM Card detection sensor PCB Panel unit Document detection sensor PCB USB flash memory drive...
Main Components Card scanning position sensor PCB Guide tray ASSY Separation pad ASSY Card R sensor holder Panel unit Top cover ASSY Upper document chute Document scanning position sensor PCB Document detection sensor PCB Second side Back cover CIS unit Card guide 2 Side cover L First side CIS unit...
ERROR INDICATIONS LED Display when an Error Occurs Determine the message details according to the LED display on the control panel. Refer to the page shown in the "Refer to:" column in the table below to take appropriate measures. Most errors are automatically cleared after measures are taken. If not automatically cleared, press the key.
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Error display Type of problem Refer to: Server authentication by user name and password failed when "to FTP" was executed. 4.1.5 When "to FTP" was executed, link-down occurred in wireless LAN connection before scanning starts. Or no response from the remote station in the beginning of 4.1.5 transmission (Server IP address identified).
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Error display Type of problem Refer to: The USB device connected to the USB terminal is not supported. 4.1.7 An USB hub is connected to the USB terminal. 4.1.7 The front cover sensor detected an open front cover. 4.1.8 Separation pad counter has exceeded the upper limit. 4.1.9 Pick-up roller counter has exceeded the upper limit.
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Error display Type of problem Refer to: A card was set when the top cover was open. 4.1.11 No device with WPS or AOSS feature found on device search for wireless LAN setting. 4.1.12 An error occurred in wireless LAN connection. 4.1.5 Multiple devices with AP for WPS/PBC mode, or in AOSS mode found on wireless LAN connection.
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Error display Type of problem Refer to: After pressing the Wireless LAN MAC address has not been registered. 4.1.15 Write error in the EEPROM of the main PCB 4.1.16 ROM data acquisition error 4.1.16 2-10 Confidential...
Error Messages The error messages displayed on the status monitor and their description are shown in the table below. Error Message Description Refer to: Cover is Open The front cover sensor detected an open front cover. 4.1.8 Document Jam The document scanning position sensor detected 4.1.6 document jam or card jam.
TROUBLESHOOTING Troubleshooting for Error Display 4.1.1 All scanned data are printed as blank page. Step Cause Remedy Main PCB failure Replace the main PCB ASSY. 4.1.2 The machine and USB cable were not connected when "to PC" was executed. <User Check> •...
4.1.5 Server authentication by user name and password failed when "to FTP" was executed. When "to FTP" was executed, link-down occurred in wireless LAN connection before scanning starts. Or no response from the remote station in the beginning of transmission (Server IP address identified). Failed to find Store Directory when "to FTP"...
4.1.7 Overcurrent has been detected in the device connected to the USB terminal. The USB device connected to the USB terminal is not supported. An USB hub is connected to the USB terminal. <User Check> • Disconnect the device or USB hub connected to the USB terminal. Step Cause Remedy...
4.1.11 A card was set when the top cover was open. <User Check> • Close the top cover correctly. Step Cause Remedy Top cover actuator caught in Reattach the top cover actuator. some sections of the machine Front cover sensor coming off Reattach the front cover sensor.
4.1.15 Wireless LAN MAC address has not been connected. Step Cause Remedy Wireless LAN PCB failure Replace the wireless LAN PCB ASSY. Main PCB failure Replace the main PCB ASSY. 4.1.16 Write error in the EEPROM of the main PCB, ROM data acquisition error Step Cause...
Troubleshooting for Image Defects 4.2.1 Defect examples Light Faulty registration Dark or bluish white Completely Vertical streaks White vertical blank streaks Hue defect Expanded image Fig.2-5 4.2.2 Troubleshooting according to image defect Light <User Check> • Check that the contrast setting is not too light. •...
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Faulty registration Step Cause Remedy Document scanning position Reattach the document scanning position actuator or card scanning position actuator or card scanning position actuator. actuator caught in sections of the machine Dark or bluish white <User Check> • Check that the contrast setting is not too dark. Step Cause Remedy...
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Vertical streaks <User Check> • Clean the CIS glass. • Clean the document pressure bar. Step Cause Remedy First side or second side CIS unit Replace the first side or second side CIS failure unit. White vertical streaks <User Check>...
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Expanded image Step Cause Remedy CIS type not set Execute the CIS type setting. (Refer to "1.3.9" in Chapter The firmware is outdated Install the latest version firmware. (Refer to "1.4" in Chapter First side or second side CIS unit Replace the first side or second side CIS failure unit.
Troubleshooting for Document / Card Feeding Problems 4.3.1 Multiple documents are fed <User Check> • Check that the document is not bent, torn, or wrinkled. • Check that paper used for the document is not thinner than the standard. • Check that the document is not damp. •...
4.3.3 Document becomes jammed <User Check> • Check that the document size is within the standard. • Check that the document is not wrinkled. • Check that the document is not torn. • Check that the front cover is closed correctly. •...
4.3.5 Document is not picked up and fed <User Check> • Check that the paper used for the document is not thinner than the standard. Use the test chart sheets. • Check that the front cover is closed correctly. • Check that the document guide is adjusted well and the document is seated properly. Step Cause Remedy...
Troubleshooting for Software Problems End users can solve problems related to software, for instance, scanning is not possible from a computer although scanning can be performed from the machine, as long as they follow the User Check items. If the problem still cannot be solved, follow each procedure according to the step number in the tables below.
Troubleshooting for Control Panel Problems 4.5.1 Nothing is displayed on the LED <User Check> • Check that the AC adapter is connected correctly. Step Cause Remedy Connection failure of the panel Reconnect the panel PCB flat cable. PCB flat cable AC adapter failure Replace the AC adapter.
Troubleshooting for Other Problems 4.7.1 Machine is not turned ON <User Check> • Connect the AC power cord correctly. Step Cause Remedy Connection failure of the panel PCB Reconnect the panel PCB harness. harness AC adapter failure Replace the AC adapter. Panel PCB failure Replace the panel unit.
SCREW CATALOGUE Screw pan (S/P washer) Taptite bind B Taptite bind B Screw pan (S/P washer) M3x8 M3x6 DA Taptite cup S Taptite cup S M3x5 Confidential...
SCREW TORQUE LIST Note: • For verifying the shape of each screw, refer to "2. SCREW CATALOGUE" in this chapter. Tightening Location of screw Screw type Q'ty torque N·m (kgf·cm) Bottom plate Taptite cup S M3x5 0.700.10 (71) Side cover L Taptite bind B M3x8 0.500.10 (51) Side cover R...
HARNESS ROUTING Main PCB ASSY Main PCB ASSY Hooks Hook First side CIS flat cable Card detection sensor Top cover sensor Second side CIS Flat cable insulation harness (WH, RD, BK) harness (WH, YW) flat cable film lower Front cover sensor harness (WH, BK) Panel FG harness (GN) Second side CIS FG harness (BK)
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Flat cable insulation film lower attachment Second side CIS flat cable Flat cable insulation film lower B Flat cable insulation film lower A Hook Hook Hook Hook Panel PCB flat cable Panel PCB flat cable Main PCB ASSY top side Main motor harness ASSY (RD) (Main PCB ASSY top side) Panel PCB flat cable (Main PCB ASSY top side)
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Frame R Guide Top cover sensor harness (WH, YW) Front cover sensor harness (WH, BK) Top cover sensor Front cover sensor Frame L Main motor Ferrite core Second side CIS FG harness (BK) Main motor harness ASSY (RD) Panel FG harness (GN) Harness colors are subject to change for some reason.
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Flat cable on the left side at the bottom Core Panel PCB flat cable Second side CIS flat cable Core Lower chute Front cover sensor harness (WH, BK) Top cover sensor harness (WH, YW) Main motor harness ASSY (RD) Card detection sensor harness (WH, RD, BK) Hook Core First side CIS flat cable...
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Upper chute ASSY Panel PCB flat cable Panel FG harness (GN) Document detection sensor harness (WH) Document scanning position sensor harness (BK) Second side CIS flat cable Card scanning position sensor harness (YW) Second side CIS FG harness (BK) Harness colors are subject to change for some reason. 3-10 Confidential...
DISASSEMBLY PROCEDURE Disconnecting cables Prior to proceeding with the disassembly procedure, (1) Disconnect the following: • AC adapter (If connected) • USB cable (if connected) • USB flash memory drive (If connected) AC adapter USB flash memory drive USB cable Fig.3-3 3-12 Confidential...
Bottom rubber (1) Turn the machine upside down. (2) Remove the two bottom rubbers from the side cover L. (3) Remove the two bottom rubbers from the side cover R. Bottom rubbers Side cover L Bottom rubbers Side cover R Fig.3-4 3-13 Confidential...
Side cover L (1) Remove the two taptite cup S M3x5 screws to remove the bottom plate from the machine. Taptite cup S M3x5 Bottom plate Fig.3-5 (2) Remove the taptite bind B M3x8 screw. Release the rib from the hook of the machine while lifting it, and remove the side cover L from the machine.
Side cover R (1) Remove the taptite bind B M3x8 screw. Release the rib from the hook of the machine while lifting it, and remove the side cover R from the machine. Taptite bind B M3x8 Side cover R Hook Fig.3-7 Front under cover (1) Remove the front under cover from the machine.
Back cover (1) Release the three hooks to remove the back cover from the machine. (2) Remove the card guide spring from the card guide 2. Remove the card guide 1 and 2 from the back cover. Hooks Back cover Card guide 2 Hook Card guide 1...
Top cover ASSY / Guide tray ASSY (1) Turn the machine upside down. Open the top cover ASSY and guide tray ASSY. (2) Remove the two guide tray shafts using a tweezer or equivalent tool, and remove the top cover ASSY and guide tray ASSY from the machine. Top cover ASSY and guide tray ASSY Guide tray shaft...
Main PCB ASSY (1) Turn the machine upside down. (2) Remove the harness protect film and two flat cable insulation film lowers from the machine. (3) Release the two locks of the connector to disconnect the second side CIS flat cable and first side CIS flat cable from the main PCB ASSY.
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(4) Remove the taptite bind B M3x8 screw to remove the panel FG harness from the main PCB ASSY. (5) Remove the three taptite cup S M3x5 screws and taptite bind B M3x8 screw from the main PCB ASSY. (6) Push the gear hold plate earth wire aside and lift the main PCB ASSY. Disconnect the panel PCB flat cable from the main PCB ASSY by releasing the connector lock.
Wireless LAN PCB ASSY / Gasket / Wireless LAN PCB support (1) Remove the wireless LAN PCB protect film / wireless LAN PCB protect pad from the main PCB ASSY. (2) Disconnect the wireless LAN PCB ASSY from the main PCB ASSY. (3) Remove the gasket from the main PCB ASSY.
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Assembling Note: • Attach the wireless LAN PCB support as shown in the illustration below. Wireless LAN PCB support Wireless LAN PCB ASSY Fig.3-15 Assembling Note: • Attach the wireless LAN PCB protect film / wireless LAN PCB protect pad after attaching the wireless LAN PCB ASSY to the main PCB ASSY.
8.10 Front cover L (1) Lift the front cover L in the direction of arrow a to release it from the hook, and open it in the direction of arrow b to remove it from the machine. Hook Front cover L Fig.3-17 3-22 Confidential...
8.11 Panel unit (1) Remove the taptite cup S M3x5 screw to disconnect the second side CIS FG harness from the machine. (2) Press the lock lever R, open the panel unit and upper document chute. Bend the machine inward to remove the two bosses on the upper document chute, and remove the panel unit and upper document chute from the machine.
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(4) Release the three hooks A from the hole of the upper document chute. Release the four hooks on the left and right, slide the panel unit to diagonally backward to release the four hooks on the front, and remove the panel unit from the upper document chute. (5) Disconnect the document detection sensor harness, document scanning position sensor harness, and card scanning position sensor harness from the panel PCB.
8.12 Second side CIS unit (1) Turn over the upper document chute. (2) Release the two hooks and lift the second side CIS unit slightly. (3) Disconnect the second side CIS flat cable from the second side CIS unit, and remove the second side CIS unit from the upper document chute.
8.13 Separation pad ASSY (1) Slide the separation arm in the direction of the arrow. (2) Remove the separation pad ASSY from the upper document chute. Upper document chute Separation pad ASSY Separation arm Fig.3-21 Note: • When the separation pad ASSY has been replaced, refer to the operation manual and reset the separation pad counter.
8.14 Second side CIS flat cable (1) Turn over the upper document chute. (2) Remove the second side CIS flat cable from the upper document chute. Second side CIS flat cable Second side CIS flat cable Edge of the rib Upper document chute Marking Fig.3-22...
8.15 Document scanning position sensor PCB / Document detection sensor PCB / Card scanning position sensor PCB (1) Release the hook to remove the card scanning position sensor PCB from the card R sensor holder. Disconnect the card scanning position sensor harness from the card scanning position sensor PCB.
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Assembling Note: • Secure the document scanning position sensor harness, the document detection sensor harness, and the card scanning position sensor harness in the securing fixtures as shown in the illustration below. • Attach the document detection actuator earth plate as shown in the illustration below. Document detection sensor PCB Document detection sensor harness (WH) Card scanning position sensor harness (YW)
8.16 Main motor (1) Disconnect the connector of main motor harness ASSY from the main motor. (2) Remove the screw pan (S/P washer) M3x6 DA and the taptite bind B M3x8 screw to remove the main motor from the machine. Main motor harness ASSY Main motor Screw pan (S/P washer) M3x6 DA...
8.17 Ejection roller cover (1) Turn the machine upside down. (2) Release the three hooks on the ejection roller cover from the machine. (3) Remove the five tabs "A" on the ejection roller cover while lifting it with a screw driver or equivalent tools, and remove it from the machine.
8.18 First side CIS unit (1) Lift the first side CIS unit slightly, disconnect the first side CIS flat cable from the first side CIS unit, and remove the first side CIS unit from the machine. First side CIS unit First side CIS flat cable Fig.3-28 Note:...
8.19 Pick-up roller cover ASSY (1) Open the pick-up roller cover ASSY. (2) Slide the pick-up roller cover ASSY in the direction of arrow a to remove the boss, and in the direction of arrow b to remove it from the machine. Pick-up roller cover ASSY Boss Fig.3-29...
8.20 Pick-up roller (1) Slide the pick-up roller in the direction of arrow a to align the cut surface of the roller shaft with the bushing, and in the direction of arrow b to remove it from the machine. Cut surface Pick-up roller Cut surface Bushing...
8.21 Cover switch ASSY (1) Remove the two taptite bind B M3x8 screws to remove the front cover sensor earth wire, gear hold plate earth wire, and gear hold plate from the machine. Note: • Be careful not to lose gears. (2) Release the top cover sensor harness and front cover sensor harness from the securing fixtures.
8.22 First side CIS flat cable (1) Turn the machine upside down. (2) Remove the taptite bind B M3x8 screw while peeling the PCB upper insulation film F, and remove the main motor earth plate from the machine. (3) Remove the taptite bind B M3x8 screw while peeling the PCB upper insulation film F, and remove the main PCB holder from the machine.
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Assembling Note: • Fold the first side CIS flat cable as shown in the illustration below. • Fold the first side CIS flat cable on the main PCB side at the position shown in the figure below. Mountain fold Valley fold 260 mm 33 mm 10 mm...
CHAPTER 4 ADJUSTING AND UPDATING SETTINGS AS REQUIRED AFTER PARTS REPLACEMENT IF YOU REPLACE THE MAIN PCB ASSY <What to do after replacement> • Checking firmware version • Setting by country • CIS type setting • Installing firmware • Initializing the EEPROM of the main PCB ASSY •...
Checking Firmware Version Check whether the firmware installed on the main PCB is the D version or later. If it is the D version or later, there is no need to install the firmware. If it is not, be sure to install the firmware to the main PCB as described in "1.4 Installing Firmware"...
(5) Open the temporary folder and double-click "Filedg32.exe" to start it, and select the "Brother Maintenance USB Printer". (6) Drag and drop the Country code setting PJL file in the temporary folder onto the "Brother Maintenance USB Printer" icon. The country code information is loaded to the machine and written to the flash ROM.
The parameters of the CIS type are set by installing the firmware after the CIS type setting. (1) Create a folder in the top hierarchy of USB flash memory drive and name it "Brother". (2) Save main firmware (LZ****.pjl) to the "Brother" folder created in USB flash memory drive.
Restoring the Machine Information This function is used to restore information including machine information and user settings backed up in USB flash memory drive before disassembly. If you succeeded in restoring, procedure 1.5 to 1.7 are not required. (1) Press and hold the key for five seconds or longer when the machine is in the ready state.
(7) Choose "ADS 2013 MODEL" in the left box of the BrUsbSn window. (8) In the [Port] field, select the port number assigned to the Brother Maintenance USB Printer. If the port number is unknown, follow the steps below to check it.
Acquiring White Level Data (1) Press and hold the key for five seconds or longer when the machine is in the ready state. LEDs except WiFi LED light. (2) Press the [to USB], [to Network Device2], and [to Network Device1] keys in this order. The to USB, Error, , and LEDs light and the machine enters the maintenance mode.
IF YOU REPLACE THE CIS UNIT Note: • Replace the first side or second side CIS unit so that both of them are new or old. If the old CIS unit was replaced with the new one, update the firmware with the latest version. New CIS unit does not work with the old firmware.
The parameters of the CIS type are set by installing the firmware after the CIS type setting. (1) Create a folder in the top hierarchy of USB flash memory drive and name it "Brother". (2) Save main firmware (LZ****.pjl) to the "Brother" folder created in USB flash memory drive.
Acquiring White Level Data (1) Press and hold the key for five seconds or longer when the machine is in the ready state. LEDs except WiFi LED light. (2) Press the [to USB], [to Network Device2], and [to Network Device1] keys in this order. The to USB, Error, , and LEDs light and the machine enters the maintenance mode.
IF YOU REPLACE THE PICK-UP ROLLER / SEPARATION PAD ASSY <What to do after replacement> • Resetting pick-up roller / separation pad counters Resetting Pick-up Roller / Separation Pad Counters (1) Press and hold the key for five seconds or longer when the machine is in the ready state.
CHAPTER 5 SERVICE FUNCTIONS MAINTENANCE MODE Maintenance mode is exclusively designed for checking and setting the machine using the keys on the control panel. How to Enter Maintenance Mode 1.1.1 Method of entering end-user accessible maintenance mode Basically, the maintenance mode functions should only be accessed by service personnel. However, end users are allowed to use some of these functions under the guidance of service personnel over the phone.
List of Maintenance Mode Functions Function number Function Refer to: (binary number) 0001 Save maintenance information 1.3.1 0010 Save Net Config Print as text 1.3.2 0011 Initialize EEPROM parameters 1.3.3 0100 ADF performance test 1.3.4 0101 Check sensor operation 1.3.5 0110 Acquire white level data and set CIS scan area 1.3.6...
This function is used to save maintenance information to USB flash memory drive. <Operating Procedure> (1) Create a folder in the top hierarchy of USB flash memory drive and name it "Brother". (2) Connect an USB flash memory drive to the machine in the initial state of maintenance mode.
1.3.3 Initialize EEPROM parameters <Function> This function is used to initialize setting values registered in EEPROM including operation parameter user switch. <Operating Procedure> (1) Press the [to Network Device2] key in the initial state of maintenance mode and check that all LEDs go out.
1.3.6 Acquire white level data and set CIS scan area <Function> This function is used to check the CIS flat cable connection, acquires the white/black level for the CIS unit, sets the scan area, and stores these data in the EEPROM of the main PCB. <Operating Procedure>...
<Operating Procedure> Backup (1) Create a folder in the top hierarchy of USB flash memory drive and name it "Brother". (2) Connect an USB flash memory drive to the machine at the initial state of maintenance mode.
(3) Open the temporary folder and double-click "Filedg32.exe" to start it, and select the "Brother Maintenance USB Printer". (4) Drag and drop the "CDSM59-1-3-1_FS.pjl" file in the temporary folder onto the "Brother maintenance USB Printer" icon. CIS type setting is completed. If the firmware is not the D version or later, after drag and drop, the CIS type is not be completed with a beep.
USB flash memory drive. <Operating Procedure> (1) Create a folder in the top hierarchy of USB flash memory drive and name it "Brother". (2) Save main firmware (LZ****.pjl) to the "Brother" folder created in USB flash memory drive. Note: •...
Multiple files with extension "pjl" found. Cannot open the file due to an error such as USB flash memory drive failure. • When the firmware is installed, "mfu-send.log" file will be created in the "Brother" folder. 1.3.11 Quit maintenance mode <Function>...
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CHAPTER 7 PERIODICAL MAINTENANCE PERIODICAL MAINTENANCE PARTS There are no parts that must be replaced periodically. Confidential...
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APPENDIX 1 SERIAL NUMBERING SYSTEM Serial number label (1 location) <How to Read> Serial number Product identification Serial number (6-digit) code Manufacturing factory No. Year of manufacture 3: 2013 4: 2014 Month of manufacture A : January E : May J : September B : February F : June...
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APPENDIX 2 DELETING USER SETTING INFORMATION Initializes setting values registered in EEPROM including operation parameter and user switch. <Operation Procedure> (1) Press and hold the key for five seconds or longer when the machine is in the ready state. LEDs except WiFi LED light. (2) Press the [to USB], [to Network Device2], and [to Network Device1] keys in this order.
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• Once this installation procedure is carried out for a PC, no more driver/software installation will be required for that PC to identify machines. If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure, skip this section.
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(7) Select "Install the software automatically (Recommended)" and click [Next]. (8) Alert warning message of WHQL appears. Click [Continue Anyway] to proceed. App. 3-2 Confidential...
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(9) Repeat steps (6) to (8) three times. Installation is completed. (10) If the Brother Maintenance USB Printer driver is successfully installed, the following message screen appears. Click [Finish] to return. App. 3-3 Confidential...
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NOTE: In order to check whether the printer driver is successfully installed, click [Start], [Settings], [Printers] to select the Printers window. Then, check that the Brother Maintenance USB Printer icon is shown. App. 3-4 Confidential...
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Disconnect the USB cable that connects the machine with your PC. (2) Turn on your PC. (3) Click Setup.exe inside the Brother Maintenance USB Printer folder that was saved in a temporary folder. The following screen appears. Click the [Next] button.
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(4) Wait for the following screen to appear and click [Finish]. (5) Plug the power cord of the machine into an electrical outlet. (6) Switch the machine to the maintenance mode. (Refer to Chapter (7) Connect the machine to your PC using a USB cable. Windows Vista/Windows 7 The following window is displayed during installation.
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Windows 8 Open "Device Manager" from [Settings] [Control Panel]. Select "Update Driver Software" from the pull-down menu of "Brother BHL2- Maintenance" in "Other devices". When the following screen appears, click "Search automatically for updated driver software". Select "Brother Maintenance USB Printer" and click [Next].
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When the following screen appears, click [Close] to close the screen. App. 3-8 Confidential...