Transferring Calls; Managing Call Waiting - Cisco SPA525G User Manual
Unified communications manager express for the small business pro
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Using Basic Phone Functions
Transferring Calls
Transferring Calls
STEP 1
STEP 2
STEP 3
STEP 4
Managing Call Waiting
STEP 1
STEP 2
SPA525G (SPCP) User Guide
You can transfer a call to another extension.
During an active call, or a call on hold, press Trnsfer.
Do one of the following tasks:
•
Enter the number to which you want to transfer the call; or
•
Use the directory to choose a number from the personal directory.
Press Dial or wait a few seconds. The call is placed on hold and a new line is
opened to dial the number.
Do one of the following tasks:
•
To transfer the call without waiting for the other person to answer, press
Trnsfer after the call begins to ring and hang up. If you hang up before the
second call rings, the transfer fails and the first call is disconnected. If you
misdial, press the second line button again to receive a dial tone.
•
To transfer after speaking privately to the other person, press Trnsfer at any
time during the conversation.
If you are on a call when a second call comes in, you will hear a call-waiting tone
and, or, see a flashing indicator light on the handset rest, depending on the
configuration of your phone.
To answer the new call on the same line, use the following method:
Use the navigation button to select the call.
Press Answer to answer the call. The call on the other line is automatically put on
hold.
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