Related Manuals for Philips 7000PHB
Summary of Contents for Philips 7000PHB
- Page 1 Philips Lifeline Medical Alert Service Includes: GoSafe Mobile System and HomeSafe System Instructions for use For Internal Use...
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Page 2: Table Of Contents
Philips Lifeline Service . . . . . . . . . . . . . . . . . . . - Page 3 (7000PHB or 7000PHW) . . . . . . . . . . . . . . . . . . .
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Page 4: Philips Lifeline Service
Philips Lifeline Service Welcome to Philips Lifeline Thank you for choosing the Philips Lifeline Medical Alert Service. These Instructions for Use will provide you with information about your equipment and the Lifeline Medical Alert Service. Please read the manual carefully, and if you have questions, call Lifeline at any time. Please save this manual in case you need to refer to it later. -
Page 5: Setting Up Your Lifeline Service
HomeSafe HomeSafe GoSafe Personal AutoAlert Mobile Button Help Button Button (7000MHB) (7000PHB and (7000AHB) 7000PHW) Works inside your home Works outside your home Can be worn as a pendant Can be worn on a Help call in ... -
Page 6: Responders And People To Notify
Responders and People to Notify What is a “Responder”? As a Lifeline subscriber, you should have designated people who have agreed to be “Responders.” These are people whom Lifeline should call in an emergency, when appropriate. Examples include: neighbors, friends, relatives, your current nursing aide, etc. -
Page 7: Calling For Help Inside Your Home
The Response Center is available 24 hours a day, 365 days a year. A trained Personal Response Associate is always available to assist you. Help call in Hello, Mrs. Smith. progress. Welcome to Please wait. Philips Lifeline. For Internal Use... - Page 8 2. The Home Communicator calls the Response Center. When it dials the Response Center, the Home Communicator will repeatedly say: “Your Help Call is in progress; please wait.” Once it connects with the Response Center, it will say: “Your call has been connected; someone will be right with you.”...
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Page 9: Setting Up A New Help Button
Accidental help calls: If you accidentally press your Help Button, a Response Associate will respond to your call and ask if you need help. Just tell them that it was pressed accidentally and that you do not need assistance. Don’t be concerned that you are bothering Lifeline; we just want to be sure that you are all right. - Page 10 3. Continue to hold down the Message button on your Home Communicator. With your other hand, press the Help Button until you hear a long beep and a voice announcement saying: “Your Lifeline Help Button is now auto-learned and ready to use.” This will indicate that the Help Button is working with the Home Communicator.
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Page 11: Signal Range
Signal Range CAUTION The Help Button is a radio frequency (RF) device that transmits a signal to a compatible Lifeline Home Communicator. The Home Communicator must be properly set up, and the coverage range of the Help Button must be tested prior to use. Please see the Quick Start Guide included in the box with the Home Communicator for instructions on how to set up your system and test the coverage range of your Help Button. - Page 12 A Signal Range Test will determine your coverage range, which is the distance you can move away from your Home Communicator and still call for help. If you press your Help Button outside of your apartment, but still in range of the Home Communicator, help will be sent to the location of the Home Communicator (i.e., your apartment).
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Page 13: Battery Information
Every Home Communicator and Help Button is manufactured to high quality standards. Philips Lifeline equipment can only be factory-serviced by Philips Lifeline. If you need service or a repair, please contact Lifeline. Important notes • Contact Lifeline if you would like to transfer your service to a new or second home. -
Page 14: Homesafe System And Gosafe Mobile System
HomeSafe System and GoSafe Mobile System Communicators – General Information Safety information regarding the Home Communicator 1. The Home Communicator must be placed in an indoor living area. Please keep in mind that sunlight may make it difficult to see the status lights. 2. -
Page 15: Cleaning
Cleaning Keep the Home Communicator free of dust by wiping it with a soft cotton cloth. If additional cleaning is required, follow the steps below: 1. Move the power switch on the back of the Home Communicator to the OFF position and unplug the power cord from the power outlet. Unplug the telephone cord from the wall jack. -
Page 16: Landline Communicator (7000L)
Landline Communicator (7000L) Description Help button • Press to send a Help Call to the Response Center • Flashes red while a Help Call is connecting • Steady red when a Help Call is connected Message button • Used during the setup process •... - Page 17 Volume control Controls the volume of the speaker on the Communicator Green phone jack Used to connect the Communicator to your household phone jack Blue phone jack Power switch Used to connect your Used to turn the own phone to the Communicator ON or Communicator (optional) OFF.
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Page 18: Safety Information
Safety information 1. If you have multiple phones in your name, and any of them are left off the hook, the Home Communicator will not be able to place a Help Call. This problem can be addressed by plugging the Home Communicator phone cord into an RJ31X/CA38A type jack, on your main phone line, which your phone company may be able to assist you with. -
Page 19: Wireless Communicator (7000C)
Wireless Communicator (7000C) Description Help button • Press to send a Help Call to the Response Center • Flashes red while a Help Call is connecting • Steady red when a Help Call is connected Message button • Used during the setup process •... - Page 20 Volume control Controls the volume of the speaker on the Communicator Signal strength Indicates the strength of the cellular signal Power switch Used to turn the Communicator ON or OFF. The Communicator must be ON at all times for your Lifeline service to work.
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Page 21: Safety Information
Safety information The Wireless Communicator (7000C) uses a cellular network to communicate with the Lifeline Response Center. 1. The strength of the cellular signal may be stronger in some areas of your home than others. When you set up our Home Communicator, look at the signal strength indicator on the back of the Home Communicator. - Page 22 Any cord worn around the neck can pose a strangulation risk, including the possibility of death and serious injuries. To reduce any risk of strangulation, Philips Lifeline neck cords are designed to break apart under certain conditions. This may be of more concern to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled.
- Page 23 Cautions Device malfunction, device failure, damage to the device, or damage to other property may occur with use or misuse of the Help Button . There are no user-serviceable parts inside the Help Button. Do not attempt to open or modify the device. The Help Button contains a lithium battery that must be disposed of properly.
- Page 24 Recommended environmental conditions These environmental conditions apply to the HomeSafe AutoAlert Button (7000AHB) and GoSafe Mobile Button (7000MHB). Altitude 6,600 feet (2 km) maximum Operating Temperature 32°F (0°C) to 122°F (50°C) Storage Temperature -4°F (-20°C) to 158°F (70°C) Humidity 10% to 90% The HomeSafe AutoAlert Button may not detect every fall •...
- Page 25 Cleaning Your Help Button is waterproof (IPX7 or up to 1 meter or 3 feet), so you can submerge it in warm water for easy cleaning. But first, please turn off your Home Communicator to avoid sending a false Help Call. 1.
- Page 26 HomeSafe Personal Help Buttons (7000PHB, 7000WHB) Description • The HomeSafe Personal Help Button is waterproof • The HomeSafe Personal Help Button can be worn on the neck or wrist The Help Button allows you to summon assistance anytime. When you press your Help Button, it transmits a signal to your Home Communicator.
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Page 27: Using The Wrist Strap
Using the wrist strap To wear the HomeSafe Personal Help Button on your wrist, remove the Button from its neck cord and snap it into place on the wristband. Place on your wrist and adjust the strap so that it is snug and comfortable. Recommended usage •... -
Page 28: Homesafe Autoalert Button (7000Ahb)
HomeSafe AutoAlert Button (7000AHB) Cautions Cautions Device malfunction, device failure, damage to the device, or damage to other property may occur with use or misuse of the HomeSafe AutoAlert Button . CAUTION In certain situations, the HomeSafe AutoAlert Button may not detect a fall. -
Page 29: Features
To conserve battery power for Help Calls, the sensors that are used to detect falls will be disabled when there are approximately 7 days of battery life remaining. During this time, the HomeSafe AutoAlert Button will not detect falls. But, it will continue to function as a Help Button, which you can press if you need help. - Page 30 Front view Confirmation light – This light will flash red when a Help Call has been placed. Button – Press here to send a Help Call to the Lifeline Response Center. Back view Important: The vent located on the back of the HomeSafe AutoAlert Button is part of the fall detection sensor system and needs to remain clear of obstructions (e.g., lint or...
- Page 31 Explanation of symbols AutoAlert Code: Report this code if you ever have to replace the unit Attention: Read the Instructions for Use for important information Federal Communications Commission ID Canadian ID Serial Number Interference to electronic equipment may occur in the vicinity of devices marked with this symbol Date of manufacture For Internal Use...
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Page 32: Compatible Home Communicators
Compatible Home Communicators The HomeSafe AutoAlert Button is only compatible with the following Philips Lifeline Home Communicators: • Landline Communicator (7000L) • Wireless Communicator (7000C) What to expect when the AutoAlert Button detects a fall • A Help Call is automatically generated after approximately 30 seconds of a fall being detected •... -
Page 33: Recommended Usage
Recommended usage • Wear your Help Button in your home at all times, especially while sleeping and bathing. The bathroom is often a place where people fall and need help. • Your Help Button is waterproof and should be worn in the shower or bath. -
Page 34: Gosafe Mobile Button (7000Mhb)
GoSafe Mobile Button (7000MHB) Cautions Cautions Device malfunction, device failure, damage to the device, or damage to other property may occur with use or misuse of the GoSafe Mobile Button . CAUTION In certain situations, the GoSafe Mobile Button may not detect a fall. A gradual slide from a seated position –... -
Page 35: Features
communications. Be sure to place your GoSafe Mobile Button in Sleep Mode when on an airplane. Please see instructions for putting your GoSafe Mobile Button in sleep mode on page xx. The GoSafe Mobile Button can only place a help call if the cellular network is available. - Page 36 Front view Speaker – The GoSafe Mobile Button has a built-in speaker. Light – This light will indicate the status of the GoSafe Mobile Button. Microphone – The GoSafe Mobile Button has a microphone that you can use to talk to the Response Associate when you are not in range of the Home Communicator.
- Page 37 Explanation of symbols {to be completed after CAD drawings of the buttons are received} For Internal Use...
- Page 38 Determining your location The GoSafe Mobile Button is designed to identify your general location, at or away from home. You should always tell the Personal Response Associate your exact location if you are able to do so. If you are unable to speak or explain your exact location, Lifeline will still contact help to find and assist you where you are.
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Page 39: Charging The Battery
Charging the battery Flashing orange light Flashing green light When connected = charging needed = charging in progress to the charger, a steady green light = fully charged The light on your GoSafe Mobile Button will flash orange whenever it needs to be charged. - Page 40 To determine if your Help Button is charged and on, set it on a table for 10 seconds. When you pick it up: • A flashing green light means that the Button has battery power • A flashing orange light means that the Button should be charged •...
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Page 41: Sleep Mode
Sleep mode The GoSafe Mobile Button is a cellular device. If you need to turn off cellular service, you will need to put the GoSafe Mobile Button into sleep mode. This is required: • When you are traveling by airplane •... -
Page 42: Recommended Usage
Recommended usage • Press your GoSafe Mobile Button any time you need help. • Wear your GoSafe Mobile Button at ALL times, even when you are away from home. The GoSafe Mobile Button will send a Help Call from any location where the cellular network is available. •... -
Page 43: Mobile Button Warranty
Warranty Term. If it is determined that a refund is warranted, said refund will only be transacted upon Philips’ receipt of the Product. When a refund is given, the product for which the refund is provided becomes Philips’ property. - Page 44 (g) to cosmetic damage, including but not limited to scratches, dents and broken plastic; or (h) if any Philips serial number or other Product labeling or markings have been removed or defaced.
- Page 45 Product to Philips; Customer shall retain responsibility for any loss or damage to Product until the Product is received by Philips. Product should be mailed to the address below or to such other address as Philips may designate from time to time: Attn: Philips Lifeline Respironics, Inc.
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Page 46: Regulatory Compliance
Regulatory Compliance FCC Regulations US/CANADA Telephone ACTA FCC Part 68 and Part 47 Batteries UL 1725 = CTI Battery Certification program Carrier by location AT&T EN60601-1, Safety EN60601-1-2 (EMC for Medical, includes emissions) IEC 60601, 3rd Edition Safety PTCRB testing Radiated spurious emissions, OTA (antenna performance), electrical SIM tests and MMI protocol tests if a MMI is supported. - Page 47 Failure to follow operating instructions could result in death or serious injury. Non-ionizing electromagnetic radiation Do not discard in a trash can. Please return to Philips Lifeline to recycle. Requirements for the United States Additional Warning and Cautions...
- Page 48 Philips Lifeline Subscriber Services phone number: 1-800-635-6156 (U.S.) Philips Lifeline Philips Lifeline Canada 111 Lawrence Street 95 Barber Greene Road, Suite 105 Framingham, MA 01702-8156 Toronto, Ontario, Canada M3C 3E9 Tel: 1-800-451-0525 Tel: 1-800-387-8120 www .lifelinesystems .com www .lifeline .ca ©...