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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work. 1.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu), or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer's specific instructions for the melting points of their products and any precautions for using their product with other materials.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 4.2. Circuit Operation (Base Unit) 4.2.1. Outline Base Unit consists of the following ICs as shown in Block Diagram (Base Unit_Main) (P.8). • DECT BBIC (Base Band IC): IC501 - Handling all the audio, signal and data processing needed in a DECT base unit - Controlling the DECT specific physical layer and radio section (Burst Module Controller section) - ADPCM code filter for speech encoding and speech decoding (DSP section) - Echo-cancellation and Echo-suppression (DSP section)
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 4.4. Circuit Operation (Base Unit) General Description: (BBIC, Flash Memory, EERROM) is a digital speech/signal processing system that implements all the functions of speech compression, record and playback, and memory management required in a digital telephone answering machine. The BBIC system is fully controlled by a host processor. The host processor provides activation and control of all that functions as follows.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 4.4.4. Power Supply Circuit/Reset Circuit The power supply voltage from AC adaptor is converted to VBAT (3.0V) in IC302. And +3.0V for peripherals and analog part is insulated from VBAT by Doubler of BBIC. Circuit Operation: +3.0V VBAT IC601 IC501 IC302 VBAT...
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 4.4.4.1. Charge Circuit The voltage from the AC adaptor is supplied to the charge circuits. +5.5V F301 CHARGE+ CHARGE-...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 4.4.5. Telephone Line Interface Telephone Line Interface Circuit: Function • Bell signal detection • ON/OFF hook and pulse dial circuit • Side tone circuit Bell signal detection and OFF HOOK circuit: In the idle mode, Q141 is open to cut the DC loop current and decrease the ring load. When ring voltage appears at the Tip (T) and Ring (R) leads (When the telephone rings), the AC ring voltage is transferred as follows: T ...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 4.7. Signal Route SIGNAL ROUTE ROUTE HANDSET TX MIC (+) - C13 - IC1 (17) IC1(86) C859 - ANT to BASE MIC (–) - C11 - IC1 (18) IC1(87) ---ANT. - <BASE_UNIT_RF_RX_ROUTE> - IC501(46/47 - 28) - C184 - Q161 - Q141 - D101 - P101 - T/R(TEL LINE) HANDSET RX T/R(TEL LINE) - P101 - D101 - Q141 - R165 - R177 - C173 - Q171 - C178...
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 RF part signal route SIGNAL ROUTE ROUTE HANDSET RF IC1(86/87) - C859 - ANT [ TX_ROUTE ] HANDSET RF ANT - IC(1/2) [ RX_ROUTE ] IC501(44/45) - C819 - C872 - ANT BASE UNIT RF [ TX_ROUTE ] ANT - C872 - C895 - IC501(46/47) BASE UNIT RF [ RX_ROUTE ] Note:...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 7 Operating Instructions Refer to the Operating Instructions.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 8 Test Mode 8.1. Engineering Mode 8.1.1. Base Unit Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. Soft keys (Off/Power) Navigator key/ (Volume) key/ (Phonebook)/ (Caller list) key/ (Redial) key/ {TALK:Talk } /ECO...
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 Frequently Used Items (Base Unit) ex.) Items Address Default Data New Data Remarks C-ID (FSK) sensitivity 08 6A/08 69 00/28 00/1C 00/14 When hex changes from “00/28” to “00/1C” or (3 dB up) (6 dB up) “00/14”, gain increases by 3 dB or 6 dB. C-ID (DTMF) sensitivity 08 86/08 85 08/00...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 8.1.2. Handset Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. Soft keys (Off/Power) Navigator key/ (Volume) key/ (Phonebook)/ (Caller list) key/ (Redial) key/ {TALK:Talk } /ECO Dial keypad R: Recall/Flash ECO: Eco mode shortcut key H/S key operation...
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 Frequently Used Items (Handset) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Battery Low 00 09 (*2) Frequency 00 07 / 00 08 70/02 00 02 ~ 00 06 Given value Note: (*1) When you enter the address or New Data, please refer to the table below.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 8.2. EEPROM LAYOUT (Handset) 8.2.1. Scope The purpose of this section is to describe the layout of the EEPROM (IC3) for the KX-TGCA20 Handset. The EEPROM contains hardware, software, and user specific parameters. Some parameters are set during production of the handset, some are set by the user when configuring the handset, and some during normal use of the phone.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 8.3. How to Clear User Setting Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and etc.) Note: • Some menus are not reset. Refer to Operating Instructions (P.19). •...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9 Troubleshooting Guide 9.1. Troubleshooting Flowchart FLOW CHART Not working Power ON Base Unit Check Power Not playback Playback Pre-Message Check Playback Not record Record Check Record Link No link No charge Battery Charge Check Battery Charge Check Link Range Check the RF part No voice...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.1. Check Power 9.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) AC Adaptor. Is output voltage of AC adaptor 5.5 V? Check Check Power Supply Circuit. Check VDDC (1.2 V): Test Point [VDDC] RSTN: Reset = "High"? Check Reset Circuit.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.2. Check Record 9.1.2.1. Base Unit A) Not record Incoming Message Check Telephone Line Interface Check Bell signal. [Bell]. Check Telephone Line Interface Does the unit catch line? [OFF HOOK]. Check Line In: Pin 16 of BBIC. Check ICM Recording in Signal Route. Check Auto Disconnect Circuit.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.3. Check Playback 9.1.3.1. Base Unit Check VDDC (1.2 V): Test Point [VDDC] Check Power Supply Circuit. Check output of BBIC (Pin 29, 31). Check BBIC and Flash Memory. Check Speaker and its surroundings. Cross Reference: Note: Power Supply Circuit/Reset Circuit (P.12) Flash Memory is IC601.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.5. Check Link 9.1.5.1. Base Unit Does Base Unit make link with normal working Base Unit is OK. Check Handset. Handset? Is the voltage of VBAT about 3.0 V? Check around Power Supply Circuit. Is the voltage of VDDC about 1.2 V? Is the voltage of +3.0V about 3.0 V? Adjust +3.0V voltage to 3.0 V.
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.5.2. Handset Does Handset make link with Base Unit? Handset is OK. Check Base Unit. (Correct working unit) Is the voltage of "1.8V" about 1.8 V? Adjust 1.8V voltage to 1.8 V. Check around Power Supply Circuit/Reset Circuit . Is the voltage of CP3V about 3.0 V? Is the voltage of CP4V about 4.0V? Check BBIC (IC1)
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.6. Check the RF part 9.1.6.1. Finding out the Defective part 1. Prepare Regular HS(*1) and Regular BU(*2). 2. a. Re-register regular HS (Normal mode) to base unit (to be checked). If this operation fails in some ways, the base unit is defective. b.
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.6.2. RF Check Flowchart Each item (1 ~ 6) of RF Check Flowchart corresponds to Check Table for RF part (P.34). Please refer to the each item. Start Link Control Check BBIC interface parts. confirmation signal (RF Block <->BBIC on BU/HS P.C.B) Normal confirmation X'tal...
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.6.3. Check Table for RF part Item BU (Base Unit) Check HS (Handset) Check Link Confirmation Normal 1. Register Regular HS to BU (to be 1. Register HS (to be checked) to Regular checked). HS, BU Mode [Normal Mode] 2.
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.6.4. TEST RANGE Check Circuit block which range is defective can be found by the following check. Item BU (Base Unit) Check HS (Handset) Check Range Confirmation TX TEST 1. Register Regular HS to BU (to be checked). 1. Register HS (to be checked) to Regular BU. (TX Power check) 2.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.7. Registering a Handset to the Base Unit 1 Handset: {MENU} # 1 3 0 2 Base unit: Press and hold {LOCATOR} for about 5 seconds. L If all registered handsets start ringing, press {LOCATOR} again to stop, then repeat this step.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.9. Check Handset Transmission Check MIC of handset. Check handset Tx in Signal Route. Cross Reference: Signal Route (P.17) 9.1.10. Check Handset Reception Check speaker of handset. Check handset Rx in Signal Route. Cross Reference: Signal Route (P.17) Note: When checking the RF part, Refer to Check the RF part (P.32).
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.1.12. Bell Reception 9.1.12.1. Base Unit When bell signal is coming, is there bell sound Check around C103, C104, C105, C106, C107, signal at BBIC (IC501:CIDINp, CIDINn)? C109, C110, C111, C113, R101, R102, R103, R104, R109, R110, R111, R112, P101 Check around IC501 (VDD_PA), C506, C472, C473, When bell signal is coming, is there bell sound C477, C478, R477, R478...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.2. Troubleshooting by Symptom (Base Unit and Charger Unit) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Remedy (*2) Symptom You have DECT Tester. You don’t have DECT Tester.
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 Items Check Procedure Check or Point Replace Parts 1. Connect Telephone Socket to DTMF tester. (Load=600 ) (I) DTMF Generator Check IC501, C184, 2. Link Handset and push dial key. Q161, D141 3. Confirm DTMF character. 4. Confirm that the high Group is -8.0 ± 2 dBm (for NZ and AL) 5.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 9.3. Troubleshooting by Symptom (Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Symptom Remedy (*2) You don’t have DECT Tester. You have DECT Tester. (Model Number: CMD60) Battery strength is not indicated correctly by Battery icon.
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 Items Check Procedure Check or Point Replace Parts (F)* Battery Monitor Check 1. Apply 2.25 V between BATT+ and BATT-. IC1, R45 2. Execute the command sendchar PAD sendchar LED 0 sendchar CRX 0 1 sendchar AD1 It assumes that the return value is XX. a) XX: 70: No need to adjust b) XX: 66 ~ 6F: Need to adjust XX: 71 ~ 7A: Need to adjust...
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 Items Check Procedure Check or Point Replace Parts (O) SP phone Audio Check 1. Link to Base which is connected to Line Simulator. IC1, C78, C79, and Confirmation 2. Set line voltage to 48 V and line current to 50 mA. R76, R77 3.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 10 Disassembly and Assembly Instructions 10.1. Disassembly Instructions 10.1.1. Base Unit 10.1.1.1. KX-TGC220 Remove the 2 screws to remove the cabinet cover. Remove the solders. Solders Remove the main P.C. board.
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 Remove the 2 screws to remove the charge case and the operational P.C. board.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 10.1.2. Handset 2 screws Remove the 2 screws. Insert a plastic card. (Ex. Used SIM card etc.) Cabinet body between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet. Cabinet cover Likewise, open the other side of the cabinet.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 10.2. How to Replace the Handset LCD Note: The illustrations are simplified in this page. They may differ from the actual product. P. C. board Vertical Interval Tolerance Peel off the FFC (Flexible Flat Cable) from 0.2 mm the LCD, in the direction of the arrow. Take care to ensure that the foil on the P.C.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11 Measurements and Adjustments This chapter explains the measuring equipment, the JIG connection, and the PC setting method necessary for the measurement in Troubleshooting Guide (P.26) 11.1. Equipment Required • Digital multi-meter (DMM): it must be able to measure voltage and current. •...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11.2.2. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG**** folder to your PC (example: D drive). <Example for Windows> On your computer, click [Start], select Programs Open an MS-DOS mode window. (All Programs for Windows XP/Windows Server 2003), then click MS-DOS Prompt.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11.3. Adjustment Standard (Base Unit) When connecting the simulator equipment for checking, please refer to below. 11.3.1. Bottom View Frequency Counter (*1) * Send command "SFR", then Oscilloscope the frequency output on this TP. Volt Meter Oscilloscope (*2) * Start Monitor B L U O R G CHARGE-...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11.4. The Setting Method of JIG (Handset) This section explains the PC setting to use command required in Check Point (Handset)(P.41). <Preparation> Note: *: If you have the JIG Cable for TCD500 series • Serial JIG cable: PQZZ1CD300E* (PQZZ1CD505E), change following values...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11.4.2. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG***** folder to your PC (example: D drive). <Example for Windows> Open an MS-DOS mode window. On your computer, click [Start], select Programs (All Programs for Windows XP/Windows Server 2003), then click MS-DOS Prompt.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11.5. Adjustment Standard (Handset) When connecting the simulator equipment for checking, please refer to below. 11.5.1. Component View ANT-Short-GND ANT-Short G R E E N RECEIVER PNLB2318Z O R A N G E T G C A 2 0 x x C92 C94 C61 C63 C 9 3...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11.6. Things to Do after Replacing IC or X'tal If repairing or replacing EEPROM and X'tal, it is necessary to download the required data such as Programming data or adjustment data, etc. in memory. The set doesn't operate if it is not executed. 11.6.1.
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KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11.6.1.2. Handset First, operate the PC setting according to The Setting Method of JIG (P.49). Then download the appropriate data according to the following procedures. Items How to download/Required adjustment EEPROM (IC7) Adjusted parameter data is 1) Default batch file: Execute the command “default.bat”. stored in memory.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 11.8. How to Check the Handset Speaker or Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. SPEAKER: Is the value between (+) terminal and (–) terminal about 8 Ω? RECEIVER: Is the value between (+) terminal and (–) terminal about 40 Ω?
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 12 Miscellaneous 12.1. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins. 12.1.1.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 12.1.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC. 3.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 12.2. How to Replace the Shield Case 12.2.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700 F ± 20 F (370 C ± 10 C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 12.2.4. How to Install the Shield Case Note: • If you don’t have special tools (ex. Hot air disordering tool), conduct the following operations. • Shield case’s No. : PNMC1091Z 1. Put the shield case. 2. Solder the surroundings.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 13 Schematic Diagram 13.1. For Schematic Diagram 13.1.1. Base Unit (Base Unit (Main)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. Important Safety Notice: Components identified by mark have special characteristics important for safety.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 13.4. Handset (Main) Charge Current VBAT VBAT To Battery 2.5A BATT+ K0.1u SOCp 6.3V BATT- 220u J39p SOCn SHORT * When "SFR" command is executed, 13.824MHz frequency will be output. K1000p CHG+ CHG+ CP3V (3216) K0.1u To Charge Terminal K0.1u CHG- 3.3k...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 14.1.2. Bottom View B L U O R G C H A R G E - R 3 2 1 C 3 5 1 C H A R G E + R 3 2 2 C 3 4 2 R 3 7 2 I C 3 0 2 R 7 0 1...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 14.2. Base Unit (Operation) DOWN PNLB2320Z K X - T G C 2 x x H LOCATOR LED901 ERASE ANSWER1 ANSWER SKIP MSG1 REPEAT MSG3 MSG2 LED902 KX-TGC220 OPERATION BOARD (Base Unit (Component View))
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 14.3. Handset 14.3.1. Component View ANT-Short-GND ANT-Short G R E E N RECEIVER PNLB2318Z O R A N G E T G C A 2 0 x x ANT1_TP C92 C94 C61 C63 C 9 3 CP3V CP3V B L U E O R A N G E C191 JTAG...
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 15 Exploded View and Replacement Parts List 15.1. Cabinet and Electrical Parts (Base Unit) 15.1.1. KX-TGC220 PCB2 PCB1 Ref.No. Figure 2.6 x 8mm...
(*1) This cable is fixed by welding. Refer to How to Replace the Handset LCD (P.48). (*2) The rechargeable Ni-MH battery HHR-4MY is available through sales route of Panasonic. (*3) Attach the SPACER (No. 114) to the exact location described above.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 15.5. Replacement Parts List Safety Ref. Part No. Part Name & Description Remarks 1. RTL (Retention Time Limited) PNKF1325Y1 CABINET COVER PS-HB Note: PNHA1013Z RUBBER PARTS, FOOT CUSHION The “RTL” marking indicates that its Retention Time is 15.5.1.2. Main P.C.Board Parts Limited.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 15.5.2.2. Main P.C.Board Parts Safety Ref. Part No. Part Name & Description Remarks Note: ECUE1A104KBQ 0.1 (*1) Reconfirm the model No. written on the handset’s name ECUE1A104KBQ 0.1 plate when replacing PCB100. Because the model No. of ECUE1H100DCQ 10p the optional handset may differ from the included handset.
KX-TGC220/KX-TGC222/KX-TGC223/KX-TGCA20 15.5.5. Screws Safety Ref. Part No. Part Name & Description Remarks XTB26+8GFJ TAPPING SCREW XTB2+8GFJ TAPPING SCREW 15.5.6. Fixtures and Tools Note: (*1) See Equipment Required (P.49), and The Setting Method Setting Method (Handset)(P.52). (*2) When replacing the Handset LCD, See How to Replace the Handset LCD (P.48).