GE GTUP270EMWW Technical Service Manual
24- and 27-in. unitized
laundry centers
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- Service manual (102 pages) ,
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Summary of Contents for GE GTUP270EMWW
- Page 1 GE Appliances Technical Service Guide March 2011 24- and 27-in. Unitized Laundry Centers GTUP270EMWW GTUP270GMWW GTUP240EMWW DRYER EASY CARE COTTONS DELICATES TEMPERATURES LOAD SIZE TART TIMED DRY WASHER | DRYER GTUP240GMWW 31-9208 GE Appliances General Electric Company Louisville, Kentucky 40225...
- Page 2 If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position and properly fastened. GE Appliances Technical Service Guide Copyright © 2011 All rights reserved. This service guide may not be reproduced in whole or in part in any form without written permission from the Gen er al Electric Com pa ny.
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Page 3: Table Of Contents
Table of Contents Agitator .....................................41 Air Duct Assembly ...............................27 Airfl ow ....................................15 Automatic Temperature Control (ATC) ........................54 Blower Wheel .................................32 Burner Assembly and LP Conversion .........................35 Component Locator Views ............................16 Control Features ................................7 Control Panel..................................22 Cover Assembly ................................42 Diagnostics and Service Information .........................58 Door Switch ..................................27 Drain Pump ..................................42 Drive Belt ..................................28... - Page 4 Introduction ..................................5 Leveling Legs .................................21 Lid Lock .....................................47 Lid Switch ..................................46 Motor and Blower Assembly ..........................30 Nomenclature ................................. 6 Outer Tub ..................................51 Outlet Control Thermostat ............................34 Overfl ow Pipe ................................43 Pressure Dome Cleanout Port ..........................43 Safety Thermostat ..............................33 Service Panel..................................21 Shipping Rod ..................................21 Spin Basket ..................................49 Suspension Rods .................................44...
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Page 5: Introduction
Introduction The new GE 24-in. and 27-in. Unitized Laundry Centers have the following features: PerfecTemp - senses the incoming water temperature and adjusts the fi ll water to obtain a more precise temperature range for all wash temperatures. Auto Load Sensing - automatically provides the correct amount of water suited to the size and type of load placed in the unit. -
Page 6: Nomenclature
Nomenclature G T U P 2 7 0 E M W W Color Brand Series WW = White G = General Electric Confi guration Model Year Designator T = Top Load M = 2011 Product Fuel U = Unitized Washer/Dryer E = Electric G = Gas Key Feature... -
Page 7: Control Features
Control Features About the Washer control panel. Fabric Step 2 Step 3 Step 1 Softener Detergent Liquid Step 4 Bleach other wash options START Quick Start Guide Lid Lock Your washer has a security system that prevents opening the lid during the spin cycle. The lid lock pre- vents anyone (especially children) from reaching into the washer while the basket is spinning. - Page 8 STATUS lights The STATUS lights show the stage the washer is in. When the selector knob is set to a new cycle, the STATUS lights will flash momentarily, showing the stages the cycle will go through. STATUS light Illuminates When the fabric softener option has been selected. WASH When the washer is in the wash portion of the cycle.
- Page 9 About the Washer features. The Fabric Softener Dispenser The fabric softener dispenser automatically Add water to dispenser until it reaches the releases liquid fabric softener at the proper time maximum fill line. during the cycle. Do not stop the washer during the first spin. This will cause the dispenser to empty too soon.
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Page 10: Care And Cleaning Of The Washer
For more information, visit GEAppliances.com or call 800. Fill Hoses: GE recommends changing the hoses GE.CARES (800.432.2737). Do not store every 5 years. the washer where it will be exposed to the weather. - Page 11 About the Dryer control panel. IMPORTANT: Clean the lint filter each time you use the dryer Fabric Care/Temperature REGULAR or COTTONS For regular to heavy cottons. REG. HEAT MEDIUM, EASY CARE MED. HEAT, For synthetics, blends, delicates and items labeled permanent press. EASY CARE or PERMA PRESS MED.
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Page 12: Care And Cleaning Of The Dryer
The stainless steel used to make the dryer drum provides the will not rust or corrode. These surface blemishes will not affect highest reliability available in a GE dryer. If the dryer drum the function or durability of the drum. - Page 13 Loading and using the Dryer. Venting the Dryer For the best drying performance, the dryer needs to be properly vented. The dryer will use more energy and run longer if it is not vented to the below specifications. Carefully follow the details on Exhausting in the Installation Instructions.
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Page 14: Dryer Operation Overview
Dryer Operation Overview Air enters the dryer cabinet, passing thru the heating elements (gas combustion chamber for gas models), and into the drum. The hot air heats the wet clothes and gradually removes their moisture in the form of water vapor. The moist air is vented through the dryer exhaust. Overall heating temperature is regulated by means of 2 temperature thermostats: an inlet control thermostat located near the heating elements and an outlet control thermostat located at the blower. -
Page 15: Airfl Ow
Airfl ow – 15 –... -
Page 16: Component Locator Views
Component Locator Views Washer Components Tub Cover Overfl ow Pipe Motor Capacitor Pressure Dome Cleanout Port Motor and Transmission Drain Pump (Continued Next Page) – 16 –... - Page 17 Electric Dryer Components Inlet Control Thermostat Safety Thermostat High Limit Thermostat Heater Assembly Idler Pulley Outlet Control Thermostat Motor and Blower Assembly (Continued Next Page) – 17 –...
- Page 18 Gas Dryer Components High Limit Thermostat Safety Thermostat Inlet Control Thermostat Idler Pulley Outlet Control Thermostat Motor and Blower Assembly Burner Assembly (Continued Next Page) – 18 –...
- Page 19 Electric Dryer Components (27-in. model shown with service panel and heat shield removed) Control Panel Dryer Harness Connectors Water Pressure Sensor Washer Control Board Fuses Gas Dryer Components (24-in. model shown with service panel and heat shield removed) Control Panel Dryer Harness Connectors Washer Control Board Water Pressure Sensor...
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Page 20: Washer Control Board Connector Locator View
Washer Control Board Connector Locator View J1 - Motor Windings - Clockwise and Counterclockwise J4 - Lid Switch J5 - Motor Speed Sensor J7 - Motor Line Out, Wax Motor, Lid Lock, Lid Lock Solenoid, Drain Pump, Water Valve J8 - 120 VAC Input J9 - Control Panel Buttons and LEDs J10 - Pressure Sensor J11 - Control Panel Selector Controls... -
Page 21: Dryer Components
Dryer Components WARNING: Sharp edges may be exposed when Service Panel servicing the laundry center. Use caution to avoid injury. Wear Kevlar gloves or equivalent protection. It is necessary to remove the service panel to access the mini-manual, water pressure sensor, Note: Combined Phillips-head/square-drive recess washer control board, and fuses. -
Page 22: Control Panel
Fuses Control Panel These models utilize fuses to protect components It is necessary to place the control panel in the from damage. All fuses are located behind the service position to access the washer controls, dryer access panel. (See start switch, dryer timer, and voltage-dropping Component Locator Views resistor (electric models). -
Page 23: Washer Buttons And Led Assembly
In the service position, 4 lock tabs located on the 5. Lift the locking lever and rotate the selector bottom of the control panel will be engaged in 4 control counterclockwise. slots in the dryer front panel. The control panel can be moved to the right to disengage it from the front panel. -
Page 24: Dryer Timer And Start Switch
To replace the dryer timer: Dryer Timer and Start Switch 1. Place the control panel in the service position. The dryer timer, start switch, and timer voltage- (See Control Panel dropping resistor (electric models only) are attached to the dryer control bracket. 2. -
Page 25: Dryer Front Panel
To replace the dryer start switch: Dryer Front Panel 1. Follow steps 1 and 2 above. To remove the front panel: 2. Disconnect the wires from the start switch. Note: In the following step, removing the dryer door allows for easier manipulation of the dryer front 3. -
Page 26: Drum Slide Assembly
5. Unplug the harness connectors located below Drum Slide Assembly the right bottom corner of the front panel. (Two harness connectors for electric models, two for The drum slide assembly is located on the back gas models.) side of the front panel and utilizes 4 drum slides. Two white outer slides are used as guides, and 2 dark color center (top) slides are used to support the weight of the drum. -
Page 27: Air Duct Assembly
Air Duct Assembly Door Switch The air duct assembly houses the drum seal and the The door switch is fastened to the front panel by 2 lint fi lter on 27-in. models. It is located on the back locking tabs (1 on each side). When the dryer door side of the front panel. -
Page 28: Drive Belt
To install the drive belt: Drive Belt 1. Remove the dryer front panel. (See Dryer Front WARNING: Sharp edges may be exposed when Panel servicing the dryer. Use caution to avoid injury and wear Kevlar gloves and sleeves or equivalent 2. -
Page 29: Drum
Drum Drum Shaft and Bearing The drum has 3 replaceable baffl es. The drum shaft is attached to the rear of the drum with three T-20 Torx screws. The bearing can be To remove the drum: removed by pulling it off the shaft. The drum shaft and bearing fi... -
Page 30: Idler Assembly
Idler Assembly Motor and Blower Assembly The idler assembly maintains proper tension on the The motor is a single-speed, dual-shaft, 1/4-hp, belt to minimize belt slippage. The idler assembly 1725-rpm motor with an automatic reset overload consists of an idler pulley that rotates on an idler protector. - Page 31 8. Remove the 2 Phillips-head screws that hold the 12. Remove the 2 Phillips-head screws that attach top of the motor bracket to the blower housing. the front motor strap to the motor bracket. 13. Lift and remove the motor and motor support from the motor bracket.
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Page 32: Blower Wheel
Blower Wheel Heater Assembly The blower wheel is held to the motor shaft with The heater assembly is located behind the drum. a 15/16-in. (24-mm) molded nut. To remove the It consists of inner and outer open-wire elements, blower wheel, it is necessary to remove the motor each formed in a zigzag pattern fastened to a single and blower assembly from the front frame. -
Page 33: Inlet Control Thermostat
Safety Thermostat Inlet Control Thermostat On electric models, the safety thermostat is located On electric models, the inlet control thermostat is on the top left area of the heater housing, to the located on the top left area of the heater housing, left of the inlet control thermostat. -
Page 34: High Limit Thermostat
Outlet Control Thermostat High Limit Thermostat The outlet control thermostat is located on the On electric models, the high limit thermostat is upper, rear area of the blower housing. The outlet located on the top right area of the heater housing. control thermostat monitors the outgoing air On gas models, the high limit thermostat is located temperature. -
Page 35: Burner Assembly And Lp Conversion
1. To remove the double and main coils: Burner Assembly and LP Conversion 2. Remove the drum. (See Drum The burner assembly consists of the gas valve coils, gas valve, burner, and inlet pipe. 3. Disconnect the wire harness from both coils. To convert the dryer from natural gas to LP gas, 4. -
Page 36: Gas Valve
6. Disconnect the coil wire harness from each coil. Gas Valve 7. Disconnect the ignitor wire harness and the 2 The gas valve is attached to a bracket located in the wires from the fl ame detector. bottom, right, front corner of the dryer cabinet. 8. -
Page 37: Flame Detector
Caution: The ignitor is very fragile. To prevent Flame Detector breaking the ignitor, care must be taken when removing or installing the gas valve. The fl ame detector is attached to the right side of the combustion chamber. 10. Lift the front of the combustion chamber, then maneuver the gas valve assembly from the To remove the fl... -
Page 38: Ignitor Circuit Operation
Ignitor Circuit Operation The glo-bar ignitor circuit is made up of the following components: a gas valve with safety and main valves, ignitor, and a fl ame detector. The safety valve is actuated by a double coil that comprises a safety coil (resistance approximately 1400 ohms) and a booster coil (resistance approximately 580 ohms). -
Page 39: Washer Motor And Drive System Overview
Washer Motor and Drive System Overview The new GE laundry center washer incorporates a new motor and drive system. The motor is a variable speed bidirectional motor, with rpm feedback to the main board from an internal Hall sensor. Motor power is transmitted to the drive pulley by a drive belt. - Page 40 Mode Shifter Assembly and Drive Gear Agitate/Idle Position Drive Gear Wax Motor Pin Retracted Transmission Pulley Note: Wax motor not energized for agitate mode; the shifter fork is held in the upward position by the fork spring that releases the drive gear that controls power to the spin tube. In this mode, all power is delivered to the transmission agitator shaft.
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Page 41: Agitator
Washer Components WARNING: Sharp edges may be exposed when Agitator servicing. Use caution to avoid injury. Wear Kevlar gloves or equivalent protection. To remove the agitator: 1. Pull the fabric softener dispenser from the top of Front Panel the agitator. The front panel is attached to the washer cabinet by 2. -
Page 42: Cover Assembly
Cover Assembly Drain Pump The drain pump receives 120 VAC from control To remove the cover assembly: board location J7 pin 3 to pin 6. 1. Remove the front panel. (See Front Panel The drain pump motor has an approximate 2. -
Page 43: Overfl Ow Pipe
Pressure Dome Cleanout Port Overfl ow Pipe The pressure dome cleanout port is located near the The overfl ow hose is clamped on the right front of left front area of the outer tub. The hose connected the tub and incorporates a high loop to minimize to the pressure switch is attached to the top of the suds leak. -
Page 44: Suspension Rods
Tub Cover Suspension Rods Note: The tub cover can be replaced without To remove the tub suspension rods: removing the tub. 1. Remove the cover assembly. (See Cover To remove the tub cover: Assembly 1. Remove the cover assembly. (See Note: In the following step, dampening straps are Cover not present on some 24-in. -
Page 45: Washer Motor
4. Lift the rod through the support cup and rotate Washer Motor the rod to align with the open slot in the cup. Lower the suspension rod through the slot. The washer motor is a variable-speed reversible motor. 120 VAC line power is supplied by the main board on J7 pin 2. -
Page 46: Lid Switch
The motor is attached to the transmission frame Lid Switch with two 1/2-in. hex-head bolts. The lid switch is inserted in an opening in the cover Note: The washer motor can be replaced (with assembly, located at the left front corner of the lid diffi... -
Page 47: Lid Lock
Lid Lock Overview Lid Lock Any time the lid is in the down position, the lid When the lid is closed, the lid lock engages the lid actuator presses down on lid lock mechanism. actuator and prevents opening the lid during the spin cycle and while the basket is spinning. - Page 48 The lid lock now completes a circuit from J7 pins 1 If the lid lock fails to complete the circuit to J7 pins to 2 at the control board. The control will be able to 1 and 2; the control will make 5 attempts to lock the activate the drive motor for spin.
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Page 49: Spin Basket
Water Pressure Sensor Spin Basket The water pressure sensor is located to the left of To remove the spin basket: the washer control board. 1. Remove the cover assembly. (See Cover The sensor operates on low voltage DC that can Assembly be read from the control board connector J10. - Page 50 4. Remove the 4 Phillips-head screws on each side 6. Using a 1-11/16 in. impact socket or tub nut of the frame. Lift and remove the frame. spanner wrench, remove the basket nut. (Clockwise to loosen.) Note: When installing the basket, tighten the basket nut to 85 ft.
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Page 51: Outer Tub
Caution: To prevent damage to the plastic motor Outer Tub fan on the bottom of the motor, it may be helpful to remove the motor pulley and motor fan. To remove the outer tub: 5. Roll the belt off of the motor pulley. 1. - Page 52 10. Remove the 4 Phillips-head screws on each side of the frame. Lift and remove the frame. Right Rear Suspension Rod 13. Lift and remove the tub assembly from the cabinet and place it on a protected surface. 11. Move the outer tub to the rear of the machine at the bottom and tilt it forward to access the rear support rods.
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Page 53: Transmission Assembly
Transmission Assembly Water Valve Each water valve coil has an approximate resistance To remove the transmission assembly: value of 1.1K . 1. Remove the spin basket. (See Spin Basket To remove the water valve: 2. Remove the outer tub. (See Outer Tub Note: To replace the water inlet valve;... -
Page 54: Automatic Temperature Control (Atc)
The main control should fi ll the tub with water within Automatic Temperature Control (ATC) +/- 10 to 15°F of set temperature by opening or • The automatic temperature control (ATC) is a feature closing the hot and cold water valves. that utilizes a thermistor to regulate the water fi... - Page 55 Note: A wire tie is located underneath the harness 7. Pull and unsnap the thermistor from the top of entry cover. the fi ll funnel. 4. Remove the 1/4-in. hex-head screw and the harness entry cover from the tab. 5. Release 3 wire ties that attach the ATC sensor wiring to the rear of the unit.
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Page 56: Troubleshooting
Troubleshooting General Troubleshooting Guide - Electric Dryer COMPLAINT WRINKLES NO HEAT SHRINKAGE LONG DAY ALL FABRICS DAMAGE DAMAGE TIME ALL LOADS NO HEAT LONG DRY TIME CHECK SHAGS CUTS CHECK ALL DRUM & THERMOSTATE INTERIOR SURFACES CHECK 240 V TEMPERATURE BOTH SUPPLY DRUM SPEED CHECK... - Page 57 General Troubleshooting Guide - Gas Dryer COMPLAINT No heat Wrinkles Long dry Shrinkage All fabrics DAMAGE time damage All loads NO HEAT, SHOT BURN LONG DRY TIME Check Check Snags cuts Thermostat Igniter All drum & Temperature operates? interior surface Drum speed Note 1 Flame detector...
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Page 58: Diagnostics And Service Information
Diagnostics and Service Information Dryer Timer Chart – 58 –... -
Page 59: Washer Service Mode
Washer Service Mode The washer control has a service mode that can be utilized by the service technician in order to test critical washer components and to check for retained error codes. Errors are displayed either to the consumer (critical error), or to the service technician in diagnostics mode by the LED status display. This service mode will help the service technician to quickly identify failed or improperly operating washer components. - Page 60 SERVICE FUNCTION TABLE KNOB POS 10 11 12 FS ON WASH LED STATUS RINSE SPIN LID LOCKED * FLASHING 1 LED ON 0 LED OFF A LED ON IF THE SHIFTER IS IN AGITATE POSITION LED OFF IF THE SHIFTER IS IN SPIN POSITION B LED BLINKS DURING CLEARING (Continued Next Page) –...
- Page 61 NO CRITICAL FAIL MODE TABLE CRITICAL FAIL MODE TABLE FS ON FS ON WASH WASH LED STATUS RINSE LED STATUS RINSE SPIN SPIN LID LOCKED LID LOCKED NOTE: WHEN ONE OR BOTH CRITICAL * FLASHING FAILURES OCCUR, THE WASHER IS 1 LED ON DISABLED.
- Page 62 ERROR CODES TABLE KNOB POS FS ON WASH LED STATUS RINSE SPIN LID LOCKED * PRESS START BUTTON TO KNOW IF SEVERAL ERRORS EXIST 1 LED ON 0 LED OFF Once in the service mode, the error codes can be obtained in knob position 3. The control is capable of storing multiple error codes.
- Page 63 Service Mode - Error Codes Loose Belt • This error code is triggered by feedback from the motor Hall sensor. • If the control detects excessive motor speed from the Hall sensor either due to a loose belt or tub nut, this code will be entered into memory.
- Page 64 Thermistor This failure happens when the control can not detect the ATC thermistor. The ATC is disabled and this failure code is saved on memory. This fault is not displayed to user and the defaults temperatures for fi lling are: Tap cold - cold valve only Cold - cold valve only Cool - cold and hot valve...
- Page 65 Clear Error Codes 1. To clear error codes from the control memory; rotate the washer knob to position 4 and press and hold button. The indicators will fl ash during this process. Release the button START/ PAUSE START/ PAUSE after 3 seconds. 2.
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Page 66: Wiring Diagrams
Wiring Diagrams Electric Dryer COLOR CODE LETTERS COLOR LETTERS COLOR L T. BLUE WARNING: BLACK GRAY TO REDUCE THE RISK OF ELECTRIC SHOCK: BROWN THE POWER MUST BE DISCONNECTED BEFORE SERVICING BY UNPLUGGING GREEN PURPLE THE MACHINE OR DISCONNECTING THE CIRCUIT BREAKER. DK. - Page 67 Gas Dryer COLOR CODE LETTERS COLOR LETTERS COLOR L T. BLUE WARNING: BLACK GRAY TO REDUCE THE RISK OF ELECTRIC SHOCK: BROWN THE POWER MUST BE DISCONNECTED BEFORE SERVICING BY UNPLUGGING GREEN PURPLE THE MACHINE OR DISCONNECTING THE CIRCUIT BREAKER. DK.
- Page 68 Washer COLOR CODE LETTERS COLOR LETTERS COLOR L T. BLUE WARNING: BLACK GRAY TO REDUCE THE RISK OF ELECTRIC SHOCK: BROWN THE POWER MUST BE DISCONNECTED BEFORE SERVICING BY UNPLUGGING GREEN PURPLE THE MACHINE OR DISCONNECTING THE CIRCUIT BREAKER. DK. BLUE WHITE ORANGE YELLOW...
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Page 69: Warranty
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location.