Troubleshooting
Cannot print over a NetWare network
The printer's NetWare set-
tings are not configured
correctly.
The computer you are try-
ing to print from is not con-
figured correctly.
The NetWare server and
services are not configured
correctly.
Cannot print over AppleTalk or Bonjour networks
The AppleTalk protocol is not
enabled on the printer.
The computer you are trying to
print from is not configured cor-
rectly.
12
The computer and printer are not
on the same network.
1070
Cannot print over a NetWare network
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Cannot print over a network
Cause
Make sure the printer's NetWare settings are configured correctly. In particular, make
sure a valid frame type is selected.
(See "Configuring the Printer's NetWare Network Settings.")
Make sure the computer's NetWare settings are configured correctly.
(See "Configuring NetWare Network Settings.")
Check the following points.
1. Make sure the NetWare file server is running.
2. Make sure there is enough free disk space on the NetWare file server. Insufficient
disk space may prevent you from processing large print jobs.
3. Start NWADMIN or PCONSOLE and confirm that the print service is configured
correctly and the print queue is available.
4. If data transmission to a printer on another subnet fails, deactivate NCP burst mode in
that printer's network protocol settings.
5. If the printer is used in queue server mode, specify Other/Unknown as the printer
type.
Cause
Activate AppleTalk on the printer.
(See "Configuring the Printer's AppleTalk Network Settings.")
Make sure the computer's AppleTalk settings are configured correctly.
(See "Configuring the Destination for AppleTalk Networks .")
(See "Configuring the Destination for Bonjour Network .")
Due to the nature of Bonjour, you cannot print if the printer is on another network
behind a router. Make sure the computer and printer are on the same network. For
information about network settings, ask your network administrator.
>
Corrective Action
Corrective Action
→P.964
→P.973
→P.974
→P.975
→P.979
iPF8300