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NEC LS2400 Service & Reference Manual
NEC LS2400 Service & Reference Manual

NEC LS2400 Service & Reference Manual

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Server LS2400
S e r v i c e R e f e r e n c e G u i d e

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Summary of Contents for NEC LS2400

  • Page 1 Server LS2400 S e r v i c e R e f e r e n c e G u i d e...
  • Page 2 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) and/or its licensors. NECCSD and/or its licensors, as appropriate,...
  • Page 3: Table Of Contents

    Contents Introduction L[ Text Conventions [L Related Documents [LL Safety Notices [LLL Safety Notices for Users Outside of the U.S.A. and Canada  [LY Care and Handling  [Y System Overview ............. 1-1 Overview  System Chassis  Power Supply  Peripheral Bays ...
  • Page 4 BIOS Setup Configuration Settings  Main Menu  Primary IDE Master and Slave Submenu  Secondary IDE Master and Slave Submenu  Keyboard Submenu  Advanced Menu  PCI Configuration Submenus  PCI Device, Slot 1 - Slot 7 Submenus  Integrated Peripheral Configuration Submenu ...
  • Page 5 Installing DIMMs  Removing DIMMs  Option Boards  Installation Considerations  Controller/Adapter Hardware Configurations  Installing an Option Board  Removing an Option Board  Hard Disk Drives  Installing an Internal Hard Disk Drive  Removing an Internal Hard Disk Drive  Front Panel ...
  • Page 6 Problems with Application Software  Press F2 Key to Enter Setup: Prompt Does Not Display  Enable F2 Prompt by Using SSU  Enable F2 Prompt by Changing a Jumper and Using SSU  Bootable CD-ROM Is Not Detected  Problems with the Network  PCI Installation Tips...
  • Page 7 Launching a Task  % Resource Configuration Add-in (RCA) Window  % Defining an ISA Card  % Adding and Removing ISA Cards  % Modifying Resources  % Recommended Resource Settings  % System Resource Usage  % Multiboot Add-in (MBA) Window  % Password Administration (PWA) Window  %...
  • Page 8 5- 1HWZRUN ' 1DUURZ 6&6,' :LGH 6&6,  ' ,'(  ' ,6$  ' 3&,  ' viii Contents...
  • Page 9: Introduction

    Introduction Welcome to the Server LS2400 Service Reference. This service reference includes all the information found in the LS2400 System User’s Guide and includes disassembly and installation instructions for all field replaceable units (FRUs). This service reference also contains system board connector specifications and a complete parts list, including an exploded view of the system.
  • Page 10 Appendix C, “Emergency Management Port” provides information on a feature that provides an interface to the Emergency Management Port (EMP) Console Manager. This interface allows remote server management via a modem or direct connection. Appendix D, “Connectors” provides pin information of connectors located on the system board.
  • Page 11: Text Conventions

    Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software.
  • Page 12: Related Documents

    Related Documents In addition to this guide, the following system documentation is included with the server either as electronic files on E or as paper XPRESS UILDER copy shipped with your server. System Release Notes Release Notes provide you with the latest information about your system.
  • Page 13: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
  • Page 14: Safety Notices For Users Outside Of The U.s.a. And Canada

    Warning: Under no circumstances should the user attempt to disassemble the power supply. The power supply has no user- replaceable parts. Inside the power supply are hazardous voltages that can cause serious personal injury. A defective power supply must be returned to your dealer.
  • Page 15: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
  • Page 17: System Overview

    System Overview Overview System Chassis Power Supply Peripheral Bays System Board Features System Security...
  • Page 18: Overview

    Overview This server is a modular, multiprocessing server based on the Intel® Pentium® II chip set. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e- mail, web access, web site server, etc.
  • Page 19 As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives. Your server features the following major components: Single or dual high-performance Pentium II processors packaged in Single Edge Connector (SEC) cartridges 32 MB to 1 GB of memory, using up to four DIMMs Four PCI expansion slots for add-in boards (one slot shared with an...
  • Page 20: System Chassis

    System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The major system components are shown in this illustration. System Chassis Removable Media Bays (3) 1.44 MB 3.5" diskette drive System Board Speaker Power supply Disk Drive Bays (4) Fan (behind disk drive bays) Power Supply The 260 watt power supply is switch-selectable for 115 or 230 Vac at an...
  • Page 21: Peripheral Bays

    Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays: A 3.5-inch front panel bay for mounting the standard 3.5" diskette drive (supports 720 KB and 1.44 MB diskette media) Three 5.25-inch removable media front panel bays for mounting half- height 5.25-inch peripheral devices: standard CD ROM drive and optional tape drives (not a hard disk drive) Four internal hard disk drive bays for mounting up to four hard disk...
  • Page 22: System Board Features

    System Board Features The system board offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. Pri. Sec.
  • Page 23: Pentium Ii Processor

    Pentium II Processor Depending on system configuration, each system includes one or two Pentium II processors. Each Pentium II processor is packaged in a Single Edge Contact (S.E.C.) cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache;...
  • Page 24: I/O Expansion Slots

    I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and ISA connectors. The system board has two full-length ISA bus connectors. One of the connectors shares a chassis expansion slot with a PCI connector.
  • Page 25: Real-Time Clock/Calendar

    Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the real-time clock. BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI/ISA Plug-and-Play auto-configuration.
  • Page 26: Scsi Controller

    The network status LEDs on the system board indicate: Transmit/receive activity on the LAN Valid link to the LAN 10/100 Mbps transfer mode. SCSI Controller The system board includes a Symbios Logic SYM53C875 embedded dual-function, PCI SCSI host adapter. The SYM53C875 contains two independent SCSI controllers that share a single PCI bus master interface.
  • Page 27: Peripheral Controller

    Peripheral Controller The advanced integrated peripheral controller supports two serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable. Each serial port can be set to one of four different COM ports and can be enabled separately.
  • Page 28: System Security

    System Security To help prevent unauthorized entry or use of the system, the system includes a physical padlock loop and Server Management software that monitors the system intrusion switch. Security with Mechanical Locks and Monitoring A lock may be installed at the rear of the system to prevent removal of the side cover.
  • Page 29: Setting Up The System

    Setting Up the System Selecting a Site Unpacking the System Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord Powering On Your System...
  • Page 30: Selecting A Site

    Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC. For other international sites, this means three-pronged power outlets applicable for the electrical code of the region.
  • Page 31: Unpacking The System

    Unpacking the System WARNING Your system weighs approximately 38 pounds (17.2 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
  • Page 32: Getting Familiar With The System

    Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Front View This figure shows the location of the front system controls and indicators.
  • Page 33: Rear View

    Rear View This figure shows the location of the following rear system controls and indicators. 115V & Rear Features and Controls AC input power connector Supplies AC power to the power supply. Line voltage selector switch Selects AC input power of 115 VAC or 230 VAC.
  • Page 34: Making Connections

    Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Setup Utility (SSU). For information on running the SSU, refer to Appendix B of this User’s Guide.
  • Page 35 115V & Rear Panel Connections Keyboard PS/2-compatible 6-pin mini-DIN connector. Mouse PS/2-compatible 6-pin mini-DIN connector. COM1 COM1 serial port 9-pin connector. VGA monitor 15-pin connector. Modem Connector RJ-45 Telephone connector Printer 25-pin parallel port connector. COM2 Remoted COM2 serial port 9-pin connector. USB Connectors Two remoted USB Connectors.
  • Page 36: Setting The Line Voltage

    Setting the Line Voltage The system contains a 260 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States; it is set to 230Vac for systems used in Europe.
  • Page 37 115V 115V 115V 230V Setting the Line Voltage Voltage selector switch set to 115 VAC Voltage selector switch set to 230 VAC Setting Up the System 2-9...
  • Page 38: Connecting The Power Cord

    Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.
  • Page 39: Powering On Your System

    Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3.
  • Page 41: Configuring Your System

    Configuring Your System Configuring Your System BIOS Setup Utility Symbios Configuration Utility Optional RAID Controller Configuring System Board Jumpers...
  • Page 42 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
  • Page 43: Bios Setup Utility

    BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SSU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run.
  • Page 44: Bios Setup Configuration Settings

    Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.
  • Page 45: Main Menu

    Main Menu Feature Choices Description Your Setting System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Legacy Diskette A: Disabled Selects the diskette type. 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Legacy Diskette B: Disabled Selects the diskette type.
  • Page 46: Primary Ide Master And Slave Submenu

    Primary IDE Master and Slave Submenu Feature Choices Description Your Setting Type Auto Auto allows the system to attempt auto-detection of None the drive type. CD-ROM None informs the system to User ignore this drive. CD ROM allows the manual entry of fields described below.
  • Page 47: Secondary Ide Master And Slave Submenu

    Secondary IDE Master and Slave Submenu Feature Choices Description Your Setting Type Auto Auto allows the system to None attempt auto-detection of the drive type. CD-ROM None informs the system to User ignore this drive. CD ROM allows the manual entry of fields described below.
  • Page 48: Keyboard Submenu

    Keyboard Submenu Feature Choices Description Your Setting NumLock Auto Selects power-on state for Num Lock. Key Click Disabled Enables or disables key click. Enabled Keyboard auto- 13.3/se 30/sec Selects key repeat rate. repeat rate 26.7/se 10/sec 6/sec 21.8/se 2/sec 18.5/se Keyboard auto- 1/4 sec Selects delay before key...
  • Page 49: Advanced Menu

    Advanced Menu Feature Choices Description Your Setting Plug and Play OS Select Yes if you are booting a Plug and Play capable operating system. Reset Configuration Select Yes if you want to Data clear the system configuration data during next boot. System automatically resets to No in next boot.
  • Page 50: Pci Configuration Submenus

    PCI Configuration Submenus Feature Choices Description Your Setting PCI Device, Press ENTER. Embedded SCSI Devices Option ROM Scan Enabled Enables option ROM scan Disabled of the selected device. Enable Master Enabled Enabled selects the device as a PCI bus master. Disabled Latency Timer Default...
  • Page 51: Integrated Peripheral Configuration Submenu

    Integrated Peripheral Configuration Submenu Feature Choices Description Your Setting COM 1: Disabled Auto forces BIOS to Enabled configure the port. (Serial Port A) OS Controlled forces OS to Auto OS Controlled configure the port. Base I/O Address Selects the base I/O address for COM port A.
  • Page 52: Security Menu

    Advanced Chipset Control Feature Choices Description Your Setting 640 – 768K Disabled If enabled, ISA Master and DMA cycles are forwarded Enabled to PCI. Delayed Disabled Enable the delayed Transaction transaction mechanism Enabled when PIIX4 is target of a PCI transaction. Passive Release Disabled Enable the Passive Release...
  • Page 53 Security menu (Continued) Feature Choices Description Your Setting Set Supervisor Press ENTER When the <Enter> key is Password pressed, the user is prompted for a password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to...
  • Page 54: Server Menu

    Security menu (Continued) Feature Choices Description Your Setting Video Blanking Disabled Blank video when secure mode is activated. The Enabled user must enter a password to unlock the system. Cannot be enabled unless at least one password is enabled. Floppy Write Disabled When secure mode is Protect...
  • Page 55: System Management Submenu

    System Management Submenu Feature Choices Description Your Setting System Event Disabled When enabled, system Logging Enabled events will be logged by BIOS and BMC. Clear Event Log Yes clears the system Event log. Sever Press ENTER Refer to “System Management Management Info Info Submenu.”...
  • Page 56 Server Management Information Submenu No items on this menu can be modified by the user. If items require changes, consult your system administrator. Feature Choices Description Your Setting Board Part Information field only Number Board Serial Information field only Number System Part Information field only Number...
  • Page 57 Console Redirection Submenu Feature Choices Description Your Setting COM Port Disabled When enabled, console Address redirection uses the I/O port specified. IRQ # None When console redirection is enabled, this displays the IRQ assigned per the address chosen in the COM Port Address field.
  • Page 58 Boot Device Priority Submenu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Priority Device Description Your Setting ATAPI CD-ROM Attempts to boot from an Drive...
  • Page 59: Exit Menu

    Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit. Choices Description Exit Saving Changes...
  • Page 60: Symbios Configuration Utility

    Symbios Configuration Utility The Symbios Configuration Utility detects the two SCSI host adapters located on the system board. Use the utility to: Change adapter and SCSI device default values Check and/or change SCSI device settings that may conflict with those of other devices in the server. Perform low-level formatting or verify operations on SCSI disk drives.
  • Page 61: Changing The Adapter And Device Configurations

    The following keys are active for all SCSI Configuration screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
  • Page 62 To change device configuration parameters, perform the following steps: 1. At the SCSI Configuration Utility Main Menu, select the adapter which connects to the SCSI device you are reconfiguring. The first adapter listed controls the operation of the hard disk drives; the second adapter controls any SCSI removable media devices installed in your system.
  • Page 63 SYM53C875 Adapter 2 – SCSI Removable Media Devices Description Recommended Setting Your Configuration or Display Only Dev0 Dev1 Dev2 Dev3 Device Selections Press ENTER for menu. Select device and press ENTER. Sync Rate Width (bits) Disconnect Read/Write I/O timeout (secs) Scan for device at boot time Scan for SCSI LUNS Queue Tags...
  • Page 64: Optional Raid Controller

    Optional RAID Controller Factory Installed Controller One of the options available for your system is the single channel AMI MegaRAID E ® 762 Controller board, which gives your system the XPRESS added security of fault tolerance. If you order a system with the RAID controller, the system is pre- configured at the factory.
  • Page 65 RAID Configurations Number of RAID Level Hard Drives Description Hard Drives Configured in Array JBOD JBOD (RAID 0) JBOD is an acronym for Just a Bunch Of Disks. Each drive can operate independently as with a common host bus adapter; or multiple drives may be spanned and seen as a single very large drive.
  • Page 66: Configuring System Board Jumpers

    Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
  • Page 67 System Board Jumper Summary Jumper Function Pins (default in What it does at system reset bold) CMOS clear 1-2, Protect Preserves the contents of NVRAM. 2-3, Erase Replaces the contents of NVRAM with the manufacturing default settings. Password clear 5-6, Protect Maintains the current system password.
  • Page 68: Moving System Board Jumpers

    Moving System Board Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
  • Page 69 Resetting the CMOS NVRAM To reset the CMOS NVRAM: 1. Power down the your system. Remove the left side panel as described in Chapter 4 of this User’s Guide. 2. Move the CMOS Clear jumper from pins 1-2 to pins 2-3. Refer to “Configuring System Board Jumpers”...
  • Page 70: Boot Block Write Protect

    Leave Recovery Boot jumper at factory-default setting. This jumper should only be moved by a technically qualified person. Boot Block Write Protect The jumper at pins 13, 14, and 15 controls whether the BIOS boot block is protected from being erased and reprogrammed. ! CAUTION Leave boot block jumper at factory-default setting: Programming the boot block incorrectly will prevent the...
  • Page 71: Chassis Intrusion Detection Jumper

    To disable the FRB Timer Enable: 1. Power off the system and remove the left panel as described in Chapter 4 of this guide. 2. Move the FRB Timer Enable jumper from pins 1-2 to pins 2-3. Refer to “Configuring System Board Jumpers” to see the location of this jumper.
  • Page 73: Upgrading Your System

    Upgrading Your System Static Precautions Preparing Your System for Upgrade Equipment Log Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Hard Disk Drives Front Panel Removing EMI Shields and Filler Panels Removable Media Devices Removing the Top Cover Installing the Top Cover Removing the Removable Media Drive Bay...
  • Page 74 Replacing the Speaker Replacing the LED Assembly Replacing the Power Switch Replacing the Intrusion Switch 4-2 Upgrading Your System...
  • Page 75 WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
  • Page 76: Preparing Your System For Upgrade

    Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and...
  • Page 77: Removing A Side Panel

    Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices.
  • Page 78: Installing A Side Panel

    Removing a System Side Panel Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected.
  • Page 79: Modifying The System Board

    Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Replacing the Pentium II processor Installing or removing DIMMs. ! CAUTION Electrostatic antistatic surface. Modify the system board only at an ESD workstation.
  • Page 80 OM06416 Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the plastic tab on the San-in plastic retainer (A in figure). 3.
  • Page 81: Removing The Pentium Ii Processor

    Removing the Pentium II Processor This subsection provides the procedure for upgrading and configuring the Pentium II Processor in your system. The system board has sockets for two Pentium II processors. Each Pentium II processor is packaged in a Single Edge Contact (S.E.C.) cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache;...
  • Page 82 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. 2. Press the processor latches toward the center of the S.E.C. cartridge to free them from the retention module (A).
  • Page 83 Removing a Termination Board 3. If your system has one processor and you are replacing it, leave the termination board intact in the empty Slot 1 secondary connector. Remove the processor you want to replace. See “Removing the Pentium II Processor.” 4.
  • Page 84 Assembling the Pentium II Processor 9. Position the processor so that the heat sink faces the center of the system board. Slide the processor into the retention module. Ensure that the alignment notch in the S.E.C. cartridge fits over the plug in Slot 1.
  • Page 85 DIMMs The system board contains four DIMM sockets labeled 1 through 4. Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all four sockets are populated, the system board supports a maximum of 1 GB of memory with 256MB DIMMs.
  • Page 86 Memory DIMM Configurations This table lists the distribution of DIMMs for specific memory configurations. System Capacity per DIMM slot (MB) Any DIMM slot order Capacity (MB) Slot 1 Slot 2 Slot 3 Slot 4 1024 4-14 Upgrading Your System...
  • Page 87 Installing DIMMs 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package.
  • Page 88 Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter.
  • Page 89: Option Boards

    Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has two dedicated ISA bus expansion slots and four dedicated PCI bus expansion slots. One of the ISA connectors shares a chassis expansion slot with a PCI connector. The high-performance PCI local bus allows the adoption of newer networking technology, such as 100 MB/second Ethernet NICs, with a minimum of effort and without concern for I/O bottlenecks.
  • Page 90: Installing An Option Board

    Option Board Hardware Configurations Memory I/O Address Option Slot Option Board Address AMI MegaRAID Set by BIOS Set by BIOS Set by BIOS PCI Slot 2 (see EXPRESS® 7 PCI/ISA Slot Controller board Location illustration above) Installing an Option Board 1.
  • Page 91 Note: If you are adding a non-Plug and Play Legacy ISA option board, run the SSU before installing the board. For details on the SSU, refer to Appendix B. 7. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board.
  • Page 92 Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described earlier in this chapter.
  • Page 93 Hard Disk Drives Your system supports a variety of SCSI hard disks. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the 3.5-inch drive bay (A). 3.5-Inch Drive Bay Locations If you are adding or removing a SCSI hard disk device, consider the following: The system uses single-ended SCSI host adapters and supports...
  • Page 94: Installing An Internal Hard Disk Drive

    Installing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 2. Remove the 3.5-inch hard disk drive from its protective wrapper. Record the drive model and serial number in the equipment log.
  • Page 95 Removing the Disk Drive Bay 9. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the chassis. Slide the drive bay towards the bottom of the chassis until the tabs hit their stops. 10. Connect the signal and power cables to the drives. All device power cables are labeled and must be installed in specific locations as shown below: Drive Location...
  • Page 96 Cabling the Disk Drives Removing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Disconnect the signal and power cables from the back of the drive. It is necessary to completely remove the cables from all the drives before the drive can be removed.
  • Page 97: Front Panel

    Front Panel The plastic front panel assembly is a one piece assembly. The appropriate removable filler panels are attached to the corresponding EMI shields. If you are installing peripheral devices in the external bays above the 3.5-inch floppy disk drive, you must remove the front cover along with the corresponding filler panel and EMI shield.
  • Page 98 Installing the Front Panel 1. Align the front panel tabs with the slots in the front of the chassis. 2. Press the front panel onto the front of the system chassis until the tabs snap into their slots. 3. Install the side panels as described earlier in this chapter. 4.
  • Page 99: Removing Emi Shields And Filler Panels

    Removing EMI Shields and Filler Panels 1. Power off the system and remove the front panel as described earlier in this chapter. 2. Locate the EMI (Electromagnetic Interference) shield and filler panel covering the bay into which you are installing a peripheral device. The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield.
  • Page 100: Removable Media Devices

    Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, and C. An IDE CD-ROM is always mounted in bay C. A 3.5-inch diskette drive is always mounted in bay D. Other devices should be installed in the first available bay from the top (bay A).
  • Page 101 Your system includes two Symbios SYM53C875 independent SCSI controllers. Controller A attaches to a 68-pin 16-bit (wide) SCSI connector interface capable of supporting a maximum of four 1- inch high SCSI Ultra-wide hard disk drives or three 1.6-inch high SCSI Ultra-wide hard disk drives. Controller B attaches to a 50- pin 8-bit (narrow) SCSI connector interface capable of supporting three 5.25-inch removable SCSI media devices.
  • Page 102 Note: If the drive comes with drive rails, do not use them. Remove any rails already attached. 5. Slide the drive into the bay until the screw holes line up. It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive.
  • Page 103 Removing a 5.25-Inch Device 1. Power off the system and remove the side panels as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing.
  • Page 104: Removing The Top Cover

    Removing the Top Cover ! CAUTION For proper cooling and airflow, do not operate the system with the side panels and top cover removed. Always replace the panels before powering on the system. If you are removing the top panel after the system is set up, you must first power off the system and all external devices.
  • Page 105: Installing The Top Cover

    Installing the Top Cover 1. Insert the metal tabs on bottom of the top panel into their slots on the chassis. Slide the top panel forward as far as it will go. Installing the top Cover 2. Seat the rear of the top panel onto the chassis. Upgrading Your System 4-33...
  • Page 106 Removing the Removable Media Drive Bay 1. Power off the system and remove both side panels and top cover as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3. Disconnect the power cables (A) and ribbon data cables (B) from the devices installed in the drive bay.
  • Page 107 Installing the Removable Media Drive Bay 1. Power off the system and remove both side panels and top cover as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3. Position the removable media drive bay in the chassis. 4.
  • Page 108: Removing The System Board

    Removing the System Board ! CAUTION The system board can be extremely sensitive to ESD and always requires careful handling. After removing it from the system, place it component-side up on a nonconductive, static-free surface to prevent shorting out the battery leads. Do not slide the system board over any surface.
  • Page 109 Removing the System Board 13. Carefully lift the system board out of the chassis and place it component-side up on a nonconductive, static free surface. 14. Remove the Processor Retention Module. Save this module for installation on the replacement system board. Removing the Processor Retention Module 15.
  • Page 110: Installing The System Board

    16. If you are replacing the system board, you may want to remove the Real-Time Clock battery, the Pentium II Processor(s) and any DIMMs installed on the system board. Refer to procedures found earlier in this chapter. Installing the System Board Note: This procedure assumes the system is powered down and does not contain a system board.
  • Page 111: Replacing The Power Supply

    Note: The option boards must be reinstalled in the same slots when you reassemble the system. 18. Install the hard disk drive bay. 19. Install the removable media drive bay. 20. Install the top cover as described earlier in this chapter. 21.
  • Page 112: Removing The Fan

    Removing the Fan 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove the hard disk drive bay as described earlier in this chapter. 3. Tag and disconnect the fan cable connected to the system board. 4.
  • Page 113: Installing The Fan

    Installing the Fan 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove the hard disk drive bay as described earlier in this chapter. 3. Position the fan as shown against the inside of the rear panel. The fan label faces the rear panel and the fan power cable is positioned at the bottom right side of the fan.
  • Page 114 Replacing the Speaker 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. The speaker is supported by three tabs (A) and is located at the front of the chassis as shown in the following illustration. Power LED Speaker Hard Disk Drive LED...
  • Page 115 Replacing the LED Assembly 1. Power off the system and remove the left and right side panels as described earlier in this chapter. 2. Tag and disconnect the power and hard disk drive LED cables from the system board. Power LED Speaker Hard Disk Drive LED Power Switch...
  • Page 116 Replacing the LED Assembly 5. Feed the cables through the right side of the system chassis and remove the LED assembly. 6. Feed the cables of the replacement LED assembly through the mounting holes in the front and side of the chassis. 7.
  • Page 117 Replacing the Power Switch 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Tag and disconnect the power switch cable from the system board. Power LED Speaker Hard Disk Drive LED Power Switch Pri.
  • Page 118 Replacing the Power Switch 5. Position the replacement power switch behind the front of the chassis and secure it with two Phillips-head screws inserted through the front of the chassis. 6. Connect the power switch cable to the system board connector. 7.
  • Page 119 Replacing the Intrusion Switch 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Tag and disconnect the intrusion switch cable from the system board connector. Intrusion Alarm Connector Intrusion Alarm Switch Cable Connection 3.
  • Page 120 4. Position the replacement intrusion alarm switch behind the rear of the chassis and secure it with two Phillips-head screws inserted through the rear of the chassis. 5. Connect the intrusion alarm switch cable to the system board connector. 6. Install the left side panel as described earlier in this chapter. 7.
  • Page 121: Illustrated Parts Breakdown

    Illustrated Parts Breakdown Exploded View Field Replaceable Units Pentium Processors Hard Disk Drives Tape Drives CD-ROM Drive RAID Controllers and Cache Network Option Boards Memory Expansion Cable List Miscellaneous...
  • Page 122 This section provides an exploded view and parts lists for the server’s major assemblies. Part numbers are also provided for optional hardware. Click your mouse on an exploded view item number to view the part number. Click the right mouse button to return to this exploded view. Exploded View 6-2 Illustrated Parts Breakdown...
  • Page 123 Field Replaceable Units Exploded View Reference Number Description Part Number CMOS/RTC 3V Battery 158-060367-000 (CR2032 available locally) System Board. No processor board or memory 181897 DIMMs. NOTE: System boards returned for repair or replacement must have RAM removed. Replacement boards will not include RAM. Extra parts returned are not recoverable.
  • Page 124 Reference Number Description Part Number LED Assembly 149971 External media devices: Select from the following: CDROM Drives: Refer to the “CDROM Drive” section of this chapter. Tape Drives: Refer to the “Tape Drives” section of this chapter. Power Switch Assy 149976 Hard Disk Drives: Refer to the “Hard Disk...
  • Page 125 Pentium II Processors Exploded View Upgrades Description Part Number 266 MHz Pentium II Upgrade Kit 203360 333 MHz Pentium II Upgrade Kit 203335 350 MHz Pentium II Upgrade Kit 203337 400 MHz Pentium II Upgrade Kit 203339 Replaceable Parts Description Part Number 266 MHz Pentium II x 512KB 081788-01...
  • Page 126: Replaceable Parts

    Hard Disk Drives Exploded View Upgrades Description Part Number Kit, 2 GB SCSI HDD, UltraWide, 202490 ST32272W Kit, 4 GB LVD SCSI HDD, UltraWide, 203362 ST34573LW Kit, 9 GB LVD SCSI HDD, UltraWide, 203364 ST39173L Kit, MOD EXT SCSI Quabbin 203345-01 Replaceable Parts Description...
  • Page 127: Tape Drives

    Tape Drives Exploded View Upgrades Description Part Number SCSI DAT TAPE, DDS-3, 12/24GB 203116 20/40 GB DLT Internal Kit 203299 DDS-2 DAT Tape 4/8GB,Seagate 203391 STD28000N SCSI DAT Autoloader, DDS-3 203212 Replaceable Parts Description Part Number SCSI DAT TAPE, DDS-3, 12/24GB 320548 20/40 GB Internal DLT 4000 320150...
  • Page 128 RAID Controllers and Cache Exploded View Upgrades Description Part Number Kit AMI RAIDExpress762, 1-CH, No Cache 203366 Controller Kit AMI RAIDExpress762 Cache SIMM, 4MB 203378 Upgrade Kit AMI RAIDExpress762 Cache SIMM, 8MB 203375 Upgrade Kit AMI RAIDExpress762 Cache SIMM, 16MB 203374 Upgrade Kit AMI RAIDExpress762 Cache SIMM, 32MB...
  • Page 129: Network Option Boards

    Network Option Boards Exploded View Upgrades Description Part Number Intel PRO/100+, Without Wake-On- 203369 3COM 3C905 203253 Replaceable Parts Description Part Number NIC, 3COM 3C905-TX 204-00001 NIC, Intel PRO 100+ 030305 ADAPTEC AHA-2944UW HVD 130163 Memory Expansion Exploded View Upgrades Description Part Number 32 MB (1 DIMM, ECC)
  • Page 130: Cable List

    Cable List Description Part Number CBL, FDD 070170 CBL, Wide Ultra-SCSI, 6 Connector 070981 CBL, Narrow SCSI, 4-conn, 50-pin 070168 CBL, Com2 Port 070984 CBL, IDE 3 Connector 233-00015 Miscellaneous Description Part Number Kit USB Interface 203347 6-10 Illustrated Parts Breakdown...
  • Page 131: Problem Solving

    Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips BIOS User’s Information...
  • Page 132 This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
  • Page 133: Troubleshooting Checklists

    Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
  • Page 134 Are the configuration settings in BIOS Setup and the System Setup Utility (SSU) correct? For information about running these utilities, refer to the “Configuring Your System” chapter. If the above items are all correct, but the problem reoccurs, refer to “Additional Troubleshooting Procedures”...
  • Page 135 After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
  • Page 136: Additional Troubleshooting Procedures

    Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs...
  • Page 137 Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
  • Page 138: Verifying Proper Operation Of Key System Indicators

    POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep Video Appears code errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Note error; press F1 to continue boot or F2 to enter Error Setup.
  • Page 139: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
  • Page 140 Incorrect or No Beep Code Check the following: Is the speaker enabled? Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes”...
  • Page 141 Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video monitor signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.
  • Page 142 Diskette Drive Activity LED Does Not Light Check the following: Are the diskette drive power and signal cables properly installed? Is the diskette drive properly configured? Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly. If you are using the onboard diskette controller, use Setup or the SSU to make sure that Onboard Floppy is set to Enabled.
  • Page 143 CD-ROM Drive Activity Light Does Not Light Check the following: Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled? Note: Front panel hard disk LED indicates IDE and SCSI devices: The hard disk drive activity light on the front panel lights when either an IDE hard disk drive, or a SCSI...
  • Page 144 Enable F2 Prompt by Using SSU 1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by copying the SSU software from E XPRESS UILDER CD-ROM that comes with the system. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch.
  • Page 145 Enable F2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available, you can clear CMOS memory to enable the F2 prompt. This means you must change a jumper on the system board, run the SSU, save your changes, and change the jumper back to the default setting.
  • Page 146: Problems With The Network

    14. Turn the system on. Run BIOS Setup (F2) to verify the correct settings. Refer to Chapter 3 for information on running BIOS Setup. Bootable CD-ROM Is Not Detected Check the following: Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your BIOS Setup (F2) configuration.
  • Page 147: Pci Installation Tips

    The add-in adapter stopped working without apparent cause. Try reseating the adapter first; then try a different slot if necessary. The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. Run the diagnostics. PCI Installation Tips Some common PCI tips are listed here.
  • Page 148 BIOS Messages Message Description nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is Diskette drive B error defined with the proper diskette type in Setup and that the diskette drive is correctly attached.
  • Page 149 BIOS Messages (Continued) Message Description Parity Check 1 nnnn* A parity error was found in the system bus (Parity Check 1) or the I/O bus (Parity Check 2). BIOS Parity Check 2 nnnn* attempts to locate and display the address on the screen.
  • Page 150: Post Error Codes And Messages

    BIOS Messages (Continued) Message Description System timer error* The timer test failed. Requires repair of the system board. UMB upper limit segment address: Displays the address nnnn of the upper limit of nnnn the Upper Memory Blocks, indicating released segments of the BIOS which may be reclaimed by a virtual memory manager.
  • Page 151 POST Error Codes and Messages (Continued) Code Error Message 0270 Real time clock error 0297 ECC Memory error in base (extended) memory test in Bank xx 02B2 Incorrect Drive A type - run SETUP 02B3 Incorrect Drive B type - run SETUP 02D0 System cache error - Cache disabled 02F5...
  • Page 152 POST Error Codes and Messages (Continued) Code Error Message 810F Processor 2 failed FRB level 3 timer 8110 Server Management Interface failed to function 8120 IOP subsystem is not functional 8150 NVRAM Cleared by Jumper 8151 NVRAM Checksum Error, NVRAM cleared 8152 NVRAM Data Invalid, NVRAM cleared 5-22 Problem Solving...
  • Page 153: System Cabling

    System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration...
  • Page 154: Before You Begin

    This appendix contains information and procedures on cabling configurations used in your system. The configurations include: Standard Configuration RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet.
  • Page 155: Standard Configuration

    Standard Configuration Your system is cabled using a dual channel on-board IDE Controller and dual on-board Symbios Logic SYM53C875 SCSI Controllers. The on-board IDE controller supports the internally mounted CD-ROM as its first (master) device and an optional internally mounted IDE tape drive as its second (slave) device.
  • Page 156 Standard System Cable Configuration A— SCSI terminator B— SCSI Hard Disk Drives C— Wide SCSI interface cable D— Wide SCSI connector (68 pin) E— Diskette drive connector F— Diskette drive G— Diskette interface cable H— Primary IDE connector I— IDE Interface Cable J—...
  • Page 157 IDE CABLE (40-pins) WIDE SCSI CABLE (68-pins) OPTIONAL NARROW SCSI CABLE (50-pins) Standard System Cable Routing System Cabling A-5...
  • Page 158: Raid Configuration

    RAID Configuration One of the options available for your system is the single channel AMI MegaRAID E ® 762 Controller board, which gives your system the XPRESS added security of fault tolerance. If you order a system with the RAID controller, the system is pre-cabled at the factory.
  • Page 159: System Setup Utility

    System Setup Utility System Setup Utility (SSU) Creating SSU Diskettes Running the SSU Exiting the SSU...
  • Page 160 System Setup Utility (SSU) The System Setup Utility (SSU) is a DOS-based utility that supports extended system configuration operations for onboard resources and add-in boards. It also allows you to view the system event log and to set system boot and security options. Use the SSU when you need to: Add and remove ISA Legacy boards affecting the assignment of resources (ports, memory, IRQs, DMA)
  • Page 161: Creating Ssu Diskettes

    Creating SSU Diskettes SSU may be run directly from the E CD-ROM or XPRESS UILDER from DOS-bootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the E XPRESS UILDER ROM to a diskette. If your diskette drive is disabled, or improperly configured, you must use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the SSU.
  • Page 162: Running The Ssu

    Running the SSU 1. Turn on your video monitor and your system. 2. There are three ways to start the SSU: After creating an SSU diskette from the CD: Insert the SSU diskette in drive A, and reboot your server from the diskette.
  • Page 163 Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. There are three user-customizable settings: Color—this button lets you change the default colors associated with different items on the screen with predefined color combinations.
  • Page 164 Launching a Task It is possible to have many tasks open at the same time, although some tasks may require complete control to avoid possible conflicts. The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window. There are three ways to launch a task: In the SSU Main window, double-click on the task name under Available Tasks to display the main window for the...
  • Page 165 Resource Configuration Add-in (RCA) Window The RCA provides three major functions: Creates representations of devices that cannot be discovered by the system (ISA cards) Modifies the contents of the system by adding and removing devices Modifies the resources used by devices. You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button.
  • Page 166 RCA Window Defining an ISA Card An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the .CFG file is unavailable, you must manually create it or define the card through the SSU. Defining an ISA card consists of specifying the name of the card and the resources it consumes.
  • Page 167 Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration. To add an ISA card: 1.
  • Page 168 Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems, applications, and drivers. It may also be necessary to modify resources to resolve a conflict. To modify the resources associated with a device: 1. Highlight the device in the Devices section of the RCA window. 2.
  • Page 169: Recommended Resource Settings

    Recommended Resource Settings The following table shows the recommended RCA system board settings for a sample system and provides a place for you to record any changes you make to the settings. YOUR SYSTEM GROUP NORMAL SETTING CONFIGURATION System Identification and Version Information SSU Configuration File Version Display Only...
  • Page 170 System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen.
  • Page 171 Multiboot Add-in (MBA) Window The MBA lets you set the system boot priority. The boot priority is the order the BIOS uses to boot the operating system from various devices in your system. To set the boot priority of your system: 1.
  • Page 172 System Event Log (SEL) Window The SEL displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include POST error codes that reflect hardware errors or software conflicts within the system.
  • Page 173: Exiting The Ssu

    Exiting the SSU Exiting the SSU causes all windows to close. 1. Exit the SSU by opening the menu bar item File in the SSU Main window. 2. Click on Exit or Highlight Exit, and press Enter. System Setup Utility B-15...
  • Page 175: Emergency Management Port

    Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Window Phonebook Management Plug-ins...
  • Page 176 Emergency Management Port The Emergency Management Port (EMP) allows remote server management via a modem or direct connection. The COM2 port on your server provides an interface to Console Manager software located in a second system. Modem Managed Server Management Console Sensors Event Console...
  • Page 177: How The Emp Works

    How the EMP Works The EMP shares use of the COM 2 port with your system. When the EMP has control of the port, the port operates in command state. When the system has control of it, the port operates in redirect state. When connecting to a server, the EMP checks to determine the current COM 2 port state.
  • Page 178 Console in Redirect State The above figure shows the EMP window in redirect state with the terminal window. The text that appears on the server monitor displays in the redirect window. Availability of the various EMP features is determined by two things: the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu, and if the server's COM 2 port is configured for console redirect in BIOS.
  • Page 179: Emp Requirements And Configurations

    EMP Access Modes (Server not Configured for Console Redirect) Mode Server is powered off During POST After OS boots Disabled Redirect window appears, but Redirect window Redirect window is blank appears, but is appears, but is blank blank Pre-boot EMP commands available EMP commands Redirect window available...
  • Page 180: Setting Up The Server For The Emp

    Setting Up the Server for the EMP To use the EMP, you must configure the server's BIOS with specific settings. These settings take place in two submenus of the BIOS Server menu, the System Management Submenu and the Console Redirect Submenu.
  • Page 181: Main Emp Window

    Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP. COM Port Address: Select 2F8. This is the COM 2 port that must be used by the EMP.
  • Page 182 Status Bar The status bar displays at the bottom of the current window. It contains the following status information: SERVER NAME: the name of the server (stored in the Phonebook). LINE: the type of line connection. This would be either direct or modem.
  • Page 183 Server Control Operations Three server control operations are available from the menu or toolbar of the main EMP window, remote server connection, powering the server on and off, and resetting the server. The server console mode can also be switched between EMP active and BIOS redirect modes through post-power-up and reset options.
  • Page 184 Serial Line - must be filled out when the line selection is set to Direct connect (Serial Line).  Baud Rate - must be 19200 for EMP to connect properly.  COM Port No. - set the COM Port number to which the null modem serial cable is connected.
  • Page 185 Reset Selecting Reset from the Action menu generates the Reset dialog so that you can remotely reset the server with post-reset options. Reset Dialog Options available in the dialog are: System Reset - resets the server with the selected post-reset options.
  • Page 186 Phonebook The EMP provides a support plug-in known as the Phonebook. The Phonebook stores names and numbers of servers in a list that can be updated by adding, modifying or deleting entries. The Phonebook can be opened from the main menu and tool bars, or launched from the Connect dialog by clicking the Config button.
  • Page 187 Cancel - exits the dialog without any action taken. Help - displays dialog level help information. Management Plug-ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text (verbose) form. Options available through the SEL viewer are: View the SEL from a file Save the SEL to a file...
  • Page 188 View  SEL Information - displays SEL summary information as returned by the server.  All Events - displays all events in the SEL.  By Sensor Type - shows all events in the SEL generated by a specific sensor type such as voltage, temperature, etc. ...
  • Page 189 SDR Viewer Menu Options The following menu options are found on the SDR viewer menu bar: File  Close - closes the SDR viewer.  Exit - exits the EMP. View  Display all Records - displays all records from the SDR repository.
  • Page 190 FRU Viewer Menu Options The following menu options are found on the FRU viewer menu bar: File  Close - closes the FRU viewer.  Exit - exits the EMP. View  Display all Records - displays all FRU data, which consists of chassis, board, and product information.
  • Page 191 Connectors Connector Locations ATX Power Main Power Auxiliary Power (non-ATX Connector) Diskette Drive Front Panel AT-Style Front Panel Fan Interface Server Management VGA Video Port Keyboard and Mouse Parallel Port Serial Ports A and B RJ-45 Network Narrow SCSI Wide SCSI...
  • Page 192: Connector Locations

    Connector Locations 7KLV VHFWLRQ SURYLGHV SLQ LQIRUPDWLRQ DERXW WKH FRQQHFWRUV LQ WKH V\VWHP 7KLV ILJXUH VKRZV FRQQHFWRU ORFDWLRQV RQ WKH V\VWHP ERDUG B C D Pri. Sec. Connector Locations A. Processor Heatsink fan connectors M. System fan connector (fan2) B. Aux power connector N.
  • Page 193: Atx Power Connector

    ATX Power Connector ATX Power Connector Pinout Signal Wire color Signal Wire color +3.3 VDC Orange +3.3 VDC Orange 3.3 V sense Brown +3.3 VDC Orange -12 VDC Blue Black Black +5 VDC PS-ON_L Green Black Black +5 VDC Black Black Black PWR-OK...
  • Page 194: Diskette Drive

    Auxiliary Power (non-ATX Connector) Auxiliary Power Connector Pinout Signal Wire color 5V Remote sense return Black 5 V remote sense 3.3 V remote sense Orange 3.3V remote sense return Black Not connected none Not connected none Black POWER_GOOD Gray PS_ON Green COM * Black...
  • Page 195: Front Panel Connector

    Front Panel Connector Front Panel Connector Pinout Signal Signal Hard disk activity LED Front panel reset switch Front panel power switch Front panel NMI switch Fan failure indicator LED Chassis intrusion switch Power fault LED +5v standby C Data line C Clock line AT-Style Front Panel Connector AT Style Front Panel Connector Pinout...
  • Page 196: Server Management

    Server Management Server Management Module Connector Pinout Signal Description CPU_SMI_L System Management Interrupt LOCAL_I2C_SCL C clock line Ground Reserved PWR_CNTRL_SFC_L Host power supply on/off control LOCAL_I2C_SDA C serial data line 5VSTNDBY +5V standby indication (power OK) KEYLOCK_SFC_L Keyboard lock signal CPU_NMI Non-maskable interrupt indication VCC3...
  • Page 197: Vga Video Port

    VGA Video Port Video Port Connector Pinout Signal Signal Green Blue DDCDAT HSYNC VSYNC DDCCLK Keyboard and Mouse 7KH NH\ERDUG DQG PRXVH FRQQHFWRUV DUH IXQFWLRQDOO\ HTXLYDOHQW Keyboard and Mouse Connector Pinouts Keyboard signal Mouse signal KEYDAT MSEDAT FUSED_VCC (+5 V) FUSED_VCC (+5 V) KEYCLK MSECLK...
  • Page 198: Serial Ports A And B

    Serial Ports A and B Serial Port A (External) Connector Pinout Signal Description Data carrier detected Receive data Transmit data Data terminal ready Ground Data set ready Return to send Clear to send Ring indication active Serial Port B (Internal) Header Pinout Signal Description Data carrier detected...
  • Page 199 Narrow SCSI Narrow SCSI Connector Pinout Signal Signal TERMPWR SCD0_L RESERVED RESERVED SCD1_L SCD2_L SATN_L SCD3_L SCD4_L SBSY_L SCD5_L SACK_L SCD6_L SRESET_L SCD7_L SMSG_L SCDP_L SSEL_L SCD_L RESERVED SREQ_L RESERVED SIO_L Connectors D-9...
  • Page 200 Wide SCSI Wide SCSI Connector Pinout Signal Signal 1-16 49-50 TERMPWR TERMPWR TERMPWR TERMPWR 20-34 SCD12_L SATN_L SCD13_L SCD14_L SBSY_L SCD15_L SACK_L SCDPH_L RESET_L SCD0_L SMSG_L SCD1_L SSEL_L SCD2_L SCD_L SCD3_L SREQ_L SCD4_L SI/O_L SCD5_L SCD8_L SCD6_L SCD9_L SCD7_L SCD10_L SCDP_L SCD11_L D-10 Connectors...
  • Page 201 IDE Connector Pinout Signal Signal RESET_L IDEDRQ DIOW_L DIOR_L IORDY DD10 CSEL (1 KΩ p/d) IDEDAK_L DD11 IDEIRQ DD12 Reserved (N/C) IDESA1 DD13 PDIAG_L (tied to GND) IDESA0 DD14 IDESA2 IDECS1_L DD15 IDECS3_L IDEHDACT_L Keyed ,I QR ,'( GULYHV DUH SUHVHQW WKHUH VKRXOG EH QR ,'( FDEOH FRQQHFWHG ,I RQO\ RQH ,'( GULYH LV LQVWDOOHG LW PXVW EH FRQQHFWHG DW WKH HQG RI WKH FDEOH Connectors D-11...
  • Page 202 ISA Connector Pinout Signal Signal Signal Signal IOCHK_L DACK2_L RESET BALE IRQ9 DRQ2 -12V Connector key Connector key SRDY_L SBHE_L MEMCS16_L +12V LA23 IOCS16_L IOCHRDY LA22 IRQ10 SMEMW_L LA21 IRQ11 SA19 SMEMR_L LA20 IRQ12 SA18 IOW_L LA19 IRQ15 SA17 IOR_L LA18 IRQ14 SA16...
  • Page 203 PCI Connector Pinout Signal Signal Signal Signal TRST_L -12 V AD16 AD17 +12 V +3.3 V * CBE2_L FRAME_L TD0 (NC) IRDY_L +5 V +5 V TRDY_L +3.3 V * INTA_L +5 V DEVSEL_L INTC_L INTB_L STOP_L +5 V INTD_L +3.3 V * LOCK_L Reserved...
  • Page 205 Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
  • Page 206 Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See also byte. (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL).
  • Page 207 configuration The way in which a computer is set up to operate. Some configurable options include CPU speed, serial port designation, and memory allocation. coprocessor See math coprocessor. (Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers.
  • Page 208 EEPROM (Electrically Erasable Programmable Read-Only Memory) A type of memory device that stores password and configuration information. (Enhanced Graphics Adapter) A type of video display system that provides medium-resolution text and graphics on TTL monochrome, color, and enhanced color monitors. The Emergency Management Port (EMP) provides an interface to the Console Manager.
  • Page 209 (Gigabyte) 1,073,741,824 bytes. See also byte. hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. (Integrated Circuit) An electronic device that contains miniaturized circuitry. (ISA Configuration Utility) The program that you use to change the configuration of some ISA desktop computers.
  • Page 210 (Local Area Network) A group of computers linked together within a limited area to exchange information. (Liquid Crystal Display) The type of video display used in portable computers. (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address.
  • Page 211 mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs. NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off.
  • Page 212 pixel The smallest element that is visible on a video display. The resolution of a video display system is measured in pixels. (Plug-n-Play) Plug-and-play is the ability to plug a device into a computer and have the computer recognize that the device is there. The user doesn't have to tell the computer.
  • Page 213 serial communication Information sent sequentially, one bit at a time. serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device, such as a mouse, a modem, or a serial printer. Setup program The program that you use to change the configuration of some ISA desktop and notebook computers.
  • Page 214 (Video Graphics Array) A type of video display system that provides high- resolution text and graphics on analog color monitors. 10 Glossary...
  • Page 215 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 216 Serial Number Date Component Manufacturer Name & Model (if available) Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1...
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