Canon MX490 series Online Manual page 82

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If the problem is not resolved, use the printer driver from your computer to perform the print job and check

whether the data can be printed normally on the printer.

If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.

• With a wireless LAN connection, after the printer is turned on, it may take several minutes before

communication is possible. Check that your printer is connected to the wireless network, and wait a

while before you start printing.

• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not

processed within 24 hours after it was submitted, the print job is automatically canceled. If this

happens, check the printer power and the Internet connection, and then re-submit the print job.

Printing starts on its own even if you do not do anything

A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.

On the printer operation panel, select the

Connection setup -> IJCloudPrintingCtr -> Delete from service to delete the service registration.

After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the

If you are unable to log in correctly even after entering the correct

password in iOS or Mac

If you are using iOS or Mac and the password contains the ¥ or ₩ symbol, enter a backslash instead. For

instructions on entering a backslash, see the OS help.

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Setup button, and then select Web service setup ->

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Troubleshooting