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Model shown is KX-TG8522.
Before initial use, see "Getting
Started" on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

Digital Cordless Answering System
Model No.
KX-TG8522AL
KX-TG8523AL

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Summary of Contents for Panasonic KX-TG8522AL

  • Page 1: Operating Instructions

    Model shown is KX-TG8522. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages using the handset..... . . 38 Model composition ....3 Remote operation.
  • Page 3: Introduction

    KX-TG8521 KX-TG8522 KX-TG8521 KX-TGA850 series KX-TG8523 KX-TG8521 KX-TGA850 L The suffix (AL) in the following model numbers will be omitted in these instructions: KX-TG8522AL/KX-TG8523AL Accessory information Supplied accessories Quantity Accessory item/Part number KX-TG8522 KX-TG8523 AC adaptor/PQLV219AL Telephone line cord Rechargeable batteries...
  • Page 4: Expanding Your Phone System

    Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4DPA/2B or HHR-4MRT/2B batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset KX-TCA89, RP-TCA400, RP-TCA430...
  • Page 5: Important Information

    Important Information equipment in fuel depots, chemical plants or where blasting operations are in For your safety progress. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before L Unplug the product from power outlets using the product to ensure proper and safe before cleaning.
  • Page 6: Important Safety Instructions

    L Please ensure that a separate telephone, not dependent on local power, is available Base unit location/avoiding noise for emergency use. The base unit and other compatible Panasonic L This equipment will be inoperable when units use radio waves to communicate with mains power fails.
  • Page 7: Other Information

    Important Information Environment Information on Disposal in other Countries outside the European Union L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration.
  • Page 8: Getting Started

    Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219AL. ■ Base unit Press plug firmly. “Click”...
  • Page 9: Note When Setting Up

    L Use the supplied rechargeable L Even after the handset is fully batteries. For replacement, we charged, the handset can be left on recommend using the Panasonic the base unit or charger without any ill rechargeable batteries noted on page effect on the batteries.
  • Page 10: Controls

    Getting Started K {ECO/R} ECO: Eco mode shortcut key Controls R: Recall/Flash L Microphone Handset M Charge contacts ■ Control type A Soft keys The handset features 2 soft keys and the centre of the navigator key. By pressing a soft key or the centre of the navigator key, you can select the feature shown directly above it on the display.
  • Page 11: Display

    Getting Started Item Meaning Base unit The line is in use. L When flashing slowly: The call is put on hold. L When flashing rapidly: An incoming call is now being received. Missed call (page 33) The base unit transmission power is set to “Low”.
  • Page 12: Screen Saver Mode

    Getting Started Item Meaning Icon Action Someone is using the Plays a message. Line line. in use Stops recording or Answering system is playback. IN USE being used by another Stores phone numbers. handset or the base unit. (page 29, 35) *1 Caller ID subscribers only Inserts a dialling pause.
  • Page 13: Turning The Power On/Off

    Getting Started – pressing {<} or {>} when on a call. L You can select the date format by pressing {#}: – pressing {ic} at all other times. – dd/mm/yy (date/month/year) – yy/mm/dd Enter the current hour and minute. Turning the power Example: 9:30 on/off {0}{9} {3}{0}...
  • Page 14: Display Mode

    Getting Started transmission power may not be Note: reduced. L When in multiple items display mode, L Activating one touch eco mode you can move screens by pressing reduces the range of the base unit in {>} or {<}, without scrolling down or standby mode.
  • Page 15: Making/Answering Calls

    Making/Answering Calls indicator flashes. To cancel, press {ic}. Making calls Erasing a number in the redial list Lift the handset and dial the phone number. j (right soft key) or {>} (R) L To correct a digit, press ^. {V}/{^}: Select the desired phone Press {C} or ].
  • Page 16: Useful Features During A Call

    Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the While mute is turned on, you can hear handset off the base unit or charger. You the other party, but the other party do not need to press {C}. To turn this cannot hear you.
  • Page 17: Key Lock

    Making/Answering Calls Note: L A 2nd handset cannot join an outside call that is being recorded (page 16). L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 25). Key lock The handset can be locked so that no calls or settings can be made.
  • Page 18: Phonebook

    Phonebook {V}/{^}: “Category Name” i Handset phonebook Edit the name (10 characters max.; The phonebook allows you to make calls page 44). i M i {ic} without having to dial manually. You can add 200 names and phone numbers, Finding and calling a assign each phonebook entry to the phonebook entry desired category.
  • Page 19: Chain Dial

    Phonebook {V}/{^}: Select the desired Find the desired entry (page 18). category. i M L If you select “All”, the unit ends {V}/{^}: “Speed Dial” i M the category search. {V}/{^}: Select the desired dial key {V}/{^}: Scroll through the number.
  • Page 20: Copying Phonebook Entries

    PIN as necessary (page 15). Copying phonebook entries You can copy phonebook entries between 2 handsets. *1 Panasonic compatible handset Note: L Category settings for phonebook entries are not copied. Copying an entry Find the desired entry (page 18).
  • Page 21: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 21) – using the direct commands (page 23) L Direct command is the main method used in these operating instructions. Programming by scrolling through the display menus 1 (centre of navigator key) Press {V}, {^}, {>}, or {<} to select the desired main menu.
  • Page 22 Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Intercom – Ringer Setup Ringer Volume Handset – Base Unit – – Ringtone Night Mode On/Off Start/End Ring Delay Select Category – Initial Setup Ringer Setup Ringer Volume – Handset –...
  • Page 23 Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Initial Setup Keytones – Area Code – Call Restrict – Auto Talk Line Setup Recall/Flash – – Privacy Mode – Base Unit PIN – Repeater Mode Register Register H.set – Select Base Language Display...
  • Page 24 Programming Feature Code Setting System Page {1}: On {0}: <Off> – Night Mode {2}{3}{8} (On/Off) <23:00/06:00> – Night Mode {2}{3}{7} (Start/End) – Night Mode {1}: 30 sec. {2}{3}{9} (Ring Delay) {2}: <60 sec.> {3}: 90 sec. {4}: 120 sec. {0}: No Ringing –...
  • Page 25 Programming Feature Code Setting System Page Recall/Flash {0}: 900 msec. {1}{2}{1} {1}: 700 msec. {2}: 600 msec. {3}: 400 msec. {4}: 300 msec. {5}: 250 msec. {*}: 200 msec. {#}: 160 msec. {6}: 110 msec. {7}: <100 msec.> {8}: 90 msec. {9}: 80 msec.
  • Page 26 Programming *1 If “System” column is checked, you do not need to program the same item using another handset. *2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID”.
  • Page 27: Special Programming

    Programming M i {ic} L When the alarm is set, E is Special programming displayed. Note: Memo alarm L To stop the alarm, press any dial key An alarm sounds at the set time for 3 or place the handset on the base unit minutes.
  • Page 28 Programming L You can select 24-hour or 12- L To cancel a selected category, hour clock format (“AM” or “PM”) press t again. “Q” disappears. by pressing /. M i {ic} Enter the desired hour and minute Note: you wish to end this feature. i L You can also select the categories in step 2 as follows: {ic}...
  • Page 29 Programming 1 (centre of navigator key) i Enter the phone number (24 digits max.). i M {#}{2}{5}{5} L To erase a digit, press ^. Enter an area code (5 digits max.). i M i {ic} {ic} Incoming call barring (Caller Viewing/editing/erasing bar call numbers ID subscribers only)
  • Page 30: Registering A Unit

    Programming restricted. Storing area codes here Important: prevents the restricted handsets from L The additional handset model dialling any phone number in that area recommended for use with this unit is code. noted on page 4. If another handset model is used, certain operations 1 (centre of navigator key) i (handset settings, base unit settings, {#}{2}{5}{6}...
  • Page 31 You can increase the signal range of the 1 (centre of navigator key) i base unit by using a DECT repeater. {#}{1}{3}{7} Please use only the Panasonic DECT {V}/{^}: Select the desired base repeater noted on page 4. Contact your unit number, or “Auto”. i M Panasonic dealer for details.
  • Page 32 Programming Setting the repeater mode 1 (centre of navigator key) i {#}{1}{3}{8} {V}/{^}: Select the desired setting. i M i {ic} Note: L After turning the repeater mode on or off, _ is displayed on the handset momentarily. This is normal and the handset can be used once w is displayed.
  • Page 33: Caller Id Service

    Caller ID Service operation is performed by one of the registered handsets: Using Caller ID service – Being replaced on the base unit or charger. Important: – Pressing {ic}. L This unit is Caller ID compatible. To use Caller ID features (such as Phonebook name display displaying caller phone numbers), you When caller information is received and...
  • Page 34: Caller List

    Caller ID Service {ic} Category settings for phonebook Category settings can help you identify Caller list who is calling by using different ringer tones and display colours for different Important: categories of callers. When adding an L Only 1 person can access the caller entry to the phonebook, you can assign list at a time.
  • Page 35 Caller ID Service L You can see the detailed information about the caller by pressing A when in multiple display mode. ~ i Edit the number. L Press dial key ({0} to {9}) to add, ^ to delete. Erasing selected caller information {<} (y) {V}/{^}: Select the desired entry.
  • Page 36: Answering System

    Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. The answering system can answer and record calls for you when you are unavailable to answer the phone.
  • Page 37: Greeting Message

    Answering System {V}/{^}: Select the desired setting. Resetting to a pre-recorded greeting i M i {ic} message If you want to use a pre-recorded greeting message once you record your Greeting message own greeting message, you need to erase your own greeting message. When the unit answers a call, a greeting 1 (centre of navigator key) i message is played to callers.
  • Page 38: Listening To Messages Using The Handset

    Answering System {V}/{^}: Select the desired item from Operation the message list. i 0 Repeat message L You can erase the selected Skip message message as follows: W i {V}/{^}: “Yes” i M Stop playback {■} When finished, press {ic}. Erase currently playing message Note:...
  • Page 39: Remote Operation

    Answering System Operation Remote operation Turn answering system off Using a touch-tone phone, you can call Erase currently {*}{4} your phone number from outside and playing message access the unit to listen to messages or Erase all messages change answering system settings. The {*}{5} unit’s voice guidance prompts you to Reset to a pre-...
  • Page 40: Answering System Settings

    Answering System Follow the voice guidance prompts Operation as necessary or control the unit Reset to a pre-recorded {*}{6} using remote commands (page 40). greeting message (during When finished, hang up. greeting message playback) Note: End remote operation L You can also leave a message just as {*}{#} (or hang up) any outside caller can.
  • Page 41 Answering System “Auto”: The unit’s answering system “Number of Rings” to a shorter answers at the end of the 2nd ring when duration on your unit so your unit’s new messages have been recorded, or answering machine can pick up the at the end of the 5th ring when there are call prior to the voice mail provided by no new messages.
  • Page 42: Voice Mail Service

    Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 43: Intercom/Locator

    Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets in the same radio cell. Outside calls can be transferred Note: between 2 handsets in the same radio L If you receive an outside call while cell. talking on the intercom, you hear 2 2 handsets in the same radio cell can tones.
  • Page 44: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 44). – Press {<} or {>} to move the cursor left or right. –...
  • Page 45 Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)
  • Page 46: Error Messages

    Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The handset has lost communication with the base Base no power unit. Move closer to the base unit and try again. No link to base.
  • Page 47: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not...
  • Page 48 Useful Information Programmable settings Problem Cause/solution The display is in a L Change the display language (page 13). language I cannot read. While programming, L A call matching an entry in the call barred list is being the display returns to received.
  • Page 49 Useful Information Making/answering calls, intercom Problem Cause/solution _ is displayed. L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. L The handset is not registered to the base unit. Register it (page 30).
  • Page 50 Useful Information Caller ID Problem Cause/solution Caller information is L You must subscribe to a Caller ID service. Contact not displayed. your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall socket.
  • Page 51 Useful Information Answering system Problem Cause/solution The unit does not L The answering system is turned off. Turn it on (page record new messages. 36). L The message memory is full. Erase unwanted messages (page 38). L The recording time is set to “Greeting Only”. Change the setting (page 41).
  • Page 52: Wall Mounting

    Useful Information Liquid damage Problem Cause/solution Liquid or other form of L Disconnect the AC adaptor and telephone line cord moisture has entered from the base unit. Remove the batteries from the the handset/base unit. handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
  • Page 53: Instructions To Customer

    Useful Information Instructions to customer Installation Install this telephone yourself by simply plugging it into the line socket for any regular telephone. You may connect it in place of your existing telephone or to any spare telephone socket installed in your premises. To disconnect your existing telephone you must first remove its plug from the line socket.
  • Page 54 Useful Information Should the cordless telephone not operate when plugged into a socket, it is either faulty or unsuitable for operation with your telephone service. It should be returned to the store where purchased or to an Authorised Service Centre. Service difficulties If at any time a fault occurs on your telephone service carry out the following checks before you call for service:...
  • Page 55: Index

    Index Wallpaper: 24 Index Eco mode: 13 Error messages: 46 Additional base units: 30 Handset Additional handsets: 30 Deregistration: 31 Answering calls: 15 Locator: 43 Answering system: 36 Name: 28 Call screening: 36 Registration: 30 Erasing messages: 38, 39, 40 Hold: 16 Greeting message: 37 Incoming call barring: 29...
  • Page 56 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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Kx-tg8523al

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