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Canon iR C3380 series Service Manual
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Service Manual

iR C3380/2880 Series
Aug 29 2006

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Summary of Contents for Canon iR C3380 series

  • Page 1: Service Manual

    Service Manual iR C3380/2880 Series Aug 29 2006...
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 4 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.
  • Page 7: Table Of Contents

    Contents Contents Chapter 1 Introduction 1.1 System Construction ..........................1- 1 1.1.1 System Configuration Overview (Delivery Accessories) ..................1- 1 1.1.2 System Configuration 1 (Delivery Accessories) ...................... 1- 1 1.1.3 System Configuration 2 (Delivery Accessories) ...................... 1- 2 1.1.4 System Configuration 3 (Delivery Accessories) ...................... 1- 3 1.1.5 System Configuration (Pickup/Original Processing Accessories) ................
  • Page 8 Contents 2.2.3 Installation of the Scanner ............................2- 4 2.2.4 Installation of the Drum Cartridge ..........................2- 4 2.2.5 Installation of the Toner Retainer..........................2- 8 2.2.6 Connection of the Cable ............................2- 8 2.2.7 Attaching Other Parts...............................2- 8 2.2.8 Fixing the Machine in Place ...........................2- 10 2.2.9 Setting Up the Cassette ............................2- 10 2.2.10 Automatic Gradation Correction...........................2- 11 2.2.11 Adjusting the Image Position..........................2- 11...
  • Page 9 Contents 2.14.2 Turning Off the Host Machine..........................2- 48 2.14.3 Installation Procedure ............................2- 48 2.15 Installing the Power Supply ........................2- 54 2.15.1 Turning Off the Machine ............................2- 54 2.15.2 Installation Procedure ............................2- 55 2.16 Installing the DADF ..........................2- 59 2.16.1 Checking the Contents ............................
  • Page 10 Contents 4.7.2 Main Controller PCB (main) ...........................4- 14 4.7.2.1 Before Removing the Main Controller PCB ........................... 4- 14 4.7.2.2 Removing the Main Controller PCB ............................4- 14 4.7.2.3 Replacing Main Controller PCB ............................4- 14 4.7.3 Main Controller PCB (sub R-A)..........................4- 15 4.7.3.1 Before Removing the Main Controller PCB (sub-R-A)......................
  • Page 11 Contents 5.3.4.1 Scanning Lamp ..................................5- 10 5.3.4.2 Overview ....................................5- 10 5.3.4.3 Activation Control................................... 5- 10 5.3.4.4 Error Detection..................................5- 10 5.3.5 Detecting the Size of Originals ..........................5- 10 5.3.5.1 Overview ....................................5- 10 5.3.5.2 Points of Original Size Detection ............................5- 11 5.3.5.3 Overview of Detection Operation ............................
  • Page 12 Contents 6.2.2 Controlling the Intensity of Laser Light........................6- 9 6.2.2.1 APC Control ..................................... 6- 9 6.2.3 Controlling the Laser Scanner Motor ........................6- 10 6.2.3.1 Controlling the Speed of the Laser Scanner Motor........................ 6- 10 6.3 Parts Replacement Procedure ......................... 6- 12 6.3.1 Laser Scanner Unit ..............................6- 12 6.3.1.1 Before Removing the Laser Scanner Unit ..........................
  • Page 13 Contents 7.7.1.1 Overview ....................................7- 35 7.7.1.2 Primary Transfer Block ................................7- 35 7.7.1.3 ITB Soiling Removal Sequence Control..........................7- 36 7.7.1.4 Secondary Transfer Block..............................7- 37 7.8 Waste Toner Collection Mechanism ......................7- 37 7.8.1 Collecting the Waste Toner ........................... 7- 37 7.8.2 Detecting the Level of Waste Toner ........................
  • Page 14 Contents 8.4.3.2 Material Difference Jam ................................. 8- 14 8.4.3.3 Door Open Jam..................................8- 14 8.5 Cassette Pick-Up Unit ..........................8- 14 8.5.1 Overview ................................8- 14 8.5.2 Basic Sequence ..............................8- 15 8.5.3 Identifying the Paper Size ............................8- 15 8.5.4 Setting Up the Universal Cassette .........................8- 16 8.5.5 Paper Level Sensor ...............................8- 17 8.6 Manual Feed Pickup Unit .........................
  • Page 15 Contents 8.11.10.2 Removing Cassette Retry Paper Sensor .......................... 8- 35 8.11.11 Cassette Paper Sensor............................8- 36 8.11.11.1 Before Removing Cassette Paper Sensor ......................... 8- 36 8.11.11.2 Removing Cassette Paper Sensor ............................ 8- 36 8.11.12 Cassette Paper Level Sensor (A/B) ........................8- 36 8.11.12.1 Before Removing Cassette Paper Level Sensor (A/B) ......................
  • Page 16 Contents 9.4.1 Overview ..................................9- 9 9.4.2 Fixing System Error Code............................9- 11 9.5 Parts Replacement Procedure ......................... 9- 12 9.5.1 Fixing Unit ................................9- 12 9.5.1.1 Before Removing Fixing Unit ..............................9- 12 9.5.1.2 Removing Fixing Unit................................9- 12 9.5.2 Fixing Film Unit ..............................9- 12 9.5.2.1 Before Removing Fixing Film Unit ............................
  • Page 17 Contents 10.5.1.11 Reader Rear Cover ................................10- 16 10.5.2 Hopper Drive Unit .............................. 10- 16 10.5.2.1 Removing the Hopper Drive Unit ............................10- 16 10.5.3 Option Power Supply Assembly ........................10- 18 10.5.3.1 Before Detaching the Optional Power Supply PCB ......................10- 18 10.5.3.2 Detaching the Optional Power Supply PCB ........................
  • Page 18 Contents 10.5.21.2 Removing the Fixing Exhaust Fan ........................... 10- 29 10.5.22 Power Supply Cooing Fan..........................10- 29 10.5.22.1 Before Removing the Power Supply Fan 2 ........................10- 29 10.5.22.2 Removing the Power Supply Fan 2..........................10- 29 10.5.23 Power Supply Exhaust Fan ..........................10- 29 10.5.23.1 Before Removing the Power Supply Fan .........................
  • Page 19 Contents 11.1.26 Reference material............................11- 36 11.1.27 Option for exclusive individual measure ......................11- 37 Chapter 12 RDS 12.1 RDS ................................12- 1 12.1.1 Application operation mode ..........................12- 1 12.1.2 Service Center URL and Port Specification......................12- 1 12.1.3 Communication test ............................. 12- 1 12.1.4 Communication log ..............................
  • Page 20 Contents Chapter 15 Correcting Faulty Images 15.1 Making lnitial Checks ..........................15- 1 15.1.1 Checking the Site Environment..........................15- 1 15.1.2 Checking the Paper..............................15- 1 15.1.3 Checking the Durables............................15- 1 15.1.4 Checking the Units and Functional Blocks......................15- 1 15.1.5 Others ..................................15- 1 15.2 Test Print ..............................
  • Page 21 Contents 17.1.3 Exiting service modes............................17- 2 17.1.4 Back-up of service mode ............................. 17- 2 17.1.5 Initial Screen ................................ 17- 3 17.1.6 Main/intermediate Item Screen..........................17- 3 17.1.7 Sub- Item Screen..............................17- 3 17.2 DISPLAY (Status Display Mode) ......................17- 4 17.2.1 COPIER ................................
  • Page 22 Contents 18.3.1 Formatting All Partitions .............................18- 10 18.3.2 Formatting Selected Partitions ...........................18- 11 18.3.3 Formatting the Partitions ............................18- 12 18.4 Downloading System Software......................18- 13 18.4.1 Batch Downloading ............................18- 13 18.4.1.1 Outline....................................18- 13 18.4.1.2 Downloading Procedure..............................18- 13 18.4.2 Downloading the System Software (Single).......................18- 16 18.4.2.1 Downloading Procedure..............................
  • Page 23: Chapter 1 Introduction

    Chapter 1 Introduction...
  • Page 25 Contents Contents 1.1 System Construction ..............................1-1 1.1.1 System Configuration Overview (Delivery Accessories)......................1-1 1.1.2 System Configuration 1 (Delivery Accessories).......................... 1-1 1.1.3 System Configuration 2 (Delivery Accessories).......................... 1-2 1.1.4 System Configuration 3 (Delivery Accessories).......................... 1-3 1.1.5 System Configuration (Pickup/Original Processing Accessories)....................1-4 1.1.6 Reader Heater System Configuration ............................
  • Page 27: System Construction

    Chapter 1 1.1 System Construction 1.1.1 System Configuration Overview (Delivery Accessories) 0013-5514 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The delivery accessories for the machine can be divided into three patterns in accordance with the available functions. - In case a large amount of delivery processing or a several types of delivery processing (e.g., staple, punch) are necessary: system configuration 1 for the delivery accessories.
  • Page 28: System Configuration 2 (Delivery Accessories)

    Chapter 1 The available functions and the accessories needed are shown below. T-1-1 Function Accessory needed - Three-system delivery function Finisher Y1 or Saddle Finisher-Y2 Optional Power Supply-R1 (100V) Buffer - Staple function Path Unit-E2 T-1-2 Function Accessory needed - Saddle function Saddle Finisher-Y2 Optional Power Supply-R1 (100V) Buffer Path Unit-E2...
  • Page 29: System Configuration 3 (Delivery Accessories)

    Chapter 1 1.1.4 System Configuration 3 (Delivery Accessories) 0013-8333 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The system configuration is shown below. [1a] F-1-3 Inner 2-way Tray-D1 [1a] Installation Procedure - Mounting the Inner 2-way Tray-D1. Copy Tray-J1 Installation Procedure - Refer to this service manual.
  • Page 30: System Configuration (Pickup/Original Processing Accessories)

    Chapter 1 1.1.5 System Configuration (Pickup/Original Processing Accessories) 0013-8334 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The system configuration is shown below. [10] [10a] [11] [9a] [4a] [8a] [6a] F-1-4 DADF-N1 Installation Procedure - Refer to this service manual.
  • Page 31: Reader Heater System Configuration

    Chapter 1 1.1.6 Reader Heater System Configuration 0013-9676 iR C3380i / iR C3380 / iR C2880i / iR C2880 The system configuration is shown below. F-1-5 T-1-6 Reader Heater Unit-B1 Installation Procedure - Refer to this service manual. Cassette Heater PCB-G1 1.1.7 Cassette Heater System Configuration 1 0014-2691 iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 32: Side Deck Heater System Configuration

    Chapter 1 F-1-7 T-1-8 [1] Cassette Heater Unit-29 (attached to the Cassette Feeding Unit) [2] Heater Switch PCB-C1 [3] Outlet Unit [4] Cassette Heater Attachment-D2 1.1.9 Side Deck Heater System Configuration 0013-9785 iR C3380i / iR C3380 / iR C2880i / iR C2880 The system configuration is shown below.
  • Page 33: Functions Of Printing/Transmission Accessories (Eur)

    Chapter 1 [10] [11] [12] [13] [14] [15] [20] [16] [19] [17] [18] F-1-9 Color UFRII Printer Kit-Q1(License) Color UFRII/PCL Printer Kit-Q1(License) Color PS Printer Kit-Q1(License) Direct Printing Kit-F1(License) Color Universal Send Kit-H1(License) Universal Send PDF Security Feature Set-A1(License) Universal Send PDF Advanced Feature Set-A1 (EUR)(License) Secure Watermark-A1(License) HDD Date Erase Kit-A1(License) [10]...
  • Page 34: Product Specifications

    Chapter 1 Function Accessory needed Overview Faxing (1-line) Super G3 FAX Board-W1 HDD Erase HDD Date Erase Kit-A1 Encryption HDD Data Encryption Kit-B1 Voice Guidance Voice Guidance Kit-B1 Voice Recognition/Voice Guidance Function Voice Operation Kit-A1 Remote Operation Remote Operator's Software Kit-A2 Web browsing Web Access Software-E1 Barcode Function...
  • Page 35: Cross Section

    Chapter 1 1.2.1.2 Cross Section 0013-8324 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 [1] [2] [46] [45] [44] [43] [10] [42] [11] [12] [41] [13] [14] [15] [40] [16] [17] [39] [18] [19] [38] [20]...
  • Page 36: User Mode Items

    Chapter 1 [43] Y Toner Container [44] M Toner Container [45] C Toner Container [46] Bk Toner Container 1.2.2 User Mode Items 1.2.2.1 Common Settings 0013-9030 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 * Indicates the default setting.
  • Page 37 Chapter 1 Item Description Device Information Delivery Item Tray Designation If the Optional Copy Tray-J1 Is Attached: Yes*2 Tray A: Copy*, Mail Box*, Printer, Receive, Fax, Other Tray B: Copy, Mail Box, Printer*, Receive, Fax*, Other* If the Optional Inner 2way Tray-D1 Is Attached: Tray A: Copy*, Mail Box*, Printer, Receive, Fax, Other Tray B: Copy, Mail Box, Printer*, Receive, Fax*, Other* If the Optional Inner 2way Tray-D1 and Copy Tray-J1 Are Attached:...
  • Page 38: Timer Settings

    Chapter 1 1.2.2.2 Timer Settings 0013-9067 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 * Indicates the default setting. T-1-12 Item Description Device Information Delivery Item Time Fine Adjustment 00:00 to 23:59, in one minute increments Auto Sleep Time 10, 15, 20*, 30, 40, 50 min., 1 hour, 90 min., 2, 3, 4 hours Auto Clear Time...
  • Page 39: System Settings

    Chapter 1 Item Description Device Information Delivery Item Print List: Send Address Book List Address Book 1 to 10; One-touch Buttons, Print List User Data List Print List Print List: Fax*1 User Data List Print List 1.2.2.5 System Settings 0013-9073 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 * Indicates the default setting.
  • Page 40 Chapter 1 Item Description Device Information Delivery Item Allow PDF Send with Expired Certificates*1 On, Off* Always Add Device Signature to Send PDF*1 On, Off* Device Information Settings Device Name 32 characters maximum Location 32 characters maximum Forwarding Settings Receive Type, E-mail Priority, Edit, Erase, Print List Validate/Invalidate, Register (Registered Forwarding Settings), Forward w/o Conditions Clear Message Board Clear...
  • Page 41: Copy Settings

    Chapter 1 1.2.2.6 Copy Settings 0013-9609 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 * Indicates the default setting. *1 Indicates items that appear only when the appropriate optional equipment is attached to the Color imageRUNNER C3380/C2880. For the Color imageRUNNER C3380i/C2880i, these items are displayed by default.
  • Page 42: Mail Box Settings

    Chapter 1 Item Description Device Information Delivery Item Received Page Footer On, Off* 2 On 1 Log On, Off* Gamma Value for YCbCr Received Jobs Gamma 1.0, Gamma 1.4, Gamma 1.8*, Gamma 2.2 Fax Settings: User Settings*1 Unit Telephone # 20 digits maximum Tel Line Type Pulse, Tone*...
  • Page 43: User Maintenance

    Chapter 1 1.2.3 User Maintenance 1.2.3.1 Cleaning 0013-9655 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine has some components that must be cleaned by the user on a periodical basis (about once a month); advise the user on how to clean such components: 1.
  • Page 44 Chapter 1 4) Clean the 3 rollers [1] with a cloth moistened with water (well-wrung); then, dry wipe them with a soft, dry cloth. F-1-17 5) Clean the clear plastic part [1] on the upper side of the middle cover with a cloth moistened with water (well-wrung); then, dry wipe them with a soft, dry cloth. F-1-18 6) Close the middle cover and the feeder cover.
  • Page 45 Chapter 1 F-1-21 4) Close the feeder. 4. Dustproof Glass 1) Open the front cover [1] of the host machine. F-1-22 2) Take out the cleaning tool [1] from the backside of the front cover. F-1-23 3) Hold the knob of the cleaning tool [1], and slowly move it back and forth to clean the 4 internal points [2] of the host machine with the pad at the tip of the cleaning tool.
  • Page 46: Inspection

    Chapter 1 1.2.3.2 Inspection 0013-9705 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine is equipped with a breaker for detection of over-current and leakage current for enhanced safety, and it is important to check and see that the breaker operates properly.
  • Page 47: Safety

    Chapter 1 1.2.4 Safety 1.2.4.1 Laser safety 0013-8886 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Laser beam radiation may pose a danger to the human body. A laser scanner mounted on the machine is sealed with the protection housing and external cover to prevent the laser beam from leaking to the outside.
  • Page 48: Safety Of Toner

    Chapter 1 F-1-30 1.2.4.4 Safety of Toner 0013-8893 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. About Toner The machine's toner is a non-toxic material made of plastic, iron, and small amounts of dye. Do not throw toner into fire.
  • Page 49: Others

    Chapter 1 Separation method Curvature separation + discharger Drum cleaning method Cleaning blade Trasnsfer cleaning method Cleaning blade Fixing method On-demand fixing Delivery method Face down Warm-up time After Powering ON: iR C3380/C2880: 30 seconds iR C3380i/C2880i: 38 seconds Returning from the Sleep mode: 15 to 30 seconds Retuning from the Low-Power mode: Approximately 15 seconds Toner type monochrome/color: nonmagnetism negative toner...
  • Page 50: Type Of Paper

    Chapter 1 iR C3380 Series Type of paper First/second delivery third delivery Cassette Manual Both Cassette Manual Both feeding sides feeding sides Standard paper A4, LTR 33/30 33/30 A4R, LTRR B4, LGL A5R, STMTR 12"X18" SRA3 Heavy paper 1 (105 to 163g/m2) A4, LTR 16.5/15...
  • Page 51 Chapter 1 Heavy paper 2 A3, B4, LDR, LGL, A4R, LTRR (164g/m2 to 220g/m2) A4, LTR B5, Exe, A5R, STMTR, B5, 12"X18" A5, STMT, SAR3 A4,LTR Card Postal card A6R non-fixed size, Return postal card A5/A5R non-fixed size Four-panel postcard A4/A4R non-fixed size Label A4,A4R,LTR,LTRR...
  • Page 53: Chapter 2 Installation

    Chapter 2 Installation...
  • Page 55 Contents Contents 2.1 Making Pre-Checks................................2-1 2.1.1 Selecting the Site of Installation ..............................2-1 2.1.2 Check to Make Before Installation .............................. 2-2 2.1.3 Combination Table of Accessories .............................. 2-2 2.1.4 Checking the Contents ................................. 2-3 2.2 Unpacking and Installation ............................2-4 2.2.1 Points to Note When Turning Off the Main Power ........................2-4 2.2.2 Unpacking ....................................
  • Page 56 Contents 2.11.3 Checking the Parts ................................... 2-29 2.11.4 Turning Off the Host Machine..............................2-29 2.11.5 Mounting the Cassette Heater Unit............................2-30 2.11.6 Mounting the Heater PCB................................ 2-32 2.12 Installing the Cassette Heater for the Cassette Pedestal.................... 2-35 2.12.1 Checking the Parts ................................... 2-35 2.12.2 Turning Off the Host Machine..............................
  • Page 57: Making Pre-Checks

    Chapter 2 2.1 Making Pre-Checks 2.1.1 Selecting the Site of Installation 0013-8396 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Select the site of installation against the following requirements; if possible, visit the user's before delivery of the machine: 1) There must be a power outlet properly grounded and rated as indicated (+, -10%) for exclusive use by the machine.
  • Page 58: Check To Make Before Installation

    Chapter 2 DADF-L1 + Finisher-Z1 + Side Paper Deck-Z1 4" (100 mm) or more 63" (1,601 mm) 55" (1,398 mm) F-2-3 DADF-L1 + Saddle Finisher-Y2 + Puncher Unit-L1 + Buffer Pass Unit-E1 + Side Paper deck-Z1 4" (100 mm) or more 84 3/4"...
  • Page 59: Checking The Contents

    Chapter 2 2.1.4 Checking the Contents 0014-4854 iR C3380i / iR C3380 / iR C2880i / iR C2880 MEMO: Remove all bundled parts in the cassette. [2]* The following may Immigration papers, Badges Also, all literary, musical, artistic YOU MAY BE COMMITTING not be copied: or insignia and typographical works are...
  • Page 60: Unpacking And Installation

    Chapter 2 2.2 Unpacking and Installation 2.2.1 Points to Note When Turning Off the Main Power 0013-8256 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 How to Turn Off the Main Power When turning off the main power, be sure to go through the following steps to protect the hard disk: 1) Hold down the control panel power switch for 3 sec or more.
  • Page 61 Chapter 2 F-2-12 7) Press the push-button [1], and hold the grip [2] to open the ITB unit [3] upward. F-2-10 5) Remove the 2 screws [1]. F-2-13 8) Secure the ITB unit [1] in place with the tip-resistant arm [2] (Secure in the lower slot of the 2) Do not touch the ITB.
  • Page 62 Chapter 2 - Check the color of the drum cartridge by the label [1]. F-2-17 10) Hold the drum cartridge with both hands as shown in the figure, and shake it up and down 5 times to ensure the developer inside spread evenly.
  • Page 63 Chapter 2 F-2-20 F-2-23 Points to Note When Removing Drum Cartridge When removing the drum cartridge, make sure that the shutter lever is at the 'Unlock' position. If removing the drum cartridge from the machine while the shutter lever is not at the 'Unlock' position, and then mounting the cartridge again after shift- ing the lever to the 'Unlock' position, the shutter of the drum cartridge is not opened properly.
  • Page 64: Installation Of The Toner Retainer

    Chapter 2 F-2-25 19) Fix the process unit in place with 2 screws that were removed in the step 5) to attach the handle cover. Close the lower right cover of the main body after fixing surely the process unit. The position of the process unit may be displaced in closing the lower right cover of the main body first.
  • Page 65 Chapter 2 F-2-32 F-2-29 2) Using tweezers, fix the stamp in place, making sure that the print face of the stamp faces upward. Do not attach the service container: - Inside the machine - in the position onto which attachment of the service book container may block off the louver area Be sure to push in the stamp until a click is felt.
  • Page 66: Fixing The Machine In Place

    Chapter 2 <Copy Inhibit Label > 1) Open copyboard or DADF, and attach the copy inhibit label [1] in the language matching to the location over the label attached at shipment. (A label in English is attached at shipment) F-2-35 <Shut-Down Label>...
  • Page 67: Automatic Gradation Correction

    Chapter 2 2.2.11 Adjusting the Image Position 0013-8276 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. Adjusting the Margin (1st side; mechanical adjustment) 1) Make a copy using the cassettes 1 and 2 as the source of paper; then, check to see that the margin on the front side is 2.5±1.5 mm.
  • Page 68 Chapter 2 F-2-47 F-2-50 A. Making Adjustments for the Cassette 1 B-3) Tighten the fixing screw. A-1) Free the 2 claws [1], and pull the grip (right front) [2] in the direction B-4) Slide back the cassette 2. of the arrow to detach. B-5) Make a copy using the cassette 2 as the source of paper;...
  • Page 69 Chapter 2 (–) (–) 2.5 ± 1.5mm 2.5 ± 2.0mm F-2-52 F-2-55 - If the value is not as indicated, make the following adjustments: 2) If the value is not as indicated, change the horizontal registration 3) Remove the paper from the manual feed tray. adjustment value for the 2nd side for the manual feed tray.
  • Page 70: Checking The Connection To The Network

    Chapter 2 2.3 Checking the Connection to the Network 2.3.1 Checking the Connection to the Network 0013-8310 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Perform the following work only if the machine is equipped with printer functions: 1) Hold down the control panel power switch for 3 sec or more.
  • Page 71: Making Checks Using A Loopback Address

    Chapter 2 d. faulty user network 2.4.2 Making Checks Using a Loopback Address 0013-8315 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 A loopback address returns before it reaches the main controller PCB (sub LANBAR-C); therefore, executing PING using a loopback address will enable you to find out whether the TCP/IP settings of the machine are correct.
  • Page 72: Relocating The Machine

    Chapter 2 2.6 Relocating the Machine 2.6.1 Relocating the Machine 0013-8321 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 If you need to relocate the machine after installation by truck or other means of transportation, be sure to perform the following work in advance: If you want to move the machine intact with its cassette pedestal, be sure not to use the machine's grips;...
  • Page 73: Installation Procedure

    Chapter 2 2.7.3 Installation Procedure 0013-9957 / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Using a flat-blade screwdriver, free the 2 claws [2] of the delivery cover [1] to remove. F-2-62 2) Fitting the 2 protrusions [1] at the both edges of the tray to the holes, attach the tray [2]. F-2-63 3) Connect the power cable to the outlet.
  • Page 74: Installing The Card Reader

    Chapter 2 2.8 Installing the Card Reader 2.8.1 Checking the Contents 0013-8327 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 To install the card reader-C1, the card reader mounting kit-B1 is necessary. <Card Reader-C1> F-2-64 Card reader 1pc.
  • Page 75: Turning Off The Host Machine

    Chapter 2 2.8.2 Turning Off the Host Machine 0013-8384 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 How to Turn Off the Main Power When turning off the main power, be sure to go through the following steps to protect the hard disk: 1) Hold down the control panel power switch for 3 sec or more.
  • Page 76 Chapter 2 F-2-68 5) Connect the relay cable [1] to the connector area [2] of the host machine. F-2-69 6) Pass the relay cable [2] from the cut off [1], and attach the rear right cover [3]. - 4 screws [4] (removed in the step 3)) F-2-70 7) Close the cassette upper right cover and the cassette lower right cover.
  • Page 77 Chapter 2 8) Attach the card reader [1] and the card reader base plate [2]. - 1 toothed washer [3] - 1 screw (TP; M4X8) [4] F-2-71 9) 9) Fix the relay cable [1] of the card reader in place. - 1 edge saddle [2] - 1 wire saddle [3] F-2-72...
  • Page 78: Installation Procedure In The Imageware Accounting Manager (Hereinafter Referred To Iwam) Environment

    Chapter 2 F-2-74 12) Plug the power cable (for outlet) into the outlet. 13) Turn ON the switch of the main power. 14) Enter the card number (1 through 2001) to use by selecting the following in service mode of host machine: COPIER >...
  • Page 79: Installing The Original Tray

    Chapter 2 2.9 Installing the Original Tray 2.9.1 Checking the Content 0013-9672 / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Document Tray-J1> F-2-75 Document Tray [2]* washer stepped screw (RS tightening) [4]* stepped screw (M4) * do not use with the host machine.
  • Page 80 Chapter 2 F-2-77 B: In the case that the card reader is attached to the host machine F-2-78 3) Set the cut-offs [2] of the support plate on the Document Tray [1] with the stepped screws [3]. F-2-79 2-24...
  • Page 81: Installing The Key Switch Unit

    Chapter 2 2.10 Installing the Key Switch Unit 2.10.1 Checking the Contents 0013-8322 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Control Key Unit-A2> F-2-80 Key switch unit 1pc. Control key 1pc. Screw (binding; M4X6) 1pc.
  • Page 82 Chapter 2 F-2-82 3) Open the cassette right upper cover [1]. If the cassette pedestal was installed, open also the cassette right lower cover [2]. F-2-83 4) Pull out the reader power supply cable [1]. 5) Detach the right rear cover [2]. - 4 screws [3] F-2-84 6) Remove the key switch bracket [1].
  • Page 83 Chapter 2 F-2-85 7) Fix the key switch unit [2] to the key switch bracket [1]. - 1 screw (binding; M4X6) [3] F-2-86 8) Disconnect the connector [1] on the main body from the wire saddle [2] to get it out to the rear side of the main body. 9) Close the wire saddle.
  • Page 84: Checking After Installation

    Chapter 2 F-2-89 12) Remove the blanking area [2] of the right rear cover [1] with nipper, etc. F-2-90 13) Attach the right rear cover. 14) Close the cassette right upper cover and the cassette right lower cover. 15) Connect the reader power supply cable. 16) Attach the rear upper cover.
  • Page 85: Installing The Cassette Heater

    Chapter 2 2.11 Installing the Cassette Heater 2.11.1 Points to Note at Installation 0014-2976 iR C3380 - In the case of mounting the cassette heater unit to the cassette of the host machine, the heater PCB needs to be mounted. - In the case of mounting the cassette heater unit to the cassette pedestal, the heater PCB and the cassette heater attachment need to be mounted.
  • Page 86: Mounting The Cassette Heater Unit

    Chapter 2 2.11.5 Mounting the Cassette Heater Unit 0014-2734 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. Mounting to the cassette of the host machine To operate the Cassette Heater Unit, the Heater PCB needs to be mounted. 1) Pull out the cassette 1 and 2.
  • Page 87 Chapter 2 F-2-96 7) Put back the cassette 1 and 2. 2. Mounting to the cassette pedestal side To operate the Cassette Heater Unit, the Heater PCB and Cassette Heater Attachment needs to be mounted. 1) Pull out the cassette 3 and 4. 2) While removing the hook by inserting the part indicated as [1] from the front side of the host machine with a flat blade screwdriver, detach the connector cover [2].
  • Page 88: Mounting The Heater Pcb

    Chapter 2 F-2-99 5) Attach the connector cover [1]. 6) Attach the plastic film [2] (for protecting the AC cable) over the cable [3] to fit the end of the connector cover [A] and the end of the rear side of the host machine [B].
  • Page 89 Chapter 2 F-2-102 4) Using nippers, cut off the face plate [2] of the detached rear right cover. F-2-103 5) Detach the lower rear cover [1]. - lattice connector [2] (in the case that the cassette pedestal is mounted) - 3 screws [3] (to loosen) - 6 screws [4] (to remove) F-2-104 6) Pull out the 3 harnesses of the AC connector [1] from the cable guides [2] to remove them from the 2 wire saddles [3].
  • Page 90 Chapter 2 F-2-105 8) Fit the 2 claws [1] to mount the heater PCB [2]. - 2 screws (TP; M3X6) [3] F-2-106 9) Connect the AC connector [1] to the heater PCB, and pass it through the edge saddle [2]. F-2-107 10) Connect the 2 AC connectors [1] to the heater PCB, and pass them through the edge saddle [2].
  • Page 91: Installing The Cassette Heater For The Cassette Pedestal

    Chapter 2 F-2-108 11) Connect the DC connector [1] to the heater PCB, and pass it through the edge saddle [2]. F-2-109 12) By reversing the steps used to remove covers, attach the followings: - lower rear cover - lattice connector (in the case that the cassette pedestal is mounted) - rear right cover - reader power cable 13) In the case that the cassette pedestal is mounted, close the cassette lower right cover.
  • Page 92: Turning Off The Host Machine

    Chapter 2 F-2-110 T-2-4 Name Part No. Qty. Power Code Unit FM3-0278-000 1 pc Power Code FK2-4628-000 1 pc Environment Heater Outlet FM3-0279-000 1 pc Retainer FC7-7138-000 1 pc Screw (TP; M3X6) XB6-7300-607 4 pc Outlet Label FU5-8018-000 1 pc 2.12.2 Turning Off the Host Machine 0014-2680 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 93 Chapter 2 F-2-111 3) Connect the connector [3] of the environment heater outlet [2] to the heater PCB [1], and fix it in place with the edge saddle [4]. 4) Attach the heater outlet [2] with the screw (TP; M3X6) [5]. F-2-112 5) Attach the lower rear cover.
  • Page 94 Chapter 2 F-2-114 8) Connect the connector [1] of the power code unit, and while fitting the hooks [2] to the holes [3] found at the bottom of the cassette pedestal, attach it with 2 screws (TP; M3X6) [4]. F-2-115 F-2-116 9) Attach the rear cover of the cassette pedestal.
  • Page 95: Installing The Voice Guidance Kit

    Chapter 2 F-2-117 13) Attach the plug cover [1] on the power code [2]. - 1 screw [3] (use the screw that was removed in the step 1) - 1 screw (TP; M3X6) [4] F-2-118 2.13 Installing the Voice Guidance Kit 2.13.1 Checking the Contents 0014-2056 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 96: Turning Off The Host Machine

    Chapter 2 Speaker Unit (Upper) 1pc. [10] Screw (binding; M4X6) 1pc. Speaker Unit (Lower) 1pc. [11]* Screw (binding; M4X40) 2pc. Cable (1300 mm) 1pc. [12] Screw (binding; M3X16) 1pc. [4]* Cable (1850 mm) 1pc. [13] Screw (binding; M4X16) 1pc. Cord Guide 7pc.
  • Page 97: Installation Procedure

    Chapter 2 2.13.3 Installation Procedure 0014-2067 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 When installing the machine, see the Combination Table for Accessory Installation. 1. Installation Procedure 1) Release five wire saddles [1] on the rear upper cover, make two cables [2] coming off upward. F-2-120 2) Detach the rear upper cover [1].
  • Page 98 Chapter 2 - 2 screws [2] F-2-123 5) Attach the voice board face plate [2] to the voice board [1]. - 2 screws (binding; M3X6) [3] F-2-124 6) Slide the slide switch SW1 on the voice board to 66MHz from 33MHz of the factory setting. 66MHz F-2-125 The slide switch SW1 on the voice operation board is mounted to switch between in accordance with the transfer speed of PCI bus.
  • Page 99 Chapter 2 33MHz 66MHz F-2-126 7) Connect the voice board [1] into the connector [2] of the main controller PCB. When inserting the voice board into the connector, be sure that the voice board is vertical against the connector. F-2-127 8) Fix the voice board [1] in place with two screws [2] removed in the step 4).
  • Page 100 Chapter 2 F-2-129 12) Mount the speaker unit (lower) [1]. - 1 screw (binding; M4X16) [2] - 1 screw (binding; M3X16) [3] F-2-130 13) Mount the speaker unit (upper) [1] on the speaker unit (lower), fix them with a screw (binding; M4X6) [2] from beneath. F-2-131 14) Detach the cover [1] on the cord guide.
  • Page 101 Chapter 2 F-2-133 16) Connect the cable [2] into the speaker unit [1]. F-2-134 17) Attach the ferrite core [1] to the cable. Be sure that the length [2] is 50 mm or shorter. F-2-135 18) Connect the cable [1] to the terminal [2] of the voice board. 2-45...
  • Page 102 Chapter 2 F-2-136 19) Route the cable [1] through the cord guide [2], attach two cord guide covers [3] and fix them with three wire saddles [4]. - Route them beneath the reader power cable [5]. - There should no excessive bending of the cable. F-2-137 20) Connect the power cable to the power plug.
  • Page 103: Installing The Voice Operation Kit

    Chapter 2 2.14 Installing the Voice Operation Kit 2.14.1 Checking the Contents 0014-2515 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Voice Operation Kit-A1> [10] [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] [21]...
  • Page 104: Turning Off The Host Machine

    Chapter 2 2.14.2 Turning Off the Host Machine 0014-2522 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 How to Turn Off the Main Power When turning off the main power, be sure to go through the following steps to protect the hard disk: 1) Hold down the control panel power switch for 3 sec or more.
  • Page 105 Chapter 2 F-2-141 4) Detach the blanking plate [1] (Do not use the detached blanking plate). - 2 screws [2] F-2-142 5) Attach the board support plate [2] to the voice operation board [1]. - 2 screws (TP; M3X6) [3] - 2 washers [4] - 2 hex screws [5] F-2-143...
  • Page 106 Chapter 2 If the position of the switch does not match the transfer speed, the voice is not correctly played such as the interruption. If you move the switch by mistake, be sure to return it to the correct position. In this machine, the switch should be positioned at 66MHz. 33MHz 66MHz F-2-144...
  • Page 107 Chapter 2 10) Remove the screw [2] and the blanking seal [3] fixed to the right upper cover [1] (Do not use the removed screw and blanking seal). F-2-147 11) Mount the speaker unit (lower) [1]. - 1 screw (binding; M4X20) [2] - 1 screw (binding;...
  • Page 108 Chapter 2 F-2-151 15) Attach the ferrite core [1] to the cable. Be sure that the length [2] is 50 mm. Fix it on the opposite side in the same procedure. F-2-152 16) Connect the cable [2] to the speaker unit [1]. F-2-153 17) Connect another cable [1] to the terminal [2] of the voice operation board.
  • Page 109 Chapter 2 F-2-154 18) Route the cable [1] through the cable guide [2] and the wire saddle [3], attach the cable guide cover [4]. Route them beneath the reader power cable [5]. F-2-155 19) Fix it with two clamps [2] so that there is no bending of the cable [1]. F-2-156 20) Connect the power cable to the power plug.
  • Page 110: Installing The Power Supply

    Chapter 2 F-2-157 2) When the display on the control panel is enclosed with red lines, "Voice Operation Kit" becomes enabled. If 'Voice Operation Kit' does not work, check the following points. - Is the slide switch on the voice operation board switched to 66MHz? - TTS-JA/TTS-EN and ASR-JA/ASR-EN should be installed properly in the Service mode: COPIER >...
  • Page 111: Installation Procedure

    Chapter 2 2.15.2 Installation Procedure 0014-2577 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. Mounting Optional Power Supply PCB 1) Open the 4 wire saddles [1] on the upper rear cover, and move the cable [2] upward. F-2-158 2) Detach the upper rear cover [1].
  • Page 112 Chapter 2 F-2-161 4) In case the power code of the heater for the cassette pedestal [1] is connected, remove the stopper [2]; then, unplug the power code [1]. - 2 screws [3] F-2-162 5) Detach the protection cover [1]. - 1 screw [2] F-2-163 6) Free the harness [2] by picking the reuse band [1].
  • Page 113 Chapter 2 F-2-165 8) Mount the optional power supply [1]. - 5 screws (TP; M3X6) [2] F-2-166 9) Connect 7 connectors [2] to the optional power supply [1]. F-2-167 10) Attach the protection cover [1]. - Hook 2 claws [2] - 1 screws (the screw removed in step 5)) [3] F-2-168 2.
  • Page 114 Chapter 2 F-2-169 3) Free the harness [1] from the 3 wire saddles [2]. F-2-170 4) Mount the finisher connector mount [1]. - 1 screw (RS tightening; M3X8) [2] F-2-171 5) Fix the finisher harness in place with the 2 wire saddle [1] and the edge saddle [2], and connect 2 connectors [3]. F-2-172 6) Cut out the blanking plate [1] of the lower left cover with the nippers.
  • Page 115: Installing The Dadf

    Chapter 2 F-2-173 7) Attach the covers using the steps to detach them but in reverse. - Lower left cover - Lower rear cover 8) Put back the cassettes. 9) Fix the cable in place with the wire saddle. 10) Plug the power cable (for outlet) into the outlet. 11) Turn ON the switch of the main power.
  • Page 116: Turning Off The Machine

    Chapter 2 2.16.2 Turning Off the Machine 0014-1284 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 How to Turn Off the Host Machine When turning off the main power, be sure to go through the following in strict sequence to protect the machine's hard disk: 1) Hold down on the power switch on the control panel for 3 sec or more.
  • Page 117 Chapter 2 F-2-178 5) Fix the hinges to DADF with stepped screws (M4X10) [1]. Use one screw for the left side and two for the right side. Tighten them so that DADF is aligned against the left side of the unit when closing DADF. F-2-179 F-2-180 6) Open the DADF feeder cover [1] and separation guide [2].
  • Page 118: Cleaning The Copyboard Glass

    Chapter 2 F-2-182 8) Close the separation guide and the DADF feeder cover. 9) Connect DADF cable [1]. F-2-183 2.16.4 Cleaning the Copyboard Glass 0014-1052 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Wipe DADF reading glass with a cloth moistened with water (well-wrung).
  • Page 119: Adjustment

    Chapter 2 2.16.5 Adjustment 0014-1116 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. Height Adjustment 1-1. Making Pre-Checks Check if the copyboard reference points of the pick-up side are attached to the copyboard glass both on the front and rear sides when closing DADF. F-2-185 1-2.
  • Page 120 Chapter 2 F-2-188 * Rotate the adjustment screw clockwise -> Gap A becomes wider * Rotate the adjustment screw counterclockwise -> Gap A becomes narrower 3) Perform the step 1) 'Left Hinge Height Adjustment'. If there is any displacement, perform adjustment again. 2.
  • Page 121 Chapter 2 10mm 10mm Right angle F-2-189 2) It can be used by copying or cutting. 3) Check the right angle of the image at the edge of the copied paper. Check the right angle by reading the difference between A and B dimensions at the edge of the copy.
  • Page 122 Chapter 2 5) Adjust the DADF angle by right-side hinge adjustment screw [1]. Loosen the fixing nut [2] before adjustment. Tighten it after adjustment. F-2-193 F-2-194 * For A>B -> Rotate clockwise. * For A<B -> Rotate counterclockwise. 6) Tighten all of the hinge fixing screw loosened in the step 3). 5.
  • Page 123: Affixing Labels

    Chapter 2 1. FEEDER 2. ADJUST 3. LA-SPEED (highlighted) 7. Horizontal Registration Adjustment 1) Set the test chart to DADF, copy one set. 2) Compare the test chart and the copy paper horizontal registration. Perform adjustment if necessary. Image is displaced to the front side -> Decrease the value Image is displaced to the rear side ->...
  • Page 124: Operation Check

    Chapter 2 F-2-196 2. Affixing the Copyboard Glass Cleaning Label 1) Push and affix the copyboard glass cleaning label [1] to the reader unit front cover [2]. F-2-197 3. Fixing the Hinge Cover 1) Fix the hinge covers to the left and right hinge assemblies with two each self-tapping screws (M3X8) [1]. Fit the sheet inside, the rubber plate outside, and fix it. F-2-198 2.16.7 Operation Check 0014-1097...
  • Page 125: Installing The Inner 2 Way Tray

    Chapter 2 2.17 Installing the Inner 2 Way Tray 2.17.1 Checking the Components 0014-0906 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Inner 2 Way Tray-D1> F-2-199 T-2-5 Inside paper tray 1pc. 2.17.2 Turning Off the Machine 0014-5391 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 How to Turn Off the Host Machine...
  • Page 126: Turning Off The Machine

    Chapter 2 6) Turning off the Host Machine. 7) After 3 or more sec. has passed, turn ON the main power switch. 8) Press the additonal functions key. Then check the follow menu added. [Common settings] > [delivery tray setup] 9) Select the tray B to copy, and perform test copy.
  • Page 127: Chapter 3 Basic Operation

    Chapter 3 Basic Operation...
  • Page 129 Contents Contents 3.1 Construction ...................................3-1 3.1.1 Functional Construction................................3-1 3.1.2 Connections Among Major PCBs..............................3-2 3.2 Basic Sequence ................................3-3 3.2.1 Basic Sequence of Operations at Power-On ..........................3-3 3.2.2 Basic Sequence of Operations for a Print Job (full color) ......................3-3 3.2.3 Basic Sequence of Operations for a Print Job (mono color)......................
  • Page 131: Construction

    Chapter 3 3.1 Construction 3.1.1 Functional Construction 0013-8569 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine may broadly be divided into the following functional system blocks: general control system block, original exposure system block, reader control system block, printer control system block, laser exposure system block, image formation system block, fixing system block.
  • Page 132: Connections Among Major Pcbs

    Chapter 3 3.1.2 Connections Among Major PCBs 0013-8570 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following is a diagram showing connections among individual PCBs: Reader Unit J510 J5018F J512 J5015 J501 J502 Printer Unit J6801...
  • Page 133: Basic Sequence

    Chapter 3 3.2 Basic Sequence 3.2.1 Basic Sequence of Operations at Power-On 0014-1417 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following shows the machine's power-on sequence in the form of a flow chart, during which the various machine loads are initialized according to the instruc- tions programmed in the machine firmware (from when the power switch is turned on to when the machine enters a standby state): Power-on CPU initialization...
  • Page 134: Basic Sequence Of Operations For A Print Job (Mono Color)

    Chapter 3 Start key PSTBY PINTR PRINT LSTR PSTBY Porigon Motor (M13) Image reguest signal (PVREQ) Laser activation Drum/ITB motor (M1) Primary charging bias Developing bias Primary transfer bias Secondary transfer bias Cassette 1 pickup motor (M4) Cassette 1 pickup solenoid (SL2) Registration clutch (CL6)
  • Page 135 Chapter 3 [1] stabilizes the rotation. [2] retains toner/carrier on the developing cylinder. [3] transfers to paper. [4] executes secondary transfer outside roller cleaning. [5] picks up paper from the cassette. [6] executes pre-registration. [7] executes registration. [8] controls 165 to 240 degrees Celcius. [9] controls 140 to 195 degrees Celcius.
  • Page 137: Chapter 4 Main Controller

    Chapter 4 Main Controller...
  • Page 139 Contents Contents 4.1 Construction ...................................4-1 4.1.1 Construction and Functions ................................. 4-1 4.2 Construction of the Electrical Circuitry .........................4-2 4.2.1 Main Controller PCB (main) ............................... 4-2 4.2.2 SRAM PCB....................................4-2 4.3 Start-Up Sequence................................4-3 4.3.1 Overview...................................... 4-3 4.3.2 Start-Up Sequence ..................................4-3 4.4 Actions when HDD Error ..............................4-5 4.4.1 E602 in Detail ....................................
  • Page 140 Contents 4.7.10 Image Memory (SDRAM)............................... 4-17 4.7.10.1 Before Removing the Image Memory (SDRAM) PCB..........................4-17 4.7.10.2 Removing the Image Memory (SDRAM) PCB............................4-18 4.7.11 HDD......................................4-18 4.7.11.1 Before Removing the HDD ..................................4-18 4.7.11.2 Removing the HDD ....................................4-18 4.7.11.3 When Replacing the HDD ..................................4-18 4.7.12 Controller Fan ..................................
  • Page 141: Construction

    Chapter 4 4.1 Construction 4.1.1 Construction and Functions 0013-9208 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine's main controller block consists of the following components and provides the functions indicated: T-4-1 Item Description Main controller PCB (main)
  • Page 142: Construction Of The Electrical Circuitry

    Chapter 4 4.2 Construction of the Electrical Circuitry 4.2.1 Main Controller PCB (main) 0013-9209 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following shows the major control functions of the main controller PCB (main) grouped according to jack/IC: J1010 J1051 J1008...
  • Page 143: Start-Up Sequence

    Chapter 4 4.3 Start-Up Sequence 4.3.1 Overview 0013-9211 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The system software used to control the operation of the machine is stored on the HDD. When the machine is started up, the CPU on the main controller PCB reads the system software from the HDD into the image memory (DDR-SDRAM) of the main controller PCB for use as instructed by the boot program of the boot ROM.
  • Page 144 Chapter 4 System software Main controller PCB (main) : access to the program at time of execution. : flow of system program operations. F-4-5 : access to the program at time of execution. F-4-6...
  • Page 145: Actions When Hdd Error

    Chapter 4 4.4 Actions when HDD Error 4.4.1 E602 in Detail 0013-9213 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 E602-XXYY - if XX='00' T-4-4 Description Remedial action 1. Turn off the main switch, and check the HDD cable. Thereafter, turn on the main switch. The HDD is not recognized.
  • Page 146 Chapter 4 - if XX='01 to FF' YY=10, HDD formatting YY=00, YY=11, YY=13, 12,14,22 YY=03 YY=05 01,02,04 ,23,24 At time of start-up During normal operation CHK- Partition in Description TYPE question formatting formatting Items formatting by normal by safe deleted by HD- mode + mode +...
  • Page 147: Image Processing

    Chapter 4 Description Remedial action 11,21 HDD contact fault This error seldom occurs in the course of normal read/write operations. 1. Check the cable and power connectors. 2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software. 13,25 WriteAbort The text file on the HDD (e.g., Box) may be damaged.
  • Page 148 Chapter 4 Reader unit Main controller PCB (sub SJ-A, sub R-A, sub PDRM-PE-A) RGB phase correction Processing taking the place of conventional masking. Executes color correction Input gamma correction for the CCD RGB filters. Input direct mapping - Edge enhancement If mono-color mode, - Smoothing only Bk signals hereafter.
  • Page 149: Printer Output Image Processing

    Chapter 4 4.5.3 Printer Output Image Processing 0013-9217 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The main controller processes the image data arriving from the reader unit for output to the printer unit. Reader unit Main controller PCB (main + sub (R-A)/...
  • Page 150: Compression, Decompression, And Edit Processing Blocks

    Chapter 4 4.5.4 Compression, Decompression, and Edit Processing Blocks 0013-9218 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The main controller PCB processes data for compression, decompression, and editing. Reader unit 4 Image area signal Main controller PCB (main + sub) JPEG...
  • Page 151: Flow Of Image Data For Box Functions

    Chapter 4 4.6.2 Flow of Image Data for Box Functions 0013-9220 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following shows the flow of image data when a Box function is being used: Reader unit Main controller PCB (main) + (sub SJ-A) +...
  • Page 152: Flow Of Image Data For Fax Transmission Functions

    Chapter 4 4.6.4 Flow of Image Data for Fax Transmission Functions 0013-9222 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following shows the flow of image data when a fax transmission function is being used: Reader unit Main controller PCB (main) + (sub SJ-A) +...
  • Page 153: Flow Of Image Data For Pdl Functions

    Chapter 4 4.6.6 Flow of Image Data for PDL Functions 0013-9224 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following shows the flow of image data when a PDL function is being used: Direct Print Expansion Kit DISPLAY LIST data...
  • Page 154: Parts Replacement Procedure

    Chapter 4 PCB] 4) Remove the DC controller PCB. (page 10-22)[Detaching the DC 4.7 Parts Replacement Procedure Controller PCB] 5) Remove the main controller box. (page 4-14)[Removing the Controller Box] 4.7.1 Controller Box 6) Remove the main controller sub-board (sub-R-A board). (page 4- 15)[Removing the Main Controller PCB (sub-R-A)] 4.7.1.1 Before Removing the Main Controller Box 7) Remove the main controller sub-board (sub-PDRM-EF-A board).
  • Page 155: Main Controller Pcb (Sub R-A)

    Chapter 4 4.7.4 Main Controller PCB (sub PDRM-A) 4.7.4.1 Before Removing the Main Controller PCB (sub- PDRAM-A) 0013-6779 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear upper cover. (page 10-14)[Detaching the Rear Upper Cover] 2) Detach the left rear cover.
  • Page 156: Removing The Main Controller Pcb (Sub Rb-A2)

    Chapter 4 F-4-25 F-4-28 2) Remove the main controller PCB (sub SJ-A) - 2 screws [2] 4.7.7 Main Controller PCB (sub RB-A) 4.7.7.1 Before Removing the Main Controller PCB (sub RB-A2) 0013-6782 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear upper cover.
  • Page 157: Sram Pcb

    Chapter 4 related, user mode-related, service mode-related, history-related files). There Points to Note when Attaching the Main Controller PCB (sub RB- will be no error operation, and initialization will take place automatically. If you pull out the SRAM PCB from machine B and mount it to machine A, Put the PCB [3] between the mount [1] and the plate spring [2].
  • Page 158: Removing The Image Memory (Sdram) Pcb

    Chapter 4 3) Remove the HDD. (page 4-18)[Removing the HDD] 4.7.10.2 Removing the Image Memory (SDRAM) PCB 0014-2531 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Remove the 2 HDD mounts [2]. - 2 screws [1] each F-4-39 2) Remove the HDD unit [1].
  • Page 159: Controller Fan

    Chapter 4 4) When the card data has been downloaded from NSA, check that the ID data has correctly been downloaded on the screen brought up by making the following selections: user mode>system control settings>group ID control (Only the downloaded ID data must be indicated.) 5) Make copies using a user card registered with NSA, and check that statistical operations are made for the device in question.
  • Page 161: Chapter 5 Original Exposure System

    Chapter 5 Original Exposure System...
  • Page 163 Contents Contents 5.1 Construction ...................................5-1 5.1.1 Specifications, Control Mechanisms, and Functions ........................5-1 5.1.2 Major Components..................................5-1 5.1.3 Construction of the Control System............................. 5-2 5.1.4 Reader Controller PCB ................................5-3 5.2 Basic Sequence ................................5-4 5.2.1 Basic Sequence of Operations at Power-On ..........................5-4 5.2.2 Basic Sequence of Operations in Response to a Press on the Start Key (book mode, 1 original)..........
  • Page 164 Contents 5.4.4.1 Before Removing the Scanner Motor ................................5-21 5.4.4.2 Removing the Scanner Motor ..................................5-21 5.4.5 Contact Sensor ................................... 5-21 5.4.5.1 Before Removing the Contact Image Sensor (CIS)............................5-21 5.4.5.2 Removing the Contact Image Sensor (CIS)..............................5-21 5.4.5.3 After Replacing the CIS....................................5-22 5.4.6 Original Cover Sensor................................
  • Page 165: Construction

    Chapter 5 5.1 Construction 5.1.1 Specifications, Control Mechanisms, and Functions 0013-8565 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following are the major specifications, control mechanisms, and functions associated with the original exposure system: T-5-1 Item Description...
  • Page 166: Construction Of The Control System

    Chapter 5 Item Notation Description copyboard cove/ADF: 25 deg (approx.) (PS503) main scanning direction by angle of copyboard cover (about 17 deg ) Original sensor 1 original size detection (AB) Original sensor 2 original size detection (Inch) 5.1.3 Construction of the Control System 0013-8567 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The control system of the original is constructed as follows:...
  • Page 167: Reader Controller Pcb

    Chapter 5 5.1.4 Reader Controller PCB 0013-8568 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following shows the functional construction of the reader controller PCB: DC24V DC15V DC5V DC3.3V J502 J500 J501 J504 J505 IC505...
  • Page 168: Basic Sequence

    Chapter 5 5.2 Basic Sequence 5.2.1 Basic Sequence of Operations at Power-On 0013-8575 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Shading correction Main power switch SREADY STBY Reader motor (M501) Scanning lamp (LA1) CIS HP sensor (PS501)
  • Page 169: Basic Sequence Of Operations In Response To A Press On The Start Key (Adf Mode, 1 Original)

    Chapter 5 CIS HP sensor Original original Original size Copyboard glass read Shading leading trailing detection start position position edge edge position 1. Check CIS position 2. After shading correction, move to start position 3. Scan original 4. Mode to standby position *1: shifts only if the copyboard cover (ADF) is 'open' *2: only if 1 min or more passed from previous operation.
  • Page 170: Various Control Mechanisms

    Chapter 5 5.3 Various Control Mechanisms 5.3.1 Controlling the Scanner Drive System 5.3.1.1 Overview 0013-8578 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The following components are associated with the scanner drive system: Reader motor Carriage drive belt Reader control PCB...
  • Page 171 Chapter 5 Function Mode Scan speed full-color mode (originals of 300 dpi or lower; 320x450, 12"x18") 118 mm/sec black-and-white mode 236 mm/sec 1. Moving Forward to Scan an Image when scanning the image, the machine controls the contact image sensor (CIS) by controlling the motor as follows: Original Start position Original leading edge...
  • Page 172: Contact Image Sensor (Cis)

    Chapter 5 5.3.2 Contact Image Sensor (CIS) 5.3.2.1 Overview 0013-8580 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine uses a contact image sensor (CIS) to read images, line-by line. T-5-6 Item Description Scanning lamp used to illuminate originals.
  • Page 173: Analog Control Inside The Contact Image Sensor (Cis)

    Chapter 5 5.3.2.2 Analog Control Inside the Contact Image Sensor (CIS) 0013-8581 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The contact image sensor (CIS) read images in keeping with the following flow of analog image processing: uses a rod lens array to collect light reflected by the original.
  • Page 174: Controlling The Scanning Lamp

    Chapter 5 5.3.4 Controlling the Scanning Lamp 5.3.4.1 Scanning Lamp 0013-8584 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine's scanning lamp is a xenon lamp, in which xenon gas is sealed inside a tube. Along the glass tube are 2 electrodes, while the inside the glass tube is coated with phosphorous material.
  • Page 175: Points Of Original Size Detection

    Chapter 5 5.3.5.2 Points of Original Size Detection 0013-8590 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The length in main scanning direction is measured by checking the intensify of light at specific points while moving the contact image sensor (CIS) to a point 30 mm from the leading edge of the original.
  • Page 176 Chapter 5 CIS: moves to point of original detection xenon lamp: off original sensor: off Original sensor (External light) Original size detection position F-5-19 3) Copyboard Cover Closed (15 deg C or more, less than 25 deg C ) a. External Light Detection The machine executes an external light search.
  • Page 177: Dirt Sensor Control

    Chapter 5 Copyboard glass CIS HP F-5-24 AB-Configuration Inch-Configuration Original Original Original Original size size sensor1 sensor2 11"X17" LTR-R STMT-R No original No original : Change absent : Change present F-5-25 5.3.6 Dirt Sensor Control 5.3.6.1 Overview 0013-8592 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 When reading an original, the machine changes the point of reading or corrects image data in reference to the presence/absence of dust on the stream reading glass/ ADF platen roller, thereby avoiding the effects of dust on images.
  • Page 178 Chapter 5 At end of job Pattern 1 Pattern 2 Pattern 3 At start of job F-5-27 (3) Between Sheets The contact image sensor (CIS) is not moved for detection of dust. The machine undertakes reading at a point determined by control executed at the end of a job or at the start of a job; if the presence of dust is identified, the machine executes image correction.
  • Page 179: Image Processing

    Chapter 5 Service Mode: COPIER>OPTION>BODY>DST-POS (level 1) - use it to set an original reading position when the ADF is in use. COPIER>OPTION>BODY>DFDST-L1 (level 1) - use it to adjust the dust reading detection level for between sheets. COPIER>OPTION>BODY>DFDST-L2 (level 1) - use it to adjust the dust reading detection level for the end of a job.
  • Page 180: Gain Correction And Offset Correction For The Ccd Output

    Chapter 5 CCD16 CCD15 CCD14 CCD13 CCD2 CCD1 Single analog shift register output G B ..F-5-31 5.3.7.3 Gain Correction and Offset Correction for the CCD Output 0013-8595 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The analog video signal from the CCD is subjected to gain correction (in which the rate of amplification is corrected to a specific level) and offset correction (in which the output voltage in the absence of incident light is also corrected to a specific level).
  • Page 181: Parts Replacement Procedure

    Chapter 5 5.4 Parts Replacement Procedure 5.4.1.2 After Replacing the Copyboard Glass 0014-3112 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 5.4.1 Copyboard Glass A. Enter the value indicated by the bar code found at the upper right on the copyboard glass (copyboard cover) using the following service mode 5.4.1.1 Removing the Copyboard Glass items:...
  • Page 182: After Replacing The Adf Reading Glass

    Chapter 5 F-5-39 2) Disconnect the connector [1], and detach the flexible cable [2]. F-5-37 When removing the ADF reading glass, take care not to touch the glass surface. The presence of dirt can cause white/black lines in the images. If dirt is found, be sure to clean it using lint-free paper moistened with alcohol.
  • Page 183: After Replacing The Reader Controller Pcb

    Chapter 5 F-5-43 6) Disconnect the 3 connectors [1]. F-5-47 10) Remove the reader controller PCB [2]. -9 screws [1] F-5-44 7) Remove the cover [2]. -6 screws [2] F-5-48 F-5-45 5.4.2.4 After Replacing the Reader Controller PCB 8) Disconnect the 2 connectors [1], and free the cable from the wire saddle 0014-3116 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 [2].
  • Page 184: Inverter Pcb

    Chapter 5 b. offset value against color displacement for copyboard glass (copyboard COPIER>FUNCTION>CCD>DF-WLVL2 cover) COPIER>ADJUST>CCD>BOOK-RG When you have finished the foregoing adjustments, put the P-PRINT print- c. offset value against color displacement for copyboard glass (ADF) out [1] you have previously generated in the service book cassette to replace COPIER>ADJUST>CCD>DF-RG the old P-PRINT printout.
  • Page 185: Scanner Motor

    Chapter 5 5.4.4 Scanner Motor 5.4.4.1 Before Removing the Scanner Motor 0014-5591 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the reader rear cover. (page 10-16)[Detaching the Reader Rear Cover] 5.4.4.2 Removing the Scanner Motor 0014-1334 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Remove the 2 screws [1];...
  • Page 186: Original Cover Sensor

    Chapter 5 -012 CCDU-RG MTF-SG MTF-MG F-5-60 Also, be sure to update the values indicated on the service label attached be- hind the reader left cover by the values indicated on the CIS label. Reference: The machine is not shipped out of the factory with the CIS label attached to 5.4.6 Original Cover Sensor F-5-58 5.4.6.1 Before Removing the Copyboard Cover Open/...
  • Page 187: Contact Sensor Hp Sensor

    Chapter 5 After replacing the sensor, pull the drive belt (rear) [1] in the direction of the arrow so that the contact image sensor (CIS) [2] is returned to the F-5-62 5.4.7 Contact Sensor HP Sensor F-5-65 5.4.7.1 Before Removing the Contact Sensor HP Sensor 0014-1386 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 5.4.8 Original Sensor...
  • Page 188 Chapter 5 F-5-68 4) Remove the original sensor [2]. - hook [1] F-5-69 5-24...
  • Page 189: Chapter 6 Laser Exposure

    Chapter 6 Laser Exposure...
  • Page 191 Contents Contents 6.1 Construction ...................................6-1 6.1.1 Specifications, Control Mechanisms, and Functions ........................6-1 6.1.2 Overview...................................... 6-1 6.2 Various Control................................6-3 6.2.1 Controlling the Laser Activation Timing............................. 6-3 6.2.1.1 Turning On and Off the Laser Light ................................6-3 6.2.1.2 Controlling Synchronization in Main Scanning Direction..........................6-4 6.2.1.3 Controlling Synchronization in Sub Scanning Direction..........................6-5 6.2.1.4 BD Correction .........................................6-7 6.2.2 Controlling the Intensity of Laser Light ............................
  • Page 193: Construction

    Chapter 6 6.1 Construction 6.1.1 Specifications, Control Mechanisms, and Functions 0013-9514 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-6-1 Laser Light Wave length 780 to 800nm (infrared rays) Output Number of Laser Light 4-laser (1-beam/color) T-6-2 Scanner Motor...
  • Page 194: Scanner Motor

    Chapter 6 M-CON D-CON [5] [6] [2] [3] [10] [10] [11] [12] [13] [11] Drum Drum Drum Drum [10] [12] [10] [10] [10] [11] [11] F-6-1 [1] Y/M laser driver [2] Y/M video signal [3] Y/M laser control signal [4] Scanner motor control signal [5] C/Bk video signal [6] C/Bk laser control signal [7] BD circuit...
  • Page 195: Various Control

    Chapter 6 7) As the 6-facet mirror rotates at a specific speed, the laser beam scans the surface of the photosensitive drum accordingly. 8) As the 6-facet mirror rotates and, as a result, the laser beams scan the surface of the photosensitive drum at a specific speed, a static image of multiple colors is formed on the drum surface.
  • Page 196: Controlling Synchronization In Main Scanning Direction

    Chapter 6 600DPI 1200DPI Laser Driver Drum F-6-3 [1] 1 pixel 6.2.1.2 Controlling Synchronization in Main Scanning Direction 0013-8533 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine controls synchronization in main scanning direction to ensure the write start position of individual lines in main scanning direction. Synchronization occurs for each line of each color, and is controlled by the DC controller.
  • Page 197: Controlling Synchronization In Sub Scanning Direction

    Chapter 6 M-CON D-CON F-6-4 [1] Y/M laser driver [2] BD circuit [3] C/Bk laser driver 1BD Control Method Owing to the spatial relationship between the BD circuit and the laser diode, the machine is not capable of detecting the BD signal of each color individually. As such, it uses the BD signal of Bk to serve as the reference BD signal when generating the BD signal for Y, M, and C.
  • Page 198 Chapter 6 M-CON D-CON F-6-6 [1] Y/M laser driver [2] C/Bk laser driver The following is a timing chart depicting the relationship between the TOP signal of individual colors and video signals:...
  • Page 199: Bd Correction

    Chapter 6 P TOP Y TOP M TOP C TOP Bk TOP VDO Y VDO M VDO C VDO Bk F-6-7 [1] Print command [2] Internal timer [3] Video signal for a single page 6.2.1.4 BD Correction 0014-0763 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The polygon mirror used in the machine's laser scanner has resulted in imperceptible manufacturing variation of its mirror surface angle.
  • Page 200 Chapter 6 - Ideal Polygon Mirror (equilateral hexahedron) D-CON Y/M laser driver C/Bk laser driver Reference BD Write start position BD circuit - Actual Polygon Mirror (non equilateral hexahedron) D-CON Y/M laser driver C/Bk laser Design write driver Reference BD start position Actual write start position...
  • Page 201: Controlling The Intensity Of Laser Light

    Chapter 6 START Scanner motor constant speed of rotation detection BD interval measurement Short interval Specific interval Specific interval Specific interval Write start correction value computation Write start position correction F-6-10 Bk is used to detect the reference BD signal and, as such, laser light is directed to the surface of the polygon mirror. In other words, the write start position in main scanning direction for Bk is determined based on actual measurement and, for this reason, the possible presence of variation in the angle of the polygon mirror surface will not lead to variation of Bk write start position.
  • Page 202: Controlling The Laser Scanner Motor

    Chapter 6 CBk- Laser Driver LC_CTL_P3(0) Laser Driver IC LC_CTL_P3(1) Laser Relay D-CON LC_CTL_P4(0) Laser Driver IC LC_CTL_P4(1) F-6-11 6.2.3 Controlling the Laser Scanner Motor 6.2.3.1 Controlling the Speed of the Laser Scanner Motor 0013-8536 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine controls the laser scanner motor so that it rotates at a specific speed.
  • Page 203 Chapter 6 D-CON F-6-12 [1] Reference signal generation block [2] Motor speed control block [3] Scanner motor [4] C/Bk laser driver [5] BD circuit [6] Laser relay PCB MEMO: The life of the laser scanner unit is dependent on the length of time during which the laser light is emitted. To reduce the need for the detection of the BD signal associated with the emission of laser light, the machine also uses the FG signal for speed detection.
  • Page 204: Parts Replacement Procedure

    Chapter 6 6.3 Parts Replacement Procedure 6.3.1 Laser Scanner Unit 6.3.1.1 Before Removing the Laser Scanner Unit 0014-0572 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the left cover. (page 10-14)[Detaching the Left Cover] 2) Remove the processing unit.
  • Page 205: After Replacing The Laser Scanner Unit

    Chapter 6 F-6-20 6.3.1.3 After Replacing the Laser Scanner Unit 0014-3099 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 When replacing the laser scanner unit, register the values described on the label which is included in the package in the service modes below. After reg- istration, attach the label onto the front cover.
  • Page 207: Chapter 7 Image Formation

    Chapter 7 Image Formation...
  • Page 209 Contents Contents 7.1 Construction ...................................7-1 7.1.1 Specifications, Control Mechanisms, and Functions ........................7-1 7.1.2 Overview...................................... 7-2 7.1.3 Printing Process ................................... 7-2 7.1.4 Static Image Formation Block ..............................7-3 7.1.5 Developing Block ..................................7-5 7.1.6 Transfer Block ..................................... 7-6 7.1.7 Fixing Block....................................7-7 7.1.8 ITB Cleaning Block ..................................
  • Page 210 Contents 7.8.2 Detecting the Level of Waste Toner ............................7-38 7.8.3 Waste toner case detection................................. 7-39 7.9 Parts Replacement Procedure ............................7-40 7.9.1 Process Unit ....................................7-40 7.9.1.1 Removing the Process Unit................................... 7-40 7.9.2 Drum Unit ....................................7-40 7.9.2.1 Removing the Drum Cartridge ..................................7-40 7.9.3 Drum ITB Motor..................................
  • Page 211: Construction

    Chapter 7 7.1 Construction 7.1.1 Specifications, Control Mechanisms, and Functions 0013-9519 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The main specifications, controls and functions of the image formation system are as described below. T-7-1 Drum unit Photosensitive drum...
  • Page 212: Overview

    Chapter 7 7.1.2 Overview 0013-8461 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The image formation system is the core of the machine, ultimately forming toner images on paper. The machine's imaging system consists of a photosensitive drum, developing cylinder, 4 drum units containing carrier, 4 toner containers, ITB unit, fixing assembly, and secondary transfer outside roller, all controlled by the DC controller.
  • Page 213: Static Image Formation Block

    Chapter 7 Delivery Fixing block 7.fixing ITB cleaning block 8.ITB cleaning Transfer block 6.separation 3.Development 5.secondary Development transfer block 9.Drum cleaning photosensitive drum 2.laser beam 10.post exposure -exposure photosensitive drum photosensitive drum 1.primary charging photosensitive drum Static image formati Drum on block cleaning block...
  • Page 214 Chapter 7 Step 1: primary charging In this step, the surface of the photosensitive drum is charged to an even negative potential to prepare for the formation of an image. The machine uses a roller charging method, in which charges are directly applied to the surface of the photosensitive drum. The machine's primary charging roller is made from conducting rubber, and is given both AC and DC biases to keep the surface potential of the photosensitive drum even.
  • Page 215: Developing Block

    Chapter 7 7.1.5 Developing Block 0013-8466 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 In this block, the machine uses a toner projection method in which it deposits toner over the surface of the photosensitive drum, thus turning the static image into a visible image.
  • Page 216: Transfer Block

    Chapter 7 7.1.6 Transfer Block 0013-8467 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 This block consists of 3 steps, in which the toner image is moved from the photosensitive drum surface to paper. step 4: primary transfer In this step, toner is moved from the photosensitive drum to the ITB.
  • Page 217: Fixing Block

    Chapter 7 Secondary transfer inside roller Paper Static eliminator Secondary transfer outside roller F-7-10 7.1.7 Fixing Block 0013-8469 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine uses an on-demand method, which tends to require less heat than other methods. The machine's heater heats up fast and does not require power in a standby state, with the ultimate result that the machine is characterized by a short wait time and high energy efficiency.
  • Page 218: Itb Cleaning Block

    Chapter 7 7.1.8 ITB Cleaning Block 0013-8470 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 In this block, the ITB is cleaned to prevent image faults that otherwise could occur because of soiling on the ITB. step 8: ITB cleaning In this step, the residual toner on the ITB is scraped by the cleaning blade of the ITB cleaning unit.
  • Page 219: Driving And Controlling The High-Voltage System

    Chapter 7 Photosensitive drum Primary charging roller Laser beam F-7-14 7.2 Driving and Controlling the High-Voltage System 7.2.1 Overview 0013-8474 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 This circuit works for applying bias to the primary charging roller, the developing cylinder, the primary transfer roller and the secondary transfer outer roller. These biases are generated by the control of the DC controller to HVT1 and HVT2.
  • Page 220: Generation Of The Primary Charging Bias

    Chapter 7 [10] [11] HVT1 HVT2 D-CON F-7-15 [1] Developing cylinder [2] Photosensitive drum [3] Primary transfer roller [4] Primary charging roller [5] Secondary transfer outer roller [6] Primary charging AC high-voltage generation circuit [7] Primary charging high-voltage generation circuit [8] Developing AC high-voltage generation circuit [9] Developing DC high-voltage generation circuit [10] Primary transfer DC high-voltage generation circuit...
  • Page 221: Generation Of The Primary Transfer Bias

    Chapter 7 The AC and DC biases thus generated are combined at such times as specified for application to the developing cylinder. The level of the developing bias varies in keeping with the instructions from the DC controller. 7.2.4 Generation of the Primary Transfer Bias 0013-8477 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The primary transfer bias is used to transfer toner from the surface of the photosensitive drum to the ITB.
  • Page 222: Timing Of Image Stabilization Control

    Chapter 7 Item Description [3]Color Dmax control determines the best level of laser power [4]Black Dmax control determines the best level of developing bias [5]PASCAL control determines the best gradation table [6]Dhalf control determines the best gradation table [7]Abridged Dhalf control determines the best gradation table (abridged) [8]Color displacement correction control determines the correction value of color displacement...
  • Page 223: Atr Control

    Chapter 7 HVT1 D-CON EEPROM F-7-17 [1] Drum/ITB motor drive signal [2] Photosensitive drum [3] Primary charging roller [4] Primary charging AC bias drive signal [5] Internal data [6] Drum count [7] Drum film thickness detection data MEMO: The drum film thickness-related data stored in EEPROM may be either drum count or drum film thickness detection data, the drum film thickness count being internal data and used when determining bias levels.
  • Page 224: D-Max Control

    Chapter 7 UN16 D-CON M-CON F-7-18 [1] Video data [2] Result of detection by the patch image read sensor UN16: patch image read sensor (also serves as color displacement sensor A) This function may cause print jobs to be interrupted. In the case of a 100 sheet print job, the job will be interrupted at 80 pages and the control will be implemented.
  • Page 225 Chapter 7 UN16 Laser Scanner HVT1 unit D-CON F-7-19 [1] Photosensitive drum [2] Developing cylinder [3] Path image data [4] Laser output [5] Developing DC bias [6] Color D-max control [7] Black D-max control UN16: patch image sensor A. Color D-max Control 1.
  • Page 226 Chapter 7 3. Flow of Operation Start-up DC controller Patch pattern formation UN16 Patch reading EX: D-max correction table for Y DC controller D-max correction table creation (Y, M, C) DC controller Laser output Laser output determination F-7-21 B. Black D-max Control 1.
  • Page 227: Pascal Control

    Chapter 7 Start-up DC controller Patch pattern formation UN16 Patch reading 1st patch DC controller Black D-max correction Target table formation Correction range 2nd patch Target Within correction range? 4 patches max. DC controller Developing bias determination (VDC) F-7-23 7.3.6 PASCAL Control 0013-9598 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 This is the control for the stabilization of the image gradation density characteristic.
  • Page 228: D-Half Control

    Chapter 7 Start-up Main controller Patch pattern data output DC controller Patch pattern formation Printing patch pattern data (3 types) to paper Reading the printed pattern on reader unit EX: PASCAL correction table for Y UN16 Actual gradation Patch reading characteristics Y63 Y64 DC controller...
  • Page 229 Chapter 7 UN16 Laser Scanner unit D-CON M-CON F-7-25 [1] Patch image data [2] Density data [3] D-half control [4] Video data UN16: patch image sensor 3. Flow of Operation 7-19...
  • Page 230 Chapter 7 Start-up Main controller Patch pattern data output DC controller Patch pattern formation EX: D-half correction table for Y UN16 Actual gradation Patch reading characteristics DC controller Density data output Main controller Ideal gradation characteristics D-half correction table creation (Y, M, C, Bk) Data output(V-CON) Ideal gradation...
  • Page 231: Arcdat Control

    Chapter 7 7.3.8 ARCDAT Control 0013-8492 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine performs abridged D-half control to attain ideal gradation characteristics and to reduce downtime (by the main controller). 1.
  • Page 232: Color Displacement Correction Control

    Chapter 7 Start-up DC controller Patch pattern formation UN16 Patch reading DC controller Measurement data (SIN) transmission Main controller Comparison of measurement data (SIN) and reference data (INT) Main controller Data output(D-CON) Offset value (alpha) determination (i.e., difference between SIN and INT) Main controller Inclusion of result in D-half correction table...
  • Page 233 Chapter 7 UN15 UN16 Laser Scanner Unit D-CON M-CON F-7-30 [1] Color displacement detection signal UN16: color displacement sensor A UN15: color displacement sensor B D-CON: DC controller M-CON: Main controller A. Start-Up Timing - at power-on - when the front cover is opened/closed - during recovery from sleep - during initial rotation upon detection of a change in the environment (condition 1) - between sheets upon detection of a change in the environment (condition 2)
  • Page 234 Chapter 7 [1] Color displacement sensor A C. Sub Scanning Write Start Correction 1. Particulars of Control The machine forms a sub scanning position detection pattern of each color on the ITB, and compares the measurement (A) against the reference value (B) stored in the DC controller to detect the displacement (C) of each color.
  • Page 235: Atvc Control

    Chapter 7 COPIER > ADJUST > LASER >FSLUT-C 1 to 8 correction values for partial magnification correction Y blocks 1 to 8 COPIER > ADJUST > LASER >FSLUT-K 1 to 8 correction values for partial magnification correction K blocks 1 to 8 Also, when the DC controller circuit board is replaced, the above values should be entered as per the details on the service label or on the P-PRINT label.
  • Page 236: Special Control

    Chapter 7 Sequence Item Description Determining the secondary transfer bias The DC controller determines the best secondary transfer bias with reference to the secondary transfer current feedback and the secondary transfer bias correction value. 7.4 Special Control 7.4.1 Black band sequence 0014-5561 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 If continuous print is carried out while there is no toner being sent on to the ITB cleaning blade, the blade may bend backwards.
  • Page 237 Chapter 7 Toner band (Y, M, C, K) A4 width Toner band width (band applied across t [ms]) On ITB F-7-35 Service Modes: The per sheet average image duty standard value alpha can be changed in the following service mode. COPIER >...
  • Page 238: Drum Unit

    Chapter 7 7.5 Drum Unit 7.5.1 Drum Unit 7.5.1.1 Overview 0014-0776 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine uses 4 drum units (Y, M, C, Bk), each consisting of a drum unit, developing cylinder, primary charging roller, and carrier and housed under the ITB. The machine supplies toner as follows: The toner coming from the hopper assembly is moved to the toner transport feedscrew A of the drum unit;...
  • Page 239: Detecting The Presence/Absence Of The Drum Unit

    Chapter 7 7.5.1.2 Detecting the Presence/Absence of the Drum Unit 0014-0778 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine uses its DC controller to detect the presence/absence of a drum cartridge with reference to the primary charging AC bias detection signal (ANO_1). The machine executes the detection when the power is turned on or when the front cover is closed, causing the DC controller to check the level of current of ANO_1 for individual drum unit.
  • Page 240 Chapter 7 Start Detect presence of drum unit All drum units present? Display 'No drum unit' message Detect presence of fuses All fuses present? Identify as new drum unit Blow fuse Fuse detection Fuse blown Drum life counter reset F-7-40 Do not replace drum units with new ones unnecessarily, in order to check function operations during service, etc.
  • Page 241: Opening/Closing The Toner Shutter

    Chapter 7 7.5.1.4 Opening/Closing the Toner Shutter 0014-0785 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The device is fitted with two toner shutters (the toner refill shutter and the waste toner shutter) to prevent toner soiling from the toner refill inlet or the waste toner outlet when a drum unit is being removed or replaced.
  • Page 242: Toner Container

    Chapter 7 7.6 Toner Container 7.6.1 Overview 0014-0770 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 There are four toner retainers for Y, M, C and Bk. The retainer for each color is composed of toner and a stirring plate. There is a hopper assembly under the toner retainer.
  • Page 243 Chapter 7 M-CON D-CON M8 11 PS3 PS6 [10] F-7-43 [1] Stirring plate [2] Agitating plate [3] Scraping spring [4] Sensor flag [5] Toner feed screw [6] Toner feed motor drive signal [7] Toner feed motor error detection signal [8] toner container [9] drum unit [10] Hopper assembly M8 and M11: Toner feed motor...
  • Page 244: Detecting The Level Of Toner

    Chapter 7 If all is normal, the toner supply motor (M8 through M11) rotates clockwise (CW). If something goes wrong and the motor rotates counterclockwise (CCW), how- ever, the toner supply feedscrew will rotate to cause a change in the output of PS3 through (with the machine assuming malfunction of the toner supply motor). E021-0000: Y/M development motor error E021-0001: C/Bk development motor error Any of the foregoing errors will be identified if a motor ready state fails to occur 3 sec or more after the start of the development motor.
  • Page 245: Toner Container Detection

    Chapter 7 2. Detection by toner refill quantity detection sensor This detection sequence works out the quantity of remaining toner from the outputs of the toner refill quantity detection sensors (PS3 to 6) and displays the quantity on the touch panel in units of 1%. The sequence is performed when power is turned ON, upon image formation (for each 1% of consumption), when toner has run out (0% notification) or when the toner status changes from no toner to toner present.
  • Page 246: Itb Soiling Removal Sequence Control

    Chapter 7 D-CON F-7-47 [1] ITB cleaning feedscrew [2] ITB [3] Secondary transfer inside roller [4] Drum/ITB motor drive signal M1: drum/ITB motor 7.7.1.3 ITB Soiling Removal Sequence Control 0013-8508 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 This controls for removing fingerprint that was left on ITB in the case that users touch the ITB by mistake (e.g., jam removal).
  • Page 247: Secondary Transfer Block

    Chapter 7 To prevent soiling of the back of print paper, the machine applies a negative bias (TR2 signal) to the secondary transfer outside roller, thus creating a potential between ITB and roller; as a result, the negatively charged residual toner and the secondary transfer outside roller is drawn back to the ITB, where it is scraped off by the cleaning blade for collection in the ITB cleaning unit.
  • Page 248: Detecting The Level Of Waste Toner

    Chapter 7 [5] Screw [6] Waste toner pipe [7] Waste toner case [8] Waste toner [9] Waste toner screw M12: waste toner transport motor PS11: Waste toner case detection sensor Waste Toner-Related Error Code: - E013-0000 (waste toner transport motor fault) Occurs when an over-current (350 mA or more) has been detected about 0.1 sec after the motor is driven.
  • Page 249: Waste Toner Case Detection

    Chapter 7 F-7-52 [1] Waste toner sensor (optical sensor) [2] Small amount of waste toner [3] Large amount of waste toner [4] Waste toner [5] Waste toner screw The machine remains ready to make prints even when a waste toner case full alert has been issued. 2.
  • Page 250: Parts Replacement Procedure

    Chapter 7 4) Remove the 2 screws [1]. 7.9 Parts Replacement Procedure 7.9.1 Process Unit 7.9.1.1 Removing the Process Unit 0014-1279 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Open the front cover [1]. F-7-56 F-7-53 5) Turn the handle [1] by 180 deg, and then, hold the handle [1] and the grip...
  • Page 251 Chapter 7 F-7-59 2) Press the claw [1] to detach the handle cover [2]. F-7-62 5) Turn the handle [1] by 180 deg, and then, hold the handle [1] and the grip [2] to pull out the process unit [3] until it stops. F-7-60 3) Press the release lever [1] to open the right cover [2].
  • Page 252: Drum Itb Motor

    Chapter 7 - 9 cable clamps [4] - 3 wire saddles [5] Do not touch the ITB. If the ITB is scratched, it may cause the pickup fault - 1 connector [6] or degradation of the print quality. - 5 screws [7] In case the print quality is degraded due to touching the ITB, clean the ITB with soft and dry cloth.
  • Page 253: Developing Motor (Bk/Y/M/C)

    Chapter 7 F-7-73 F-7-70 2) Press the claw [1] downward to detach the handle cover [2]. 3) Pull out the hopper supply unit [1]. - 4 screws [2] F-7-71 F-7-74 7.9.5 Developing Motor (Bk/Y/M/C) 3) Press the release lever [1] to open the right cover [2]. 7.9.5.1 Before Removing the Developing Motor 0014-2629 For taking in/out of the process unit, make sure to do with the duplexing unit...
  • Page 254: Transfer Cleaning Unit

    Chapter 7 Do not touch the ITB. If the ITB is scratched, it may cause the pickup fault or degradation of the print quality. In case the print quality is degraded due to touching the ITB, clean the ITB with soft and dry cloth. If the print quality is not improved, execute the following: [Additional Functions] >...
  • Page 255: Secondary Transfer External Roller

    Chapter 7 F-7-84 5) Pick the tabs [2] of the both edges to remove the secondary transfer outer roller [1]. F-7-81 7.9.8 Secondary Transfer External Roller 7.9.8.1 Removing the Secondary Transfer Outer Roller 0014-1321 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Open the right cover.
  • Page 257: Chapter 8 Pickup/Feeding System

    Chapter 8 Pickup/Feeding System...
  • Page 259 Contents Contents 8.1 Construction ...................................8-1 8.1.1 Specifications, Controls, and Functions............................8-1 8.1.2 Division into Blocks ..................................8-2 8.1.3 Arrangement of Rollers................................8-3 8.1.4 Diagram of Paper Paths (w/ copy tray )............................8-4 8.1.5 Diagram of Paper Paths (w/ Finisher-Z1/copy tray)........................8-5 8.1.6 Diagram of Paper Paths (w/ Finisher-Y1/Saddle Finisher-Y2) ....................
  • Page 260 Contents 8.10 Delivery ..................................8-30 8.10.1 Delivery Control ..................................8-30 8.10.2 Delivery to the Main Body Tray.............................. 8-30 8.10.3 Delivery Operation when Mounting the Delivery Accessory....................8-30 8.10.4 Specifying the Delivery Point..............................8-31 8.11 Parts Replacement Procedure............................ 8-32 8.11.1 Pickup Unit 1 ................................... 8-32 8.11.1.1 Before Removing the Cassette Pickup Unit 1 ............................
  • Page 261 Contents 8.11.19.2 Removing Manual Feed Pickup Roller ..............................8-38 8.11.20 Manual Feed Separation Pad ..............................8-39 8.11.20.1 Before Removing Manual Feed Separation Pad ............................8-39 8.11.20.2 Removing Manual Feed Pickup Separation Pad ............................8-39 8.11.21 Registration Motor ................................. 8-39 8.11.21.1 Before Removing Registration Motor ..............................8-39 8.11.21.2 Removing Registration Motor...................................8-39 8.11.22 Duplex Unit....................................
  • Page 263: Construction

    Chapter 8 8.1 Construction 8.1.1 Specifications, Controls, and Functions 0014-0295 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The major specifications, controls, and functions of the pickup/feeding system are as follows: T-8-1 Item Description Paper compartment front loading...
  • Page 264: Division Into Blocks

    Chapter 8 8.1.2 Division into Blocks 0014-0296 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 F-8-1 [1] Pickup assembly (cassette 2) [2] Pickup assembly (cassette 1) [3] Manual feed pickup assembly [4] Registration roller assembly [5] Transfer assembly [6] Duplexing/feeding assembly [7] Fixing assembly...
  • Page 265: Arrangement Of Rollers

    Chapter 8 8.1.3 Arrangement of Rollers 0014-0298 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 [34] [33] [32] [31] [30] [29] [28] [27] [26] [25] [35] [24] [36] [23] [22] [21] [20] [19] [18] [17] [16]...
  • Page 266: Diagram Of Paper Paths (W/ Copy Tray )

    Chapter 8 8.1.4 Diagram of Paper Paths (w/ copy tray ) 0014-0299 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 F-8-3 [1] Pickup from cassette 1 [2] Pickup from cassette 2 [3] Pickup from cassette pedestal (option) [4] Pickup from side paper deck (option) [5] Pickup from manual feeder [6] Delivery to copy tray 1...
  • Page 267: Diagram Of Paper Paths (W/ Finisher-Z1/Copy Tray)

    Chapter 8 8.1.5 Diagram of Paper Paths (w/ Finisher-Z1/copy tray) 0014-0300 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 F-8-4 [1] Pickup from cassette 1 [2] Pickup from cassette 2 [3] Pickup from cassette pedestal (option) [4] Pickup from paper deck (option) [5] Pickup from manual feeder [6] Delivery to Finisher-Z1 (option)
  • Page 268: Arrangement Of Sensors

    Chapter 8 [1] Pickup from cassette 1 [2] Pickup from cassette 2 [3] Pickup from cassette pedestal (option) [4] Pickup from paper deck (option) [5] Pickup from manual feeder [6] Delivery to Finisher-Y1/Saddle Finisher-Y2 (option) [7] No.2 delivery assembly (option) 8.1.7 Arrangement of Sensors 0014-0302 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 269: Route Of Drive

    Chapter 8 8.1.8 Route of Drive 0014-0303 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. Main Body F-8-7 M3 : Fixing motor M4 : Cassette 1 pickup motor M5 : Cassette 2 pickup motor M6 : Registration Multi Motor M7 : Duplexing motor M14: No.1 delivery motor...
  • Page 270: Basic Sequence

    Chapter 8 8.2 Basic Sequence 8.2.1 Basic Sequence 0014-0305 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 - Basic Sequence of Operation for Making 3 Prints Print Start PRINT Cassette 1 pickup motor (M4) Cassette 1 pickup solenoid (SL2)
  • Page 271: Feeding Speed According To The Print Media And Resolution

    Chapter 8 The speed is 2 times as high as the process speed (no increase if for delivery to tray 3). 2. Finisher-Y1/Y2 in Use F-8-11 [1] Increase in Speed for Pickup The speed is 1.5 times as high as the process speed (in the cassette of manual feed, decelerates to about 0.6). [2] Increase in Speed for Reversal The speed is 2 times as high as the process speed.
  • Page 272 Chapter 8 (4) Buffer inlet sensor ON (5) Buffer outlet sensor ON T-8-4 Primary delivery motor Secondary delivery motor Speed Outlet Paper type Size* Acceleration point Deceleration point Acceleration point Deceleration point (mm/s) A point where the trail edge A point where the trail edge reaches a point 10 mm reaches a point 18.6 mm downstream from the fixing...
  • Page 273: Reversing Accelerating Control Of Large Size Paper

    Chapter 8 * Size: S=LTR (216 mm) or shorter, L=longer than 216 mm T-8-5 Delivery-3 motor Buffer motor Speed Outlet Paper type Size* Acceleration point Deceleration point Acceleration point Deceleration point (mm/s) Plain paper Primary 71.5 delivery Heavy paper 71.5 Transparency 71.5 Plain paper...
  • Page 274: Detecting Jams

    Chapter 8 F-8-12 [1] reversing roller [2] reversing sensor [3] reversing point [4] fixing rear roller [5] Secondary transfer outside roller [6] Secondary transfer inside roller 8.4 Detecting Jams 8.4.1 Delay Jams 8.4.1.1 Delay Jam for Those Other Than the Pickup Unit 0014-0307 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 A delay jam outside the pickup unit is identified as follows:...
  • Page 275: Delay Jam For The Pickup Unit

    Chapter 8 8.4.1.2 Delay Jam for the Pickup Unit 0014-0308 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The leading edge of paper does not reach the sensor after the cassette 1/2 pickup motor has started to rotate. Or, in the case that the paper leading edge does not reach to the sensor within specified time after turning on the manual feeder pickup clutch Start key ON or PRINT set...
  • Page 276: Other Jams

    Chapter 8 8.4.3 Other Jams 8.4.3.1 Size Difference Jam 0013-8629 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 In the case of detecting paper that is shorter than specified Sensor Pre-registration sensor (PS7) 8.4.3.2 Material Difference Jam 0013-8630 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 277: Basic Sequence

    Chapter 8 8.5.2 Basic Sequence 0014-0314 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Basic Sequence of Operation for Making 3 Prints Print Start PRINT Cassette 1 pickup motor (M4) Cassette 1 pickup solenoid (SL2) Cassette 1 retry sensor (PS25)
  • Page 278: Setting Up The Universal Cassette

    Chapter 8 T-8-6 Size (no-cassette) Blank (no-cassette) 305x457 mm Blank (no-cassette) Blank (no-cassette) Envelope/ENV *1 Blank (no-cassette) - SW4 is used to detect the state of the AB/Inch-configuration switch. - As for the blank (no-cassette), even if inserting the cassette to this point to match the dial, it is regarded that the cassette is not inserted, resulting in no execution of controls such as lifter uprising operation.
  • Page 279: Paper Level Sensor

    Chapter 8 A-FLS G-LTR G-LGL A-LTR (LTR) A-LTRR (LTRR) Service mode: COPIER > OPTION > CST > CST-U1 COPIER > OPTION > CST > CST-U2 COPIER > OPTION > CST > CST-U3 COPIER > OPTION > CST > CST-U4 8.5.5 Paper Level Sensor 0014-0317 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The level of paper inside the cassette is checked using the following sensors:...
  • Page 280: Manual Feed Pickup Unit

    Chapter 8 View from the Front of the Machine When full with paper Cassette paper Cassette paper level sensor B level sensor A Paper When half full with paper Paper Cassette paper Cassette paper level sensor A level sensor B OFF ON When there is little paper Paper...
  • Page 281 Chapter 8 F-8-21 [1] Side guide [2] Manual feeder pickup tray [3] Pressure spring [4] Lifting plate [5] Manual feeder paper sensor flag [6] Separation pad [7] Manual feeder pickup roller [8] (To the registration roller unit) Once the manual feeder pickup operation starts, the multi lifting plate up/down solenoid (SL4) turns ON. Then, the lifting plate of the manual feeder pickup assem- bly goes up, and a paper on the manual feeder pickup tray is pressed against the manual feeder pickup roller.
  • Page 282: Basic Sequence Of Operation

    Chapter 8 SL4: Multi lifting plate up/down solenoid M6: Registration multi pickup motor A paper that is picked up from the manual feeder pickup assembly moves forward the distance where the predetermined arching (5.5 mm) is added after detecting the leading edge with the pre-registration sensor (PS7). Then, the paper stops at the registration roller once by turning OFF the manual feeder pickup clutch (CL5). As the registration roller turns ON, the manual feeder pickup clutch (CL5) turns ON.
  • Page 283: Registration Unit

    Chapter 8 COPIER > ADJUST > CST-ADJ > MF-A4R COPIER > ADJUST > CST-ADJ > MF-A6R COPIER > ADJUST > CST-ADJ > MF-A4 8.7 Registration Unit 8.7.1 Overview 0014-0324 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The registration roller is driven with the registration multi motor (M6).
  • Page 284: Material Difference Jam Detection

    Chapter 8 8.7.4 Material Difference Jam Detection 0014-3046 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine determines the following cases as the material difference jam, and stop its operation. - In case the material is non-transparency when transparency is set. - In case the material is transparency when material other than transparency is set.
  • Page 285 Chapter 8 PS2: Arch sensor PS16: Arch sensor 2 M3: Fixing motor 3. Control Sequence The sequence of arch control is shown as below. a. Starting arch monitoring Start arch monitoring from the point where the leading edge of paper enters fixing (the point of reaching the fixing nip). b.
  • Page 286: Duplex Feeding Unit

    Chapter 8 Constant speed Half speed 1 / 4 speed Arch sensor OFF 135.0 mm/s 67.5 mm/s 33.8 mm/s (Decreasing the fixing feeding speed) d. Finishing monitoring the arch Finish monitoring the arch at the point where the tailing edge of paper passes through the secondary transfer roller. 8.9 Duplex Feeding Unit 8.9.1 Overview 0014-0327...
  • Page 287: Duplexing Re-Pickup Control

    Chapter 8 Large size (A3 or larger) 8.9.3 Duplexing Re-Pickup Control 0014-3156 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The timing of duplexing pickup is determined with registration clutch ON of the previous paper as trigger, as in the case of the pickup control of cassette pickup. When specified interval (cassette holder, time due to the size) passed after registration clutch ON for the previous paper, the timing of re-pickup is generated and re-pickup is started.
  • Page 288 Chapter 8 F-8-32 The 1st sheet is picked up. F-8-33 An image is formed for the 2nd side of the 1st sheet. The 2nd sheet is picked up. F-8-34 The 1st sheet is turned over, and is moved for duplexing registration. An image is formed for the 2nd side of the 2nd sheet. 8-26...
  • Page 289 Chapter 8 F-8-35 The 1st sheet is moved for registration once again. The 2nd sheet is turned over and moved for duplexing registration. The 3rd sheet is picked up. F-8-36 An image is formed for the 1st side of the 1st sheet and the 2nd side of the 3rd sheet. The 2nd sheet is moved for duplexing. F-8-37 The 1st sheet is delivered.
  • Page 290 Chapter 8 F-8-38 An image is formed for the 1st side of the 2nd sheet and for the 2nd side of the 4th sheet. The 3rd sheet is moved for duplexing. F-8-39 The 2nd sheet is delivered. The 4th sheet is turned over, and is moved for duplexing registration. The 3rd sheet is moved for registration once again. The 5th sheet is picked up.
  • Page 291 Chapter 8 F-8-41 The 3rd sheet is delivered. The 5th sheet is turned over, and is moved for duplexing registration. The 4th sheet is moved for registration once again. F-8-42 An image is formed for the 1st side of the 4th sheet. The 5th sheet is moved for duplexing. F-8-43 The 4th sheet is delivered.
  • Page 292: Delivery

    Chapter 8 F-8-44 An image is formed for the 1st side of the 5th sheet. F-8-45 The 5th sheet is delivered. 8.10 Delivery 8.10.1 Delivery Control 0014-3198 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 There are some delivery accessories available for this machine: the 2 / 3 delivery units, the finisher Z1 and the saddle finisher Y2.
  • Page 293: Specifying The Delivery Point

    Chapter 8 In delivery to the finisher Z1, the activation of the delivery sensor 2 is the trigger of the delivery notice to the finisher Z1. 2. Delivery to the Finisher Y1 / Saddle Finisher Y2 When the machine is mounted with the finisher Y1 / saddle finisher Y2, the buffer path unit is mounted as a standard. When feeding within the buffer path unit, the feeding speed is accelerated to 337mm/s (when the processing speed is constant).
  • Page 294: Parts Replacement Procedure

    Chapter 8 8.11 Parts Replacement Procedure 8.11.1 Pickup Unit 1 8.11.1.1 Before Removing the Cassette Pickup Unit 1 0014-0657 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear right cover. (page 10-13)[Detaching the Rear Right Cover] 2) Detach the right cover.
  • Page 295: Removing The Pickup Roller

    Chapter 8 F-8-54 8.11.7 Cassette Pickup Motor 1 8.11.7.1 Before Removing the Cassette Pickup Motor 1 F-8-51 0014-0689 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 8.11.4 Pickup Roller 1) Detach the rear upper cover. (page 10-14)[Detaching the Rear Upper 8.11.4.1 Removing the Pickup Roller Cover] 2) Detach the rear lower cover.
  • Page 296: Cassette Pickup Motor 2

    Chapter 8 F-8-60 F-8-57 2) Free the harness [3] from the 3 wire saddles [1] and the cable guide [2]. 4) Remove the pickup motor base [1]. -2 connectors [2] -1 screw [3] -5 screws [4] F-8-61 3) Remove the power supply cord base [1]. -5 screws [2] F-8-58 5) Remove the cassette pickup motor 1 [1].
  • Page 297: Cassette Size Detection Sensor

    Chapter 8 F-8-67 5) Detach the cover [1] from the cassette size sensor mount. F-8-64 8.11.9 Cassette Size Detection Sensor 8.11.9.1 Before Removing the Cassette Size Sensor 0014-0693 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear right cover.
  • Page 298: Cassette Paper Sensor

    Chapter 8 F-8-70 F-8-72 8.11.11 Cassette Paper Sensor 8.11.13 Slide Resistor 8.11.11.1 Before Removing Cassette Paper Sensor 0014-0696 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 8.11.13.1 Before Removing Slide Resistor 0014-1176 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear right cover.
  • Page 299: Removing Cassette Pickup Solenoid

    Chapter 8 1) Detach the rear right cover. (page 10-13)[Detaching the Rear Right Cover] 2) Detach the right cover. (page 10-32)[Removing the Right Cover] 3) Detach the right lower cover. (page 10-12)[Detaching the Right Lower Cover] 4) Remove the cassette pickup unit 2. (page 8-32)[Removing the Cassette Pickup Unit 2] 5) Remove the cassette pickup unit 1.
  • Page 300: Removing Manual Feed Tray Unit

    Chapter 8 8.11.17.2 Removing Manual Feed Tray Unit 0014-1175 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Disconnect the connector [1] and remove the edge saddle [2]. F-8-83 3) Remove the manual feed unit [1]. - 1 connector [2] - 7 screws [3] F-8-80...
  • Page 301: Manual Feed Separation Pad

    Chapter 8 F-8-90 8.11.20 Manual Feed Separation Pad F-8-86 2) Remove the plate [1]. 8.11.20.1 Before Removing Manual Feed Separation Pad - 1 screw [2] 0014-1268 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear right cover.
  • Page 302: Before Removing Duplexing Feed Frame

    Chapter 8 F-8-92 2) Disconnect 7 connectors from the Accessories power supply PCB [1]. F-8-95 3) Disconnect 12 connectors from the controller power supply PCB [2]. 4) Remove the Accessories power supply/controller power supply mount 8.11.23 Duplex Feed Sensor [3]. - 9 cable clamps [4] 8.11.23.1 Before Removing Duplexing Feed Sensor - 3 edge saddles [5]...
  • Page 303: Chapter 9 Fixing System

    Chapter 9 Fixing System...
  • Page 305 Contents Contents 9.1 Construction ...................................9-1 9.1.1 Specifications, Controls, and Functions............................9-1 9.1.2 Major Components..................................9-1 9.1.3 Construction of the Control System............................. 9-2 9.2 Various Control Mechanisms............................9-2 9.2.1 Controlling the Fixing Temperature ............................9-2 9.2.1.1 Overview .........................................9-2 9.2.1.2 Temperature control in standby ..................................9-2 9.2.1.3 Temperature Control during Printing................................9-3 9.2.1.4 Fixing film edge cooling control..................................9-4 9.2.1.5 Detection of the Fixing Assembly Absence/Presence ............................9-7...
  • Page 307: Construction

    Chapter 9 9.1 Construction 9.1.1 Specifications, Controls, and Functions 0013-9525 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The major specifications, controls, and functions of the fixing system are as follows: T-9-1 item function/method Fixing method on-demand fixing...
  • Page 308: Construction Of The Control System

    Chapter 9 PS29 PS28 F-9-2 9.1.3 Construction of the Control System 0013-8516 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 AC driver PCB HTDRV1 J2110E-3 J214-6 DC driver PCB HTDRV2 J2110E-4 J214-5 RDRV J2110E-6 J214-3 DCON...
  • Page 309: Temperature Control During Printing

    Chapter 9 A. Flying start temperature control Applied 15 seconds after receiving flying start. The temperature is adjusted (between 160 deg C and 190 deg C), according to the time elapsed since the previous job finished. The purpose of this function is to reduce the time required for the first print by adjusting the temperature. Reference: Specifically, flying start is initiated with the following timings.
  • Page 310: Fixing Film Edge Cooling Control

    Chapter 9 T-9-3 Range of temperature adjustment (Ambient Temperature and Humidity / Speed Paper type User setting Low Temperature and Humidity) (deg Normal speed plain paper (64 to 105 g/m2) plain paper 220 to 200/225 to 200 thin paper (less than 64 g/m2) plain paper L 210 to 185/215 to 190 special fixing mode 2 *3...
  • Page 311 Chapter 9 PS29 PS28 direction of movement Shutter Light-Blocking Plate PS28 PS29 A4R LTR-R B4 EXE K8 LTR F-9-6 MEMO: The shutter can be opened/closed during printing. This does not intervene the printing. The rate at which the shutter opens/closes is about 50mm / sec, and it takes about 1.15 seconds for the shutter to travel the maximum distance (between home position and LTR position).
  • Page 312 Chapter 9 T-9-6 Paper Size Paper Type Plain Paper 167 to 175 Thin Paper 172 to 180 Thick Paper 167 to 175 Thick Paper 2 162 to 170 Special Fixing Mode 172 to 180 LTR-R/LGL Plain Paper 167 to 175 Thin Paper 172 to 180 Thick Paper...
  • Page 313: Detection Of The Fixing Assembly Absence/Presence

    Chapter 9 Paper Size Paper Type B4/B5 Plain Paper 167 to 175 Thin Paper 172 to 180 Thick Paper 167 to 175 Thick Paper 2 162 to 170 Special Fixing Mode 172 to 180 Plain Paper 167 to 175 Thin Paper 172 to 180 Thick Paper 167 to 175...
  • Page 314: Down Sequence Control

    Chapter 9 9.2.2 Down Sequence Control 9.2.2.1 Down Sequence Control 0014-5555 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 This equipment runs down-sequence control in the cases listed below. Down-sequence control decreases the print speed by lengthening the interval between sheets in order to prevent film deterioration caused by heated edge of the fixing film during continuous printing of small-sized (smaller than A4R) paper.
  • Page 315: Protective Functions

    Chapter 9 PS13 PS13 Pressed Released F-9-7 [1] Pressure plate [2] Release lever [3] Sensor flag [4] Fixing film unit [5] Pressure roller PS13: Fixing pressure releasing home position sensor M3: Fixing motor Below are the cases in which pressure will be applied to the fixing film unit: - When pressure is not applied at power-on state - When pressure is applied at power-on state - When returning from sleep mode...
  • Page 316 Chapter 9 DC Driver PCB ZEROX Zero Cross Detector PCB THERR RDRV Relay Safety Circuit SOFTRON HTDRV1 DC Controller Triac HTDRV2 AC Driver PCB MAIN THRM SUB THRM2 SUB THRM1 F-9-8 Cutting Off the Power (thermistor) Using the DC Controller (CPU) The CPU monitors the output voltage (MAIN_THRM,SUB_THRM1,SUB_THRM2) of the main thermistor/sub thermistor 1/sub thermistor 2;...
  • Page 317: Fixing System Error Code

    Chapter 9 9.4.2 Fixing System Error Code 0013-8530 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-9-11 Code Description Corrective action E001 Fixing high temperature error 0000 Condition - Replace the fixing sleeve unit (main thermistor). The reading of the main thermistor is 260 deg C or more.
  • Page 318: Fixing Unit

    Chapter 9 1) Detach the fixing front cover [1]. 9.5 Parts Replacement Procedure - 2 screws [2] 9.5.1 Fixing Unit 9.5.1.1 Before Removing Fixing Unit 0014-0573 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear right cover.
  • Page 319: Pressure Roller

    Chapter 9 F-9-19 3) Tighten the 5 screws [1], and pull out the protection sheet [2]. F-9-16 9) From the fixing film unit [1], slide the 2 leaf springs [2] in the direction of the arrow, and remove them; then, remove the separation guide [3]. F-9-20 9.5.3 Pressure Roller 9.5.3.1 Before Removing Pressure Rolle...
  • Page 320 Chapter 9 F-9-23 4) Remove the pressure roller [1] by sliding it. F-9-24 5) From the removed pressure roller [1], remove the following parts. - 1 gear [2] (1 hook [3]) - 1 bush [4] - 1 bearing [5] F-9-25 9-14...
  • Page 321: Chapter 10 Externals And Controls

    Chapter 10 Externals and Controls...
  • Page 323 Contents Contents 10.1 Control Panel................................10-1 10.1.1 Overview....................................10-1 10.1.2 LCD Processing ..................................10-1 10.1.3 Adjusting the LCD Screen Contrast ............................10-1 10.1.4 Control Panel CPU................................... 10-1 10.2 Counters ..................................10-1 10.2.1 Overview....................................10-1 10.2.2 Timing of Increasing the Count ............................... 10-2 10.3 Fans ....................................10-2 10.3.1 Overview....................................
  • Page 324 Contents 10.5.1.11 Reader Rear Cover....................................10-16 10.5.1.11.1 Detaching the Reader Rear Cover..............................10-16 10.5.2 Hopper Drive Unit ................................. 10-16 10.5.2.1 Removing the Hopper Drive Unit................................10-16 10.5.3 Option Power Supply Assembly............................10-18 10.5.3.1 Before Detaching the Optional Power Supply PCB ..........................10-18 10.5.3.2 Detaching the Optional Power Supply PCB .............................
  • Page 325 Contents 10.5.21.1 Before Removing the Fixing Exhaust Fan ..............................10-28 10.5.21.2 Removing the Fixing Exhaust Fan ................................10-29 10.5.22 Power Supply Cooing Fan ..............................10-29 10.5.22.1 Before Removing the Power Supply Fan 2.............................10-29 10.5.22.2 Removing the Power Supply Fan 2.................................10-29 10.5.23 Power Supply Exhaust Fan ..............................10-29 10.5.23.1 Before Removing the Power Supply Fan..............................10-29 10.5.23.2 Removing the Power Supply Fan................................10-29 10.5.24 Delivery Cooling Fan................................
  • Page 327: Control Panel

    Chapter 10 10.1 Control Panel 10.1.1 Overview 0013-8651 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine's control panel consists of the following PCBs, LCD, and touch panel, each offering the functions that follow: - LCD display function - contrast adjustment - touch switch input...
  • Page 328: Timing Of Increasing The Count

    Chapter 10 Model Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 100V total 2 copy total A copy total A not indicated** (full color + mono (full color + mono (black-and-white 2) (black-and-white 2) **** color; 2) color;...
  • Page 329 Chapter 10 Notation Name Filter 2-speed Remarks Error code control Rear process unit fan present absent Cooling the process unit. 807-0002 Delivery contact fan absent present Cooling the delivery block. 806-0001 FM10 Secondary transfer heat exhaust fan absent absent Cooling the secondary transfer block. 806-0003 FM11 Power supply fan 2...
  • Page 330: Fans

    Chapter 10 10.3.2 2-Speed Control 0013-8660 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Among the fans mounted to the machine, the delivery adhesive fan and the power supply fan 2 execute 2-speed control. Switching of the rotation speed is executed by switching the voltage by the voltage switching PCB of the fan.
  • Page 331 Chapter 10 Reader heater (H5) Environmental heater switch SW5 DADF High-voltage Reader heater (H6) power supply PCB Leakage breaker Cassette heater (H4) ELCB 1/2 Reader DC controller PCB Heater Deck heater (H7) unit Main switch Cassette pedestal heater (H1C) Printer power supply only 100V 24VU1 Arrestor...
  • Page 332: Route Of Power To The Reader Unit

    Chapter 10 10.4.1.2 Route of Power to the Reader Unit 0013-8665 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The reader controller PCB uses the 24/13 VDC from the printer unit to generate the following DC voltages: - 16 VDC (for scanning lamp) - 12 VDC (for CCD) - 5 VDC (for sensor)
  • Page 333: Routes Of Power To Various Options

    Chapter 10 10.4.1.4 Routes of Power to various Options 0013-8667 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The power from the printer unit to the accessories is routed as follows: F-10-9 [1] Reader unit power cable [2] DADF I/F cable [3] Reader communication cable [4] Finisher Y1 / saddle finisher Y2 I/F cable...
  • Page 334: Rated Output Of The Options Power Supply Pcb

    Chapter 10 10.4.2.3 Rated Output of the Options Power Supply PCB 0013-8670 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Rated output and power supply tolerance of the accessory power supply PCB are shown below: T-10-7 Output name all-night/non-all night...
  • Page 335: Power Supply Control

    Chapter 10 T-10-10 Sleep mode Shift The machine moves through different sates in response to the passage of times selected in Additional Function or in response to a press on the control panel software power switch. Description In sleep mode 1, the DC controller PCB and the main controller PCB are supplied with power.
  • Page 336 Chapter 10 F-10-10 2) Remove the check mark from 'SNMP Status Enabled'. 10-10...
  • Page 337 Chapter 10 F-10-11 10-11...
  • Page 338: Parts Replacement Procedure

    Chapter 10 10.5 Parts Replacement Procedure 10.5.1 External Covers 10.5.1.1 Front Cover 10.5.1.1.1 Detaching the Front Cover 0014-0635 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Open the front cover. F-10-14 3) Detach the right lower cover [1]. - 2 screws [2] F-10-12 2) Detach the front cover [1].
  • Page 339: Rear Right Cover

    Chapter 10 F-10-17 3) Push down the claw [1] and then remove the handle cover [2]. F-10-21 7) Remove the right front cover [1]. - 3 screws [2] F-10-18 4) Remove the face cover [1]. F-10-22 F-10-19 5) Remove the screw [1] and slide the inside right cover [2] to the direction 10.5.1.4 Rear Right Cover of the arrow.
  • Page 340: Upper Left Cover

    Chapter 10 10.5.1.6 Left Lower Cover - 4 screws [3] 10.5.1.6.1 Detaching the Left Lower Cover 0014-0642 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the left lower cover [1]. - 6 screws [2] F-10-24 10.5.1.5 Upper Left Cover 10.5.1.5.1 Detaching the Left Cover...
  • Page 341: Rear Lower Cover

    Chapter 10 F-10-32 3) Detach the rear lower cover [1]. F-10-29 - 6 screws [2] 2) Detach the rear upper cover [1]. - 4 screws [2] (Remove) - 3 screws [3] (Loosen) F-10-30 10.5.1.9 Rear Lower Cover 10.5.1.9.1 Detaching the Rear Lower Cover 0014-0647 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 F-10-33...
  • Page 342: Reader Rear Cover

    Chapter 10 F-10-38 3) Remove the 4 screws [1] to detach the reader rear cover [2]. F-10-35 3) Remove the 2 screws [1] to remove the copyboard glass retainer (left) [2]. F-10-39 10.5.2 Hopper Drive Unit 10.5.2.1 Removing the Hopper Drive Unit F-10-36 4) Remove the 2 screws [3] to detach the reader front cover [4].
  • Page 343 Chapter 10 F-10-44 7) Detach the hopper unit cover [1]. - 3 screws [2] F-10-41 4) Remove the 2 screws [1]. F-10-45 8) Detach the inside front left cover [1]. - 3 screws [2] F-10-42 5) Turn the handle [1] 180 deg. Pull the process unit [3] out until it is stopped while holding the handle [1] and the grip [2].
  • Page 344: Option Power Supply Assembly

    Chapter 10 F-10-47 10) Free the harness [2] from the cable guide [1], detach the cable guide [1]. - 3 screws [3] F-10-50 10.5.4 Controller Power Supply Unit 10.5.4.1 Before Detaching the Controller Power Supply 0013-6816 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear upper cover.
  • Page 345: Control Panel

    Chapter 10 - 3 wire saddles [5] - 1 connector [6] - 5 screws [7] F-10-55 10.5.6 Control Panel 10.5.6.1 Detaching the Control Panel F-10-52 0014-2582 3) Detach the lattice connector [1] to the cassette pedestal. / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 - 1 screw [2] 1) Open the front cover [1].
  • Page 346 Chapter 10 F-10-59 5) Remove the screw [1], slide the inside right cover [2] in the direction of the arrow. F-10-62 F-10-60 8) Detach the connector [1]. 6) Detach the inside front right cover [1]. - 2 screws [2] F-10-63 9) Remove the 2 screws [1].
  • Page 347: Control Panel Lcd Unit

    Chapter 10 F-10-65 F-10-68 11) Slide the control panel [1] to the right, and pull it out forward. 6) Detach the plate [1]. - 2 screws [2] F-10-69 7) Remove the frame [1] inside the control panel. F-10-66 - 12 screws [2] 10.5.7 Control Panel LCD Unit 10.5.7.1 Before Removing the Control Panel LCD Unit 0014-2583...
  • Page 348: Detaching The Dc Controller Pcb

    Chapter 10 Cover] 3) Detach the DC driver PCB. (page 10-25)[Removing the DC Driver PCB] 10.5.8.2 Detaching the DC Controller PCB 0014-1288 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Removing the DC controller box [1]. - 7 screws [2] - 7 connectors [3] F-10-74...
  • Page 349: Before Removing The Leakage Breaker

    Chapter 10 F-10-77 F-10-79 10.5.11 Leakage Breaker 10.5.12 HV1 PCB 10.5.11.1 Before Removing the Leakage Breaker 10.5.12.1 Before Removing the HVT1 PCB (for image 0014-2622 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 forming) 0014-1281 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 350: Hv2 Pcb

    Chapter 10 In case the print quality is degraded due to touching the ITB, clean the ITB with soft and dry cloth. If the print quality is not improved, execute the following: [Additional Functions] > [Adjustment/Cleaning] > [Cleaning inside Main Unit] >...
  • Page 351: Ac Driver Pcb

    Chapter 10 F-10-88 F-10-91 6) Remove the HVT2 [3]. 4) Remove the screw [1] that fixes the grounding wire [2]. - 2 connectors [1] 5) Remove the AC driver PCB [3]. - 3 claws [2] - 4 connctors [4] - 2 edge saddles [5] - 4 screws [6] F-10-89 F-10-92...
  • Page 352: Control Panel Cpu Pcb

    Chapter 10 F-10-97 F-10-94 10.5.16 Control Panel CPU PCB 3) Remove the L-shaped sheet metal [1]. - 2 screws [2] 10.5.16.1 Before Removing the Control Panel CPU PCB 0014-2585 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the control panel.
  • Page 353: Removing The Control Panel Key Pcb

    Chapter 10 10.5.17.2 Removing the Control Panel KEY PCB 0014-2588 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Remove the lower left cover [1] of the control panel. - 2 screws [2] 2) Remove the lower cover [3] of the control panel.
  • Page 354: Processuunit Cooling Fan

    Chapter 10 F-10-107 F-10-110 3) Remove the front process unit Fan [1]. - 1 connector [1] When attaching the 4 fastons, make sure the numbers assigned to the fastons match the numbers shown in the below picture. [BK] [WH] [WH] [BK] F-10-111 10.5.20.3 Before Removing the Rear Process Unit Fan...
  • Page 355: Removing The Fixing Exhaust Fan

    Chapter 10 10.5.21.2 Removing the Fixing Exhaust Fan 0014-2644 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Remove the right cover feeder guide [1]. - 5 screws [2] F-10-116 10.5.23 Power Supply Exhaust Fan 10.5.23.1 Before Removing the Power Supply Fan 0014-2641 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 356: Fixing Edge Cooling Fan

    Chapter 10 F-10-118 F-10-121 2) Remove the delivery contact fan [1]. 2) Remove the fan duct [1]. - 1 connector [2] - 1 claw [2] - 1 wire saddle [3] - 1 reuse band [4] - 1 edge saddle [5] - 2 screws [6] F-10-119 F-10-122...
  • Page 357: Toner Filter

    Chapter 10 F-10-127 F-10-124 2) Remove the toner filter [1]. 2) Remove the fan duct [1]. - 1 claw [2] F-10-128 10.5.28 Fixing Motor 10.5.28.1 Before Removing the Fixing Motor 0014-3619 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Detach the rear upper cover.
  • Page 358: Right Door

    Chapter 10 F-10-130 2) Remove the fan shutter motor [1]. - 1 cable clamp [2] - 1 connector [3] - 2 screws [4] F-10-133 While Closing the Right Cover Make sure the processing unit is restored back to its original position before closing the right cover.
  • Page 359: Meap

    Chapter 11 MEAP...
  • Page 361 Contents Contents 11.1 MEAP..................................11-1 11.1.1 Checking the Operating Environment............................. 11-1 11.1.2 Setting Up the Network ................................11-2 11.1.3 Setting the method to login to SMS ............................11-3 11.1.4 Login to SMS ................................... 11-7 11.1.5 Checking Application List ............................... 11-8 11.1.6 Starting and Stopping a MEAP Application ..........................
  • Page 363: Checking The Operating Environment

    Chapter 11 11.1 MEAP 11.1.1 Checking the Operating Environment. 0014-8064 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 This section lists the requirements on the operating environment for the maintenance. Memo: Java Script must be enabled in every environment. Important: For the following operations in the combined environment of Windows XP and Internet Explorer6, Java2 Runtime Environment Standard Edition 1.3.1 or later is required.
  • Page 364: Setting Up The Network

    Chapter 11 T-11-5 Operating System Supported browser Microsoft Windows 98 SE Microsoft Internet Explorer 5.0.1 SP2 Microsoft Windows NT Workstation4.0 Microsoft Internet Explorer 5.5 SP2 Microsoft Internet Explorer 6 SP1 Microsoft Windows ME Microsoft Internet Explorer 5.5 SP2 Microsoft Internet Explorer 6 SP1 Microsoft Windows 2000 Professional Microsoft Internet Explorer 5.0.1 SP2 Microsoft Internet Explorer 5.5 SP2...
  • Page 365: Setting The Method To Login To Sms

    Chapter 11 F-11-2 Memo: When using SSL, set [Use SSL] ON. (This setting is also applied to the SSL setting of RUI. Same is true in the case of setting SSL ON on the side of RUI.) Setting [Use SSL] ON displays the message dialogue 'Changes effective after the main power switch is turned OFF and ON' . Press [OK]. F-11-3 3) Press Done button as many times as necessary until the Basic screen appears.
  • Page 366 Chapter 11 When only RLS Authentication is enabled, there may be a case you cannot login to device for the following reasons. - Authentication server down - Disconnection with authentication server due to network failure In these cases, boot the device as MEAP SAFE mode from device service mode. By booting the device as MEAP SAFE mode, login to SMS becomes available as Default Authentication is enabled.
  • Page 367 Chapter 11 F-11-6 4) Logout once and login again to check to see that the setting is applied properly. In case the setting is changed from 'Stop' to 'Start', login screen that was not seen before is displayed. In case the setting is changed from 'Start' to 'Stop', access to login screen leads to the screen below and login becomes unavailable. Login error screen F-11-7 Setting for login by RLS Authentication...
  • Page 368 Chapter 11 F-11-9 3) In order to enable Login by RLS Authentication, tick SMS Installer Service (Remote Login Service Authentication) radio button and then click [Start]. On the other hand, in order to disable login by RLS Authentication, clear the tick of SMS Installer Service (Remote Login Service Authentication) radio button and click [Stop].
  • Page 369: Login To Sms

    Chapter 11 11.1.4 Login to SMS 0014-8068 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Login by Password Authentication 1) Access SMS from the browser of the PC connected to the network on which the MEAP device operates. URL: http://<MEAP Device IP address>:8000/sms/ Ex.)http://172.16.188.240:8000/sms/ Memo:...
  • Page 370: Checking Application List

    Chapter 11 F-11-14 In the case the device authentication method is SDL F-11-15 11.1.5 Checking Application List 0014-8069 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The page of Application List is designed to show resources arranged according to applications. The page gives you a good idea of how much of the device's memory is being used by the applications (both in absolute and relative terms) as well as how much memory still remains.
  • Page 371: Starting And Stopping A Meap Application

    Chapter 11 F-11-16 11.1.6 Starting and Stopping a MEAP Application 0014-8070 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Log in to the SMS. 2) Click 'Application List'. 3) Click the radio button of the MEAP application in question, and click 'Start' or 'Stop'. F-11-17 4) Check to see that the status of the MEAP application in question is either "Started"...
  • Page 372: Checking The Platform Information

    Chapter 11 F-11-18 11.1.7 Checking the Platform Information 0014-8071 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 You can check the versions of MEAP Contents, MEAP Specifications, and Java Virtual Machine of the device. Some applications may not be installed to some MEAP devices of specific specifications.
  • Page 373: Meap Specifications

    Chapter 11 F-11-20 11.1.8 MEAP Specifications 0014-8072 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 What is MEAP Specifications (MEAP Spec Version)? MEAP Specifications is one of the information required to judge whether MEAP applications can be operated or not. With MEAP Specifications, you can prevent an application that uses a specific function of device from being installed onto the device that does not have the function.
  • Page 374: Checking The System Information Of A Meap Application With Sms

    Chapter 11 MEAP Spec Version MEAP Spec Version Description MEAP basic function 1 and SSLTSL and Proxy 1 and Compact PDF openCPCA and ERS (Error Recovery Service) and new SSL-IF 5 and BillingCode 5 and Compact PDF and SearchablePDF and USB-HostBuffering 5 and Job Archive System Support 5 and CTK2.0 5 and iWAMS Support + SSL Client Authentication...
  • Page 375: Printing The System Information Of A Meap Application

    Application Name: C-Cabinet Gateway for MEAP Application ID/System Application Name: 03a46668-63e4-4636-9cbb-492b6cef05d5 Application Version: 1.0.0 Status: Resolved Installed on: Tue Oct 21 14:00:11 GMT+09:00 2003 Vendor : Canon Inc. License Status : Installed Maximum Memory Usage : 1024 Registered Service : 11-13...
  • Page 376: Installing An Application

    - To install an application, the user needs to use the following URL when accessing the license control system to obtain a license file. In doing so, he/she needs to register the license access number of the application and the serial number of the device.
  • Page 377 Chapter 11 F-11-25 3) Check that Install Application/License page appears. 4) Click Browse button, and select the application file and the license file of the application; then, click OK button. Memo: Application File: identified by the extension "jar". License File: identified by the extension "lic". F-11-26 5) See the message "Installing...Please wait a moment."...
  • Page 378: Meap Enterprise Service Manager

    MEAP-available devices on network. The main targets are system administrators in big companies and CANON service engineers (end users of devices do not use). It is used when customized applications delivered to a certain company needs to be managed collectively.
  • Page 379 Chapter 11 F-11-29 3) Check appears. 4) On Application/License Information page, click License Management button. F-11-30 5) Click Browse button, and select the license file you want to install. 11-17...
  • Page 380: Disabling A License File (Suspending A License)

    Chapter 11 F-11-31 6) Click Install button. F-11-32 7) Check the content of the confirmation page, and click OK button. 11.1.15 Disabling a License File (suspending a license) 0014-8080 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Important: - To invalidate (or suspend) a license, you must first stop the application in question.
  • Page 381 Chapter 11 F-11-33 2) Click the name of the application that you want to disable. F-11-34 3) License File Management page appears. On Application/License Information page, click License Management button. 11-19...
  • Page 382: Downloading/Removing An Invalidated License File

    Chapter 11 F-11-35 4) Click Disable button. F-11-36 5) Click OK. 11.1.16 Downloading/Removing an Invalidated License File 0014-8081 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 You must remove the invalidated license file before uninstalling an application. If re-installation is a possibility, you may download the license file to a PC for storage.
  • Page 383 Chapter 11 F-11-37 4) Check Application/License Information page appears. 5) On Application/License Information page, click License Management button. F-11-38 6) License File Management page appears. To download, click Download button. 11-21...
  • Page 384: Reusable License

    Chapter 11 F-11-39 7) When you have selected Download button, specify where you want to store the file by following the instructions on the screen. 8) To delete, click Delete button. F-11-40 9) Check the confirmation page appears. 10) Click OK button. Important: - Without the license file, an application cannot be reinstalled even to the MEAP device that the application had been installed last time.
  • Page 385: License For Forwarding

    Chapter 11 11.1.18 License for forwarding 0014-8083 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 When the device is replaced due to lease up or trouble, it is possible to continue using the current license information of MEAP application by forwarding it to a new device.
  • Page 386 Chapter 11 F-11-44 5) The screen to check invalidation of the license is displayed. Click 'OK', F-11-45 6) Icon of license file for forwarding is displayed in the box of license file downloading. Click 'Download'. F-11-46 7) The dialogue 'File Download' is displayed. Click 'Save'. 11-24...
  • Page 387: Uninstalling An Application

    Chapter 11 F-11-47 8) Specify the download destination, click 'Save'. F-11-48 9) After downloading the license file for forwarding, click 'Delete' to display the confirmation screen and click 'OK' to delete the file (in consideration of breakage of license for forwarding, deleting disabled license can be executed after all steps have been completed). F-11-49 10) Log out of SMS.
  • Page 388: Changing Login Services

    Chapter 11 F-11-50 4) Check the screen to make sure that what is shown is the application you want to uninstall; then, click OK button. In response, the system runs an uninstall sessions. Important: - The status of the license must be 'Not Installed' or 'Unnecessary' for its application to be uninstalled. As necessary, go to License File Management page, and disable the license file before starting to remove it.
  • Page 389 Chapter 11 F-11-51 Outline of SSO (Single Sign-On) This is the log-in service that can be operated on the domain of Active Directory environment network or at iR device. The following are the user authentication systems. - Domain Authentication - Local Device Authentication - Domain Authentication + Local Device Authentication - The three user authentication systems can be changed at Web browser (See 'Setting the User Authentication System' on MEAP Administrator Guide).
  • Page 390 Chapter 11 Therefore, department ID management should not be 'ON'. If department ID management is set to 'ON' while using Domain Authentication and log-in becomes impossible, change the log-in service to Default Authentication and turn department ID management to [OFF]. - For combination with NSA / iWAM, it is necessary to set the user with administrative privilege of the domain on the SA service account.
  • Page 391 Chapter 11 F-11-53 2) A page will appear showing the various selections you can make for the login service. Select the radio button of the login service mode you want to use; then, click Select button. F-11-54 3) When login service application you have selected turns to Start after Restart, turn off the device's main power, and turn it back on after 10 seconds. F-11-55 11-29...
  • Page 392: Initializing The Password

    1) Get the switch license for initializing the password. Request the support of the regional headquarters of the Canon for switch license for initializing the password presenting the device serial number. 2) Click Login button leaving Password field blank or entering incorrect password. The Return to install Password Settings area appears. Click Browse button and select the switch license file prepared in advance.
  • Page 393 Chapter 11 To back up the HDD of the iR, the PC must have approx 300 MB of free space at maximum. Making a Backup and Formatting Hard Disk Drive with Service Support Tool 1) If SDL or SSO is used for the login service, switch to default authentication before backing up the user information. Although SST will back up SDL user information, it is recommended to export the user information just in case.
  • Page 394: Replacing The Hard Disk Drive

    If you cannot make a backup of the license files as hard disk suffers a fault, contact the support staff of the regional headquarters of Canon telling the device serial number and the names of MEAP applications installed to the device to obtain the necessary special license files.
  • Page 395: Setting Http Port For Meap Application (Level 2)

    Chapter 11 F-11-59 7) Press the 1 key on the control panel keypad to change the setting to '1'; then, click OK button. F-11-60 8) Check that the notation 'MPSF' has appeared in the lower right corner of the screen; then, turn off and then on the main power. F-11-61 If you want to end safe mode, repeat the steps but change '1' to '0' in step -7 and turn off and then on the main power.
  • Page 396 Chapter 11 pressing [USER MODE] button again, [SERVICE MODE] screen is displayed). 2) Startup level 2 of [SERVICE MODE] (After starting up [SERVICE MODE] in step 1, press [USER MODE] button again. Then, by pressing [2] button on control panel, the screen is displayed. 3) Press [COPIER] button.
  • Page 397 Chapter 11 F-11-65 8) Press the port number to specify on the control panel (the numerical value input in the field is displayed), and press [OK] button. F-11-66 9) Check to see that it is reflected in setting field, and turn off the main power, and then, turn on the main power. F-11-67 11-35...
  • Page 398: Reference Material

    Esplet Type Application. A type of MEAP application that does not have a user interface on the device console or on the web browser. The term of "Esplet" is a coinage by Canon inspired from Applet, Servlet, and "Espresso". File descriptor With a file descriptor, an OS identifies the files that a program accesses.
  • Page 399: Option For Exclusive Individual Measure

    Chapter 11 LicenseFile-Version: 1 License File ID LicenseFile-Id: f6489a8c-8c7e-4d74-bd12-b031ea6a62a5 Application-Id: e92b0b91-7c42-45b1-96b3-295d5d1b5877 Application ID Serial-No: XYZ00123 Serial No Validated-Period: 100 Validated Period MaximumBWScan1: 1000, stop MaximumBWScan2: 900, stop MaximumBWScan3: 800, stop MaximumBWScan4: 700, stop MaximumPrintedImpressions: 1000, stop MaximumPrintedImpressions-BW: 800, stop Counter information MaximumPrintedImpressions-BW-Large: 200, stop MaximumPrintedImpressions-BW-Small: 600, stop MaximumScannedImpressions: 2000, stop...
  • Page 400 Chapter 11 7) Press [ANIM-SW] button. 8) Press either 0 (display warning screen) or 1 (hide warning screen) on control panel (the numerical value input in the field is displayed), and press [OK] button. 9) Check to see that it is reflected in setting field, and turn off the main power, and then, turn on the main power. -Setting of Screen Transition from MEAP Screen to the Standard Screen In the case that the operation is restricted by MEAP application, make a setting to hide Native applications such as Copy/Send/Box.
  • Page 401: Rds

    Chapter 12 RDS...
  • Page 403 Contents Contents 12.1 RDS ....................................12-1 12.1.1 Application operation mode..............................12-1 12.1.2 Service Center URL and Port Specification ..........................12-1 12.1.3 Communication test ................................. 12-1 12.1.4 Communication log.................................. 12-1 12.1.5 Detailed Communication log ..............................12-1 12.1.6 SOAP communication function ............................... 12-1 12.1.7 Resend at SOAP transmission error............................
  • Page 405: Application Operation Mode

    Chapter 12 12.1 RDS 12.1.1 Application operation mode 0013-8731 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Serviceman selects the operation mode of OFF/ON by the setting in e-RDS setting screen of the service mode. (Menu Screen: E-RDS) - OFF (default): e-RDS doesn't operate.
  • Page 406: Resend At Soap Transmission Error

    Chapter 12 Content of transmission Transmission timing Transmission of alert code When the state of the device is changed. When Jam occurs Alarm When Alarm occurs Error When Error occurs Confirmation whether there is processing that e- Every 6 hours RDS executes 12.1.7 Resend at SOAP transmission error 0013-8737...
  • Page 407 Chapter 12 Item(meaning) Explanation COM-LOG The result of communication test (Communication Log) When this is selected (touched), and the blank rectangle on right side is selected, it switches to "Log list screen". Log list screen F-12-2 History list of communication test error (error generation date, error code and error information) is displayed. When the each line is selected (touched), it shifts to "Log detailed screen".
  • Page 408: Sleep Operation

    Chapter 12 Log detailed screen F-12-3 Detailed information of individual communication test error is displayed. Refer to the displayed message to "Error message list". It shifts to "Log list screen" by the [OK] button pressing. Maximum length of error information: 128 characters (not include NULL) 12.1.9 Sleep operation 0013-8739 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 409: Trouble Shoot

    Chapter 12 A-2. Initialize e-RDS - Select (touch) [COPIER] > [Function] > [CLEAR] > [ERDS-DAT] on the Touch Panel Display. A-3. Display Menu screen of e-RDS - Select (touch) [COPIER] > [Function] > [INSTALL] => Menu screen F-12-4 B. Set 1 in [E-RDS]. C.
  • Page 410 Chapter 12 The enclosed character string by [] is replaced as follows. [*]: *(asterisk) is added to the head of the string only at the communication test. [Error string]: As for number 1 and 2 of the following Error string lists, only the Error string is displayed. Besides, it is displayed as "[*] [Error string]: [Method name] [Server side detailed error]".
  • Page 411: Chapter 13 Maintenance And Inspection

    Chapter 13 Maintenance and Inspection...
  • Page 413 Contents Contents 13.1 Periodically Replaced Parts ............................13-1 13.1.1 Overview....................................13-1 13.1.2 Reader Unit ....................................13-1 13.1.3 Printer Unit....................................13-1 13.2 Durables and Consumables ............................13-1 13.2.1 Outline...................................... 13-1 13.2.2 Reader Unit ....................................13-1 13.2.3 Printer Unit....................................13-1 13.3 Scheduled Servicing Basic Procedure........................13-3 13.3.1 Scheduled Servicing Basic Procedures ............................
  • Page 415: Periodically Replaced Parts

    Chapter 13 13.1 Periodically Replaced Parts 13.1.1 Overview 0014-3050 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Some parts of the machine must be replaced on a periodical basis so as to ensure a specific level of performance. They may be free of external changes or damage, but they can significantly affect the machine performance once they lose their function.
  • Page 416 Chapter 13 [10] [11] [14] [12] [13] F-13-1 13-2...
  • Page 417: Scheduled Servicing Basic Procedure

    Chapter 13 [10] [11] [14] [12] [13] F-13-2 13.3 Scheduled Servicing Basic Procedure 13.3.1 Scheduled Servicing Basic Procedures 0014-5602 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 - As a rule, perform scheduled servicing every 55,000 prints. - Before setting out on a scheduled visit, check with the Service Book, and take parts for which replacement is expected.
  • Page 418: Items Of Work For Scheduled Servicing (Reader Unit)

    Chapter 13 Item Developing system developing butting spacer 4) Check the waste toner collection case. If the case is half full or more, empty it in an appropriate bag for collection. Or, replace the waste toner collection case. - When disposing of the waste toner, be sure to follow all applicable regulations of the local government. - Do not dispose of waste toner in fire.
  • Page 419 Chapter 13 Unit Location Item Inter- Remarks vals work Transfer patch image read Check 55,000 assembly sensor images Clean the part only when dirt is conspicuous. 1) Slide the sensor shutter unit [1] in the direction of the arrow. 2) Wipe after extracting firmly the cloth which wet the sensor [2] with water. Feeding Registration roller clean...
  • Page 420 Chapter 13 Unit Location Item Inter- Remarks vals work Feeding Feeding roller, clean assembly scraping ring needed [1]Feeding roller [2]scraping ring Clean the part only when dirt is conspicuous. Feeding Duplex feed roller 1/ clean Clean the part only when dirt is conspicuous. assembly needed Feeding...
  • Page 421: Chapter 14 Standards And Adjustments

    Chapter 14 Standards and Adjustments...
  • Page 423 Contents Contents 14.1 Scanning System ................................14-1 14.1.1 After Replacing the CIS................................14-1 14.1.2 After Replacing the Copyboard Glass ............................. 14-1 14.1.3 After Replacing the ADF Reading Glass..........................14-1 14.1.4 After Replacing the Reader Controller PCB..........................14-1 14.2 Laser Exposure System ..............................14-2 14.2.1 After Replacing the Laser Scanner Unit ..........................
  • Page 425: Scanning System

    Chapter 14 14.1 Scanning System item: COPIER>ADJUST>CCD>BOOK-RG (offset value against color displacement caused by copyboard glass) 14.1.1 After Replacing the CIS 0014-3109 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Be sure to enter the values indicated on the CIS label attached to the contact image sensor (CIS) using the following service mode items: COPIER>ADJUST>CCD>CCDU-RG (offset value against color displacement caused by CIS)
  • Page 426: Laser Exposure System

    Chapter 14 B O O K - R G D F - R G F-14-6 14.2 Laser Exposure System 14.2.1 After Replacing the Laser Scanner Unit 0014-3098 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 When replacing the laser scanner unit, register the values described on the label which is included in the package in the service modes below.
  • Page 427: Replacing Main Controller Pcb

    Chapter 14 <if you are initializing the RAM of the reader controller without replacing b. original stop position adjustment the PCB> FEEDER>ADJSUT>DOCST - Using the SST, upload the reader controller backup data; after initializing c. original feed speed (magnification) adjustment the RAM, download the data, thus eliminating the need for the following FEEDER>ADUST>LA-SPEED adjustment.
  • Page 428: When Replacing The Hdd

    Chapter 14 When the SRAM PCB is replaced, all data in its memory will be lost (file- related, user mode-related, service mode-related, history-related files). There (–) will be no error operation, and initialization will take place automatically. If you pull out the SRAM PCB from machine B and mount it to machine A, the PCB will be initialized and be rendered useless for machine A or B.
  • Page 429: Adjust The Horizontal Registration For The Manual Feed Tray

    Chapter 14 F-14-13 F-14-16 A. Making Adjustments for the Cassette 1 B-3) Tighten the fixing screw. A-1) Free the 2 claws [1], and pull the grip (right front) [2] in the direction B-4) Slide back the cassette 2. of the arrow to detach. B-5) Make a copy using the cassette 2 as the source of paper;...
  • Page 430 Chapter 14 (–) (–) 2.5 ± 1.5mm 2.5 ± 2.0mm F-14-18 F-14-21 - If the value is not as indicated, make the following adjustments: 2) If the value is not as indicated, change the horizontal registration 3) Remove the paper from the manual feed tray. adjustment value for the 2nd side for the manual feed tray.
  • Page 431: Chapter 15 Correcting Faulty Images

    Chapter 15 Correcting Faulty Images...
  • Page 433 Contents Contents 15.1 Making lnitial Checks ..............................15-1 15.1.1 Checking the Site Environment ............................... 15-1 15.1.2 Checking the Paper .................................. 15-1 15.1.3 Checking the Durables ................................15-1 15.1.4 Checking the Units and Functional Blocks..........................15-1 15.1.5 Others ....................................... 15-1 15.2 Test Print ..................................15-2 15.2.1 Overview....................................
  • Page 435: Making Lnitial Checks

    - Check the feed guide for wear, scar, dirt, and deformation. - Check the paper for a bent leading edge, curling, waving, and moisture. - As necessary, try transparencies of a type recommended by Canon to see if the problem, if any, is corrected. 6. Machine - Check if an excess load is imposed on the drive system.
  • Page 436: Overview

    Chapter 15 If a machine is brought in from a cold to a warm place, its inside can develop condensation, which will lead to various problems. (1) condensation on the BD sensor can cause faults associated with E100. (2) condensation on the dust-blocking glass can cause the images in sub scanning direction to be too light. (3) condensation on the contact sensor of the reader unit or the copyboard glass can lead to light images.
  • Page 437: 16-Gradation (Type=4)

    Chapter 15 15.2.4 16-Gradation (TYPE=4) 0014-3135 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Use this test print to check gradation, fogging, white line, and uneven density at the front/rear. - Gradation If the 16-gradation[1] is not properly produced, suspect a fault in the drum unit or the laser exposure system. - Fogging If fogging is found only in the white area[2], suspect a fault in the drum unit or the laser exposure system.
  • Page 438: Grid (Type=6)

    Chapter 15 15.2.6 Grid (TYPE=6) 0014-3140 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Use this text print to check color displacement, right angles, and straight lines. - Color Displacement If color displacement is found, suspect a scar in the ITB and a fault in the drum unit. - Right Angle, Straight Lines If the right angles or straight lines are not correct, suspect a fault in the laser exposure system, a fault in the shape of the registration (inside/ outside) roller, and a fault in the secondary transfer outside roller.
  • Page 439: Full Color 16-Gradation (Type=14)

    Chapter 15 F-15-5 15.2.9 Full Color 16-Gradation (TYPE=14) 0014-3155 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Use this test print to check the gray balance, gradation of individual colors (YMCBk), and fogging. - Gray Balance Check the grayscale area to see if the densities of all colors are even.
  • Page 440: Outline Of Electrical Components

    Chapter 15 15.3 Outline of Electrical Components 15.3.1 Clutch/Solenoid 15.3.1.1 Clutch/Solenoid Table 0014-0018 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Reader Unit> The reader unit does not have clutches or solenoids. <Printer Unit> SL3A SL2A SL1A...
  • Page 441: Motor

    Chapter 15 15.3.2 Motor 15.3.2.1 Motor Table 0014-0023 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Reader Unit> M501 F-15-8 T-15-3 Ref. Name Description M501 reader motor drives the carriage T-15-4 Ref. Parts number reader controller PCB 1: forward M501...
  • Page 442 Chapter 15 <Printer Unit> F-15-9 T-15-5 Ref. Description Parts number DC controller PCB Error Drum/ IT motor FK2-2066 J210-B1 to 7/ J209-3 to 4 E012-0000/0100 Developing motor FK2-2067 J210-B8 to 12/ J209-1 to 2 E021 Fixing motor FK2-0478 J225-B11 to 14 Cassette 1 pick-up motor FM2-0388 J222-B15 to 18...
  • Page 443: Fan

    Chapter 15 15.3.3 Fan 15.3.3.1 Fan Table 0014-0024 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Reader Unit> The reader unit does not have a fan. <Printer Unit> FM10 FM11 F-15-10 T-15-6 Ref. Description Parts number DC controller PCB...
  • Page 444: Sensor

    Chapter 15 15.3.4 Sensor 15.3.4.1 Sensor Table 0014-0025 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Reader Unit> PS508 PS507 PS506 PS502 PS501 PS504 PS505 CIS1 PS503 F-15-11 T-15-7 reader Parts Ref. Name Description controller number...
  • Page 445: Sensor

    Chapter 15 <Printer Unit> PS30 PS16 PS10 PS14 PS12 PS11 PS5A PS3A PS2A PS1A PS4A PS15 PS27 PS28 PS29 PS13 PS18 PS25 PS26 PS19 PS17 PS20 PS22 PS21 PS23 PS24 F-15-12 T-15-8 Parts DC controller PCB Jam code/ error code Ref.
  • Page 446 Chapter 15 Parts DC controller PCB Jam code/ error code Ref. Description number PS16 Loop detection sensor 2 WG8-5772 J217-4 to 6 PS17 Front door sensor WG8-5772 J213-4 to 6 010D/ 020D/ 0A0D PS18 Lower right door sensor FK2-0149 J222-B8 to 10 PS19 Right door sensor WG8-5772...
  • Page 447: Switch

    Chapter 15 15.3.5 Switch 15.3.5.1 Switch Table 0014-0026 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Reader Unit> The reader unit does not have a switch. <Printer Unit> SW2 SW1 F-15-13 T-15-9 Ref. Description Parts number Inter-lock switch (DC)
  • Page 448: Lamps, Heaters, And Others

    Chapter 15 15.3.6 Lamps, Heaters, and Others 15.3.6.1 Lamp. Heaters, and Others Table 0014-0027 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 <Reader Unit> LCD1 F-15-14 T-15-10 Ref. Name Parts number Description anti-condensation heater (left) prevents condensation on the copyboard glass anti-condensation heater (right) prevents condensation on the reading glass...
  • Page 449: Pcbs

    Chapter 15 Ref. Description Parts number Cassette heater (100V) FK2-0375 Cassette heater (230V) FK2-0376 Fixing main thermistor Fixing sub thermistor 1 FK2-3069 Fixing sub thermistor 2 Fixing thermoswitch FK2-0486 Process kit frame varistor FL2-5805 Registration front guide varistor FL2-5804 ELCB1 Circuit breaker (100/ 115V) FK2-0166 ELCB1...
  • Page 450 Chapter 15 <Printer Unit> [28] [18] [26] [21] [22] [19] [10] [20] [23] [25] [27] [24] [29] [30] [31] [32] [33] [34] [35] [13] [16/ 17] [14/ 15] [11/ 12] F-15-17 T-15-13 Ref. Unit number Parts number Description FM2-8263 DC controller PCB FM2-8264 DC driver PCB FM2-3636...
  • Page 451 Chapter 15 Ref. Unit number Parts number Description [17] UN14 FM2-2760 AC driver PCB 230V [18] UN15 FK2-0493 Registration detection sensor PCB [19] UN16 FK2-0494 Batch detection sensor PCB [20] UN17 FK2-0495 Environment sensor PCB [21] UN18 RH7-7129 Transparency sensor PCB (emit) [22] UN19 RH7-7129...
  • Page 452: Connectors

    Chapter 15 15.3.8 Connectors 15.3.8.1 Connectors 0014-6796 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 J5007 J5001 J5006 J5002 J5016 J5017 J501 J500 J504 J5003 J5013 J510 J5005 J511 J5009 J512 J503 J502 J5015 J505 J5010...
  • Page 453 Chapter 15 J2012 J2016 J5001 J1004 J640 J1003 J202 J2110 J210 J1001 J207 J208 J1002 J214 J2111 J106 J1006 J647 J702 J1035 J218 J1004 J703 J1005 J212 J704 J217 J705 J254 J701 J201 J250 J681 J691 J4002 J692 J4001 J693 J252 J209 J251...
  • Page 454 Chapter 15 J1115 J225 J1111 J1121 J1120 J1114 J1110 J1119 J1118 J223 J1112 J1113 J1115 J1109 J1114 J1136 J1150 J1116 J1151 J1134 J1190 J1287 J1284 J1135 J1192 J1191 J1185 J1163 J1283 J222 J219 J1138 J1139 J218 J1155 J1143 J1154 J1142 J1140 J217 J1162...
  • Page 455 Chapter 15 J3904 J7431 J7423 J7433 J7432 J7424 J743 J231 J742 J741 J744 J212 J7422 J745 J213 J7421 J216 J7451 J1266 J7442 J7441 J1187 J1128 J1274 J223 J1131 J1288 J1132 J1277 J1122 J1188 J1257 J521 J1286 J221 J220 J1165 J1175 J1167 J1166 J1183...
  • Page 456: Variable Resistors (Vr), Light-Emitting Diodes (Led), And Check Pins By Pcb

    Chapter 15 J3904 J230 J229 J231 J227 J3903 J228 J3902 J232 J213 J223 J214 J3062 J3053 J2202 J2113 J3061 J2119 J2120 J3061 J2121 J3088 J3058 J2111 J1019 J1021 J1020 J2203 J2115 J1016 J502 J1017 J1023 J1018 J1014 J2110 J101 J1051 J2201 J1008 J1033...
  • Page 457: Main Controller Pcb (Main)

    Chapter 15 15.3.9.2 Main Controller PCB (main) 0014-4632 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 LED2 LED5 LED2001 F-15-23 T-15-14 Notation Description LED2001 in operation LED2 +3.3V (all-night) being supplied LED5 +3.3V (non-all night) being supplied 15-23...
  • Page 458: Main Controller Pcb (Sub R-A)

    Chapter 15 15.3.9.3 Main Controller PCB (sub R-A) 0014-4634 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 LED1 J4001 F-15-24 Code Role LED1 +3.3V (Non-all night; for ASIC drive) feed is being executed. 15.3.9.4 DC Controller PCB 0014-5159 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 459: Chapter 16 Self Diagnosis

    Chapter 16 Self Diagnosis...
  • Page 461 Contents Contents 16.1 Error Code Table................................16-1 16.1.1 Error code tables ..................................16-1 16.2 Error Code Details ..............................16-2 16.2.1 Table of error code details ............................... 16-2 16.2.2 E602 in Detail ..................................16-12 16.3 Error Codes (SEND) ..............................16-14 16.3.1 Self-Diagnostic Display ................................. 16-14 16.3.2 List of Error Codes without Messages...........................
  • Page 463: Error Code Table

    Chapter 16 16.1 Error Code Table 16.1.1 Error code tables 0014-6626 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-16-1 Code Description ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit E001 Abnormality high temperature error of the fixing unit E003 Low temperature of the fixing unit after standby E004...
  • Page 464: Error Code Details

    Chapter 16 Code Description ***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit E601 Abnormality of image memory E602 Hard disk error E604 The image memory (SDRAM) is faulty/insufficient E609 Abnormal low temperature of the hard disk E610 Failure in the hard disk cryptographic key E611 Error in repeating reboot due to SRAM failure E674...
  • Page 465 Chapter 16 Code Main Cause/Detail of Detection Countermeasures 0001 Detects the temperature detected by the sub thermistor is abnormally low (below 90 deg Check on connection of the sub thermistor/thermo C) for 1 sec continuously while adjusting print temperature. switch, Replace the fixing unit, Check on a break in the heater, Replace the cover switch, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode...
  • Page 466 Chapter 16 Code Main Cause/Detail of Detection Countermeasures E045 OHP sensor error 0001 The sampling data measured during initial multiple rotations is lower than the specific Replace the OHP sensor level. E067 High voltage-related error (Primary transfer) 0100 The measured current of the primary transfer ATVC is abnormal twice in succession. Check on the primary transfer roller spring, Clean the position where the primary transfer roller contacts, 0101 The first detected current of primary transfer ATVC is the threshold or more.
  • Page 467 Chapter 16 Code Main Cause/Detail of Detection Countermeasures 0001 Checksum error Check on connection between the ADF controller PCB and the main controller PCB (sub), Replace the ADF 0002 Reception status error controller PCB, Replace the main controller PCB (sub) 0003 Reception interrupt error E490 Model error...
  • Page 468 Chapter 16 Code Main Cause/Detail of Detection Countermeasures *** 0001 The HP sensor fails to be ON within 2000ms after the front adjuster plate starts to move Replace the front adjuster plate HP sensor (SR3) , to its HP. Replace the front adjuster plate motor (M3) , Replace the adjuster plate drive belt *** 0002 The HP sensor fails to be OFF within 1000ms after the front adjuster plate starts to move from its HP.
  • Page 469 Chapter 16 Code Main Cause/Detail of Detection Countermeasures 0001 The adjuster plate HP sensor fails to be ON after the jog motor is driven for 0.5 sec. (for Replace the jog motor (M5S), Replace the adjuster 1.67 sec. during initial operation) plate HP sensor (PI5S) 0002 The adjuster plate HP sensor fails to be OFF after the jog motor is driven for 1 sec.
  • Page 470 Chapter 16 Code Main Cause/Detail of Detection Countermeasures 0401 Error is detected during encrypting. Turn OFF and back ON the main power, Replace the encryption board 0402 Error is detected during decoding. E611 Error in repeat of reboot due to fault of SRAM, etc. 0000 SRAM information is broken, job information stored in SRAM cannot be read and Execute clear of SRAM reboot is repeated at recovery from power-off...
  • Page 471 Chapter 16 Code Main Cause/Detail of Detection Countermeasures C001 HDD access error Format and re-install the whole system, Replace the HDD, Replace the main controller PCB. E731 UFR PCB error 3000 The UFR PCB fails to be recognized at start-up. Check on connection of the UFR PCB , Replace the UFR PCB , Replace the main controller PCB 3001 The UFR PCB fails to be initialized at start-up.
  • Page 472 Chapter 16 Code Main Cause/Detail of Detection Countermeasures EXXX When an interrupt occurs from unexpected ASIC. Turn the main power off and turn it back on. Replace the main controller PCB (Main). E748 Main controller PCB error 4000 Any ASIC of the main controller PCB (Sub SJ/PE/R) or ASIC of the open interface Disconnect and then connect the main controller PCB PCB is not detected.
  • Page 473 Chapter 16 Code Main Cause/Detail of Detection Countermeasures 0001 Lock fails to be detected for 5sec continuously while the exhaust fan (front) is driven. Check on connection of the exhaust fan (front), Disconnection of the fan connector. Lock signal fails to be sent due to a fan failure. Replace the exhaust fan (rear) 0002 Lock fails to be detected for 5sec continuously while the exhaust fan (rear) is driven.
  • Page 474: E602 In Detail

    Chapter 16 16.2.2 E602 in Detail 0014-6885 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 E602-XXYY - if XX='00' T-16-3 Description Remedial action 1. Turn off the main switch, and check the HDD cable. Thereafter, turn on the main switch. The HDD is not recognized.
  • Page 475 Chapter 16 - if XX='01 to FF' YY=10, HDD formatting YY=00, YY=11, YY=13, 12,14,22 YY=03 YY=05 01,02,04 ,23,24 At time of start-up During normal operation CHK- Partition in Description TYPE question formatting formatting Items formatting by normal by safe deleted by HD- mode + mode +...
  • Page 476: Error Codes (Send)

    Chapter 16 Description Remedial action 11,21 HDD contact fault This error seldom occurs in the course of normal read/write operations. 1. Check the cable and power connectors. 2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software. 13,25 WriteAbort The text file on the HDD (e.g., Box) may be damaged.
  • Page 477: List Of Error Codes Without Messages

    The document could not be sent because there was insufficient memory available. 1. Resend the document in a lower resolution. 2. Erase unwanted documents to make memory available. 3. If this problem occurs frequently, contact your local authorized Canon dealer. # 701...
  • Page 478 Chapter 16 Cause Remedy The specified Department ID does not exist, or the password has changed. Enter the correct Department ID or password using 0-9 (numeric keys) on the control panel, and try sending again. # 702 The document could not be sent because the memory is full. 1.
  • Page 479 Chapter 16 Cause Remedy An incorrect user name or password was specified for the sending of a file to a file Change the user name or password. server. An incorrect destination was specified for the sending of an e-mail message or I- Check the e-mail or I-fax address.
  • Page 480 Chapter 16 Cause Remedy The encryption algorithm that matches the mail server does not exist for sending 1. Set Allow SSL in Network Settings in System Settings (from the Additional e-mail or I-fax. Functions screen) to 'Off'. 2. Add the same encryption algorithm as the mail server in the mail server settings. # 842 Authentication using the client certificate was requested by the mail server for 1.
  • Page 481: Chapter 17 Service Mode

    Chapter 17 Service Mode...
  • Page 483 Contents Contents 17.1 Outline..................................17-1 17.1.1 Construction of Service Mode ..............................17-1 17.1.2 Entering or selecting service modes ............................17-2 17.1.3 Exiting service modes ................................17-2 17.1.4 Back-up of service mode ................................. 17-2 17.1.5 Initial Screen .................................... 17-3 17.1.6 Main/intermediate Item Screen..............................17-3 17.1.7 Sub- Item Screen..................................
  • Page 485: Outline

    Chapter 17 17.1 Outline 17.1.1 Construction of Service Mode 0013-8678 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The machine's service mode has a 3-layer screen construction: Initial screen, Level 1/2 screen, and Level 3 screen. Its mode items are grouped into those used in regular maintenance work (Level 1 items) and those used in response to faults (Level 2 items).
  • Page 486: Entering Or Selecting Service Modes

    Chapter 17 17.1.2 Entering or selecting service modes 0013-8679 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 If you want to execute a machine operation using a service mode item, be sure to disconnect all cables from an external controller or a network before starting service mode.
  • Page 487: Main/Intermediate Item Screen

    Chapter 17 17.1.5 Initial Screen 0013-8682 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 COPIER Initial item FEEDER Touch to select an item. SORTER BOARD F-17-5 17.1.6 Main/intermediate Item Screen 0013-8683 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 Display Adjust Function...
  • Page 488: Display (Status Display Mode)

    Chapter 17 Display Adjust Function Option Test Counter <ADJ-XY> < 1/3 > < READY > ADJ-X ← (yyyyy) {aaaaa to bbbbb} xxxxx Range of values that Pressing an item displays Value before change can be entered it in reverse. Entered value ADJ-X PREV NEXT...
  • Page 489 Chapter 17 COPIER>DISPLAY>VERSION Sub item Description level. WEBDAV WebDAV version TIMESTMP TIMESTMP version ASR-JA Version of the Japanese voice recognition dictionary ASR-EN Version of the English voice recognition dictionary LANG-CS Use it to check the version of the Czech language file. LANG-DA Use it to check the version of the Danish language file.
  • Page 490 Chapter 17 3. ANALOG T-17-3 COPIER>DISPLAY>ANALOG Sub item Description level. TEMP Copier's internal temperature (environment sensor) in deg C Copier's internal humidity (environment sensor) in %RH ABS-HUM Amount of moisture (environment sensor) in grams FIX-C Temperature of the fixing roller surface (Detection temperature of the main thermistor) FIX-E Temperature of the fixing roller surface (Detection temperature of the sub thermistor ) FIX-E2...
  • Page 491 Chapter 17 Code Sensor type xx03 Cassette 3 retry paper sensor (PS53) xx04 Cassette 4 retry paper sensor (PS57) xx05 Registration sensor (PS26) xx06 Fixing inlet sensor (PS27) xx07 Fixing paper delivery sensor (PS25) xx08 Face-down paper delivery sensor 1 (PS12) xx09 Face-down paper delivery sensor 2 (PS6 xx0A...
  • Page 492 Chapter 17 Code Finisher M1 sensor/type Finisher N1/saddle finisher N2 sensor/type 1187 Saddle power ON jam 1188 Front lower cover OPEN jam 1191 Saddle conveying path sensor delay jam 1192 Saddle fold path sensor delay jam 11A1 Saddle conveying path sensor pileup jam 11A2 Saddle fold path sensor pileup jam - ff: Jam sensor (DADF)
  • Page 493 Chapter 17 Code Description Cassette 3 Cassette 4 Side paper deck 6 to 8 not used duplex unit manual feed tray 6. ERR a. Displays error data Display Adjust Function Option Test Counter < 1/7 > < READY > < ERR > AA BBBB CCCC DDDD EEEE FFff AA BBBB CCCC DDDD EEEE...
  • Page 494 Chapter 17 9. DPOT Displaying Photosensitive Drum Surface Potential Control Data T-17-13 COPIER>DISPLAY>DPOT Sub item Description level. MEMO: For items other than DPOT-K, displaying value at the time of the latest potential control. 2TR-PPR Use it to check the output value of the paper separation voltage of the secondary transfer DC voltage generated last. 2TR-BASE Use it to check the output value of the reference voltage of the secondary transfer DC voltage generated last.
  • Page 495 Chapter 17 CCCC Time of alarm DDDD Time alarm was restored Alarm location code (as will hereinafter be described in detail) FFFF Alarm code (as will hereinafter be described in detail) GGGG Alarm detail code (as will hereinafter be described in detail) HHHHHH Total counter value when alarm is generated c.
  • Page 496 Chapter 17 Alarm location code FFFF Alarm code LIPS 0001: Download overflow 0002: Insufficient work memory needed during system data processing (mainly figure processing, text processing). 0003: Translator was specified that was not mounted by LIPS emulation start command. 0004: Translator work memory overflow 0006: Configuration acquiring/management error 0007: LIPS internal memory management error 0008: LIPS internal file management error...
  • Page 497: Feeder

    Chapter 17 17.2.2 FEEDER 17.2.2.1 FEEDER Table 0013-8687 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-17-17 FEEDER>DISPLAY Sub item Description level. FEEDSIZE Displays the document size detected by the ADF. Note Displays the document size as a paper size such as A4 or LTR. For paper names, see COPIER >...
  • Page 498: Dc-Con

    Chapter 17 17.3.2 <DC-CON> 0014-6638 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-17-18 Address Description Remarks P001 cassette 2 retry sensor (PS26) 1: detected cassette 2 level B sensor (PS24) 1: about 50 sheets or less cassette 2 level A sensor (PS23) 1: about half or less cassette 2 paper sensor (PS20)
  • Page 499: R-Con

    Chapter 17 Address Description Remarks P013 for R&D P014 for R&D not used 17.3.3 <R-CON> 0014-6639 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-17-19 Address Description Remarks P001 not used for R&D CIS power-on signal 1:ON for R&D...
  • Page 500: Sorter

    Chapter 17 Address Description Remarks P005 cycle end sensor 1: detected length sensor 2 1: detected length sensor 1 1: detected A4/LTR identification sensor 1: detected not used delivery sensor 0: detected DF open sensor 1: detected P006 for R&D P007 for R&D P008...
  • Page 501 Chapter 17 Address Controller Description Remarks P008 SORTER tray 3 paper sensor 1: ON tray 3 connection detection 0: ON upper paper surface sensor 1: ON tray 1 interlock sensor 1: ON tray 1 area sensor 1 0: ON tray 1 area sensor 2 0: ON tray 1 area sensor 3 0: ON...
  • Page 502 Chapter 17 Address Controller Description Remarks P018 STACKER for R&D for R&D for R&D for R&D LED control signal 1: ON for R&D for R&D for R&D P019 STACKER not used not used original size detection 2 0: original present not used not used for R&D...
  • Page 503 Chapter 17 T-17-23 Address Controller Description Remarks P031 SADDLE saddle tray paper sensor 0: ON paper positioning area paper sensor 0: ON crescent roller HP sensor 0: ON saddle delivery path sensor 0: ON saddle path (upstream) sensor 1: ON saddle path (middle) sensor 1: ON saddle path (downstream) sensor...
  • Page 504: Mn-Cont

    Chapter 17 Address Controller Description Remarks P041 PUNCHER not used DIPSW4 0: ON horizontal registration motor CUR 0: ON for R&D not used P042 PUNCHER LED1 0: ON for R&D for R&D LED2 0: ON front cover sensor 0: ON for R&D PUSHSW2 0: ON...
  • Page 505 Chapter 17 Address Sign Remarks P006 Main controller PCB version Main controller PCB version Main controller PCB version Main controller PCB version Coin machine controller Power Ready signal Coin machine Power Ready signal Coin machine Communication Ready signal for R&D P007 not used not used...
  • Page 506: Adjust (Adjustment Mode)

    Chapter 17 17.4 ADJUST (Adjustment Mode) 17.4.1 COPIER 17.4.1.1 COPIER Table 0013-8996 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. ADJ-XY Adjust the scanner image leading edge position T-17-25 COPIER>ADJUST>ADJ-XY Sub item Description level.
  • Page 507 Chapter 17 Decreasing setting value (read start position moves away from you) Read start position Increasing setting value (read start position moves toward you) Document Vertical size plate F-17-16 2. CCD T-17-26 COPIER>ADJUST>CCD Sub item Description level. W-PLT-X/Y/Z Use it when entering the white label data indicated on the standard white plate. Method of Adjustment - if you have initialized the RAM on the reader controller PCB or replaced the reader controller PCB, enter the value indicated on the service label.
  • Page 508 Chapter 17 COPIER>ADJUST>CCD Sub item Description level. 50-RG Display the offset value for color misalignment (between RGs) at 50% reading in the BOOK mode. Adjustment method: When executing RAM clear for the reader controller PCB or replacing the reader controller PCB, enter the value indicated on the service label.
  • Page 509 Chapter 17 COPIER>ADJUST>CCD Sub item Description level. DFTAR-B Use it to enter the shading target value (blue) for the DF (normal original read position). Method of Adjustment - COPIER>FUNCTION>CCD>DF-WLVL1/DF-WLVL2 if the image starts to develop a fault after executing the foregoing service mode item, enter the factory measurement using this mode item.
  • Page 510 Chapter 17 COPIER>ADJUST>LASER Sub item Description level. FSLUT-Y4 Partial ratio adjustment for Y-color images in the main scanning direction: 4 Correction value for the fourth block of partial ratio correction Y When replacing the laser scanner unit, enter the value indicated on the label attached to the unit. When no value is entered, color misalignment occurs.
  • Page 511 Chapter 17 COPIER>ADJUST>LASER Sub item Description level. FSLUT-C4 Partial ratio adjustment for C-color images in the main scanning direction: 4 Correction value for the fourth block of partial ratio correction C When replacing the laser scanner unit, enter the value indicated on the label attached to the unit. When no value is entered, color misalignment occurs.
  • Page 512 Chapter 17 COPIER>ADJUST>IMG-REG Sub item Description level. REG-H-C Coarsely adjust the writing position (in the main scanning direction) of the pattern for C Offset the writing position of C-color images (in the main scanning direction) in the unit of pixel. Use this item to adjust color misalignment in the main scanning direction in the unit of pixel.
  • Page 513 Chapter 17 COPIER>ADJUST>DENS Sub item Description level. SIGG-Y Display the gain value for the Y-color toner density standard signal for ATR control. Display the Y-color patch level when executing ATR-INIT, which is executed at PCRG initialization. Use this item to determine a cause of a density fault. When replacing the DCON PCB, enter the unique ATR-INIT value for each PCRG.
  • Page 514 Chapter 17 6. BLANK Adjustment for the leading edge of image/margin of the rear end T-17-30 COPIER>ADJUST>BLANK Sub item Description level. BLANK-T Used to enter adjusted value of image blank width (leading edge). Adjustment method - If you have cleared the main controller PCB's RAM or replaced the SRAM PCB, enter the value on the service label. Adjustment range 0 to 1000 [Factory default/After RAM clear: +59] BLANK-L Used to enter adjusted value of image blank width (left edge).
  • Page 515 Chapter 17 COPIER>ADJUST>COLOR Sub item Description Level. MD-OFS-/Y/M/C/K Adjust the color balance of middle density area. Be sure not to use this item in normal operation. (recommended setting value: -1) Setting range: -8 to 8 [Factory setting value/Value after RAM clear: 0] HD-OFS-Y/M/C/K Adjust the color balance of high density area.
  • Page 516 Chapter 17 COPIER>ADJUST>HV-TR Sub item Description Level. 2TR-N2 Adjust the offset for paper voltage of the secondary transfer bias on the second side of plain paper (at a constant speed at 600dpi). Offset value for the paper voltage of the secondary transfer bias, Second side of plain paper, Environmental category: 1 When a transfer scattering occurs, increase/decrease the value until an appropriate image is obtained.
  • Page 517 Chapter 17 COPIER>ADJUST>HV-TR Sub item Description Level. 2TR-NH22 Adjust the offset for paper voltage of the secondary transfer bias on the second side of plain paper (1200dpi plain paper, 1200dpi thin paper, 1200dpi plain paper 2, Bond paper). (Environmental category: 2) Offset value for the paper voltage of the secondary transfer bias, Second side of plain paper (1200dpi), Environmental category: 2 When a transfer scattering occurs, increase/decrease the value until an appropriate image is obtained.
  • Page 518 Chapter 17 COPIER>ADJUST>HV-TR Sub item Description Level. 2TR-H13 Adjust the offset for paper voltage of the secondary transfer bias on the single side or first side of thick paper. (Environmental category: 3) Offset value for the paper voltage of the secondary transfer bias, First side of thick paper 1 (106 to 163g/m2), Environmental category: 3 When a transfer scattering occurs, increase/decrease the value until an appropriate image is obtained.
  • Page 519 Chapter 17 COPIER>ADJUST>HV-TR Sub item Description Level. Use this item when the following faulty images occur. - A patchy trace / A trace of the auxiliary brush caused by transfer remaining toner (When the color in the brush trace has high density) / A transfer ghost: The primary transfer current is low. --> Change the setting value to in the plus direction.
  • Page 520 Chapter 17 COPIER>ADJUST>FEED-ADJ Sub item Description level. ADJ-C4 Image write position adjustment in main scanning direction when sheets are fed from cassette 4 Adjustment method - When the value is incremented by 1, the image moves by 0.1 mm to the right. - Input the value given on the service label when the RAM on the DC controller circuit board has been cleared or when the DC controller circuit board has been replaced.
  • Page 521: Feeder

    Chapter 17 COPIER>ADJUST>CST-ADJ Sub item Description level. MF-A6R Used to enter the basic value for the manual feed tray's paper width (A6R). Adjustment method - If you have cleared the DC controller PCB's RAM or replaced the DC controller PCB, enter the value on the service label.
  • Page 522: Sorter

    Chapter 17 Paper F-17-18 - If the document is farther left than the arrow in the figure below: Increase the value (the leading edge blank is made smaller). Document position alignment mark Horizontal size plate Paper Increase value of DOCST. F-17-19 - If the document is farther right than the arrow in the figure below: Decrease the value (the leading edge blank is made larger).
  • Page 523: Function (Operation/Inspection Mode)

    Chapter 17 17.5 FUNCTION (Operation/Inspection Mode) 17.5.1 COPIER 17.5.1.1 COPIER Table 0013-9278 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. INSTALL T-17-41 COPIER>FUNCTION>INSTALL Sub item Description level. STIR-4 This mixes the developing solutions inside the developers of all the colors. The Y, M, C and Bk developers are raced for two minutes to ensure that the developing solutions are mixed.
  • Page 524 Chapter 17 2. CCD T-17-42 COPIER>FUNCTION>CCD Sub item Description level. DF-WLVL1/2 Use it to adjust the ADF white level. Method of Operation 1) Place the type of original most often used by the user on the copyboard glass, and perform the following service mode item: COPIER>FUNCTION>CCD>DF-WLVL1.
  • Page 525 Chapter 17 COPIER>FUNCTION>PANEL Sub item Description level. LED-CHK Used to check that operation panel's LEDs light. Operation method 1) Select this item, then press the OK key to start the operation. The LEDs light sequentially. 2) Press LED-OFF to end the operation. LED-OFF Used in checking that operation panel's LEDs light.
  • Page 526 Chapter 17 COPIER>FUNCTION>PART-CHK Sub item Description level. FAN-ON Start the fan operation. Operations of the power supply fan, fixing fan, and cleaner fan 1)Select the item, and press [OK] so the next operation is executed. ON for 10 sec with normal speed > ON for 10 sec with half speed > Standby state Operations of the machine exhaust fan, delivery cooling fan, manual feed cooling fan, delivery vertical path cooling fan, ITB cooling power supply fan, vertical path delivery exhaust fan, and face-down tray cooling fan 1) Select the item, and press [OK] so the next operation is executed.
  • Page 527 Chapter 17 COPIER>FUNCTION>CLEAR Sub item Description level. DC-CON Clears DC controller PCB's RAM. MEMO: The RAM is cleared after the main power switch is turned OFF/ON. Operation method 1) Select COPIER > FUNCTION > MISC-P > P-PRINT to print out the service mode setting values. 2) Select this item, then press the OK key.
  • Page 528 Chapter 17 COPIER>FUNCTION>CLEAR Sub item Description level. CARD Clears card ID (department) data. Attention: The card ID data is cleared after the main power switch is turned OFF/ON. Operation method 1) Select this item, then press the OK key. 2) Turn the main power OFF/ON. LANG-ERR Clear language related error.
  • Page 529 Chapter 17 COPIER>FUNCTION>MISC-P Sub item Description level. LBL-PRNT Prints service label. Operation method 1) Place A4/LTR paper in the manual feed tray. 2) Select this item. 3) Press the OK key to print the label. Reference: Printing takes about 15 seconds to start. D-PRINT Printing out service mode (DISPLAY) Procedure...
  • Page 530: Feeder

    Chapter 17 COPIER>FUNCTION>SYSTEM Sub item Description level. DEBUG-1 Setting of types of logs to be saved and timing at which they are to be saved on hard disk This specifies the types of logs to be saved and the timing at which they are to be saved on the hard disk. Setting range 0: For saving PLOGs.
  • Page 531: Option (Machine Settings Mode)

    5) Set the main power switch to OFF and then back to ON. Settings: XXYYZZAA XX: Country (example: JP -> Japan) YY (*): Language (example: ja -> Japanese) ZZ (*): Destination (example: 00 -> Canon) AA: Sheet size series (example: 00 -> AB series) *: This setting cannot be changed. 17-47...
  • Page 532 Chapter 17 COPIER>OPTION>BODY TEMP-TBL Fixing temperature regulation temperature table change This is used to adjust the temperature of the temperature regulation for the regular paper (64 to 105g paper) uniform speed. It improves the hot offset or fixability at the regular paper uniform speed. Settings -2:-10 deg C -1:-5 deg C...
  • Page 533 Chapter 17 COPIER>OPTION>BODY IFXEML-Z Colour iFAX, E-Mail Rx print attribute flag function control Switches attribute flags added to colour iFAX, E-Mail Rx prints. Setting values 0: PDL text mode 1: PDL photograph mode 2: SCAN text mode 4: SCAN photograph mode [Factory settings and after RAM clear: 0] BMLNKS-Z BMLinks Rx print attribute flag function control...
  • Page 534 Chapter 17 COPIER>OPTION>BODY TMP-TBL5 Fixing temperature regulation temperature offset (4C thin paper) Temperature adjustment of the temperature regulation for color thin paper This improves the hot offset or fixability of color thin paper. Settings -2: -10 deg C -1: -5 deg C 0: 0 deg C +1: 5 deg C +2: +10 deg C...
  • Page 535 Chapter 17 COPIER>OPTION>BODY FXST2-UH L/L super-thick paper ITOP wait time Pre-rotation extension for super-thick paper at an outside air temperature of 18 deg C or below. This improves the fixability of super-thick paper at an outside air temperature of 18 deg C or below. Setting range: 0 to 30 [Factory setting/value after clearing RAM: 0] FN-ENTMP...
  • Page 536 Chapter 17 COPIER>OPTION>BODY ORG-LGL Use it to set a special paper size not recognized by the DF size detection mechanism. settings 0: LEGAL 1: FOOLSCAP 2: A-FOOLSCAP 3: FORIO 4: G-LEGAL 5: OFFICIO 6: E-OFFICIO 7: A-OFFICIO 8: B-OFFICIO 9: A-LEAGAL 10: M-OFFICIO [Factory default/After RAM clear: 0] ORG-LTR...
  • Page 537 Set this to "1" when using a crossover cable to connect the PC and machine while using service NAVI. MEMO: T.O.T (TUIF over TCP) A communication protocol (unique to Canon) for the presentation of built-in applications (UI) and for communicating between applications inside the machine such as COPY, SEND and BOX. CMD-PORT ON/OFF of T.O.T (TUIF over TCP/IP) non-synchronized command communication port...
  • Page 538 Chapter 17 COPIER>OPTION>BODY TMIC-BK Use it to set the correction along the trailing edge for BkLUT and BkLUT for PDL (Tmic). Settings 0: PDL BK_LUT end correction ON; copy Bk_LUT end correction OFF 1: PDL BK_LUT end correction OFF; copy Bk_LUT end correction OFF 2: PDL BK_LUT end correction ON;...
  • Page 539 [Factory setting/value after clearing RAM: 20010] MEMO: T.O.T (TUIF over TCP) A communication protocol (unique to Canon) for the presentation of built-in applications (UI) and for communicating between applications inside the machine such as COPY, SEND and BOX. CHNG-CMD Setting of T.O.T (TUIF over TCP/IP) command connection port number This sets the number of the port used for the command connection in T.O.T.
  • Page 540 Chapter 17 COPIER>OPTION>BODY KSIZE-SW Paper size (K size) switch for China This switch allows iR series scanner controllers to support K size paper detection and display. When the switch is set to ON = 1 for MODEL-SZ = (AB type) destinations, the operation switches to allow K size paper recognition and detection to be performed with document detection, paper selection screen and APS type, etc.
  • Page 541 Chapter 17 COPIER>OPTION>BODY SJB-UNW Selector switch for number of secure print jobs on hold (number of reserved jobs) This selects 50 or 90 as the upper limit for the number of secure print jobs on hold (number of reserved jobs). Setting 0: 50 1: 90...
  • Page 542 Chapter 17 COPIER>OPTION>BODY ORG-LTRR Setting of special sheet sizes which cannot be recognized when ADF is used This enables images to be formed properly by setting from the service mode the special sheet sizes which cannot be recognized when documents are fed from ADF. When ADF has detected LTR-R in a machine for an inch/AB series market, LTR-R is converted into a document size which has been set in the service mode, and the images are formed using the post-conversion document size.
  • Page 543: Counter (Counter Mode)

    Chapter 17 COPIER>OPTION>BODY FLYING Setting whether to initiate a flying start This is set to "1" when a flying start is not to be initiated in consideration of the service life of the fixing unit. Normally, after a job is completed, operation is controlled so that the fixing is performed and the takes of the polygons are made longer in preparation for the next job, but this control is not performed when the item is set to "1."...
  • Page 544 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. TAB-ROT Rotates landscape images on PDL tab paper 180 degrees. Setting values 0: Don't rotate [Factory default/After RAM clear] 1: Rotate PR-PSESW Print pause function switch display selection Sets whether to display the print pause switch on the user screen.
  • Page 545 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. LDAP-SW Sets LDAP search conditions. Sets conditions to be matched when searching from email addresses and fax numbers from the LDAP server. Setting values 0: 'includes' 1: 'does not include' 2: 'is equal to' 3: 'is not equal to' 4: 'begins with'...
  • Page 546 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. CNT-DISP Used to select whether to display serial number when counter check key is pressed. 0: Display serial number. 1: Don't display serial number. NW-SCAN Used to select whether to permit network scan function 0: Don't permit 1: Permit (Invalid when UFR board or open interface board isn't connected.) HDCR-DSP...
  • Page 547 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. IFAX-SZL Selection of whether to restrict the transmission data size during IFAX transmission This selects whether to restrict the transmission data size during IFAX transmission (but only when the transmissions do not go through the server).
  • Page 548 [Factory setting/value after clearing RAM: 0] DOM-ADD Sets domain complement for transmission destination when sending email. Sets whether to complement the domain (e.g. @canon.co.jp) programmed in the user mode to the entered account when transmitting email. Setting values 0: Do not complement Tx destination domain.
  • Page 549 Chapter 17 COPIER>OPTION>USER Specification selection related to user mode Sub item Description level. FREE-DSP Charge cancel screen display switching If the unit is operated using a charging system, a mode (store manager mode) is provided for releasing the charging status temporarily and enabling all the services to be used free of charge.
  • Page 550 Chapter 17 Compatibility Counter description Total (full-color/large) Total (full-color/small) Total (full-color + monocolor/large) Total (full-color + monocolor/small) Total (full-color + monocolor 2) Total (full-color + monocolor 1) Copies (total 1) Copies (total 2) Copies (large) Copies (small) Copies A (total 1) Copies A (total 2) Copies A (large) Copies A (small)
  • Page 551 Chapter 17 Compatibility Counter description Local copies (full-color 1) Local copies (full-color 2) Local copies (monocolor 1) Local copies (monocolor 2) Local copies (black and white 1) Local copies (black and white 2) Local copies (full-color/large) Local copies (full-color/small) Local copies (monocolor/large) Local copies (monocolor/small) Local copies (black and white/large) Local copies (black and white/small)
  • Page 552 Chapter 17 Compatibility Counter description Prints (full-color + monocolor/2) Prints (full-color + monocolor/1) Prints (full-color/large/two-sided) Prints (full-color/small/two-sided) Prints (monocolor/large/two-sided) Prints (monocolor/small/two-sided) Prints (black and white/large/two-sided) Prints (black and white/small/two-sided) PDL prints (total 1) PDL prints (total 2) PDL prints (large) PDL prints (small) PDL prints (full-color 1) PDL prints (full-color 2)
  • Page 553 Chapter 17 Compatibility Counter description Box prints (black and white 1) Box prints (black and white 2) Box prints (full-color/large) Box prints (full-color/small) Box prints (monocolor/large) Box prints (monocolor/small) Box prints (black and white/large) Box prints (black and white/small) Box prints (full-color + monocolor/large) Box prints (full-color + monocolor/small) Box prints (full-color + monocolor 2) Box prints (full-color + monocolor 1)
  • Page 554 Chapter 17 Compatibility Counter description Report prints (gray scale/large/two-sided) Report prints (gray scale/small/two-sided) Report prints (black and white/large/two-sided) Report prints (black and white/small/two-sided) Copy scan total 1 (color) Copy scan total 1 (black and white) Copy scan total 2 (color) Copy scan total 2 (black and white) Copy scan total 3 (color) Copy scan total 3 (black and white)
  • Page 555 Chapter 17 3. CST T-17-57 COPIER>OPTION>CST Sub item Description level. ENV1 Envelope cassette ENV1 registration This specifies the size of the envelope cassette. Settings 21: ISO-C5 22: COM10 23: MONARCH 24: DL 25: ISO-B5 26: Western standard No.4 [Factory setting/value after clearing RAM: 21] ENV2 Envelope cassette ENV2 registration This specifies the size of the envelope cassette.
  • Page 556 Chapter 17 4. ACC T-17-58 COPIER>OPTION>ACC Sub item Description level. COIN Coin vendor switching This selects whether to establish the coin vendor control mode. Settings 0: Coin vendor not used (control cards can be used; not charged) 1: Coin vendor (charged) 2: Remote area counter (charged) 3: Charged by DA 4: Charged by iR...
  • Page 557 Chapter 17 COPIER>OPTION>ACC Sub item Description level. MIC-TUN Manual tuning of microphone used for voice recognition This allows the audio intake level sensitivity to be adjusted manually for the input device connected by the user. This item is operated and the adjustment made if the sensitivity of the microphone is not increased enough with automatic tuning.
  • Page 558 Chapter 17 5. INT-FACE T-17-59 COPIER>OPTION>INT-FACE Sub item Description level. IMG-CONT Used to set connection to PS print server unit. Setting values 0: Normal mode (no PS print server unit) [Factory default] 1: Not used 2: Not used 3: PS print server unit 4: Not used 5: Not used Attention:...
  • Page 559 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. TR-ENPDF Use it to obtain the transfer license key for the SEND encryption PDF transmission function when the transfer function is set invalid. Obtains the transfer license key to use the SEND encryption PDF transmission function in other MFP machine. OF-ENPDF Use it to select whether to use the SEND encryption PDF transmission function when the transfer function is set invalid.
  • Page 560 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. OF-BRDIM Use it to select whether to use BarDIMM when the transfer function is set invalid. Setting value 0: Do not use BarDIMM. 1: Use BarDIMM. [Factory default/After RAM clear: 0] ST-VNC Use it to display the VNC installation status when the transfer function is set invalid. Setting value 0: VNC not available (not installed) 1: VNC available (installed)
  • Page 561 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. OF-TSPDF Time stamped PDF transmission function ON/ OFF in transfer invalidation. Switches time stamped PDF transmission function ON/ OFF. Setting values 0: OFF 1: ON [Factory settings and after RAM clear: 0] ST-USPDF Display of installation status of user signature attached PDF transmission function in transfer invalidation.
  • Page 562 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. ST-PS Display of installation status of PS in transfer invalidation. Displays installation status of PS. Setting values 0: No (not installed) 1: Yes (installed) Reference value TR-PS PS transfer licence key acquisition in transfer invalidation Acquires transfer licence key to allow PS to be used with another MFP.
  • Page 563 Chapter 17 COPIER>OPTION>LCNS-TR Sub item Description level. OF-PSPCL ON/OFF of PS and PCL subsequent to disabling transmission This selects ON or OFF for PS and PCL. Settings 0: OFF 1: ON [Factory setting/value after clearing RAM: 0] ST-PCLUF Display of installation status of PCL and UFR subsequent to disabling transmission This displays the installation status of the combined options consisting of PCL and UFR.
  • Page 564: Sorter

    Chapter 17 17.6.2 SORTER 17.6.2.1 SORTER Table 0013-9439 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-17-61 SORTER>OPTION Sub item Description level. BLNK-SW Fold position margin width (W) settings when saddle stitcher is used Setting values 0: Normal width (5 mm) 1: Extra width (10 mm)
  • Page 565: Copier

    Chapter 17 17.7 TEST (Test Print Mode) 17.7.1 COPIER 17.7.1.1 COPIER Table 0014-6148 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1. PG T-17-63 COPIER>TEST>PG Sub item Description level. TYPE Performs test print when test print type number is entered and start key is turned ON. (This setting must always be restored to 0 after making test print.) Setting values 0: Normal print, 0 to 100...
  • Page 566 Chapter 17 Entered number Description For development For development MCYBk horizontal stripes For development YMCBk 64 gradations For development Full-color 16 gradations 15 to 100 For development 2. NETWORK T-17-65 COPIER>TEST>NETWORK Sub item Description level. PING Checks connection between copier and network (during TCP/IP connection only). Use this item when checking the connection to the network at time of installation or when there is a network connection problem.
  • Page 567: Counter (Counter Mode)

    Chapter 17 17.8 COUNTER (Counter Mode) 17.8.1 COPIER 17.8.1.1 COPIER Table 0014-6141 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The COPIER/COUNTER screen is shown below. The items are described starting on the next page. F-17-24 Clearing counter values 1) Select the item to clear, displaying it in reverse.
  • Page 568 Chapter 17 COPIER>COUNTER>TOTAL Sub item Description level. PDL-PRT PDL print counter Incremented along with the billing counter during PDL printing, when paper is delivered outside the copier and two-sided paper is loaded. Blank sheets are not counted. Incremented by 1 for both large and small size sheets. Returns to "00000000"...
  • Page 569 Chapter 17 COPIER>COUNTER>JAM Sub item Description level. Jam counter for cassette 3 Jam counter for cassette 4 Jam counter for side paper deck 5. MISC T-17-70 COPIER>COUNTER>MISC Sub item Description level. T-SPLY-Y Toner supply counter (Y) This indicates the number of times the toner in the Y color developer has been supplied. The counter is cleared by executing CLEAR>Y-TN-CLR when the toner cartridge has been replaced before the toner runs out after the low remaining Y color toner warning has been given.
  • Page 570 Chapter 17 COPIER>COUNTER>DRBL-2 Sub item Description level. DF-SP-PD Number of sheets that have passed through ADF separation pad. (count retained by controller PCB) LNT-TAPE ADF lint tape pass-through sheet count STAMP Stamp operation count PD-PU-RL for the paper deck pickup roller, indicates the number of sheets that have passed. (count retained by controller PCB) PD-SP-RL for the paper deck separation roller, indicates the number of sets that have passed.
  • Page 571 Chapter 18 Upgrading...
  • Page 573 Contents Contents 18.1 Outline..................................18-1 18.1.1 System Software Type ................................18-1 18.1.2 Upgrading Overview................................18-2 18.1.3 Function/Operation Overview ..............................18-3 18.1.4 Points to Note at Time of Downloading ..........................18-5 18.2 Making Preparations ..............................18-5 18.2.1 Installing the System Software (System CD -> SST)......................18-5 18.2.2 Installing the System Software (SST ->...
  • Page 575: Outline

    Chapter 18 18.1 Outline 18.1.1 System Software Type 0013-9786 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-18-1 System Software Type System Software Overview Name Main Controller SYSTEM The system software comes in 2 types (one for use inside Japan and the other, outside Japan). The main controller is also used to control the G3 fax board (1-line).
  • Page 576: Upgrading Overview

    Chapter 18 18.1.2 Upgrading Overview 0013-9794 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The software for the copier and the accessories can be upgraded by the following procedures. - By download from the personal computer (hereafter PC) in which the service support tool (hereafter SST) is installed. - By download from the USB memory.
  • Page 577: Function/Operation Overview

    Chapter 18 18.1.3 Function/Operation Overview 0013-9997 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 When connected to a PC (to which the SST and system software have been installed) and USB device (to which system software has been copied), the machine provides the following functions: iR C - - - - PC for service work...
  • Page 578 Chapter 18 Main power on keypad, 2+8 on keypad, 1+7 switch ON Safe mode Boot ROM Boot program program SYSTEM program In service mode COPIER > FUNCTION > SYSTEM > DOWNLOAD Normal mode program Safe mode Normal mode (Download mode A) (Download mode B) F-18-2 Use safe mode for the following:...
  • Page 579: Points To Note At Time Of Downloading

    Chapter 18 Installing the System Software When downloaded, the system software is stored in the temporary storage area of the HDD. At the end of downloading, the main power switch must be turned off and then back on, thus restarting the machine and writing the system software to both system area and flash ROM from the temporary storage area. When the main power switch is turned off and then back on once again, the machine will start up using the new system software.
  • Page 580 Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Target Selection CONTROL Model List S e l e c t t h e t a r g e t . C l i c k a b u t t o n t o exe c u t e . S e l e c t a m o d e l t o c o n n e c t CONNECT R e g i s t e r F i r m wa r e...
  • Page 581: Installing The System Software (Sst -> Usb)

    Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Registerd Firms CONTROL Found Firm C l i c k a b u t t o n t o exe c u t e . Registered fir mware F i r m wa r e r e g i s t ra t i o n c o m p l e t e d . >...
  • Page 582 Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Target Selection CONTROL Export Firm Selection S e l e c t t h e t a r g e t . C l i c k a b u t t o n t o exe c u t e . S e l e c t t h e s e r i e s .
  • Page 583: Making Connections (Sst In Use)

    Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Target Selection CONTROL Export Firm Selection S e l e c t t h e t a r g e t . C l i c k a b u t t o n t o exe c u t e . F i l e c o py h a s b e e n c o m p l e t e d .
  • Page 584: Making Connections (Usb Device In Use)

    Chapter 18 18.2.4 Making Connections (USB device in use) 0014-4493 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 [Requirements] - USB device to which the system software has been copied. [Procedure] 1) Check to make sure that the Execute/Memory on the control panel is off; then, turn off the main power switch as follows: 1-1) Hold down the control panel power switch for 3 sec or more.
  • Page 585: Formatting Selected Partitions

    Chapter 18 iRCXXXX FSTDEV HDFormat TMP_GEN TMP_PSS TMP_FAX APL_SEND APL_MEAP APL_GEN APL_KEEP APL_LOG IMG_MNG PDLDEV FSTCDEV THUMDEV BOOTDEV F-18-16 [1] HDD (service part; without partitions) [2] Formatting for full partition (only in safe mode) [3] HDD after formatting [4] Partition settings information file 18.3.2 Formatting Selected Partitions 0014-4495 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880...
  • Page 586: Formatting The Partitions

    Chapter 18 MEMO: Partition-based formatting is possible in service mode (COPIER > FUNCTION > SYSTEM > HD-CLEAR), with the exception of BOOTDEV. 18.3.3 Formatting the Partitions 0014-4496 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 1) Start up the SST.
  • Page 587: Downloading System Software

    Chapter 18 ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 SAFE C l e a r Control HDDFormat C l i c k t h e b u t t o n o f t h e t a s k t o b e E xe c u t e fo r m a t t i n g ? exe c u t e d .
  • Page 588 Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Interface Network IP Address 172.16.1.100 REGISTER REMOVE Batch List CONTROL Model List C l i c k a b u t t o n t o exe c u t e . i P R _ C 1 v 1 . 1 2 r e v . 0 C h e c k t h e i n t e r f a c e a n d c l i c k t h e <...
  • Page 589 Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Batch List BATCH CONTROL Batch Result Batch download list B a t c h d o w n l o a d r e s u l t s i R C 3 3 8 0 v 1 . 1 2 r e v . 0 C o p y / P D L - B o o t H D F o r m a t Results 1.Wait...
  • Page 590: Downloading The System Software (Single)

    Chapter 18 Service Support Tool DLM0 (Ver.3.22E) Batch List BATCH CONTROL Batch Result Batch download list B a t c h d o w n l o a d r e s u l t s i R C 3 3 8 0 v 1 . 1 2 r e v . 0 C o p y / P D L - B o o t H D F o r m a t Results 2.iPR_C1_SYSTEM_USenXXXX...
  • Page 591 Chapter 18 ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 NORMAL C l e a r SelectableFirmware Control C l i c k t h e b u t t o n o f t h e t a s k t o b e D ow n l o a d i n g c o m p l e t e Firmware Version exe c u t e d .
  • Page 592 Chapter 18 You can remove the downloaded system software before it is written to the HDD or flash ROM. To do so, go through the following before restarting the machine: 1) Click [Clear] [1]. ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 NORMAL C l e a r SelectableFirmware Control...
  • Page 593: Uploading And Downloading Backup Data

    Chapter 18 18.5 Uploading and Downloading Backup Data 18.5.1 Outline 0014-4500 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 The file MeapBack is a MEAP application and its data stored on the HDD. The file SramDCON is data stored in the SRAM of the DC controller PCB.
  • Page 594 Chapter 18 ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 SAFE C l e a r SelectableFirmware Control C l i c k t h e b u t t o n o f t h e t a s k t o b e S e l e c t t h e f i r m wa r e t o b e Firmware Version exe c u t e d .
  • Page 595: Downloading Procedure

    Chapter 18 Reader controller PCB Service PC EEPROM iRC ---- Printer unit Uploading/Downloading System Main controller PCB Meapback (safe mode only) SramRCON (normal mode only) SramDCON (normal mode only) DC controller PCB SRAM Meapback.bin Main controller unit F-18-44 18.5.3 Downloading Procedure 0014-4502 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 - The machine must be in normal mode for uploading/downloading the file SramDCON or SramRCON.
  • Page 596: Version Upgrade Using Usb

    Chapter 18 ServiceSupportTool DLM10 (Ver.3.22E) 172.16.1.100 iRC3380 SAFE C l e a r SelectableFirmware Control C l i c k t h e b u t t o n o f t h e t a s k t o b e S e l e c t t h e f i r m wa r e t o b e Firmware Version exe c u t e d .
  • Page 597: Points To Note

    Chapter 18 Do not use it. (for use by R&D only) [6]: Restore former version (in the presence of a backup of the system software) Use it to restore the backup of the system software. [7]: Clear downloaded files Use it to remove the system software immediately before downloading (before writing). [Stop]: Shutdown (in normal mode) Use it to execute shut-down instructions.
  • Page 598: Downloading/Writing The System Software (Auto)

    Chapter 18 18.6.3 Downloading/Writing the System Software (auto) 0014-4505 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 [1]: Upgrade (AUTO) The system software on the HDD and that in the USB device are compared. If the latter is new, it will be downloaded to the temporary storage area of the HDD. At the end of the downloading, the machine restarts on its own to write the downloaded system software to the system area of the HDD and the flash ROM.
  • Page 599: Downloading The System Software (All Overwriting)

    Chapter 18 1) If the machine is on, go through the HDD shut-down instructions, and turn off the main power. 2) Connect the USB device to the USB port. 3) Put the machine in download mode (normal or safe). 4) Go through the instructions indicated on the control panel, and press the appropriate key. [2] ->...
  • Page 600: Formatting The Hdd

    Chapter 18 <Procedure> 1) If the machine is on, go through the HDD shut-down instructions, and turn off the main power. 2) Connect the USB device to the USB port. 3) Put the machine in download mode (normal or safe). 4) Go through the instructions on the control panel, and press the appropriate key.
  • Page 601: Other Functions

    Chapter 18 F-18-60 5) Go through the instructions on the control panel, and press the appropriate key. [1] -> [0]: execute BOOTDEV formatting / other than [0]: go back to Menu screen [C]: go back to Menu screen F-18-61 6) At the end of formatting, a message will appear asking you to press a key. Press any key to go back to the Men screen. F-18-62 7) Start downloading the system software.
  • Page 602 Chapter 18 F-18-63 5) Turn off the main power switch, remove the USB memory, and turn on the main power switch. [7]: Clear downloaded files Use it to remove the system software files that have been saved in the temporary storage area of the HDD. Use it if you want to remove the files without writing them to the HDD after downloading (menu [2] and [3]).
  • Page 603 Chapter 19 Service Tools...
  • Page 605: Service Tools

    Contents Contents 19.1 Service Tools................................19-1 19.1.1 Special Tools.................................... 19-1 19.1.2 Solvents and Oils ..................................19-2...
  • Page 607: Service Tools

    Chapter 19 19.1 Service Tools 19.1.1 Special Tools 0014-3037 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 In addition to the standard tooles set, the following special tools are required when servicing the machine: T-19-1 Tool name Tool No.
  • Page 608: Solvents And Oils

    Chapter 19 19.1.2 Solvents and Oils 0014-3038 / / / / iR C3380i / iR C3380 / iR C2880i / iR C2880 T-19-2 Item Uses Composition Remarks Alcohol Cleaning; e.g., -Fluoride-family hydrocarbon -Do not bring ner fire. glass, plastic, ruber; external covers. -Alcohol -Procure locally.
  • Page 609 Aug 29 2006...

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