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IBM eServer 370 xSeries Installation Manual
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IBM eServer 370 xSeries Installation Manual

IBM eServer 370 xSeries Installation Manual

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xSeries 370
Installation Guide
Welcome. . .
Thank you for buying an
IBM xSeries server.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information
about your server, view the
User's Reference
on the
Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Install the server in
the rack, if required
®
Install options:
• Drives
• Microprocessors
• Adapters
• Memory
Cable the server
and options
Start the server
Did the server
start correctly?
Use ServerGuide™
to set up and
configure hardware
Did configuration
complete?
Use
ServerGuide to
install operating
system?
Use ServerGuide to
install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
No
Yes
Go to the Server Support
No
Yes
No
Go to the Web for instructions,
http://www.ibm.com/pc/support
Yes
flow chart

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Summary of Contents for IBM eServer 370 xSeries

  • Page 1 Documentation CD. Did configuration You can also find the most complete? current information about your server on the IBM Web site at: http://www.ibm.com/pc/support ServerGuide to Go to the Web for instructions, install operating http://www.ibm.com/pc/support system? Use ServerGuide to...

  • Page 2: Server Support

    Register and profile your server properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
  • Page 3 xSeries 370 Installation Guide...
  • Page 4  Copyright International Business Machines Corporation 2001. All rights reserved. Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

  • Page 5: Table Of Contents

    ......... . .  Copyright IBM Corp. 2001...
  • Page 6 xSeries 370 Installation Guide...

  • Page 7: Safety

    Antes de instalar este produto, leia as Informações sobre Segurança. Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy. Antes de instalar este producto lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten.  Copyright IBM Corp. 2001...
  • Page 8 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: – Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. – Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 9 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 10 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: – Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 11 18 kg (39.7 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.

  • Page 12: Handling Static-Sensitive Devices

    Handling static-sensitive devices Attention: Static electricity can damage electronic devices and your system. To avoid damage, keep static-sensitive devices in their static-protective package until you are ready to install them. To reduce the possibility of electrostatic discharge, observe the following precautions: Limit your movement.

  • Page 13: Chapter 1. Introduction

    Also included is an IBM xSeries Documentation CD, which provides detailed information about your server. Your server comes with a three-year limited warranty and IBM Server Start Up Support. You can obtain up-to-date information about your xSeries 370 and other IBM server products at http://www.ibm.com/eserver/xseries on the World Wide...

  • Page 14: Features And Specifications

    Features and specifications The following table summarizes the features of the xSeries 370 server. Processors Expansion-slot connectors Power supplies   Intel Pentium III Xeon Supports up to 14 adapters: Standard: Three hot-swap power processor with Streaming SIMD supplies 12 available PCI slot connectors Extensions 750 Watts each –...
  • Page 15 2. These values apply to a random sample of machines. 3. There is no impulsive noise, and there are no prominent tones. 4. For additional information on the server tower model, refer to IBM 8Ux28D Rack-to-Tower Conversion Kit Installation Instructions.

  • Page 16: Notices Used In This Book

    This book contains information notices that relate to a specific topic. The Caution and Danger notices also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD. Each notice is numbered for easy reference to the corresponding notices in the multilingual book.
  • Page 17 Exploded view of the xSeries 370 server (front) Top cover Memory board Processor fan Cover-release latch Memory-board latches Processor-fan fastener System fan Processor housing assembly Chassis System-fan fastener Processor-housing-assembly latch Diskette drive Slim-high filler bezel Memory access panel Operator panel assembly Half-high filler bezel Memory-access-panel fastener Server handle...
  • Page 18 Exploded view of the xSeries 370 processor housing assembly Note: Assembly has been rotated to show servicing orientation. Processor cage cover Fan connector Processor controller board Processor-cage-cover Processor fail LED Processor-cage latch fastener Memory fail LED Processor daughterboard Processor cage Press To Show Fault button Processor A1 Spacers...
  • Page 19 Exploded view of the xSeries 370 I/O housing assembly I/O function card I/O board Adapter retention latch Battery Adapter retention cover Insulator I/O housing Advanced System I/O board protector shield I/O-housing-assembly latch Management PCI adapter Chapter 1. Introduction...
  • Page 20 xSeries 370 Installation Guide...

  • Page 21: Chapter 2. Installing Options

    You can install a new PCI adapter or replace an existing PCI adapter with the same type of adapter without turning the server power off and restarting the system. These slots are called hot-pluggable PCI slots. They are also referred to as hot-plug PCI slots.  Copyright IBM Corp. 2001...
  • Page 22 The following illustration shows the location of the expansion slots and other components referred to in these steps. 1 Midplane connector 2 I/O function card slot 3 Voltage regulator module (VRM) connectors 4 Advanced System Management PCI adapter slot 5 USB 1 and USB 2 port connectors 6 PCI switch card connector 7 Hot-plug, 64-bit, PCI slots 10–12 (bus A, 33 MHz) 8 Hot-plug, 64-bit, PCI slots 8–9 (bus B, 66 MHz)

  • Page 23: Adapter Considerations

    Refer to the User's Reference on the IBM xSeries Documentation CD for more information about the Advanced System Management PCI adapter. The integrated video controller is not removable. If you want to disable this controller and use a video adapter instead, you can install a video adapter in an expansion slot.

  • Page 24: Installing A Pci Adapter

    PCI support code. To obtain the operating system hot-plug PCI support code, access http://www.ibm.com/pc/support on the World Wide Web. Installing a PCI adapter This section gives the procedure for installing a PCI adapter. If you want to remove an adapter, reverse the steps.
  • Page 25 b. Turn off the server and peripheral devices. c. Disconnect all external cables and power cords. 3. If you have not already done so, remove the top cover. Attention: If the server is on, do not leave the top cover off for more than 30 minutes at a time.
  • Page 26 Refer to the following illustration while you perform the following steps. 6. Remove the expansion-slot cover 3 : a. Rotate the adapter retention latch 2 to the open (unlocked) position. b. Lift the tab 1 at the top of the expansion-slot cover to the open (unlocked) position.
  • Page 27 Refer to the following illustration while you perform the following step. 1 Tab 2 Adapter retention latch 3 Adapter 4 Adapter retention cover 12. Install the adapter: a. Carefully grasp the adapter 3 by its top edge or upper corners, and align it with the expansion slot on the I/O board.
  • Page 28 Verifying compatibility between network adapters and device drivers Your server supports several types of network adapters. If you are having trouble with the installation or operation of a network adapter or network operating system, ensure that the network-adapter device driver supports multiple processors. Refer to your network-adapter documentation for additional information about adapter compatibility requirements.
  • Page 29 3. Change the setting of the three-pin, SCSI B detect jumper (identifier J19) on the I/O function card from pins 1 and 2 to pins 2 and 3. This prevents the server from displaying a non-applicable error message, Cable not present. Note: For the jumper location, refer to the illustration of the I/O function card in the system label on the server cover.
  • Page 30 c. Align the holes in the bottom of the jumper with the center pin and the pin that was not covered previously. d. Slide the jumper fully onto these pins. e. Reinstall the I/O function card: 1) Refer to the illustration in step 3a1 on page 17 while you perform the steps in this procedure.

  • Page 31: Installing Dimms And Memory Boards

    DIMM, save the new configuration information in the Configuration/Setup Utility program. See “Using the Configuration/Setup Utility main menu” in the xSeries 370 User's Reference provided on the IBM xSeries Documentation CD that comes with your server for more information.
  • Page 32 Table 5 shows the memory installation requirements for your server. Table 5. Memory installation requirements DIMM sizes 128 MB, 256 MB, 512 MB, 1 GB DIMM population order for a single board A1, A5, A9, A13, A3, A7, A11, A15, A2, A6, configuration —...
  • Page 33 To install a DIMM: 1. Review the information in “Safety” on page v through “Handling static-sensitive devices” on page x. 2. Run the shutdown procedure for the operating system. Turn off the server and peripheral devices, and disconnect all external cables and power cords. 3.
  • Page 34 5. If you are not installing an optional memory board, continue with step 6 on page 22. If you are installing an optional memory board, touch the static-protective package containing the memory board to any unpainted metal surface on the server.
  • Page 35 c. Make sure that the retaining clips 2 are in the closed position. d. Repeat these steps for each DIMM that you install. 9. Reinstall the memory board: a. Insert the memory board into the guides and gently press the memory board into the connector.

  • Page 36: Installing A Hot-Swap Drive

    Installing a hot-swap drive Before you install drives in your server, verify that you have all the cables and any other equipment specified in the documentation that comes with the internal drive. Notes: 1. Each hot-swap drive that you plan to install must have a hot-swap-drive tray attached.
  • Page 37 Note: If you are installing a slim-high drive, you must separate the slim filler bezel from the tray, and insert the slim filler bezel into the top of the hard disk drive cage. Otherwise, store the filler panel in a safe place. 5.

  • Page 38: Installing A Processor

    World Wide Web. Refer to the “Getting Help, service and information” section of the User's Reference on the IBM xSeries Documentation for the appropriate World Wide Web addresses. If you plan to use the processor serial-number security feature, you must change the setting of the Processor Serial Number Access menu choice in the Advanced Setup menu of the Configuration/Setup Utility program.
  • Page 39 (Refer to the layout of the processor controller card in the User's Reference on the IBM xSeries Documentation CD for the location of the cache coherency filter card A and the cache coherency filter card B connectors.) 7. Your server comes with a processor installed in connector A1, on the standard processor daughterboard (A).
  • Page 40 4. Remove the processor housing assembly from the server: a. Open the two latches 1 at the top of the processor housing assembly 2 . Fully extend the latches. b. Pull the processor housing assembly partially out of the server, approximately 203.2 mm (8 in.).
  • Page 41 5. Turn the four plastic fasteners 2 on the processor-cage cover 1 until they are in the unlocked position (one quarter-turn). You may use a flat-blade screwdriver or a coin. 6. Remove the processor-cage cover 1 and set it aside. 7.
  • Page 42 9. Install the processor: a. Touch the static-protective package containing the new processor to any unpainted metal surface on the server; then, remove the processor from the package. b. Rotate the processor latches 3 to the open position. Attention: Before you press the processor into the connector, make sure that the processor has the same orientation as the original A1 processor.
  • Page 43 c. Lift and slide the assembly into the server until it stops. d. Close the processor housing assembly latches. e. Reinstall the three processor fans: 1) Insert the fans in the server. Align the tabs on the bottom edge of the fans with the matching slots in the server chassis.
  • Page 44 Installing a processor daughterboard Refer to the following illustration while you perform the steps in this section. In this illustration, the standard processor cage is installed in the processor housing assembly, with a processor 11 in connector A1. The optional processor cage is item 5 .
  • Page 45 (Refer to the layout of the processor controller card in the User's Reference on the IBM xSeries Documentation CD for the location of the slots.) 6. Reinstall the fan guard: a.
  • Page 46 10. Ensure that the two processor cage release latches are still in the unlocked (pulled out) position. 11. Align the processor cage with its tabs over the corresponding slots on the processor daughterboard. Match the labels on the processor cage with the corresponding labels on the fan guard 9 ;...

  • Page 47: Completing The Installation

    Reference on the IBM xSeries Documentation CD. The highlighted number in the table corresponds to the highlighted number on the illustration of the processor-controller board in the User's Reference on the IBM xSeries Documentation CD. Processors listed in Table 7 are not necessarily available or planned for your model.

  • Page 48: Cabling The Server

    Note: To accommodate the xSeries 370 server, a Rack Extension Option can be installed on the IBM rack enclosure. 2. Connect the device cables to the server. For the location of cable connectors, see “Cable connectors.”...
  • Page 49 Serial port A connector: Serial signal cables for modems and other serial devices connect here to the 9-pin serial port A connector. If you are using a 25-pin signal cable, you need a 9-pin-to-25-pin adapter cable. Advanced System Management PCI adapter 10/100 Mbps Ethernet port connector: This connector attaches the Advanced System Management PCI adapter to a network hub for remote communication.
  • Page 50 xSeries 370 Installation Guide...

  • Page 51: Chapter 3. Server Power, Controls, And Indicators

    Wake on LAN, Wake on Real-Time Clock Alarm, or Wake on Ring. Note: To enable the wakeup features, you must install the appropriate software and hardware in your server. For complete details, refer to the documentation that comes with your Ethernet adapter.  Copyright IBM Corp. 2001...

  • Page 52: Turning Off The Server

    Turning off the server Use the following instructions to turn off the server. CAUTION: The Power Control button on the front of the server does not turn off the electrical current supplied to the server. The server also might have more than one power cord. To remove all electrical current from the server, ensure that all power cords are disconnected from the power source.

  • Page 53: Controls And Indicators

    Controls and indicators The most commonly used controls and status indicators are on the front of your server. Front panel: The lights and messages on this panel give status information for your server. See “Front panel” on page 43 for more information. Scroll button: Press this button to select an action to perform on a system-monitoring message;...
  • Page 54 Hard disk drive in-use light: Each hot-swap hard disk drive has a Hard Disk Drive In-Use light. When the green light for a hard disk drive is on, the drive is being accessed. Diskette-eject button: Press this button to eject a diskette from the drive. Diskette drive in-use light: When this light is lit, the diskette drive is being accessed.

  • Page 55: Front Panel

    Front panel The front panel on the server contains status lights and system messages. Information message panel: System monitor information appears on this display. The Advanced System Management PCI adapter monitors system functions and generates the messages. When the server is in standby mode (the system power supply is turned off and ac current is present), the information message panel can display system monitor information.
  • Page 56 xSeries 370 Installation Guide...

  • Page 57: Chapter 4. Configuring Your Server

    Chapter 4. Configuring your server The ServerGuide CDs provide software setup tools and installation tools that are specifically designed for your IBM server. Use these CDs during the initial installation of your server to configure basic hardware features and to simplify your network operating system installation.

  • Page 58: Using The Serverguide Cds

    Note: For information on the supported NOS versions, refer to the Setup and Installation CD label. System management solutions The IBM systems-management software provided with your server enables you to manage Intel-processor-based server, desktop, workstation, and notebook systems when using Microsoft, SCO, Novell, or IBM network operating systems. This software supports multiple protocols, including TCP/IP, IPX, NetBIOS, SNA, SLIP, and HTTP.

  • Page 59: Chapter 5. Solving Problems

    All other beep codes 1. Verify that the system memory modules are installed correctly. 2. Turn off the server; then, restart the server. If the problem remains, call for service. Table 8. POST beep code descriptions  Copyright IBM Corp. 2001...

  • Page 60: Post Error Messages

    Note: See the “Solving problems” section of the User's Reference on the xSeries Documentation CD for more information about the POST beep codes. POST error messages The following table provides an abbreviated list of the error messages that might appear during POST. Note: See the “Solving problems”...

  • Page 61: Serverguide Startup Problems

    ServerGuide startup problems Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column. Setup Suggested action Setup and Installation CD will Ensure that the system is a supported server with a startable not start.

  • Page 62: Troubleshooting Charts

    3. The diskette contains the necessary files to start the system. 4. The system is not in unattended-start mode (refer to the System Security portion of the Configuration/Setup Utility section of the User's Reference on the IBM xSeries Documentation CD). 5. The diskette drive is enabled. Check the drive startup sequence setting in the Configuration/Setup Utility program.
  • Page 63 (refer button. to the System Security portion of the Configuration/Setup Utility section of the User's Reference on the IBM xSeries Documentation CD). If the server still does not respond, have the system serviced.
  • Page 64 2. The last external device in each SCSI chain is terminated correctly. (Refer to the User's Reference on the IBM xSeries Documentation CD more information on SCSI termination.) If the items above are correct, have the system serviced.
  • Page 65 2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly. (Refer to the User's Reference on the IBM xSeries Documentation CD for more information on SCSI termination.) 3. All external SCSI options are turned on. External SCSI options must be turned on before the system is turned on.
  • Page 66 2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly. (Refer to the User's Reference on the IBM xSeries Documentation CD for more information on SCSI termination.) 3. Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the server.
  • Page 67 LED (CR2 top) lights continuously, have your system serviced. (See the Advanced System Management PCI adapter layout in the User's Reference on the IBM xSeries Documentation CD for the location of the processor error LED.) Chapter 5. Solving problems...
  • Page 68 xSeries 370 Installation Guide...

  • Page 69: Appendix A. Product Warranties And Notices

    This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller.
  • Page 70 IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 71 This Statement of Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller.
  • Page 72 To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase. IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation.
  • Page 73 IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 74 2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.
  • Page 75 In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 76 The following item is added to this paragraph: 3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged).
  • Page 77 EGYPT: Limitation of Liability: The following replaces item 2 in this Section: 2. as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the claim.

  • Page 78: Notices

    The following item is added to this paragraph: 3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.

  • Page 79: Edition Notice

    IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country.
  • Page 80 The foregoing is a Year 2000 Readiness Disclosure. Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Alert on LAN...

  • Page 81: Electronic Emission Notices

    IBM. Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 82: Power Cords

    Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 83 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
  • Page 84 xSeries 370 Installation Guide...

  • Page 85: Index

    Ethernet 36 battery vii expansion slots 9, 36 beep code descriptions 47 external knockout for token-ring Advanced System BIOS (basic input/output system) Management PCI adapter option 36 SCSI B detect jumper (J19) 17 keyboard 36  Copyright IBM Corp. 2001...
  • Page 86 connector (continued) drivers memory 19, 22 device monitor 36 for network adapters 16 mouse 36 dual-inline memory module (DIMM) parallel device 36 compatibility requirements 19 pointing device 36 connector locations 19 power cable 36 installing 19 printer 36 population sequence 20 rear view of server 36 purpose 19 SCSI...
  • Page 87 getting started 41 introduction 1 guidelines for working inside the server 9 jumper hard disk drive on processor controller board 34 arrays, reconfiguring after installing 25 SCSI B detect (J19) 17 fault light 41 in-use light 42 SCSI ID assignments 24 keyboard status indicators 41 port connector 36...
  • Page 88 monitor (continued) PCI (peripheral component interconnect) architecture controller 11 (continued) distorted screen 51 installing hot-plug adapters 12 jittering screen 51 peripheral component interconnect (PCI) architecture port connector 36 See PCI (peripheral component interconnect) problems 51 architecture rolling screen 51 pointing device wavy screen 51 See mouse mouse...
  • Page 89 processor (continued) serial port housing assembly components 32 location 36 installing 26 problems 53 population sequence 27 server serial number 26 adding memory 19 processor controller board controls 41 jumpers 34 cover processor daughterboard memory-access, removing 21 installing 32 disk arrays and configuration 25 memory connectors 19 exploded view 5 processor connectors 26...
  • Page 90 terminator card, processor 29 token-ring Advanced System Management PCI adapter option, knockout for 36 trademarks 68 troubleshooting 50 diskette drive problems 50 general problems 51 keyboard problems 52 monitor problems 51 mouse problems 52 option problems 53 parallel port problems 53 pointing-device problems 52 printer problems 54 serial port problems 53...
  • Page 92 Part Number: 25P1505 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. 25P15 5...

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