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Epson WF-R5190 User Manual
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Epson WF-R5190 User Manual

Epson WF-R5190 User Manual

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User's Guide
NPD5120-02 EN

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Summary of Contents for Epson WF-R5190

  • Page 1 User's Guide NPD5120-02 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 User's Guide Trademarks Trademarks ❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Microsoft ® ® ® , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
  • Page 4 ❏ Intel ® is a registered trademark of Intel Corporation. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

  • Page 5: Table Of Contents

    Advisories and Warnings for Using the LCD Using Epson iPrint..... . . 54 Screen....... . 12 Using AirPrint.
  • Page 6 PostScript Printer Driver Problems... . . 97 Epson Connect Service..... .75 Printer Does Not Print While Using Web Config.
  • Page 7 Where to Get Help......117 Technical Support Web Site....117 Contacting Epson Support....117...

  • Page 8: About This Manual

    User's Guide About This Manual About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.

  • Page 9: Descriptions Used In This Manual

    User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.

  • Page 10: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...

  • Page 11: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏...

  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

  • Page 13: Administrator Settings

    You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config. Important: Do not forget the password. If you forget the password, contact Epson support. 1. Enter Menu from the home screen. 2. Select Admin Settings > Admin Password.

  • Page 14: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Ink cases Insert the ink supply units. Paper cassette 1, Paper cassette 2 Loads paper. Paper cassette cover Attach to paper cassette 2.
  • Page 15 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Rear paper feed Loads paper.

  • Page 16: Control Panel

    User's Guide Printer Basics Rear cover Open when replacing the maintenance box, or removing jammed paper. AC inlet Connects the power cord. USB port Connects a USB cable. LAN port Connects a LAN cable. Service USB port USB port for future use. Do not remove the sticker.

  • Page 17: Icons Displayed On The Lcd Screen

    User's Guide Printer Basics Icons Displayed on the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Turns on while the printer is connected to a wired (Ethernet) network. Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not connected.

  • Page 18: System Administration

    Displays or prints the current network settings. Status Wi-Fi Direct Status Epson Connect Displays whether or not the printer is registered and connected to Epson Status Connect or Google Cloud Print service. See the Epson Connect portal website for more details.
  • Page 19 User's Guide Printer Basics Menu Settings and Explanations Printer Settings Paper Source Rear Paper Feed Feeds paper from the rear paper feed on a priority Settings Priority basis. A4/Letter Auto Feeds paper from the paper source set as A4 size Switching when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is...
  • Page 20 Advanced Setup See the Network Guide for more details. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the Services services (restore the default settings). See the Epson Connect portal website for more details.
  • Page 21 User's Guide Printer Basics Menu Settings and Explanations Universal Print These print settings are applied when printing from an external device without using the printer Settings driver, or when printing from a PostScript printer driver or PCL printer driver. Top Offset Adjust the top or left margin of the paper.
  • Page 22 User's Guide Printer Basics Menu Settings and Explanations Common Paper Size Select the paper size. Settings Paper Type Select the paper type. Orientation Select the printing direction. Quality Select the print quality. Ink Save Mode Conserves ink by reducing the print density. Print Order Last Page on Top: Prints from the first page of a file.
  • Page 23 User's Guide Printer Basics Menu Settings and Explanations PS3 Menu Error Sheet Prints a sheet showing the error status when any PostScript errors occur while printing and any errors occur while printing a PDF file. Coloration Select the color mode for PostScript printing. Image Protect Disable this feature to lower the print quality automatically if the printer's memory becomes full.

  • Page 24: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 25: Available Paper And Capacities

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
  • Page 26 User's Guide Loading Paper Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Paper Rear Paper Cassette 1 Cassette 2 Feed Plain paper Legal Manual Up to the line under the symbol inside the edge guide. Copy paper Letterhead *1*2...

  • Page 27: List Of Paper Types

    Control Panel Printer Driver PostScript Printer Epson Universal Driver Printer Driver Copy paper, Plain plain papers plain papers Plain Plain paper Epson Bright White Ink Jet Paper Letterhead Letterhead Letterhead Letterhead Letterhead Recycled paper Recycled Recycled Recycled Recycled Color paper...

  • Page 28: Loading Paper In The Paper Cassette

    User's Guide Loading Paper Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. Note: Remove the paper cassette cover from paper cassette 2. 2. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette.
  • Page 29 User's Guide Loading Paper 3. Slide the front edge guide to the paper size you want to use. 4. With the printable side facing down, load paper against the front edge guide. Important: ❏ Make sure the paper does not extend beyond the symbol at the end of the paper cassette.

  • Page 30: Loading Paper In The Rear Paper Feed

    User's Guide Loading Paper 7. On the control panel, set the size and type of the paper you loaded in the paper cassette. Note: You can also display the paper size and paper type settings screen by selecting Menu > Paper Setup. 8.
  • Page 31 User's Guide Loading Paper 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.
  • Page 32 User's Guide Loading Paper 4. Slide the edge guides to the edges of the paper. 5. On the control panel, select Menu > Paper Setup > Rear Paper Feed, and then set the size and type of the paper you loaded in the rear paper feed. 6.

  • Page 33: Printing

    User's Guide Printing Printing Printing from a Computer If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏...

  • Page 34: Printing Basics - Mac Os X

    User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: ❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the Quality setting to make your printout vivid.
  • Page 35 When printing on envelopes, select landscape orientation 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 36: Printing On 2-Sides

    Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 37 User's Guide Printing 5. Click Settings, make the appropriate settings, and then click OK. Note: To print a folded booklet, select Booklet. 6. Click Print Density, select the document type from Select Document Type, and then click OK. The printer driver automatically sets the Adjustments options for that document type. Note: ❏...

  • Page 38: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.

  • Page 39: Printing To Fit The Paper Size

    User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 28 &...

  • Page 40: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33 & Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3.

  • Page 41: Enlarged Printing And Making Posters (For Windows Only)

    User's Guide Printing 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7.
  • Page 42 User's Guide Printing Related Information “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33 & Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 43 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 44 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 45 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 46 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 47: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 76 &...

  • Page 48: Printing A Reduced Or Enlarged Document

    Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to...

  • Page 49: Printing Using A Postscript Printer Driver

    User's Guide Printing Printing an Anti-Copy Pattern (for Windows Only) You can print documents with invisible letters such as "Copy". These letters appear when the document is photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy pattern.
  • Page 50 User's Guide Printing 4. Select the orientation you set in the application as the Orientation on the Layout tab. 5. Make the following settings on the Paper/Quality tab. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏...

  • Page 51: Printing Using A Postscript Printer Driver - Mac Os X

    User's Guide Printing 6. Click Advanced, make the following settings, and then click OK. ❏ Paper Size: Select the paper size you set in the application. ❏ Color Mode: Select to print in full color or monochrome. 7. Click OK. 8.
  • Page 52 User's Guide Printing 3. Access the print dialog. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Paper Size: Select the paper size you set in the application. ❏ Orientation: Select the orientation you set in the application. 5.
  • Page 53 User's Guide Printing 6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting. 7. Select Color as the Feature Sets setting, and then select the setting for Color Mode. 8.

  • Page 54: Setting Items For The Postscript Printer Driver

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing externally over the internet.
  • Page 55 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...

  • Page 56: Using Airprint

    User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: See the AirPrint page of the Apple website for more details. 1.

  • Page 57: Canceling Printing - Mac Os X

    User's Guide Printing 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver” on page 76 & Canceling Printing - Mac OS X 1.

  • Page 58: Replacing Ink Supply Units And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 59: Ink Supply Unit Codes

    Ink Supply Unit Codes Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 60 User's Guide Replacing Ink Supply Units and Other Consumables ❏ Do not remove the transparent seal from the ink supply area; otherwise the ink supply unit may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏...

  • Page 61: Replacing Ink Supply Units

    User's Guide Replacing Ink Supply Units and Other Consumables Consumption of Ink ❏ To maintain optimum print head performance, some ink is consumed from all ink supply units not only during printing but also during maintenance operations such as print head cleaning. ❏...
  • Page 62 User's Guide Replacing Ink Supply Units and Other Consumables 3. Lift up the ink supply unit. Note: If you cannot lift up the ink supply unit, pull the handle forward. 4. Unpack the new ink supply unit from its package. Important: Do not touch the sections shown in the illustration.
  • Page 63 User's Guide Replacing Ink Supply Units and Other Consumables Note: If there is protective material attached to the bottom of the ink supply unit, remove it. The shape and number of protective materials and where they are attached are subject to change without notice. 5.

  • Page 64: Maintenance Box Code

    “Ink Supply Unit Codes” on page 59 & “Ink Supply Unit Handling Precautions” on page 59 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T6710...

  • Page 65: Maintenance Box Handling Precautions

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.

  • Page 66: Temporarily Printing With Black Ink

    ❏ Type of paper: plain papers, Envelope ❏ Color: Grayscale ❏ EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink supply unit as soon as possible.

  • Page 67: Temporarily Printing With Black Ink - Windows

    Replacing Ink Supply Units and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 68: Temporarily Printing With Black Ink - Mac Os X

    User's Guide Replacing Ink Supply Units and Other Consumables 6. Click Print. 7. Click Print in Black in the window displayed. Related Information “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 &...

  • Page 69: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 70: Improving Print Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, always turn the printer off by pressing the button.

  • Page 71: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

  • Page 72: Aligning The Print Head

    User's Guide Improving Print Quality 1. Turn off the printer, and then press the button and the button at the same time to display the confirmation window. 2. Follow the on-screen instructions to run the power ink flushing feature. Note: If you cannot run this feature, solve the problems that are displayed in the window.

  • Page 73: Aligning The Print Head - Windows

    User's Guide Improving Print Quality ❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group. ❏ Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern. Aligning the Print Head - Windows 1.

  • Page 74: Cleaning The Paper Path For Ink Smears

    Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load the cleaning sheet that came with the Epson genuine paper in the rear paper feed. 2. Enter Menu from the home screen.

  • Page 75: Applications And Network Service Information

    Applications and Network Service Information Applications and Network Service Information Epson Connect Service Using Epson Connect, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The following features are available for your printer. Email Print...

  • Page 76: Running Web Config On Windows

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 54 & Running Web Config on Windows 1.
  • Page 77 User's Guide Applications and Network Service Information Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab. Accessing the printer driver from applications To make settings that apply only to the application you are using, access from that application. Select Print or Print Setup from the File menu.

  • Page 78: Mac Os X Printer Driver

    See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.

  • Page 79: E-Web Print (For Windows Only)

    User's Guide Applications and Network Service Information Starting the utility ❏ Mac OS X v10.6.x to v10.9.x Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility. ❏...

  • Page 80: Epson Software Updater

    User's Guide Applications and Network Service Information EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported.

  • Page 81: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer...

  • Page 82: Installing Applications

    If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
  • Page 83 4. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
  • Page 84 10. Select your printer, and then click Next. 11. Follow the on-screen instructions for the rest of the installation. Installing a PostScript Printer Driver - Mac OS X Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...

  • Page 85: Installing The Epson Universal Printer Driver (For Windows Only)

    If your printer is not listed, check that it is correctly connected to the computer and that the printer is on. Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is a universal PCL6 compatible print driver that comes with the following features: ❏...
  • Page 86 Applications and Network Service Information Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

  • Page 87: Solving Problems

    1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Contacting Epson Support” on page 117 &...

  • Page 88: Checking Printer Status - Mac Os X

    Solving Problems 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 89: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems 1. Open the front cover. 2. Remove the jammed paper. Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 3. Close the front cover. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper.

  • Page 90: Removing Jammed Paper From The Paper Cassette

    User's Guide Solving Problems Removing Jammed Paper from the Paper Cassette 1. Close the output tray. 2. Pull out the paper cassette. 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper.

  • Page 91: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems 5. Insert the paper cassette in the printer. Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.

  • Page 92: Paper Does Not Feed Correctly

    User's Guide Solving Problems Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...

  • Page 93: Lcd Screen Gets Dark

    User's Guide Solving Problems LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Printer Does Not Print Check the following if the printer does not operate or prints nothing. ❏...
  • Page 94 ❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.

  • Page 95: The Position, Size, Or Margins Of The Printout Are Incorrect

    User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Select the appropriate paper size setting on the control panel or in the printer driver. ❏...

  • Page 96: The Printed Image Is Inverted

    User's Guide Solving Problems ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. Related Information “Canceling Printing” on page 56 &...

  • Page 97: Postscript Printer Driver Problems

    User's Guide Solving Problems ❏ Disable quiet mode. This feature slows down the printing speed. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏ Mac OS X Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 98: Other Problems

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 117 &...

  • Page 99: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 × 2 rows Color ink nozzles: 400 × 2 rows for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope...

  • Page 100: Wi-Fi Specifications

    User's Guide Appendix Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz *2 *3 Coordination Modes Infrastructure, Ad hoc , Wi-Fi Direct Wireless Securities WEP (64/128bit), WPA2-PSK (AES) , WPA2-Enterprise Not supported for IEEE 802.11n. Not supported for IEEE 802.11b. Simple AP mode is compatible with Ethernet connection. Complies with WPA2 standards with support for WPA/WPA2 Personal.

  • Page 101: Dimensions

    Note: ❏ Check the label on the printer for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications. Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 102: System Requirements

    User's Guide Appendix Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F). Environmental Specifications for Ink Supply Units Storage Temperature - 20 to 40 °C (- 4 to 104 °F) Freezing Temperature - 23 °C (- 9.4 °F) Ink thaws and is usable after approximately 12 hours at 25 °C (77 °F).
  • Page 103 User's Guide Appendix Font Name Clarendon, Clarendon Light, Clarendon Bold CooperBlack, CooperBlack Italic Copperplate Gothic 32BC, Copperplate Gothic 33BC Coronet Courier, Courier Oblique, Courier Bold, Courier Bold Oblique GillSans, GillSans Italic, GillSans Bold, GillSans Bold Italic, GillSans Condensed, GillSans Condensed Bold, GillSans Light, Gill- Sans Light Italic, GillSans Extra Bold Eurostile, Eurostile Bold, Eurostile Extended Two, Eurostile Bold Extended Two Geneva...

  • Page 104: Available Fonts For Pcl 5

    User's Guide Appendix Font Name Wingdings ITC Zapf Chancery Medium Italic ITC Zapf Dingbats Arial, Arial Italic, Arial Bold, Arial Bold Italic Times New Roman, Times New Roman Italic, Times New Roman Bold, Times New Roman Bold Italic Available Fonts for PCL 5 Scalable Font Font Name Family...
  • Page 105 User's Guide Appendix Font Name Family HP Equivalent Symbol Dutch 801 SWA Medium, Bold, Italic, Bold Italic Times Chancery 801 Medium SWA ITC Zapf Chancery Medium Italic Italic Symbol SWM Symbol More WingBats SWM Wingdings Ding Dings SWA ITC Zapf Dingbats Symbol SWA SymbolPS David BT...

  • Page 106: Available Fonts For Pcl 6

    User's Guide Appendix Available Fonts for PCL 6 Scalable Font Font Name Family HP Equivalent Symbol FixedPitch 810 Medium, Bold, Italic, Bold Italic Courier FixedPitch 850 Regular, Bold, Italic Letter Gothic FixedPitch 810 Dark Medium, Bold, Italic, Bold Italic CourierPS Dutch 801 Medium, Bold, Italic, Bold Italic CG Times...

  • Page 107: List Of Symbol Sets

    User's Guide Appendix Font Name Family HP Equivalent Symbol David BT Medium, Bold David Narkis Tam BT Medium, Bold Narkis Miryam BT Medium, Bold, Italic Miryam Koufi BT Medium, Bold Koufi Naskh BT Medium, Bold Naskh Ryadh BT Medium, Bold Ryadh Bitmap Font Font Name...
  • Page 108 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ ✓ ✓ ISO 6: ASCII ✓ ✓ ✓ ISO 4: United Kingdom ✓ ✓ ✓ ISO 69: French ✓ ✓ ✓ ISO 29: German ✓ ✓ ✓ ✓ Legal ✓...
  • Page 109 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ ✓ PC-8, D/N, Danish/ Norwegian ✓ ✓ ✓ MC Text ✓ ✓ ✓ ✓ PC-850, Multilingual ✓ ✓ ✓ Ventura International ✓ ✓ ✓ PcEur858 ✓ ✓ ✓ Ventura US ✓...
  • Page 110 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ PC-862, Hebrew ✓ Arabic8 ✓ HPWARA ✓ PC-864, Arabic ✓ Symbol ✓ Wingdings 579L ✓ ZapfDigbats ✓ OCR A ✓ OCR B ✓ OCR B Extension ✓ Code3-9 ✓ EAN/UPC List of Symbol Sets for PCL 6 Symbol Set Name...
  • Page 111 User's Guide Appendix Symbol Set Name Attribute Font Classification ✓ ✓ ✓ ✓ ISO 8859-9 Latin 5 ✓ ✓ ✓ Windows 3.1 Latin 5 ✓ ✓ ✓ Microsoft Publishing ✓ ✓ ✓ ✓ ISO 8859/10 Latin 6 ✓ ✓ ✓ DeskTop ✓...

  • Page 112: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6117-D69(RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 113: Restrictions On Copying

    EN301 489-17 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: B561C For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

  • Page 114: Transporting The Printer

    User's Guide Appendix ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏...
  • Page 115 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Remove the ink supply units before you transport the printer; otherwise ink may leak during transporting. After the transportation, re-install the ink supply units as soon as possible to prevent the print head drying out.
  • Page 116 User's Guide Appendix 8. Lift up the ink supply unit. Note: ❏ If you cannot lift up the ink supply unit, pull the handle forward. ❏ Transport the removed ink supply units with the ink supply port facing up and the ink supply units laying down. ❏...

  • Page 117: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 118 Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

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